Learn how professionals in the tech
industry got to where they are today 
and what a day in the life looks like.

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 Why I Joined: Panorama Education banner image

Why I Joined: Panorama Education

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There are many factors that play into one's choice when deciding on what company is the right fit for them, so we decided to dive deep into why Panorama Education is a great place to work by asking their team members the question "Why did you join Panorama Education and what were the major factors for you?"


Vinu Kumar Panorama EducationVinu Kumar, Outreach Director

I started working on the Outreach team at Panorama about 2.5 years ago. I was really interested in staying connected to the social impact space and was looking to join a company whose work could affect meaningful change.  I came across Panorama a couple months into my job search, and felt inspired by the company’s mission and focus on elevating the voices of students in communities across the country. 

When I was job searching, I was reflecting often on past experiences where I derived the most value and joy. The two factors that kept coming up from those experiences were (a)  the ability to work on and contribute to a team goal, and (b) the ability to build relationships centered around problem solving and improvement.

I had not previously considered a role in Sales until meeting the team at Panorama and getting a glimpse into the day to day of the Outreach team. Now, I have the pleasure of connecting with school districts across the country, learning about the incredibly thoughtful ways they are supporting students on the ground, and talking through how Panorama can be most supportive of their priorities. Those conversations, and seeing conversations turn into strong years-long partnerships, are really fulfilling. 

Finally, the culture at Panorama is what solidified my interest in joining the team. I felt that the culture at Panorama was unlike any one that I had experienced previously, and it was palpable from my early conversations with folks here. I met several wonderful people just throughout the interview process who made a deep impression on me. They seemed (and now I know this to be true!) to genuinely care about their colleagues and their work, and were excited to strive towards betterment. 

The biggest factors that initially piqued my interest in Panorama are the same ones that make me excited to stick around for years to come  - the opportunity to work at a growing company with big ideas and ambitious goals, working alongside great colleagues and being apart of a culture that values work-life balance and caring about people.


Ben Mark Panorama EducationBen Mark, Director of Field Sales

I joined Panorama in 2016 because after 7 years in student-facing roles, I was looking ahead into the future and didn't see myself as a career-long educator. I really wasn't sure what would come next, but I knew I wanted to stay close to education, while also doing something completely different from teaching. I took what I liked about teaching (learning new things, working directly with people, preparing lesson-plans/presentations) and just started looking around. 

As an organization, Panorama excited me because of its education focus and because at Panorama, I saw a lot of other people who got their start in the classroom and had made a similar move to the one I was looking to make. 

Finally, I wanted to make sure I was joining a company that felt like it was doing something exciting and meaningful, but also something that felt sustainable and scalable. I was convinced that Panorama was doing all of those things after my interview process in 2016, and I'm still convinced of that today!


Casey H Panorama EducationCasey Hill, Outreach Partner

From leasing companies to tech startups, and even a multibillion dollar data visualization company, I've worked in sales for some cool companies in the past 6 years. However, one thing missing from every single one of those jobs was a mission that I could really get behind.

Everything we do is for students. That’s the thing I loved about Panorama immediately. It gave me that sort of pit in the stomach feeling that I really wanted to work here. We help support students and enable district administrators to make their students successful. We are living our mission every single day, and it’s threaded into everything I do.

We don't have the Wolf of Wall Street sales culture here that I've experienced in other companies. Panorama embraces collaboration and makes sure that we understand every activity that we do is for students. 

For me, being an Outreach Partner at Panorama is the feel good sales role that I've been waiting for years to be a part of. Everytime I see a deal close, or progress in the pipeline, it makes me happy. Deals mean that we're helping to support 1 more, 100 more, 1000 more students succeed across this country! I go to bed at night feeling like I did a really great job and I’m excited to wake up in the morning so that I can call more districts and help more students succeed!

About the
Company

Panorama’s mission is to radically improve education for every student.

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Career Path - Chris Pope, Director of Sales at Crayon banner image

Career Path - Chris Pope, Director of Sales at Crayon

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What do the career path and the day-in-the-life look like for a Director of Sales at Crayon?

We connected with Chris Pope to find out!

Interested in learning more about Crayon? Make sure to check out their company page!


Where did you grow up? What did your parents do for work?  

I grew up in Newfields, NH which is a small town in southeastern NH. My mom has worked in sales at Microsoft for almost 30 years and my dad has held a number of jobs including managing manufacturing plants, coaching every youth sport you can imagine, and helping manage a golf course.

Where did you go to college?  What did you study and what were some of your initial jobs out of school?

