Our Black in Tech series features the career path & advice from Black professionals in the tech industry. In this Q&A, Leemar Scott, Software Engineer II at Bullhorn shares his story.

 Where did you grow up and what were you like as a child? 

I grew up in Saint Louis, Missouri as a regular inner-city child. I played sports, explored the neighborhood, and played with friends. My mother and large extended family has always been a huge influence in my upbringing. My mother has 13 siblings, and as a result, I have over 50 cousins. She worked in pre-kindergarten childcare while earning minimum wage for most of my childhood. Being a part of a large family helped shape our values, which are rooted in togetherness and community. My mother always emphasized the importance of giving back and putting others before myself. The expectation was to be there to support others and the community around me. The sense of belonging and community are aspects of my upbringing that I have carried with me throughout my life.

 Where did you go to college? What did you study and what did you do after graduating? 

After high school, I decided to join the Marine Corps. I was motivated to join because it provided camaraderie and belonging and helped me to connect with others driven by the same purpose and passion. My platoon was extremely structured and regimented – I found it important that we all held each other accountable while looking out for one another. Unfortunately, in 2015 an injury caused me to leave the Marines and ultimately forced me into early retirement. Retiring from the Marines allowed me to focus on spending quality time with my family. However, I still needed to discover the next move in my career. After leaving the Marines, I attended Webster University, where I initially majored in secondary education but ultimately decided to pursue a degree in Computer Science.

What inspired you to get into the tech industry? 

I love gaming, and sure enough, it piqued my interest in tech. While playing Madden throughout the years, I consistently identified technical glitches that needed to be fixed, and I wanted to be the one to fix them and improve the gaming experience. Since that moment, tech has been on my mind, but I never fully considered it as a career. My wife’s friend, who left healthcare to join the tech industry, started at Bullhorn and loved it. I was immediately drawn to learning more about the company when she described their mission, culture, and her experience at Bullhorn.

What has your career path looked like in tech and the various positions you’ve held before joining Bullhorn? 

In 2017, I was furthering my education when I decided to start my journey into tech with Bullhorn as a Tier 1 Support Analyst. After a short time in a support role, I was promoted to a Product Consultant position, where I was responsible for servicing customers in the APAC region.  During this period in my career, I was still discovering what paths I wanted to explore within tech. Bullhorn’s Beacon Program allowed me to explore different areas by giving me the ability to try out new roles, such as Relationship Management and Database Administration.  Working in engineering was something I didn’t consider because of the “foreign language” component; however, one of my mentors at Bullhorn inspired me to take the leap and change my college major to Computer Science. Once I graduated in 2020, I applied to a Software Engineer position at Bullhorn and landed the role I am in now.

Can you share the high-level responsibilities of your current position as Software Engineer II at Bullhorn?

As a Software Engineer II at Bullhorn, one of my key responsibilities is being able to collaborate with other developers to ensure we create readable and reliable code. Knowledge sharing is a large part of the role, which is why I love that frequent collaboration is a priority and expectation. My manager reassures the team that "You don’t have to know everything to be a great developer.” This is a constant reminder that my role requires continuous learning, and we can be better as a team by openly communicating and collaborating, with the impact of helping others further develop their knowledge, skills, and abilities. Our team dynamic and culture builds great developers who work together to build great products.

What has attributed to your success thus far and what types of obstacles have you had to overcome along the way as a Black professional? 

Bullhorn was my first professional employment opportunity outside of the Marine Corps. Since joining, I have only experienced support and encouragement. If there were any obstacles, it was only my self-doubt that made me question if I could be successful in a new and challenging role, especially before seeing Black representation firsthand. I had always felt like if I decided to work in tech, I would be pretending to be capable of success; however, each leader at Bullhorn has overwhelmingly supported my career growth. You are set up for success by putting in the effort to learn and taking on opportunities to know you are capable. This has been amazing because I have been able to see the greatness in what I can accomplish that I didn’t necessarily see before – I am able to be my best self.

What types of programs and initiatives does Bullhorn have that support diversity, equity, and inclusion?

Bullhorn has employee resource groups that support and foster diversity, equity, and inclusion. Before joining Bullhorn and learning more about our ERGs, I didn’t necessarily understand their purpose. As a Black professional, I always put myself in a “one-size-fits-all” box; however, through my participation in BLK@Bullhorn and Allies, I have learned that I can be a variety of things. I am not defined by my skin color, sexual identity, gender, or religion.

The differences we learn about when we join these groups and hear from others’ experiences help you realize your own individuality and the intersectionality of so many aspects within diversity. ERGs truly help to drive human connection and help allow you to be an individual. You do not need to fit a box to be accepted. Our culture is rooted in celebrating and honoring our differences; through our ERGs, all employees have been given the chance to help and encourage one another to come to work authentically as themselves.

What advice would you give to other Black professionals who are interested in joining the tech industry? 

Getting into the tech industry is no longer “out of reach” with the vast availability of coding bootcamps and other non-traditional routes. If you have the slightest interest in exploring this field, I recommend diving right into it. If you want to make a pivot in your career, remember, anything you want is obtainable. It is important that you don’t set limitations on yourself.

Tech used to be a white, male-dominated, closed industry. The days of “traditional schooling” are gone. There are so many self-taught developers – seek them out. Look for mentors that you connect with and search for representation, as I found with my mentor. This relationship was life-changing in terms of my career trajectory and what I thought was even possible for me as a Black professional.

Whatever you are trying to do, find someone that’s had successes and learned from past failures. Go for it – if you are ready to get your hands dirty and make sacrifices, you will go far. The opportunity is waiting for you to take it – there are organizations set up to help you start your journey.

While general awareness of the problem of diversity in the tech industry is a step forward, to make a lasting change, real actions need to be taken.  Do you have any ideas or suggestions on what companies or employees can do to step up and make a difference?

