Klaviyo
Manager, Outbound Business Development
Job Description
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Manager, Outbound Business Development @ Klaviyo!
BDRs are a critical component of the Klaviyo sales machine. From qualifying inbound interest, to uncovering latent value in the existing prospect database, to cold sourcing larger prospects or potential agency partners, BDRs catalyze sales’ top line growth. The BDR manager is responsible for hiring and managing, coaching and developing, and measuring and organizing multiple BDR teams, each with a different core focus. The BDR manager is inherently numbers-oriented, closely focusing on how each BDR funnel functions and finding ways to drive improvements and optimization, while at the same time thinking through the bigger picture and making larger adjustments in service of long-term success.
You Will:
- Manage and scale multiple teams of BDRs focused on inbound lead qualification, agency partner pursuit, “mining” through Salesforce, and cold outbound lead generation
- Drive month-over-month improvement in the the output per BDR across each BDR and each team
- Create a team of up and coming talent by hiring, teaching, and coaching
- Demonstrate the values of measurement and experimentation in service of improvement
- Partner closely with both marketing and sales to define and evolve processes, provide feedback, and meet agreed upon SLAs
What You Have/Requirements:
- Have 3-5 years experience managing or leading a team of BDRs or AEs
- Have a passion for teaching, coaching, and mentoring
- Have experience with Salesforce and are proficient in Excel
- Are thoughtful, engaging, energetic, and self-aware
- Excel in a fast-paced environment
- Are excited, motivated, and inspired by exceeding goals
#LI-Hybrid
#LI-Dee
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