I graduated from Hobart & William Smith Colleges in Geneva, New York with a degree in Public Policy and English. I initially worked as an apprentice for Kerivan-Lane, which is a family-owned HVAC business out of Needham, MA. That opportunity was humbling and really opened my eyes to the real world and taught me a lot about hard work and customer service. It also taught me that manual labor wasn’t something I wanted to spend the next 50 years of my career doing. After my time there, I started my career in sales at AppNeta, working for the brilliant Matt Stevens. I attribute a lot of the sales skills and knowledge I have to my time there. They were a gritty start-up at the time that wasn’t afraid to provide young people with the opportunities to grow their careers quickly. While sometimes you felt like you were drowning, I also credit the sales leaders there for teaching me how to swim pretty quickly. Since then, I have been at Crayon for the past 4.5 years, where I have grown from Account Executive to Director of Sales. I think I was extremely fortunate to find Crayon when I did. It’s not every day you get to watch a start-up go from doing thousands of dollars worth of business to tens of millions of dollars worth of business first-hand in such a short period of time. It’s been the ride of a lifetime, to say the least.

Chris Pope Crayon

What has attributed to your success thus far and has helped propel you to the position you have now?

I have two mantras:

  • Always be the hardest working person in the room (or on the Zoom)
  • Be an expert

Sales takes a lot of skill, but part of it is science. The harder you work, the more successful you will be. My dad drilled into my head at an early age that if you want to be a leader, you need to lead by example, so that is always what I have tried to do. 

I think one of the most common mistakes salespeople make is not taking the time to become an expert of their product and their industry. Sales is all about trust and showing your prospects you are an expert can go a long way in your attempt to build credibility. One of the first things I did during my time at Crayon is quickly form alliances with every department within the organization, as well as become acquainted with a lot of thought leaders in the industry.

Can you share the high-level responsibilities of your current position as a Director of Sales at Crayon?

Most of my time is spent supporting our senior sales executives with deal support. Whether that is providing technical support on demonstrations or strategizing around negotiations and internal contract review processes. I also assist with hiring, onboarding, and training of new sales executives, as well as other strategic initiatives we have going on internally.

Any tips for someone considering a career in your field?

Network. Network. Network. Immerse yourself into the fast-growing technology community and build as many relationships as you can.

Chris Pope Crayon 1


Day in the Life

Coffee, tea, or nothing?

I crush caffeine-free tea to help me keep going through the day. 

What time do you get into the office? 

Typically between 7:30-8:00 am.

What are three things that motivate you in your role?

  • Seeing others succeed
  • Watching the company succeed
  • Money

Every day is different, but can you outline what a typical day looks like for you?

I am in the trenches with my team.  With a team of reps that vary in tenure and experience, I never know what my day will end up being.  From scheduled demos to last minute negotiations, things move fast and so do I. 

What time do you head out of the office? 

Typically at 6pm 

Do you log back in at night or do you shut it down completely?  

It’s a mobile world, so I am pretty much always on or available. I usually take one or two vacations per year where I try my best to shut it down completely. 

Any productivity hacks?

  • Take short breaks throughout the day. I am almost always pacing from one end of our office to the other between tasks. 
  • Plan your next day the night before. I wrap up every day by creating a to-do list for the next day.
  • Work on one big project at a time. 

What are the 3 apps that you can’t live without?

  • The Grint - So I can closely monitor how bad my golf game is. 
  • ESPN
  • Instagram

Who do you admire or call upon for professional advice?

I have a ton of mentors and peers I call or share ideas with frequently. If you don’t have a career mentor, I strongly suggest speaking to your manager about helping you find one.

About the
Company

Crayon’s award-winning competitive intelligence platform helps your organization see and seize opportunities so you can create a sustainable business advantage.

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Why I Joined: BitSight banner image

Why I Joined: BitSight

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There are many factors that play into one's choice when deciding on what company is the right fit for them, so we decided to dive deep into why BitSight is a great place to work by asking their team members the question "Why did you join BitSight and what were the major factors for you?"


Narmadha Ganapathy BitSightNarmadha Ganapathy, Senior Software Engineer

Throughout my career, I have worked in multiple MNC’s, in two different industries, and I wanted to have a change from my old organization, that’s when I heard about BitSight. Being a passionate engineer I was looking for a place where I can work on a modern tech stack and get to try different aspects of the product. BitSight offers me a perfect environment for me to try this.  Our customer win report gives you a sense of gratification and the impact made by your work. At the end of the day, I can retire to my family with a high level of satisfaction from my job.  

I joined BitSight literally two days before the pandemic lockdown, making work remote. I must say the support I received from every member of the organization assured me that I have chosen a solid workplace. I am my healthiest self in my entire career, both mentally and physically after joining BitSight, as it provides good work life balance.  Every morning I wake up and the thought of work makes me happy, and the credit goes to BitSight!


Luke Mendenhall BitSightLuke Mendenhall, Software Engineer
 
I joined BitSight because it provides a unique opportunity to help people while engaging in the realm of cybersecurity. The people here are incredibly friendly and helpful, and I look forward to developing tools to recognize and thwart cybercrime.

 


Anthony Mason BitSightAnthony Mason, Senior Software Engineer

Before joining BitSight, I was looking for a new challenge in my career, one that would stretch my expertise in a new space and allow me to work with talented and remarkable people. BitSight checked all of those boxes. From my very first interview, I felt like I was accepted and appreciated for who I am by BitSight. My feelings have been solidified since I’ve joined. BitSight offers high-quality cybersecurity products and it is a testament to the brilliant people that work at the company. The culture here is great. It is a pleasure working in an environment where the employees are recognized and respected as people first. I wake up every morning motivated to make the internet a safer place for everyone, knowing I have the support of my team behind me.