Technology is such a big part of our daily lives; however, we typically don’t see the people who are building and growing the industry. As a community, it is our responsibility to educate the next generation in the workforce. Having more accessible educational programs that introduce careers in technology would be a step in the right direction, but it doesn’t stop there. Building diverse programs that emphasize the importance of mentorship and representation would ensure that career exploration and development are accessible to everyone, no matter your race, religion, gender, disability, or anything that expresses you as an individual. 

Our Black in Tech series features the career path & advice from Black professionals in the tech industry. In this Q&A, Jessie Eteng, Product Marketing Manager at SmartBear shares her story.

Where did you grow up and what were you like as a child? What did your parents do for work?  

I was born in Lagos, Nigeria and migrated to the States with my mom and brother on September 11, 2001, just two months ahead of my sixth birthday.  We all know that day to be the most catastrophic and life-changing event to happen in modern-day American history. My family and I were on our way to begin a new life in Massachusetts. With Logan Airport closed, we had a layover that would last for more than a week in Amsterdam, Netherlands.  

Upon arriving in Massachusetts, my mom, brother, and I would live in a shared room in my aunt’s house until my dad would join us a year later. Being in a new country with a heavy accent would prove to be a hard adjustment for me. I was severely bullied because of my accent by students and even teachers. However, this made me fall in love with reading books, writing, playing the violin, and watching TV. I was a pretty nerdy kid with a huge doll collection! 

When we were in Nigeria, my dad was a lawyer and my mom was a high school teacher. When we moved to the U.S., they had to hustle to make sure there was always more than enough food for their three young kids. My parents did a lot of odd jobs all while simultaneously getting an education. I believe between my mom and dad, they have 10 degrees. I remember at one time, my dad had three jobs. Now, 22 years later, my mother is a DNP specializing in adult psychiatry and my dad is a psychiatric nurse.  

Where did you go to college? What did you study and what did you do after graduating?  

I went to Worcester State University for my undergraduate degree. Go Lancers! I wanted to be in healthcare like my parents, so I originally went for nursing. Turns out, I hated nursing, so I decided to try public health. In my last year of undergrad, I started my own online business selling hair products and tools. By the time I graduated, I had a job as a program manager at a home for adult women with traumatic brain injuries and a lucrative side business. I did both for three years before realizing I wanted more but didn’t know what. I knew I liked marketing because that was the majority of what I did for my business.  

Being the nerd I am, I decided to get two master’s degrees: an MBA in International Business and a master's degree in International Marketing which would ultimately land me in the tech industry, a complete 180 from what I thought I wanted to do at 18!  

What inspired you to get into the tech industry? 

I have always thought technology was cool as it rules my personal life. I consider myself an Apple junkie. However, my brother was the one who I would say inspired me to get into tech. He’s a developer, and I always thought it was cool that he got to be on the back end of delivering software that people use on a regular basis.  

What has your career path looked like in tech and the various positions you’ve held before joining SmartBear?  

Prior to SmartBear, I worked as a Product Marketing Specialist at a small company that created biometric software. Think facial and fingerprint recognition. Before that, I worked in marketing at a medical device company that makes wireless insulin pumps.  

Can you share the high-level responsibilities of your current position as Product Marketing Manager at SmartBear? 

We would have to be here all day! Essentially, my current position allows me to drive go-to-market initiatives for ReadyAPI, the world’s best and most comprehensive API testing tool, in my humble opinion (shameless plug!). No two days are similar in my role, and I wear a bunch of hats – from editor in chief, sales enablement officiant, product knowledge guru, to project manager. I do everything to make sure the ReadyAPI business stays afloat. Also shout-out to the API team at SmartBear. They are the best people to work with!  

What has attributed to your success thus far and what types of obstacles have you had to overcome along the way as a Black professional?  

The support from my family has contributed to the success I’ve experienced so far. From my parents, to siblings, cousins, and aunts and uncles – they never fail to pour life into me when I feel drained and support me in any way they can. I love them so much! 

Secondly, I think watching my parents hustle so hard to get to where they are now has been a huge contributing factor. Imagine coming to a new country in your early 30s with nothing but $200, two small kids, and some bold dreams? That’s crazy. If the roles were reversed, I am not sure I would survive. So, failure has never been an option for me. A lot of sacrifices were made to make sure I had the option to choose what I wanted to do in life, so I have tried my best to make the most out of every opportunity.  

In my career, I have been very fortunate to meet some of the best people. I wouldn’t say racism doesn’t exist in the workplace, but I know God has shielded me from people showing me their worst. With that being said, an obstacle I have had to overcome was feeling unqualified. I have been the only black female in the room my whole life – from first grade till now. It’s so interesting how the lack of diversity can make one feel like they are less qualified even though you have the same education and work experience. I have had to practice a lot of positive self-talk honestly, and somedays I still feel unqualified. Rest assured, my ideas are always backed by data and worth trying.  

What types of programs and initiatives does SmartBear have that support diversity, equity, and inclusion? 

Currently, SmartBear has a DEI program that aims to provide a safe working environment for people identifying in minority groups. The program provides resources and attempts to honor people from various cultures. What I like most about the program is that your voice can be heard, so I am looking forward to seeing what else the program can offer. I’ve worked at different companies where diversity was not a priority, so walking into the office and seeing people who look like me is extremely refreshing.  

What advice would you give to other Black professionals who are interested in joining the tech industry?  

Just do it! The individuals in tech aren’t better than you, and there are various non-technical roles in the industry that so many people may not know about if that’s your preference. I would do the research and find out which roles best suit your background and go from there. There are a lot of free resources online about getting started, and I recommend utilizing every one of them.  

While general awareness of the problem of diversity in the tech industry is a step forward, to make a lasting change, real actions need to be taken.  Do you have any ideas or suggestions on what companies or employees can do to step up and make a difference? 

Who are you when nobody is watching? Super cliché but usually the best people are the best even when the Zoom camera is turned off.  

Companies looking to make lasting change in diversity need to be honest about their intentions. Is this sincere or to check a box? Data shows that corporations that identify as more diverse and inclusive are 35% more likely to outperform their competitors, 70% more likely to capture new markets, and 87% better at making decisions. This is powerful, and since revenue is a main driver in business decisions, companies should be genuine about diversity, equity, and inclusion. 

