Technical Consultant II

Description

We are seeking a highly skilled Technical Consultant to join our Dedicated Team and support Customer Operations outside of the United States. As a Technical

Consultant, you will provide strategic leadership consulting to assist international operations with implementing safety standards designed to

identify and mitigate risk. You will collaborate with key global stakeholders in Canada, Mexico, Latin America, Europe and Asia Pacific. The ideal candidate

will possess strong relationship-building skills, service management expertise, acute customer focus, and a passion for quality execution.

The position may be in any city with a major airport (e.g. Atlanta, Los Angeles, Chicago, Dallas, Houston, Miami, or New York City) and is fully remote. At a

minimum, there will be quarterly international travel lasting between 1 to 3 weeks in duration.

Responsibilities:

• Provide comprehensive consulting services based on the unique opportunities and challenges of each operation
• Collaborate with stakeholders across multiple time zones to develop and execute risk mitigation strategies that enhance operational effectiveness
• Mentor and coach team members, fostering personal and career growth aspirations
• Continuously improve work product and service delivery through a growth mindset and collaborative approach
• Build and sustain relationships at all levels of the organization, becoming a trusted influencer to impact business objectives

Key Capabilities and Characteristics:

• Excellent collaboration skills with a commitment to continuous improvement
• Strong problem-solving skills and the ability to influence change
• Ability to develop and maintain relationships with customers, peers, and industry contacts
• Capacity to become a trusted advisor and partner with the customer
• Demonstrates high levels of initiative, personal energy, stamina, and discretionary effort
• Works with a sense of urgency and embraces feedback
• Adaptable to changing priorities and resilient in handling setbacks
• Effective interpersonal, oral, and written communication skills

Preferred Qualifications:

• Bachelor’s degree or equivalent
• Minimum of 5 years of direct consulting experience
• Proven ability in advanced level research, evaluation, and analysis functions
• Demonstrated ability to consult with, form relationships, and influence all levels of an organization
• Successful track record in risk mitigation, solutions management, project management, and management consulting
• Master’s degree or relevant certifications/designations (CSP, ARM, CPCU, CIH, CPE, PE)

***This position is eligible to be hired at different levels depending on experience***

Qualifications

• Fluency in Spanish is required – final candidates will demonstrate proficiency through third party testing.
• Bachelor’s degree with coursework in math, engineering or related areas (or equivalent) and at least 5 years of directly related consulting experience in loss prevention or progressive safety/heath field.
• Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE.
• Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
• Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts.
• Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.
• Position requires regular travel and overnight travel on short notice in response to customer operations.

Travel

50%

• Bachelor’s degree with coursework in math, engineering or related areas (or equivalent) and at least 5 years of directly related consulting experience in loss prevention or progressive safety/heath field.
• Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE.
• Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
• Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts.
• Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.
• Position requires regular travel.