Product Designer

Job Description

mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines, accelerating their testing and boosting release cycles, regardless of technical experience.

In 2024, mabl was awarded its 5th AI Breakthrough Award, cementing its position as the #1 AI-powered testing platform in the world. While we continue to grow with the pace of technology, we also believe strongly in the value of culture (our most recent internal survey shows that 92% of our employees feel supported by the flexibility of their work, and 97% believe their manager genuinely cares about their wellbeing.) 

To continue delivering on our mission of transforming the testing space, we’re looking for people to join our team of leaders, experts, innovators, and community builders. Our core values are: drive, authenticity, support, and insight; these are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our most authentic selves to work.

Why we need you:

This is your chance to work with a team that values user experience deeply. At mabl, you’ll have the opportunity to work across research, design, and validation of problems central to the company’s mission. Over the next year, we’ll be redefining how human insights combined with the power of AI can help teams deliver high-quality software faster. This challenging innovation requires big thinking combined with fast iterative delivery.

You will be a key part of this effort, leveraging your strengths and picking up new skills along the way. You’ll work with an innovative and high-performing product team that knows how to deliver software. mabl has a supportive environment with much room for personal and professional growth. We are a culture of result-oriented collaborators who genuinely desire to support each other and our users. Join us in continuing to build a team and product that makes us love our jobs.

What you’ll do:

– Be part of a product team and help to define, design, and deliver innovation that enables customers to deliver high-quality software faster.

– Focus your work based on the task at hand: research, strategy, ideation, information architecture, interaction design, prototyping, visual design, or usability testing.

– Work on projects that help the entire product team achieve better product experience and design consistency.

– Help build our design system alongside our Lead Product Designer.

Some of the things we’re looking for:

• 3+ years of hands-on experience as a Product Designer for a cloud-based, B2B SaaS product
• Undergraduate degree in Human Factors, Human-Computer Interaction, User Experience, Product Design, or similar
• Strong proficiency with design tools (e.g., Figma, Sketch, Adobe XD) and an understanding of user-centered design principles
• Passionate about understanding people’s points of view and solving problems, with the ability to anchor work in user research
• Strong foundation in design, with a finger on the pulse for trends in typography, esthetics, color, imagery, and iconography
• Experience in collaborating with cross-functional squads in a hybrid setup, focusing on delivering goal-oriented solutions
• Experience with AI technology, both in the context of product innovation as well as adoption for day-to-day work
• An interest in the software development lifecycle and QA testing is a big plus!

Ideally, you’re based in the Boston area, but we’re open to remote candidates who are comfortable working core hours in the Eastern U.S. time zone. If this sounds like you, we’d love to chat! Even if you don’t fit all of these must-haves but see yourself succeeding in the role, we encourage you to apply.

Working at mabl

– We embrace hybrid and remote work across the US and around the world!

– We have 80+ mablers spread across the world in 4 countries, 3 continents, and about 18 states.

– Teams get together annually to foster lasting personal relationships and we encourage mablers to visit our Boston office when possible.

– Our Diversity, Equity, and Inclusion committee drives budgeted initiatives across all facets of the company, including recruiting, onboarding, education, and celebrations. 

– We’ve won a number of awards for our work and culture, including being named to BuiltIn’s Best Places to Work in Boston five times, Boston Globe’s Top Places to Work for DEI, and Business Intelligence’s Excellence in Customer Service Award.   

– We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks. 

– We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award!

About Us

mabl is the enterprise SaaS leader of AI-driven, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Liberty Mutual, jetBlue, Intuit, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com; follow @mablhq on Twitter and @mabl on LinkedIn.