Companies should have honest conversations about bias and how bias effects hiring decisions. The talent is there. Companies just aren’t finding it because maybe they avoid going to career fairs at historically Black colleges and universities (HBCUs) or decline to interview an individual because of their name. At the end of the day, companies can only do so much. It’s up to individuals to make the change in their personal lives so that it can be reflected in their professional lives as well.

In honor of Black History Month, we are showcasing some of the recent profiles from our Black in Tech series.

The goal of our Black in Tech series is to share the inspirational stories of Black professionals in the tech industry at all levels of responsibility and across all job functions.

It is one of the ways we are trying to support a more diverse, equitable, and inclusive workforce, as we hope these profiles will provide some guidance and advice for other Black professionals to pursue opportunities in the tech industry.

Each profile below features either a quote based on overcoming adversity or advice for Black professionals. Make sure to check them out!

Our Black in Tech series features the career path & advice from Black professionals in the tech industry. In this Q&A, DeShawn Standard, Senior Manager at Vestmark shares his story.

Where did you grow up and what were you like as a child? What did your parents do for work? 

I grew up 1of 5 siblings with a single mom in the Southwick housing projects in Louisville, Kentucky. As a child, I loved to be both outside and at the community recreation center with my friends playing pitch back tackle and organized football, pickup and organized basketball, as well as other childhood games. Math was my favorite subject as a kid, so I gravitated to all things numbers related. 

My Mom worked 2nd shift as a janitor in the corporate buildings downtown for most of my childhood. Because of this, I’ve always had a high level of respect for service workers and how hard they work for little wages. I got my work ethic from my Mom which is still with me and motivates me until this day.

Where did you go to college? What did you study and what did you do after graduating? 

I was the first in my family to go to college. I attended Cornell University where I got a bachelor’s degree in Consumer Economics and Housing. I was also a four-year starter on the men’s basketball team. Immediately after graduation I pursued my hoop dreams to play professionally overseas. 

What inspired you to get into the tech industry?

An opportunity presented itself to join a startup that I could grow with and help shape early enough in the process to establish a culture that I always envisioned would thrive. I was always interested in an opportunity like this after years of working for the bigger and more established firms. 

What has your career path looked like in tech and the various positions you’ve held before joining Vestmark? 

Prior to joining Vestmark, I worked as a Fund Accountant and Performance Analyst at State Street Bank. My next stop was Robeco Investment Management as a Performance Analyst. After about 3 ½ years at Robeco, I moved along to Brown Brothers Harriman as a Senior Performance Analyst. I left BBH after 7 years to join Vestmark. I started as a Senior Analyst at Vestmark and shortly thereafter I was promoted to Manager of the Performance Measurement and Reporting team.

Can you share the high-level responsibilities of your current position as Senior Manager at Vestmark?

My current position at Vestmark is Senior Manager where I manage the Reporting and Control group which consist of the following teams: Performance Measurement and Reporting, Corporate Actions, and Billing. Other responsibilities include client discovery, client implementations, and risk management to name a few.

What has attributed to your success thus far and what types of obstacles have you had to overcome along the way as a Black professional? 

I’ve always been motivated to learn by competition not only within myself but amongst my peers as well which allowed me some success. Early on, I learned the benefit of having mentorships and networks of individuals pursuing similar goals.  

Having my voice heard and respected in the room are a couple of obstacles I had to overcome early in my career even after I had proven my competency. As my confidence grew, I spoke my mind more freely and forcefully in terms of thoughts and ideas I deemed to be constructive. 

What types of programs and initiatives does Vestmark have that support diversity, equity, and inclusion? 

Vestmark is in the nascent stages of the DEI effort. There have been efforts to meet with DEI advisors as well as gain executive sponsorship of programs and initiatives. I’m excited to be involved in that process as we move forward.

What advice would you give to other Black professionals who are interested in joining the tech industry? 

As I mentioned above, continue the lifelong process of learning and utilizing the networks you build as you grow through your career. Don’t be afraid to lean on that network for guidance on your journey. And for young professionals interested in the industry, there are various minority organizations that you can join as an entry way into established networks. Also don’t fear failure if you are new to the industry. 

While general awareness of the problem of diversity in the tech industry is a step forward, to make a lasting change, real actions need to be taken.  Do you have any ideas or suggestions on what companies or employees can do to step up and make a difference?

I think one thing companies should do is actively seek diverse candidates in their intern programs at both the High School and College level, if applicable. Investing time and money in underserved black neighborhoods early to expose them to the tech industry and continue to groom them along the way is key. This should be a long-term commitment in order to maximize the impact. 

Our Black in Tech series features the career path & advice from Black professionals in the tech industry. In this Q&A, Helena Hamilton, Engineering Program Manager at Linus Health shares her story.

Where did you grow up and what were you like as a child? What did your parents do for work? 

I grew up in San Francisco, California. I was a pretty nerdy kid - I read voraciously. I always say I was an urban “free-range” kid. From middle school on, when I would get out of classes for the day, I had 2-3 hours of free time when I would be on my own until time to meet my father at his office to go home. I roamed all over the city during those hours. Arcade games were new, so that was a favorite destination. Or I’d hang out at the beach or Pier 39. I’d stop by our church to practice the piano. Today, no one would let a child roam around a major city unsupervised like that but I stayed out of trouble. My dad worked for the San Francisco Redevelopment Agency, eventually becoming the Executive Director. My mom was a legislative analyst until I was about 13, when she began working full time for our church.

Where did you go to college? What did you study and what did you do after graduating? 

I graduated from the University of Maryland in Adelphi, Maryland. My major was Computer and Information Science. Since by then I was already working in technology, I utilized my employer’s tuition benefit to pay for school and I stayed with them for a couple of years after graduating.

What inspired you to get into the tech industry?