Enida Vezelaj BitSightEnida Vezelaj, Software Engineer

I joined the BitSight engineering team because it's a company that puts people first. During my application I did some research and spoke to the team to know more about what they do and how they work, I immediately felt like we shared the same core values and work ethics. Thus, I decided it could be the right place for me. Our teams bring together a very diverse group of minds, making our workplace a really good learning environment and that is reflected on the product we build for the customers. I believe what we build is great because the way we work is great.

About the
Company

 

BitSight offers the most widely adopted Security Ratings solution with a mission to change the way the world addresses cyber risk.

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Career Path - Journey to JRNI: Luis Fleitas banner image

Career Path - Journey to JRNI: Luis Fleitas

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Meet JRNI’s Professional Services Manager, Luis Fleitas. Members from JRNI sat down (virtually) with Luis to find out more about his career progression, what makes JRNI different, and what he enjoys doing outside of work!

Original article can be found on JRNI's blog.


You’ve been at JRNI for four years now. How have you grown in your role thus far?

I started out as a Solutions Architect on the pre-sales team four years ago. I worked with many large enterprises designing integrations that are still up and running today. I am now managing the Professional Services team in the U.S. In the past four years, I have had the good fortune to work closely with the Sales, Product, and Engineering teams and have learned a lot from them.

What’s one of your biggest accomplishments so far in your career at JRNI?

It's hard to pick one single project or task as my biggest accomplishment in JRNI. I have worked on multiple large challenging projects that have helped the company grow and establish ourselves as market leaders. However, I would consider building a truly amazing PS team as my biggest accomplishment. It’s rewarding to see how my team delivers large projects and maintains a high level of engagement with our customers during the implementation cycle.

What’s the most rewarding part about working at JRNI?

The impact of our work. We work with very well established and recognizable brands, and our products are used by hundreds of thousands of people every month across the world.

What’s your favorite thing about your coworkers/team?

There is a direct line to anybody in the organization. We are truly an open door organization. I am able to reach out to anybody if I have an idea or issue I need to discuss.

What makes JRNI different?

The fast pace of change and how quickly we can react to market changes. It was truly amazing how our company was able to react to the changes that the COVID-19 pandemic brought to the marketplace by introducing new product offerings that helped bridge a gap.

Do you have any hobbies you’re passionate about?

I have two main hobbies. I love to cook and I also practice Crossfit. I bought a side smoker a couple of years ago and have been perfecting my technique. I am always reading on what is the best way to smoke and season a brisket.

If you could visit anywhere in the world, where would you go?

I have been lucky enough to travel a little bit and see some truly amazing places. However, if I could pick my next destination it would probably be Istanbul. I love the idea of walking through the open markets and visiting the Hagia Sophia mosque.

About the
Company

JRNI is an enterprise SaaS scheduling platform for personalizing and optimizing the customer journey.

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Career Path - Jessica Hill, Inside Sr. Sales Manager at Constant Contact banner image

Career Path - Jessica Hill, Inside Sr. Sales Manager at Constant Contact

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What do the career path and the day-in-the-life look like for an Inside Sr. Sales Manager at Constant Contact?

We connected with Jessica Hill to find out!

Interested in learning more about Constant Contact? Make sure to check out their company page!


Where did you grow up?  What did your parents do for work?  

I grew up in Southern California. Small businesses are near and dear to my heart! Growing up my mom and dad both worked for my Grandfather, who owned a Cold Storage/ Commercial electrical company. My mom ran the books, and did payroll for the company and my dad was a commercial electrician. My mom is now a payroll manager for Nutrien, and my dad runs his own commercial electrical company. 

Jessica Hill Constant Contact

Where did you go to college?  What did you study and what were some of your initial jobs out of school?

I became a mother at a young age, so school was something that I could only do part time. My main priority was working and supporting my family. I did a year at The Art Institute of Denver, but I realized that pursuing a career in culinary arts would not allow me the work life balance that I desired. I began a career in sales at the age of 18, and realized very quickly that I was good at it and that it could be very lucrative for me so I stuck with it. 

Jessica Hill Constant Contact

What has attributed to your success thus far and has helped propel you to the position you have now?

My competitive spirit, drive to be the best, as well as my desire to help small businesses is what led to my success as a sales representative at Constant Contact. I love sales; I love the challenge, and the feeling I get when I win. However, My true passion is growth; I am incredibly passionate about constantly growing personally and professionally, as well as helping others to do the same! This is what provoked me to begin my pursuit for a leadership role. 

Any time I set a career development goal I work with the people around me and above me to help develop a path to promotion. I collect feedback on areas that I need to develop in, and put processes in place to implement the feedback. I have been fortunate to work for a company like Constant Contact, who promotes career growth from within! The leadership team is great at providing candid feedback as well as numerous opportunities to learn and grow! 

