Liberty Mutual
Sr Analyst, Fraud Hub Analytics
Job Description
Description
Note: This is a remote opportunity with compensation dependent on candidate’s geographic location, overall experience, and skill level.
Are you passionate about using advanced analytics to create tangible business impact, influence strategic decision-making, and deliver measurable PTOI results? Join us on our exciting journey to build the Fraud Hub Analytics team within our US Retail Markets (USRM) operating unit and play a pivotal role in shaping the results of fraud detection and prevention.
In this high-visibility, high-impact role, you will be using data-driven insights to accelerate our fraud detection and prevention for the Policy domain. The ideal candidate combines strong technical data expertise (advanced coding skills and working with large datasets) with a collaborative, hand-in-glove partnership with the Analytics Asst Director and aligned Fraud Hub director. You will have a unique opportunity to expand the relatively new Policy Fraud domain analytics capabilities, develop a robust lead generation pipeline, and deliver
fast-moving insights to empower the Central Fraud Hub (CFH) to protect USRM’s bottom line. Your success will be key to boosting the productivity of our Policy fraud investigators as we ramp up new business.
Key Responsibilities
- Dedicate 80% of your time developing, coding and testing scenarios of effective fraud leads for investigation by our Fraud Hub partners, using advanced data analysis techniques and tools (e.g. Snowflake, SAS, SQL, Power BI)
- Elevate investigation success by closely partnering with Fraud Hub leaders on strategic priorities and collaborating with Data Science and Reporting partners to integrate your insights into impactful dashboards and modeling solutions
- Support the Analytics Asst Director to refine and update the framework that defines how we value potential Policy fraud leads
- Assist with the monthly operational review (MOR) by developing impactful operational health metrics and data-driven storytelling insights that uncover key performance drivers and empower stakeholders with actionable recommendations
- Define best-in-class standards for fraud analytics excellence, institutionalize domain-specific business and technical expertise and drive build-once-reuse-many framework
What are the performance expectations?
- Proven ability to tackle high complexity analysis with minimal direction, experience with Policy/ Product data is a strong plus
- Manage and set expectations proactively & independently across concurring workstreams, ensuring full engagement of identified stakeholders
- Exhibit mastery of subject matter with the ability to communicate insights through effective data storytelling tailored to different audiences
- Champion continuous improvement by developing resources and institutionalizing knowledge; prior experience managing direct reports or rotational resources (such as interns or ADP participants) is a plus
Qualifications
- MUST have prior experience in the insurance or fraud industry is required.
- Bachelor’s Degree plus a minimum 5 years, typically 7 or more years, of related experience required; Mathematics, Economics, Statistics or other quantitative field are preferred fields of study.
- Master’s Degree preferred; advanced education may be substituted for years of experience (Ph.D. with no professional experience).
- Deep knowledge of data sources, tools and business drivers.
- Ability to apply advanced analytical concepts to improve business outcomes.
- Ability to build analytic tools that will be used by business teams to analyze results and opportunities.
- Advanced proficiency in Excel (VBA, macros, scripts, formulas, data visualization, etc.), PowerPoint, and statistical software packages (SAS, Emblem).
- Must have good planning, analytical, decision-making and communication skills.
- Ability to present data, visually and verbally, to guide conversations with business managers.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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