I think you have to go way back to find the original inspiration. My kindergarten class had a terminal connected to the mainframe computer at the Lawrence Hall of Science in Berkeley. From the time we got the terminal, I was obsessed. I played games, I learned to code in BASIC, I talked to a psychotherapy program called ELIZA and formulated odd questions to make her give responses we had never seen before. I hogged the computer so terribly that even when I wasn’t on it, the other kids would ask me if it was okay if they used my computer. This drove the teacher crazy because, of course, it wasn’t mine. But I sort of took ownership of it from day one.

What has your career path looked like in tech and the various positions you’ve held before joining Linus Health? 

I took a gradual, non-traditional path into technology. I started as a technical writer with a talent for automating Excel spreadsheets. One day, the AVP over the IT department came to me and asked for help with an Excel project no one on his staff had been able to figure out. It was a very fun project, so I worked on it every spare moment. In about two weeks, I had a working prototype and demonstrated it for him. About six months later, there was an IT opening and the AVP asked me to apply. I did, got the job, and have been working in tech ever since. 

I started as an entry-level software developer and over seven years, grew into a senior full-stack engineer. That employer was a healthcare company and my technical career has always focused on health information technology. Over time, I added project management to my toolbox and became PMI-certified. I was promoted to a software development manager and eventually became an IT director. I’ve worked in every sector of healthcare, in varied roles, from font-line engineer to IT executive.

Can you share the high-level responsibilities of your current position as [Engineering Program Manager] at Linus Health?

I am an Engineering Program Manager at Linus Health, a digital health company focused on transforming brain health through earlier detection of brain disorders. I’ve been with Linus for about seven months and I’ve spent my time helping Linus to create and implement best practices for initiating and carrying out software projects in a heavily regulated environment (the main product at Linus is a medical device). This means creating a transparent, mission-driven process for deciding which projects to take on, carefully documenting technical requirements, ensuring traceability to prove the software has been thoroughly validated, and also streamlining the development process so that we are nimble and efficient.

To what do you attribute your success thus far and what types of obstacles have you had to overcome along the way as a Black professional? 

I don’t think there is any one factor in my success. I started out blessed with a strong family and parents who invested in my development from day one. I’ve already mentioned early experiences that sparked an interest in technology. I’m a Christian, so I believe it was divine providence that I was in the right place for an IT Exec to bring me a request that demonstrated my aptitude for programming. And then I worked really hard. I started in tech in the 90s and back then it was common to work insane hours as a tech professional. 

Money for college was one hurdle. My company’s tuition reimbursement program, coupled with a small loan ended up paying for my degree at my local state university. Early on, as a working professional, I would sometimes run into negative preconceptions. I remember giving a software demo, and the client asked “Who was the programmer for this?” I responded that I was. “Yeah,” he said, “But who wrote the code?” It just didn’t compute that I was the software engineer behind this system. Fortunately, these days, a qualified black tech professional is no longer shocking. 

What advice would you give to other Black professionals who are interested in joining the tech industry? 

I’d encourage them to go for it. There’s a Bible verse that says “A person’s gift makes room for them” and nowhere is it more true than in technology. If you have the skills to solve a company’s problems, doors will open for you. Being in the tech field means a commitment to lifelong learning, since tools, languages, and methodologies tend to undergo major reinventions at least every 7-10 years. 

While general awareness of the problem of diversity in the tech industry is a step forward, to make a lasting change, real actions need to be taken.  Do you have any ideas or suggestions on what companies or employees can do to step up and make a difference?

I think it would be extremely helpful to ensure that children from every background and socioeconomic class get an early exposure to technology and a chance to develop technical aptitude. This is especially true for girls, as technology is still often presented as a pursuit that is more appropriate for boys and men. Organizations like Black Girls Code can make a great difference and tech companies should support them. One school computer terminal changed my personal trajectory by showing me that working with computers is not only technically challenging, it’s super fun as well. 

Everyone is familiar with “Take your daughter to work day”; what if this kind of opportunity were more generally available? Tech companies could partner with local schools (especially those in underserved, underprivileged areas) to bring kids in for a day and get an introduction to what working in technology is like. Similarly, tech employees could volunteer in schools to be math, computing, and science tutors. That kind of partnership could be huge.

Our Black in Tech series features the career path & advice from Black professionals in the tech industry. In this Q&A, Colin Dinnie, DEI Program Manager at Wistia shares his story.

Where did you grow up and what were you like as a child? What did your parents do for work? 

The early part of my life was spent in Bloomfield, Connecticut. When I was 8 years old, we moved to West Hartford, Connecticut. My mother was a kindergarten teacher for Hartford Public Schools and my father worked for the Department of Corrections in Hartford. 

With Bloomfield being a predominantly black community, and West Hartford being predominantly white, I was thrust into two vastly different situations that shaped much of who I am and how I navigate different spaces. As a child I was (and still am) curious about everything, and highly social. Most of my time was spent between playing sports, or playing/studying music. Whenever I became interested in something I wanted to know everything about it, and would obsess over it until I felt like I was exhausted from learning about it. 

Where did you go to college? What did you study and what did you do after graduating? 

I went to Berklee College of Music in Boston MA as a Performance major. This major is designed for those seeking to attain maximum skill and proficiency on their declared instrument and is one of the more strictly focused areas of study. As it is common for Berklee attendees I did not finish, choosing instead to pursue music full time. The rigors and sacrifice required to make music a main source of income became a cost I was not willing to pay, and later sought out a more traditional work environment (with music always remaining a part of my life!)

What inspired you to get into the tech industry?

The prospect of growth. Since I had more of an atypical post-college path most of my jobs consisted of anything that would make ends meet. This included a suit store salesman, bowling alley mechanic, furniture moving, organic produce delivery driver, and support staff in a program for middle school students that require behavioral intervention due to trauma/emotional impairment (still one of the most meaningful and fulfilling jobs I’ve ever had).

Most if not all of these positions had a finite ceiling and I knew I was capable of more, so I looked to break into an industry that I felt was stable and could provide opportunities. 