Can you share the high-level responsibilities of your current position as a Inside Sr. Sales Manager at Constant Contact?

  • Develop and maintain a team culture that drives consistently high performance and collaboration!
  • Sales skill coaching, mindset coaching, and career development coaching with direct reports. 
  • Leadership development coaching and training for reps and existing leaders. 
  • Stand in director, when the director is out.  

Any tips for someone considering a career in your field?

Speak up, let the leadership around you know that you are interested in that career path. Find a mentor, ask for help, ask for feedback constantly, implement feedback, and document your work! 


Day in the Life

Coffee, tea, or nothing?

Both- Start with coffee and then transition to tea 

What time do you get into the office? 

6:45-7 am (I get up, get ready, and walk downstairs)

What are three things that motivate you in your role?

  • Helping my team grow and succeed!​
  • Winning and being the best!
  • New challenges every day!
  • Getting to work with amazing people!

Every day is different, but can you outline what a typical day looks like for you?

I spend the majority of my day doing coaching and development. I do sales process coaching with my direct report, lead mindset coachings with any rep who needs it including those not on my team (I am the floor’s go-to for mindset coaching), and do leadership development for both frontline employees as well as existing leaders. This involves a lot of call and behavioral observation, asking questions to help lead people down a path of self discovery, listening and understanding what drives certain behaviors, and developing plans for improvement and progression.  

What time do you head out of the office? 

I like to log on early and get a jump on the day, so I'm typically online by 7am - but that also means I'm able to log off by around 4pm to get the work/life balance that's so important to me.

Do you log back in at night or do you shut it down completely?  

Once I am done, I am done for the night. I do not log back in, and I appreciate that I can have that level of work life balance!!

Jessica Hill Constant Contact

Any productivity hacks?

I live by the management matrix, to keep my day productive. If a task comes up that is urgent and important I will handle it immediately, if a task is important but not urgent I will schedule it, if a task is urgent but not important I will delegate it, and if the task is neither important or urgent I will not spend my time on it. 

What are the 3 apps that you can’t live without?

  • Google Chat​
  • Gmail
  • Salesforce

What professional accomplishment are you proudest of?

The last 5 leadership promotions in the Loveland Sales department were people that I worked with, trained and developed!

Who do you admire or call upon for professional advice?

I have several people that I call upon for professional advice; however, for the sake of time I will list my top two. Matt Jasso- He is another Sr Sales manager in the Loveland office. I go to him because he always gives very direct and candid feedback, and helps me to see the areas where I need to grow and develop! I also call upon my director Ryan Taylor often, because he advocates for me and helps me make internal connections to promote my brand!

About the
Company

Constant Contact is a leader in providing people with a smarter way to market their idea, business, or cause online.

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Career Path - Eli Scherr, Director of Cloud Alliances, Aqua banner image

Career Path - Eli Scherr, Director of Cloud Alliances, Aqua

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What do the career path and the day-in-the-life look like for a Director of Cloud Alliances at Aqua?

We connected with Eli Scherr to find out!

Interested in learning more about Aqua? Make sure to check out their company page!


Where did you grow up?  What did your parents do for work?  

I grew up in southern Maine in a small coastal town called Yarmouth.  My mom was a special ed teacher in a neighboring public school, and my father worked on the waterfront in Portland from selling, building & maintaining boats to running a full-service marina. 

Where did you go to college?  What did you study and what were some of your initial jobs out of school?

I went to Hobart College in Western NY. Taking full advantage of the liberal arts opportunity, I started in economics but later re-aligned, and I finished with a major in Psychology with minors in education & social justice. Following college, I had an unpaid internship with a four-person start-up in NYC. Then after a road trip to Colorado (where I became hooked on the outdoor activities, culture, and pace of life), I ended up sticking around. I spent four years there working for Maxim Healthcare in HR, Operations, Sales, and then Dish Network in HR & Field operations.

Eli Scherr Aqua

What has attributed to your success thus far and has helped propel you to the position you have now?

I believe that hard work will always be a foundational component of anyone’s success and growth.  Beyond that, I believe that accountability and delivery have helped form key relationships with my colleagues.  In my opinion, no matter where you sit in an organization the relationships you build are key to establishing yourself.

I started my career at Aqua in a different department but then transitioned into business development and cloud alliances. This career shift was possible because of the relationships I built and the trust I established. I have been lucky enough to work with leaders at Aqua who are open to creative paths for me to demonstrate my potential and allow me to explore new skills. Leadership that is committed to mentorship and people development is a game changer.    

Can you share the high-level responsibilities of your current position as a Director of Cloud Alliances at Aqua?

At Aqua Security I am responsible for the strategy of our global alliances with the major Cloud Providers (AWS, Azure, GCP, RedHat, VMware, Alibaba Cloud) as well as with relevant technical eco-system partners that support a joint value in an aligned approach. 

Any tips for someone considering a career in your field?

There is no one-size-fits-all for business development, but it is integral that you are comfortable with ambiguity and can build structure around some unknown.


