CarGurus is the leading multinational automotive platform helping consumers and dealers confidently buy and sell vehicles. Their strong values shape their company culture, guide how they engage with their partners and communities, and inform the business decisions they make. This is essential to their ability to bring trust, transparency, and personalization to the vehicle shopping experience.
Why is belonging so important at CarGurus?
We want our Gurus to know they are valued, seen, and heard in our community as their authentic selves each day. To cultivate belonging, we lean into our core value of transparency, sharing updates on our business and people in monthly “Welcome, Ask Me Anything” (WAMA) sessions with our CEO, quarterly leadership-led Town Halls, and regular department All-Hands gatherings. We solicit employee feedback year-round and apply the findings to our action plans in real time. And, we ensure Gurus’ contributions are celebrated through ongoing Slack shoutouts, peer-to-peer “Bonusly” rewards, and quarterly Town Hall awards. These activities are complemented by small (but huge!) touches in our offices, programming, and policies that help Gurus from all backgrounds confidently contribute to our culture and continuously grow in their careers.
Please provide a high-level statement supporting your mission and objectives for your community.
Our mission is to give people the power to reach their destination. This applies to our consumers, customers, partners, neighbors, and of course, our employees. We are committed to creating a workplace in which everyone has opportunities to grow, contribute, and develop, and where we embrace and celebrate each person’s unique story and perspective. We want Gurus to feel empowered to come to work as they are—and to help them thrive when they do.
Can you share all the different Employee Resource Groups and communities at CarGurus?
CarGurus’ open-to-all, employee-led Employee Resource Groups (ERGs) help us bring our DEI commitments to life. To enable and champion their impact, each ERG has an executive sponsor to regularly consult for guidance and advocacy. Each ERG hosts various learning, celebratory, and community outreach sessions throughout the year while engaging in ongoing dialogue on Slack and spontaneous meetups. Our 8 ERGs are AccessAbility@CarGurus (for neurodiverse and disabled employees), API@CarGurus, Caregivers@CarGurus, CarGurus Salutes Service (for veterans and those with service backgrounds), LGBTQ+@CarGurus, Parents@CarGurus, POC@CarGurus, and Women@CarGurus (which includes our Women In Tech and Women in Sales communities). Anyone can join as a member or ally. We also have dozens of groups that connect through shared interests in everything from fitness, pets, and board games to scotch, environmental sustainability, reading, cars, and more.
What other programs do you have to support your initiatives
We offer a range of large-scale initiatives and small touches that help everyone feel welcome at CarGurus:
- Our Community team works across the company, including with our Executive Team, to bring our values to life. Their work is complemented by efforts from a cross-functional group of employees that provides a broad perspective on our written policies, event plans, communications, physical spaces, and more.
- Gurus have access to immersive growth opportunities including trainings, workshops, guest speakers and panels, book clubs, cultural celebrations, field trips, and more, in addition to LinkedIn Learning.
- Our flexible hybrid model empowers Gurus to work with their managers to integrate their personal needs and work/team responsibilities, while our robust benefits recognize many definitions of health, wellness, and family.
- Employees can nominate a non-profit organization for a grant as part of our Drive Change Charitable Giving program; we supplement this with year-round ad hoc donations. Additionally, our volunteer Service Week complements ERGs’ ongoing outreach efforts by matching Gurus with non-profit organizations to help people and communities in need.
- We spread awareness about various holidays and festivals that impact employees year-round and celebrate heritage months with special events and programming.
- Boston-based Gurus get a $15 stipend toward daily lunch delivery in-office. We ensure options reflect a range of cuisines, preferences, and dietary needs.
- Our nursing parents’ rooms provide a private, spa-like setting for nursing Gurus; we also have gender-inclusive restrooms.
- And much more!
Learn about CarGurus’ business, people, and culture on our LinkedIn page, and follow @cargurusculture on Instagram to get a behind-the-scenes look into daily life at CG.