What has your career path looked like in tech and the various positions you’ve held before joining Wistia? 

Before joining Wistia I had zero experience in tech; I had a working knowledge of HTML and CSS, along with general proficiency in working with softwares and problem solving. Applying to Wistia was a bit of a leap of faith since I had no prior professional experience, but I felt that If I could just get in a room with people I could show my capabilities and be offered a chance. It worked! 

Can you share the high-level responsibilities of your current position as DEI Program Manager at Wistia?

My responsibilities include strengthening and diversifying our team and networks, helping create equitable growth paths and career opportunities for underrepresented groups, and a commitment to making inclusion foundational to all aspects of the business, internally and externally. To achieve this, I work collaboratively with our Talent Acquisition team, schedule speakers and workshops, drive updating demographic data and recommend changes to how we measure and what we report, and report regularly to the company on DEI initiatives as well as the publishing of our annual DEI report.

I also work closely with our Employee Resource Groups to increase the presence and impact of diverse perspectives in the organization. 

What has attributed to your success thus far and what types of obstacles have you had to overcome along the way as a Black professional? 

I’ve been very fortunate to have built up a strong network of friends and colleagues that have gone to bat and advocated for me on more than one occasion. Without them, I’m not sure I would have been afforded the same opportunities to advance my career the way I have. 

I’ve also had some incredible examples set forth from other black professionals along the way that helped shape my confidence and establish a sense of worth in an industry where there are all too few that look like us. 

However, I’d be remiss not to acknowledge my ability to effectively code switch - presented with the enormous caveat that that is not something I feel black folks should HAVE to learn. In an ideal world it’s not necessary, but growing up in starkly contrasting neighborhoods allowed me to navigate any social or professional situation seamlessly throughout my career. It’s a goal of mine to foster an environment at Wistia where both prospective candidates and current employees do not feel the need to change anything about who they are to gain an opportunity.  

What types of programs and initiatives does Wistia have that support diversity, equity, and inclusion?

We have a number of Employee Resource Groups that are instrumental in creating psychologically safe environments for employees with shared identities, as well as offering learning and sharing opportunities within the company through events, speakers and workshops. 

Our talent acquisition team has also worked very hard to iterate on the interview process to be fair and inclusive, and ensure that we’re holding ourselves accountable to providing equitable opportunities. 

What advice would you give to other Black professionals who are interested in joining the tech industry? 

Staying curious and confident is everything. I feel like that’s a bit of a cliche at this point, but there will always be external factors and structures that will do their best to make you doubt yourself or feel unqualified. Staying curious allows you to explore areas and opportunities you may not have thought available to you (as was the case with me), and staying confident will ensure you find the right people (or they find you).  

Never be afraid or too proud to ask questions, and don’t be afraid to walk away from situations that no longer serve you. When we communicate success stories, they’re often told neatly through a linear lens and omit the roadblocks and hurdles along the way. Taking a step back is ok. Starting over entirely is ok. It can be scary, and particularly daunting if your life/financial circumstances complicate that route, but betting on yourself will always yield the results YOU want - not the ones someone else sets out for you. 

While general awareness of the problem of diversity in the tech industry is a step forward, to make a lasting change, real actions need to be taken.  Do you have any ideas or suggestions on what companies or employees can do to step up and make a difference?

Spend the necessary time thinking about the “why” of your DEI initiatives. Engaging in this work because you feel like you’re obligated to or it is what’s expected leads to quick plateauing and unfulfilled change for the underrepresented groups you’re trying to help. The “why” may be different for companies of various sizes and industries, but should always have roots in allyship and advocacy. 

In addition to this, it’s paramount that DEI work be foundational to all aspects of your business. It cannot be a box that gets checked or viewed separately from other business goals; instead decisions and established norms should always be made through a DEI lens to ensure transparency and accountability. There is no finish line! 

Lastly, I feel it’s important to abandon the idea of home and work life being separate; all any workplace is is a collection of people bringing their whole lives with them into every room, every meeting, every decision, every interaction. It’s crucial that we center the humanity of the people in a workplace and work collectively to foster environments that promote empathy, safety, empowerment, and support. Peoples’ best work is done together. 

Our Black in Tech series features the career path & advice from Black professionals in the tech industry. In this Q&A, Kenton Belton, Sr. Software Solutions Engineer at Duck Creek Technologies shares his story.

Where did you grow up and what were you like as a child? What did your parents do for work? 

I was born and raised in Columbia, SC with my mother, father, and younger sister.  I have always had a passion for sports and music.  I was always the youngest kid in the neighborhood, so I always had to work a little harder to be competitive when playing with friends.  Whether it was sports, video games, card games, etc.  Naturally I developed a nice sized chip on my shoulder.  

My love for music began early in life, my mother plays the piano and she would play when I was small and I developed a good ear for music.  I began playing the cello in 5th grade and continued playing through high school, I began playing the drums in middle school and I played for my church for many years, and I also learned to play piano by ear.  Music makes the world go round in my opinion.  I also began playing sports early in life.  I started playing baseball around 6 years old and played for years, then my focus shifted to basketball and football.

My mother worked for the state Dept Of Revenue and my father is a Pastor as well as an entrepreneur.  Both of my parents were college graduates so education was stressed in my home. 

Where did you go to college? What did you study and what did you do after graduating? 

I attended Clemson University as well as South University.  I began as an engineering major.  It took about 5 minutes for me to realize that I didn’t really want to be an engineer at all, I was enticed by the earning potential of engineering majors.  I learned early on that it’s much better to have a career that you enjoy and not one that you are in only for the dollar and cents.  I then switched my major to computer science and never looked back.

I actually began working in an application support position before I graduated, so upon graduation, I continued my career with the company I was working for.  Seeing the real world application of what I was learning in school helped me in both my studies as well as my job.

What inspired you to get into the tech industry?

