Prateek Prasad has successfully bridged the gap between sophisticated conversational AI and the high-trust environment of healthcare. Prateek was the driving force behind Call Intelligence, Weave’s most successful AI launch to date. By engineering a system that identifies missed revenue and coaching moments within practice phone calls, he saved the average medical practice up to 10 hours of manual work per week. Now, he is leading the vision for a Voice AI Receptionist, applying a rigorous discipline of continuous validation to ensure AI interactions meet the strict safety and tone requirements of patient care.

Prateek’s technical acumen is rooted in a decade of AI/ML experience, from architecting adaptive commerce apps at Oracle to scaling recommendation engines at Pluralsight. At Pluralsight, his work on personalized learning directly impacted 30% of enterprise bookings and increased user engagement by 200%. A true “PM for PMs,” Prateek has authored influential guides and internal courses on machine learning, teaching product managers how to navigate non-deterministic systems and precision-recall tradeoffs. His ability to define rigorous “evals” for Generative AI—measuring conversational quality and medical accuracy—makes him a premiere architect of reliable AI in the Boston ecosystem.