Liberty Mutual
Director , Product Analysis (Personal Lines Auto)
Job Description
Description
At Liberty, our Personal Lines Auto Product team partners across the company to build and roll out auto insurance solutions that keep pace with what customers and agents need. We focus exclusively on auto, bringing deep expertise, data and analytics to deliver strong state-by-state results while modernizing how we price policies and the technology that supports them. Organized around four core areas—Delivery & Development, Underwriting Effectiveness, State Management, and Mobility Solutions—we work collaboratively to live our purpose: helping people embrace today and confidently pursue tomorrow.
If you’re a strategic leader who loves turning big ideas into real, measurable results, this is a chance to help reinvent how auto insurance gets built and delivered. The Personal Lines Auto Design & Delivery team is hiring a Director II to lead one of our Delivery Teams—and play a key role in transforming our delivery engine for the future.
Reporting to the Senior Director of Auto Program Delivery & Enhancements, you’ll drive initiatives that directly support USRM growth and profitability. You’ll partner across the enterprise to implement state-level auto pricing programs and build the strategy to bring them to market quickly, accurately, and in full regulatory compliance. You’ll lead 4 direct reports and a team of 12 focused on translating customer and business needs into product requirements, determining rate level across segments, and ensuring a smooth, compliant rollout.
This role is also a front-row seat to how we’re changing the way we work—raising the bar on quality, accelerating process improvement, and actively experimenting with generative AI to streamline delivery and improve decision-making. If you’re energized by complex tradeoffs, cross-team alignment, and building modern operating models that scale, you’ll have real influence here—shaping both what we deliver and how we deliver it.
What We Offer:
- The opportunity to lead and inspire a diverse team of experts.
- A chance to shape the next generation of auto insurance products.
- A collaborative environment where your ideas and strategies will have a meaningful impact.
Responsibilities:
- Deliver Auto rating programs into the market (Omega 3, Omega 3+, One Auto)
- Develop a clear roadmap for delivery cadence into market with rationale behind path forward
- Champion continuous process improvement across the organization
- Drive team engagement and develop best in class talent and talent pipeline
- Be an expert in auto rating programs for USRM
- Partner across the delivery ecosystem (Product, USDS, IT, Experience, Distribution, etc.)
An ideal candidate will have:
- Experience leading and motivating a team helping to align goals, develop objective transparency, and drive strong execution
- Foundational knowledge of our Auto product, rating programs, and understanding of how these fit into USRM goals
- A desire to make a tangible impact to USRM both immediately and into the future with One Auto partnership
- Strong project management skills – this work involves many moving pieces across teams, hand offs, and coordination
- Interest in a fast-paced environment with shifting priorities
- Knowledge of how to develop both repeatable and creative solutions to recurring and unique problems
- Understanding of how to influence and communicate with Senior Leaders
- An AI-first mindset with a passion for process improvement & experimentation
Qualifications
- Proven math and analytical skills, as normally acquired through the pursuit of a bachelor’s degree in Mathematics, Statistics, Economics, Actuarial Science or related field
- Minimum 5 years of progressively more responsible experience. BL experience preferred
- Advanced analytical, problem solving, research, and project management skills
- Demonstrated ability to influence management
- Exceptional interpersonal and communication skills required to establish and build effective relationships within and outside the organization
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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