I grew up in the era where technology sort of took off.  From the bag phone/car phone to the tiny computers that we use now.  And this all happened within about a 10 year period.  I was always interested in what made those things work the way they did.  I was also influenced heavily by the gaming industry.  To see the technological advances happening around me so quickly sparked a curiosity in me.

I was also influenced by MySpace, if anyone remembers you could actually add html and css to your profile.  While this isn’t the same as coding C#; it was a high-level look at what it’s like to create things with a computer.  That definitely influenced my focus area when it was time to choose one in school.

What has your career path looked like in tech and the various positions you’ve held before joining Duck Creek?

I began my career in application/production support.  I was the one support tech in the company and I had to lean heavily on my peers and had to learn quickly.  This position is what exposed me to the Duck Creek platform and all the tools that come with it.  After a few months we began adding more resources to the support team and eventually I became team lead of the Support Team.  

Can you share the high-level responsibilities of your current position as Sr. Software Solutions Engineer at Duck Creek?

I like to think of my responsibility as a Sr. Software Solutions Engineer as being a swiss army knife for the company.  We may be called upon to do DevOps, optimize reports, or create a custom application for a client to assist with a business need.  We also are very proficient in all the tools that come with the Duck Creek platform.  It all depends on what the project that we are assigned calls for.  I’ve always told new solutions engineers that in this position you can never have too many tools in the tool belt.  Get as close to having a Batman utility belt as you can.  As a senior member of the solutions engineering team we coach the newer members of the team.    

What has attributed to your success thus far and what types of obstacles have you had to overcome along the way as a Black professional? 

I am a very competitive person, and I believe that part of me has always driven me to be the very best I can be.  My parents also set the bar high for anything that I participated in whether it was sports or academics, I was expected to give my very best effort.  As I got older, the foundation of always trying my best and seeing the results transformed into a standard of excellence that I hold myself to.

As far as obstacles I didn’t face many in the tech industry itself, it was more on the path to get into my career.  Having to deal with people’s surprise when I tell them I’m a programmer and having to ask the question “What exactly does a programmer look like?”  “What do I look like I do for a living?”  That would get frustrating and it took me a few years to let that roll off my back.  

What types of programs and initiatives does Duck Creek have that support diversity, equity, and inclusion?

In the last year Duck Creek has started a Diversity, Equality, and Inclusion group, BRG(Black Employee Resource Group), WRG(Women’s Employee Resource Group), Volar(Hispanic Employee Resource Group) and there are other groups in the works.  I’m on the operating committee for the BRG and it has absolutely been a benefit to me and my career.  Duck Creek is doing a great job in attacking the issues with diversity and inclusion, and I commend the company for that.

What advice would you give to other Black professionals who are interested in joining the tech industry? 

My advice would be to simply go for it.  Set realistic goals and take the steps necessary to get there.  We are in an industry where performing well and producing results directly correlate to your success.

Also develop your soft skills such as communication, time management, active listening, etc.  Those skills can truly elevate your value, and that’s in any field, not just tech.

My last bit of advice was given to me by one of my first managers in tech.  He always said “Always continue to grow and learn.  If you become the smartest person in the room, it’s time to find a new room.”  This advice has taken me a long way.  I’m always looking for an opportunity to learn and improve.  It may not be directly related to tech, but it could be a concept that can be applied to a career or to life in general.  We can learn something from anyone at any time, so always keep an open mind.

Our Black in Tech series features the career path & advice from Black professionals in the tech industry. In this Q&A, Evanna Hines, Manager of Sales Development at SmartBear shares her story.

Where did you grow up and what were you like as a child? What did your parents do for work? 

I was born in Boston. My parents moved our family to New York when I was six or seven, then we moved to Chicago when I was about 10. We moved back to Boston when I was a senior in high school, and I’ve been here ever since. Both my parents are from Boston. My mom was originally from Jamaica, but came here when she was 14 years old. My parents met almost immediately when they started high school and have been together ever since.  

When I was a kid, my mom worked at Beth Israel Hospital, and her co-workers would call me “the greeting committee.” I was always hugging strangers and saying hi to everyone. I had an elementary school teacher who called me “chatterbox.” I’ve always enjoyed talking with people. I never liked being front and center. Having close relationships with people – whether friends or teachers is important to me. My dad would often say that I was looking for a friend to confide in, to talk with, and that hasn’t changed. 

My dad is a pastor, hence the moving around. He went to seminary school in Boston for his undergraduate degree and received his master's degree from a seminary school in New York. His first church assignment was in Chicago. He’s been a minister for many years at the first church we attended in Boston when I was young. My mom has been a financial analyst for most of my life. She's now a director of IT for the Massachusetts Department of Energy Resources.

Where did you go to college? What did you study and what did you do after graduating? 

I went to Emmanuel College near Fenway, where my mom went to school as well. I studied sociology. I first majored in biology, but honestly I couldn't pass chemistry to save my life. I ended up taking a class focused on social media, though that wasn't really something you could formally focus on back then. So, I designed my own social media courses that they approved, and I got a degree in sociology. I did an internship at a marketing firm in Cambridge. 

I’ve had a series of occupations leading up to this point in my career now. After graduating, I became a preschool teacher for a while. After teaching, I worked an overnight shift at a group home for girls. Staying up at night, I would bake cookies. My grandmother was a baker. I got really into baking for the girls, and they would wake up in the morning and be really excited to have cookies or pastries to take to school with them. I ended up going back to school for culinary arts at Johnson & Wales and worked for the famous American restaurateur, Ming Tsai. 

What inspired you to get into the tech industry?

When the COVID lockdown hit, I was working as a regional catering manager for Au Bon Pain. With the collapse of the catering industry, Au Bon Pain was very honest with employees, paid us through the entire year, and told us we needed to find a job by the end of the year. So, my search was on. One of my closest mentors was working as a Diversity, Equity & Inclusion (DE&I) consultant for SmartBear. She spoke highly of the company and knew that I was looking to make a transition. 