Day in the Life

Coffee, tea, or nothing?

Coffee, coffee, coffee!

What time do you get into the office? 

In a pre-COVID world, I was known to be in the office by 7:15 or 7:30 (I wanted to avoid losing hours in traffic, but it doesn’t hurt when I’m working with colleagues in Israel!).  Since the pandemic, my “online” schedule shifted slightly where I sign on just before 8am each morning.

What are three things that motivate you in your role?

  1. My team and the broader Aqua team. We are a group that grows together. We learn from each other but also tackle new challenges together.
  2. The opportunity to have a direct impact on the success of Aqua Security as a whole – that’s the beauty of a hypergrowth startup!
  3. Working with our partners and building alliances together – I am able to really see the broader impact of Aqua’s technology.

Every day is different, but can you outline what a typical day looks like for you?

Each day is a mix of internal cross-functional meetings driving existing/upcoming initiatives and externally facing partner meetings with cloud providers and/or technical eco-system partners. Then there is ongoing chat and collaboration with my team via various communication mediums while simultaneously attending to the small fires that pop up more than I’d like to admit. 

What time do you head out of the office?

It’s quite a range! 5:30-7:00 pm depending on the day, and if I am commuting from my office to living room or our physical office in Burlington, MA home to my home in Boston.

Do you log back in at night or do you shut it down completely?  

With the pace of an exponentially growing global business at Aqua Security, there are times where I have to jump on odd hour calls for different regions around the world.  I’m rarely unreachable unless on a planned vacation outside of cell coverage.  With that said, I would say as a company, we have a culture of being mindful of time zones and respecting a balance of work/life. In the remote world, it becomes even more integral to trust our folks to deliver and not worry about the time you are actually sitting in a seat. It’s about finding the balance that works with your life!  

Any productivity hacks?

Do less better.  Simplify each day by focusing on accomplishing a few critical tasks instead of getting bogged down by the noise around you. It is very easy with a million ways to communicate to never be able to focus on something from start to finish, but I believe this is key.  If the meeting you are on isn’t benefiting you to the point where you are paying attention, I might ask – “why are you on that meeting?”

What are the 3 apps that you can’t live without?

Zillow (not for practical purposes just exploration), [insert food delivery service app], and ESPN

What professional accomplishment are you proudest of?

The elbows in my career where I have moved from stable comfortable positions to take on a new challenge or rebuild something that is not working.  These opportunities to make myself uncomfortable, without a clear map in front of me, but in the end come out successful are the most rewarding. 

Who do you admire or call upon for professional advice?

That would have to be my two older brothers alongside a manager of the past.  These are the people that can be honest and upfront with me without any sugar-coating, which is just what I need having created my non-linear career path so far. 

About the
Company

Aqua Security is the largest pure-play cloud native security company.

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Career Path - Alana Dore, Associate Product Manager at Examity banner image

Career Path - Alana Dore, Associate Product Manager at Examity

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What do the career path and the day-in-the-life look like for an Associate Product Manager at Examity?

We connected with Alana Dore to find out!

Interested in learning more about Examity? Make sure to check out their company page!


Where did you grow up?  What did your parents do for work? 

I grew up in Needham, MA. My dad worked as a client service executive - a job I did not fully appreciate until I did something similar when I first started Examity. My mom was an entrepreneur and started two health practices in different disciplines. Both of them often worked out of our house, so from an early age I learned the importance of effective communication and listening to your clients. I also learned the value of noise cancelling headphones.

Where did you go to college?  What did you study and what were some of your initial jobs?

I graduated from Northeastern University with a dual degree in English and linguistics. The best decision I made in college was adding Linguistics as a major. I was discouraged from sciences as a kid and one introductory class (shoutout to Dr. Rob Painter) changed my whole perspective. Studying linguistics allowed me to understand how we can use data and identify patterns to learn more about people and their cultures. That education continues to drive my thinking today. I love that the field of linguistics is always evolving.. 

Through Northeastern’s co-op program, I was able to test drive a variety of career paths. I worked at a nonprofit for students, in digital marketing for Wayfair and in corporate philanthropy at TJX corporate (T.J.Maxx, Marshalls, Homegoods). I thought after graduating I would end up working in philanthropy but landed a job at Examity as an Account Manager. I appreciate the culture and people at Examity and feel passionately about helping to build a better product.

What has attributed to your success thus far and has helped propel you to the position you have now?

  • Being curious and persistent, especially when it entails learning about what motivates, challenges, and excites other people. 
  • Creating meaningful personal connections.
  • A desire to be of service. If something I am doing will help someone else, then I’ll be motivated to get it done. 

Can you share the high-level responsibilities of your current position as an Associate Product Manager at Examity?

As an associate product manager at Examity, my main responsibility is contributing to the formation and execution of our product vision. 

Any tips for someone considering a career in your field? / How did you transition into Product Management?

Do your research - product management is very different from what I first anticipated. It’s a profession I didn’t even know existed until I started at Examity. I took a certificate course with General Assembly to get the lay of the land and read a lot of books and articles from product professionals. 

