Liberty Mutual
Product Owner
Job Description
Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description
*This position will have in-office requirements if you are located within 50-miles of Portsmouth, NH, Boston, MA, Seattle, WA or Plano, TX*
Join Liberty Mutual’s Experience & Strategy team as a Product Owner (PO) supporting the delivery of new Sales Experiences for our Direct go-to-market vertical. Liberty Mutual’s Distribution & Marketing organization is on a journey to build modern sales experiences. This PRodcut Owner (PO) role will own a portion of a new sales experience for Liberty Mutual’s direct sales call center, supporting a team of hundreds of internal insurance agents. The initial focus will be on enabling personal line property products to be sold on a new platform, and will evolve & expand over time.
This role will report to the Director, Product Owner within a portfolio of products whose mission is to empower internal & external insurance professionals to deliver value for their customers and Liberty Mutual through new business. If you are passionate about building sales experiences that delight users and deliver accurate & efficient processes, this role is for you!
Job Description & Responsibilities:
- Contributes to the creation of the product vision and alignment with strategic priorities with stakeholders. Communicates the product and portfolio vision to their team and other teams outside their portfolio and functional area.
- With the team, contributes towards achieving assigned product KPIs. Manages product with a low-medium degree of strategy, scope, and complexity.
- Owns and maintains the product backlog and is accountable for its contents, prioritization, and acceptance criteria. Accountable for clear, actionable user stories.
- Sets priorities and actively participates in team quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities.
- Participates in team demos, retrospectives, and all other ceremonies.
- Works daily with the Agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Contributes to aligning development and business goals and priorities while working with stakeholders and team to remove roadblocks to execution.
- Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes.
- Analyzes feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
- Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with immediate teams to ensure priorities are aligned in a portfolio.
- Collaboratively builds the team product roadmap based on strategy and ongoing input from stakeholders. Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the team-determined capacity.
- Contributes in customer-driven design and usability testing. Ensures a well-positioned product through market & industry analysis.
Qualifications
- Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities, etc.) and a minimum of 2 to 4 years direct experience with agile teams as well as 5 years in business, technology or consulting.
- Able to depict complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.
- Able to make difficult and quick decisions daily.
- Problem solver with ability to lead the team to push the solutions and progress.
- Experience in the insurance industry preferred.
- Knowledge of relevant products and portfolio preferred.
- Experimental mindset to drive innovation amongst uncertainty.
About Us
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