I took a job as a Sales Development Representative (SDR) at SmartBear. The biggest reason I accepted the job was because of the leadership team. In all my years of career development, the biggest factor to me is always leadership. People don't leave companies; they leave managers. So, it's always key to find someone you want to work for. I wanted to work for my manager at SmartBear. 

What has your career path looked like in tech and the various positions you’ve held before joining Smartbear? 

SmartBear is really my first job in tech, so it just proves that it’s never too late to jump into a new industry!  

Can you share the high-level responsibilities of your current position as Manager of Sales Development at Smartbear?

For many people on the team, a Sales Development Representative (SDR) is their first job out of college. And because of this, career development is a priority and focus. Sales development is a portion, but a big part is helping them to transition into the corporate world, enabling them to understand how the day-to-day works, getting them acclimated with the tools we’re using, etc. Those soft skills are an important part of the development that we do to set employees up to flourish. We develop them for success, and then six months later, they're promoted and we are onboarding another group of people. It’s a great way to learn sales and the industry from the ground up and set yourself up for the future.  

At SmartBear, you can build your career at every level; we are constantly promoting from within. I’m very much like a recruiter – interviewing, onboarding, and prepping employees to be successful in that next role. I do this over and over again, though it never gets boring because people are different, always bringing their own pizzazz and diverse experiences to the table. So, even though I'm doing much of the same thing day-to-day, it’s very different every single time. 

What has attributed to your success thus far and what types of obstacles have you had to overcome along the way as a Black professional? 

I think diligence is a big piece. I think a hustle and grind mentality plays a factor. Whatever job I'm in, I’m always looking ahead. When I was a Sales Development Rep, I wanted to be the best Account Executive. When I was an Account Executive, I wanted to be the best leader and manager that I could be. Now being in leadership as a Sales Development Manager, I want to lead others. I’ve never waited to get to the next step. Always being a step ahead has helped me. 

Relationship building is also instrumental, not just with my manager, but building the right relationships with many people. I constantly work with mentors, and not just one or two. I have many mentors because you have to be able to get feedback to grow and develop. I can’t grow without getting feedback from others. It’s like the plant that needs water to grow. Otherwise, you’re looking in the mirror all the time, and we usually don’t see ourselves in the way others do. 

I think transparency is important along with advocating for yourself and others like you. Fortunately, I haven't ever been afraid to speak up and advocate for others like me. In departments outside of sales, it’s usually more common to see women in leadership or with more diversity. Since I have joined SmartBear, we have worked for positive change in that area. 

People usually can't see themselves in a role, unless there's already someone there that is similar to them. Having transparency and having those conversations with management are so important to bring in that diversity. As the oldest of three girls in my family, a part of me always wants to make a way for others. This wasn’t the first time I’ve had to advocate for myself. But, it wasn’t just me advocating. I’ve always had someone who believed in me along the way, someone who I could be honest with that was in leadership, who could help me make a path. 

I think honesty is the part that hinders a lot of people because either the honesty comes off as anger or the honesty doesn't happen because you don't feel like you can have it. And sometimes those honest conversations need to happen in a not-so-safe place, because that safe place is just not available, and that’s difficult. 

My youngest sister just graduated from Villanova with a degree in engineering, and she was one of two or three other black females in a class of hundreds of engineering students. The piece that's difficult is you have to imagine your future, whereas many other people can see it. Having that imagination and faith and belief that you can do it is a lot harder to muster up. I want her to see black women in leadership. I saw my mother in leadership before she was even in tech and I know that having that example has made me see that I could do it as well.  

What types of programs and initiatives does Smartbear have that support diversity, equity, and inclusion?

It always starts from within the company with leadership. If you don't have leaders at the company who believe in the initiative, DE&I goes nowhere. It can't. In my time at SmartBear, I’ve seen the company and leadership commit to various programs to promote DE&I. For example, we’ve conducted a DEI needs assessment, created a Global Inclusion Council, and continue to partner with Bottom Line to help diversify our U.S. workforce, among other things.   

I’ve shared feedback with management about diversifying the team, and we’ve taken action. Now, we're not looking for new people in the same pool because the same pool gives you the same people. We are using a recruiting company that works with a variety of people.  

We believe our differences in experiences, viewpoints, and identities lead to better outcomes.   

We also have people at SmartBear who say what they mean and mean what they say. It’s one thing for people to talk about wanting diversity, but are you willing to do the work to make it happen? We are continuously working on the inclusion piece because there is always more work to do.  

Our SDR team is fantastic about being inclusive, though. When a bunch of people are going to lunch, we make sure everyone is invited so no one feels left out. That's something that culturally we do here. That’s what inclusion is. Inclusion is buried in the culture where it should be. It's not just one thing that you do. It's how everybody makes people feel. It’s easier and easier to be inclusive the more diversified you are because people are coming from different backgrounds.  

Exclusion comes when everybody's the same, but when everybody is talking about different things with different viewpoints and are coming from different backgrounds, inclusion happens naturally. You have to be intentional about not being exclusive, and inclusion will come. 

What advice would you give to other Black professionals who are interested in joining the tech industry? 

Don't be afraid to speak up. Don't be afraid of being the first because you definitely won't be the last. People are afraid to be the first because all eyes are on you. You become the example if you fail. Don't be afraid to go after it. Just go for it. Know that the landscape of the tech industry is changing with time. Have patience. Just like anything else, change is inevitable. It will happen. It’s a matter of if you want to be a part of that change. 

While general awareness of the problem of diversity in the tech industry is a step forward, to make a lasting change, real actions need to be taken.  Do you have any ideas or suggestions on what companies or employees can do to step up and make a difference?

Exclusivity doesn’t necessarily happen because people don’t want a particular person around. We have to be more okay with people talking differently than we talk, with people looking differently than we do, especially when we're defining what a successful person looks like, what a professional person looks like. 