Ultimately, working directly with our clients as an Account Manager gave me a unique understanding of our industry, our users, and their needs. Examity leadership allowed me to sit in on product and design meetings and even work on some research and story development before I joined the team. Working at a smaller, collaborative company definitely opened up opportunities for me to dip my feet in the product world before diving in. Further, having people within the department who wanted to work with me and were committed to seeing my career develop made all the difference. 


Day in the Life

Coffee, tea, or nothing?

Black decaf. I quit caffeine a year and a half ago and I’m never going back. 10/10 would recommend. I also recently discovered “London Fog” lattes which are delicious! 

What time do you get into the office?

We’re still working remotely, so I log in a few minutes after 8AM.

What are three things that motivate you in your role?

  • Providing value to others.
  • Trying to understand and empathize with our users.
  • Working with smart, engaged people who are passionate about the work we are doing - shoutout to our engineering teams!

Every day is different, but can you outline what a typical day looks like for you?

I always start my day by checking my to-do list and scanning emails and Slack for anything urgent. Part of our engineering team is in India, so I will typically use the first hour of my day to take inventory of the team’s progress on tickets and resolve any blockers. It feels like the best way to utilize our limited overlapping schedules. I can have anywhere from 2-6 hours of meetings in a day but I try to set aside hour-long blocks to work on specific items on my list. On any given day I could be working with clients and users to identify use cases and problems, refining our product vision, detailing tickets, updating documentation, reprioritizing our backlog, investigating user metrics, creating workflows, or collaborating with UX. 

What time do you head out of the office? 

I log off between 5PM and 6PM.

Do you log back in at night or do you shut it down completely?  

I almost always log back in at night. I like coming back refreshed after a few hours of break when there are fewer people online. I like to be available for questions from all of our internal teams during the day, so typically my focus time is at night.

Any productivity hacks?

I keep a master to-do list. Before I log off for the day, I identify three things that will push my big projects forward and any easy wins. I highlight those to tackle tomorrow. I also schedule time that I really need to buckle down and focus on a big project and highlight what that item will be in advance. 

For productivity in my personal life, I schedule exercise into my calendar at the start of the week, even if I’m just stretching. If I treat it like a “to-do” or a meeting, then I get it done. 

What are the 3 apps that you can’t live without?

  • Headspace.
  • Notion - I’m newly addicted. I feel like it has all the best things about every productivity, note-taking, or spreadsheet app I’ve ever used, but with way more flexibility.
  • Google Maps - even when I know where something is, I put it in the app. I’ve tried new navigation apps and I always come back to this one. 
  • Bonus: Peloton - I’m in the Peleton army now and they’ve really locked in on how to “surprise and delight” me as a customer. This is an app that makes me excited about working in product myself. 

What professional accomplishment are you proudest of?

  • Transitioning into product management.
  • Connecting with my team members for volunteering opportunities through our service committee, Examity Gives.

Who do you admire or call upon for professional advice?

My coworkers, especially the other product managers at Examity. They all have a lot more experience in product and each of them can always provide a unique insight. I have a lot of respect for the work they do on a daily basis and try to absorb as much as they are willing to share in every interaction. Second to them, I like referring back to principles by Angela Duckworth and Brene Brown when I need a reminder about the type of person I’m aspiring to be. Specifically, leading with vulnerability, empathy, passion, and perseverance.

About the
Company

Examity was founded to meet the needs of colleges, employers, and certification providers looking to ensure integrity. Since its founding, Examity has partnered with 500+ institutions and certification programs worldwide to provide a cost-effective and flexible online proctoring solution.

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Career Path - Kate Moran, Sr. Director, Global Payments at Flywire banner image

Career Path - Kate Moran, Sr. Director, Global Payments at Flywire

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What do the career path and the day-in-the-life look like for a Sr. Director, Global Payments at Flywire?

We connected with Kate Moran to find out!

Interested in learning more about Flywire? Make sure to check out their company page!


Where did you grow up?  What did your parents do for work? 

I grew up in Buffalo, NY (home of the chicken wing and some really loyal sports fans!). My mom worked in IT at the University of Buffalo and my dad worked as a reference Librarian, also at the University of Buffalo. They taught me the invaluable lesson of how to balance working hard while being a fully present parent.

Where did you go to college?  What did you study and what were some of your initial jobs out of school?

I went to the University of Buffalo and dual majored in International Relations and Communication with a minor in Spanish. At the time, I was unsure of what I wanted my career to look like so I started taking internships to help gain insight into what I thought was interesting. I worked in pharmaceutical telesales and quickly learned that wasn’t for me! I also had the opportunity to intern for an advertising agency and was assigned to their client, Paramount pictures, and was able to do promotional work for upcoming movie releases, as well as a job doing marketing for the Princeton Review and a Consumer Credit Counseling Bureau. In my senior year of college, I interned for the American Red Cross and this is ultimately what led to my first role post graduation. 

What has attributed to your success thus far and has helped propel you to the position you have now?

