Harriet Brown is a high-stakes product leader who has spent over 15 years engineering the core technology that powers global travel. As the Chief Product Officer at Mobi.AI, Harriet spearheaded the development of Intent Driven Search (IDS), an AI-native platform that fundamentally shifts travel discovery from keyword matching to understanding human goals. Under her leadership, Mobi transitioned IDS from a research concept to a production-grade system live on the American Airlines website, where it helps millions of travelers discover destinations based on specific “intents”—like “family-friendly hiking in October”—rather than fixed destinations and dates.

Harriet’s technical pedigree is second to none; she was a key member of the team at ITA Software that built the QPX engine, which eventually became the backbone of Google Flights following a landmark acquisition. At Mobi, she applies this expertise to create AI-powered travel solutions that help airlines and hospitality brands power intent-based discovery, personalization, and guided, conversational agentic booking experiences. By bridging the gap between MIT-born research and enterprise-scale deployment, Harriet has cemented her role as a primary architect of the next generation of travel technology.