Years ago, I worked as a business coach back when we didn’t use video cameras and I was coaching people over the phone. I was giving clients million dollar advice and really helping them. I remember when I did my first video calls with clients, and I had to prep them. I had to give them a heads up for our first video meeting, for when they saw me, that I have a big afro, I’m black, and I’m younger than most of their kids. They couldn’t believe this. I had to say that I’m the same person who you were taking advice from before and this doesn’t change my knowledge base or my intellect. Our biases stand in the way of a lot of change that needs to happen. 

Intentional training around eliminating bias is very important, and not just in the workplace. It's something that people have to do in their free time as well. A company can only do so much. If you keep all your biases for the other 16 hours of your day, change won’t happen. If you want to eliminate your bias, make a new friend. If you feel like all men are a certain way, it's probably because you don't have many male friends to contradict your bias.  

I intentionally don't dress overly professional. It can be quite intimidating to a new group of SDRs coming on board. New hires always ask, how should I dress? You're not going to get diversity if you force people into a box they don't belong in or they don't fit. You'll never see the best of that person. We need to become more okay with things not looking like what we want them to look like.  

That's where your imagination comes into play. Can you imagine a company where everybody's got on sneakers or roller skates and they are still making a million dollars every day? It's possible. It's doable. We have to get to a place where we get out of our own heads about what things need to look like. That's the biggest piece of change we need to see.  

For positive change, we have to have these conversations all day long. I’m constantly forced to think about this. I wake up thinking about this. My dad facilitates DE&I training for YW Boston, so we are always having these conversations in our household. I have an elevated passion to want to help black men as well because I know what my dad has been through with two master's degrees and a doctorate, and there have been times where I've made more money. That doesn't make any sense. 

There are many companies that are not part of the conversation, so I’m happy to be a part of positive change. Change is inevitable. How are you going to be a part of it?  

Our Black in Tech series features the career path & advice from Black professionals in the tech industry. In this Q&A, Damien Atkins, Chief Legal Officer at Aura shares his story.

Where did you grow up and what were you like as a child? What did your parents do for work? 

I am originally from Oakland, CA, but moved around a lot because my father was a U.S. Foreign Service Officer. I lived in Ecuador, Panama and went to high school in Washington, DC. My mom was a special education and elementary school teacher. 

As a kid, I was a sports and sci-fi fanatic and somewhat of a know-it-all. I still am. 

Did you go to college? If so, what did you study and what did you do after graduating? 

I went to Stanford University for undergrad and New York University Law School for my law degree. As an attorney, I have worked at law firms, three startups, AOL, Panasonic, and Hershey. 

What inspired you to get into the tech industry?

I kind of fell into the tech industry by accident. By chance, I joined an internet startup in 2000 and since then I have always loved the tech space. In many ways my career journey has been characterized by working in organizations that are grappling with changes driven by technology. Some of the organizations have been part of driving the change and others have been trying to adapt to it. It’s fascinating to me.

In addition, the tech sector is extraordinarily talent dense and full of intellectually curious and forward thinking people. Being around people like this is a constant source of inspiration. 

What has your career path looked like in tech and the various positions you’ve held before joining Aura? 

I’ve worked in mature tech companies like AOL and startups like govworks.com and now Aura. At each one, I’ve worked as a lawyer helping the company execute its strategy. Sometimes the companies have succeeded and created a lot of value, while others didn’t do as well and went bankrupt. Each experience, however, has been immensely valuable. 

Can you share the high-level responsibilities of your current position as Chief Legal Officer at Aura?

As Chief Legal Officer at Aura, my primary aim is to add value, insight, and energy to the organization. In addition, I aim to develop and inspire our team as well as develop future leaders. Lastly, I strive to identify and mitigate legal, compliance, financial and reputational issues such that the enterprise can successfully execute its strategy. 

What has attributed to your success thus far and what types of obstacles have you had to overcome along the way as a Black professional? 

I think having a deep sense of curiosity as well as having confidence are critically important. In addition, having a well developed network of relationships across industries and specialties has enabled me to increase the chances for me to be in the path of opportunities. Lastly, I think being willing to help others on their journey irrespective has been hugely beneficial. 

In terms of obstacles that I have overcome, I tend to see obstacles as opportunities and a chance to have a high performance mindset. One of my favorite sayings in my favorite book “Meditations” by Marcus Aurelius is “the obstacle is the way.” What that means is what stands in your path will become the springboard to propel you along the path. So, being the only black person in a role or a company helps with what may be perceived to be an obstacle. But in reality, it's a great opportunity to stand out and show your value. Lastly, it's important to focus on those things that are in your direct control like your attitude, willingness to work hard, and delivering value. 

What types of programs and initiatives does Aura have that support diversity, equity, and inclusion?

We have some great business resource groups that have developed second to none programming. For example, for Black History month we have a book club where we are reading “Caste”, by Isabel Wilkerson. 

What advice would you give to other Black professionals who are interested in joining the tech industry? 

First, acquire skills that are in demand in the space, whether it's software engineering,  marketing or IT.  And be excellent at those skills. Second, be confident in your abilities and don’t shy away from opportunities to learn from people who are different from you. Third, build relationships with people in the space and make yourself valuable to people who are doing interesting things in the space.

While general awareness of the problem of diversity in the tech industry is a step forward, to make a lasting change, real actions need to be taken.  Do you have any ideas or suggestions on what companies or employees can do to step up and make a difference?

First, companies need to focus on what the real drivers of excellence are when recruiting and evaluating talent. For lawyers, those drivers are grit, curiosity, excellent communication skills, and high EQ. I look for and measure for that when I recruit and promote. Second, it's critically important to have a diverse slate of candidates for every role or promotion. Lastly, it's important that companies measure and compensate leaders based on their performance against diversity goals to truly make a difference. Incentives drive behavior always.

Our Black in Tech series shares the inspirational stories of Black professionals in the tech industry at all levels of responsibility and across all job functions.

It is one of the ways we are trying to support a more diverse, equitable, and inclusive workforce, as we hope these profiles will provide some guidance and advice for other Black professionals to pursue opportunities in the tech industry.

Each profile below features either a quote based on overcoming adversity or advice for black professionals. Make sure to check them out!