I feel very fortunate that I joined Flywire when I did. There was a lot of uncertainty about what the future would hold in the early days, as is typical at any startup, but it’s allowed me to see the various stages involved in the scaling of a company and opened opportunities for me to figure out where I felt I fit best. Besides timing, I would say grit and a lot of hard work, being surrounded by people supportive of my growth, and a few folks who gave me the opportunity to recognize my own potential.

Kate Moran Flywire

Can you share the high-level responsibilities of your current position as a Sr. Director, Global Payments at Flywire?

At Flywire, I’m responsible for our Global Markets team who drives both the building and optimization of the payment infrastructure comprising our network. Fundamentally, we enable our payers to feel like they’re making a local payment, regardless of where the end destination of their transaction is. It’s our responsibility to connect payers to the payment methods most appropriate for the type and size of their payment. A working knowledge of the regulatory landscape of a market is essential in order to understand how to meet the needs of our payers in this market. We work with financial institutions, payment service providers, and many internal stakeholders as we enable new currencies and payment methods in Flywire’s platform.

Any tips for someone considering a career in your field or someone who would want to join the Global Payments team at Flywire?

Having a passion to uncover and solve complex problems with a focus on delivering value for our clients and payers.


Day in the Life

Coffee, tea, or nothing?

Plenty of both, please!

What time do you start working?

Depends on the day, but usually at 8:30AM

What are three things that motivate you in your role?

  • Finding new ways to help our payers in traditionally hard-to-solve markets
  • Working with some truly incredible, smart, authentic people who keep me striving to do my best
  • Being part of a team making a meaningful impact at Flywire

Every day is different, but can you outline what a typical day looks like for you?

A typical day is mixed with both internal meetings with cross-functional teams at Flywire, as well as external meetings with financial institutions and providers in our network. In-between, I’m usually focusing on how to support the team so they can best drive forward their initiatives or working on building a solution to grow or optimize a part of our payment network.

What time do you stop working? 

I unplug between 5:30PM - 8:30PM every night to enjoy the evening with my husband and 2 young daughters. I try to give myself 5-10 minutes of mobility work or listen to a podcast to allow myself to transition from work mode to mom mode. 

Kate Moran Flywire

Do you log back in at night or do you shut it down completely?  

Most nights after kiddo bedtime I log back in for a bit to be available for APAC working hours or for some time to work uninterrupted by meetings!

Any productivity hacks?

When possible, I try to do as many of the action items immediately following a meeting before the context shifting to a new topic drains your momentum. I also spend designated amounts of time logged out of slack so I have uninterrupted time to think!

What are the 3 apps that you can’t live without?

Slack, Google Keep, and Spotify

What professional accomplishment are you proudest of?

I’m proudest of making the leap from Relationship Management, where I started my career at Flywire, to Global Payments. It took me far outside of my comfort zone, but that’s where the greatest growth happens.

Who do you admire or call upon for professional advice?

There are a few trusted colleagues at Flywire who have seen the various stages of growth in my career who I depend on when making important decisions. I also have an external coach that I find invaluable for totally unbiased advice and to help navigate the unique juggling act that is being a working parent.

About the
Company

Flywire is a global payments enablement and software company.

 
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Career Path - Phil Ashe, Developer, Professional Services at JRNI banner image

Career Path - Phil Ashe, Developer, Professional Services at JRNI

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Meet JRNI’s Developer, Professional Services, Phil Ashe. Members from JRNI sat down (virtually) with Phil to find out more about his career progression, what a typical day looks like for him, and what he loves about working for JRNI!


Give us an overview of your professional experience.

I studied Computer Engineering at the University of Massachusetts Amherst. I always envisioned myself working on embedded systems, circuit design, networking, scripting, and other similar tasks typically given to Computer Engineers. Less than one year into my career, and by complete chance, I was offered an opportunity to work on a full stack web development project. It changed my life! I loved it, I couldn’t stop thinking about it. I spent countless hours trying out new frameworks, building apps, reading about all the new cutting edge developments. Now almost four years later, I’m here at JRNI continuing to do what I love.

What are some projects you've been working on recently?

Lately I’ve been working closely with some of our customers to make sure their booking journeys have the right flow to get them the highest possible conversion rates, as well as helping them maximize efficiency when they import their data into JRNI. I’ve also been working with Total Wine & More, one of our major retailers, to tailor their booking process for their specific needs.

What’s the most rewarding part about working at JRNI?

Specifically, the moment we deploy a new piece of work for a client. The feeling of accomplishment when taking a challenging new project, designing, building, and then finally delivering to a satisfied client is unrivaled. It’s the culmination of all our hard work.

What’s a typical day like for you?

  • Every good, productive day starts at the gym! I wake up early to go for a run and lift weights.
  • Log on, go through my Slack, email, and Jira alerts.
  • Start development on the priority task of the day
  • At 10AM, I lead our team’s standup meeting, where we talk about what we did yesterday, what we plan to do today, and what (if anything) we need help with.
  • Client calls are usually next; these typically happen around midday Eastern Standard Time, to allow for overlap with UK working hours. I’ll usually talk about the status of what we are delivering, and solicit feedback.
  • Lunch!
  • Generally, I get most of the afternoon to work on my outstanding projects. Depending on what we discussed at the morning’s standup, I’ll spend time checking in with teammates, or meeting with my manager to discuss the current sprint.
  • Lately, the day usually ends on a final call with the Australian team, who is just starting the workday at this point. We’ll discuss what I’m working on, what (if anything) is blocking me, and the next steps in our project.

Tell us a little about JRNI’s culture. What’s your favorite part about it?

I’d describe JRNI’s culture as filled with dedicated, ambitious people, who are simultaneously highly collaborative and respectful of one another. We’re “one JRNI”, and that’s the best (and my favorite!) part about our working culture. To use another term, we truly are “all on the same team”. When planning new projects, everyone’s voice is heard. Everybody is always there to support one another, and when necessary, we always find the time to help out a coworker in need. This makes JRNI truly exemplary.
 

What makes JRNI different?

Apart from the team mentality I just mentioned, it has to be the impact you can have. You’re more than a cog in a wheel. There is so much great engineering work to be done, so many processes to improve, and so many opportunities to shine. JRNI strongly encourages learning, so that you can arm yourself with the tools needed to be the best you can be. JRNI is a “go-getter’s” paradise. The sky is the limit here. Carpe Diem!

Do you have any hobbies you’re passionate about?

I spend a large portion of my free time learning new development languages, frameworks, and technologies, but outside of code - I enjoy traveling, horseback riding, reading, and home improvement projects.

If you could visit anywhere in the world, where would you go?

I’d go on the trip that never was (thanks, coronavirus!) - Tokyo, Japan.

About the
Company

JRNI is an enterprise SaaS scheduling platform for personalizing and optimizing the customer journey.

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Career Path - Lydia Marzot, Product Designer at Yesware banner image

Career Path - Lydia Marzot, Product Designer at Yesware

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What do the career path and the day-in-the-life look like for a Product Designer at Yesware?

We connected with Lydia Marzot to find out!

Interested in learning more about Yesware? Make sure to check out their company page!


Where did you grow up?  What did your parents do for work?  

I grew up in Concord, MA. My mom, Hilary, was a stay at home mother and my dad, Giovanni, has been an engineer at various tech companies my whole life. 

Where did you go to college?  What did you study and what were some of your initial jobs out of school?

I graduated from St. Mary’s College of Maryland. I worked as a freelance graphic designer since freshman year of college and continued to build my client base after graduation. 

What has attributed to your success thus far and has helped propel you to the position you have now?

Continuing my education through online courses after college in new areas has been what’s helped me find success. It keeps me up to date on my skills and industry knowledge. It also allows me to explore other areas of my field as I shape my career path. 

Can you share the high-level responsibilities of your current position as a [position] at Yesware?

-Communicating between my fellow designers, the engineering team I’m embedded on and company stakeholders to focus on building a product that achieves our goals

-Implementing and evolving the current design process to innovate efficiently and stay within the scope

-Thinking beyond a project to the future capabilities of the product functionality and UI and adapting those ideas to the current project appetite and goals

Any tips for someone considering a career in your field?

Start doing projects, they don’t have to be official, paid or even asked of you. Go pick an app you use all the time and imagine what you wish it could do or a different way it already does something and get to work sketching and mapping out ideas. Exposing yourself to the work is not as hard as you think and you will quickly find out if it is meant for you. 


Day in the Life

Coffee, tea, or nothing?

Coffee, but usually decaf, and super sugary

What time do you get into the office? 

I like to get in slightly before 9

What are three things that motivate you in your role?

Self growth, company success, and empowering others

Every day is different, but can you outline what a typical day looks like for you?

My every day either starts or ends with a long run, but my time in the office usually starts with me outlining my daily tasks and meetings in my favorite agenda book, ordering tasks to complete by priority and bandwidth and dialing into my computer screen with noise-canceling headphones. I typically have about 2 hours, give or take, of meetings mixed into the day. 

What time do you head out of the office? 

This can change a lot depending on what I’m trying to complete that day. Most days are around 5:30 but sometimes I’m really deep in my work and stay late to hit a deadline. 

Do you log back in at night or do you shut it down completely?  

I log back in constantly. I like to keep up with conversions on the engineering teams I’m embedded on and check to see if anyone’s looking for quick feedback on some early designs in the design team channel 

Any productivity hacks?

Good music, cereal, noise-canceling headphones. 

What are the 3 apps that you can’t live without?

Spotify, slack and gmail

What professional accomplishment are you proudest of?

Making the transition into product design in early 2021 from a marketing design background

Who do you admire or call upon for professional advice?

I met a woman named Masha through networking. She has become my go to for professional (and personal) advice. We were complete strangers before I reached out to her on LinkedIn and now we talk daily. She started her own company, Titov, back in 2019 and has a lot of amazing and thoughtful advice from her experiences.

About the
Company

Yesware is your all-in-one toolkit for sales professionals and sales teams.

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