250 - 500 employees
Private Equity
eCommerce & Marketplaces
Enterprise Software / SaaS
FinTech & Payments
IoT
Security

Applause Company Overview

Applause empowers companies of all sizes to deliver great digital experiences (DX) – across web, mobile and IoT as well as brick-and-mortar – spanning every customer touchpoint.

Applause delivers unmatched in-the-wild testing, user feedback and research solutions by utilizing its DX platform to manage communities around the world. This provides brands with the real-world insights they need to achieve omni-channel success across demographics, locations, devices and operating systems that match their user base. Thousands of companies – including Google, FOX, Best Buy, BMW, PayPal and Runkeeper – rely on Applause to ensure great digital experiences for their customers.

Jobs at Applause

 
13 Jobs Listed
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Framingham
Applause is looking for a Senior Product Designer to support our next-generation customer platform and tester community. Applause connects our community of over 300,000 global testers with companies like Audi, Delta, Microsoft, and the NFL to ensure their digital experiences are world-class. As a Senior Product Designer, youll have direct involvement in creating the future of what our customers use every day by designing the tools, interfaces and overall user experience that makes up our core platform. We are a user-centric company and as a part of the Product organization...
Product Management
Framingham
Sales Enablement Director Location: Framingham, MA Reports to: Vice President, Global Sales Operations and Enablement Heres your opportunity to accelerate Sales effectiveness for one of the hottest, fastest growing tech companies in Boston, Applause. If you understand how sales people think, appreciate their motivations and are a professional with proven ability in building and executing training and enablement strategies for customer-facing teams, then this role is for you. The Sales Enablement Director will...
Sales & Business Development
Framingham
The Enterprise Account Executive is responsible for driving revenue growth by building and managing new/existing client relationships, long-term client relationships, and developing strategic business relationships. The role requires a strong focus on new business development, in addition to, up-selling and cross-selling to existing clients and securing contract renewals. This will be achieved through sound account planning, prospecting to identify high-quality clients, qualifying and developing assigned accounts, understanding the client business environment, educating clients on Applause's...
Sales & Business Development
Framingham
The Enterprise Account Executive is responsible for driving revenue growth by building and managing new/existing client relationships, long-term client relationships, and developing strategic business relationships. The role requires a strong focus on new business development, in addition to, up-selling and cross-selling to existing clients and securing contract renewals. This will be achieved through sound account planning, prospecting to identify high-quality clients, qualifying and developing assigned accounts, understanding the client business environment, educating clients on Applause's...
Sales & Business Development
Framingham
Are you passionate about new technology and digital applications as well as helping customers succeed? Do you want to be part of a fast-growing organization that already counts many leading brands as customers? We are looking for a pre-sales engineer/ solutions consultant who wants to leverage their expertise in digital quality to help customers bring higher quality digital innovations to market. As a Solutions Consultant / Sales Engineer, you will be responsible for providing presales technical/ functional support to prospective clients and customers while ensuring customer satisfaction,...
Sales & Business Development
Framingham
Technical Marketing Writer Are you driven by the written word? Do you have an engineering background, but now love to write about highly technical subjects, like DevOps, QA and testing? Are you eager to dive into topics like artificial intelligence, bots, automation, voice recognition and how remote, distributed testing is changing the technology landscape? Heres your opportunity to work in content marketing for one of the hottest, fastest-growing tech companies in the Boston area -- Applause. As the Technical Marketing Writer, you will write technical content for successful...
Marketing
Framingham
Business Development Representative As a Business Development Rep (BDR), you will act as the first contact for many Applause prospects with the objective of assisting our field sales team in selling products and services in high volume, sales cycle transactions. Successful Enterprise BDRs will possess a demonstrated ability to develop strong business relationships and sell products in a fast paced environment. Must be highly competitive with the ability to collaborate in a team environment, possess strong interpersonal and communicative skills. The BDR is responsible for...
Sales & Business Development
Framingham
Director Software Engineering, Consulting Services Are you excited of taking a leading part in building a new consulting practice? Do you have leading experience in consulting, advisory or professional services? Are you an agile software quality practices evangelist with a built in quality mindset? Applause is seeking a Consulting Services Director to help build a consulting practice and work with our strategic customers to address their product development quality challenges using Applause products and services while adopting quality engineering best practices. At...
Customer Success
Framingham
Global Content Marketing Manager Are you driven by the written word? Do you love engaging audiences with compelling, impactful content? Are you excited to learn how mobile apps, automation, voice recognition and more are tested to ensure digital quality? Heres your opportunity to drive content marketing for Applause one of the hottest, fastest growing tech companies in the Boston area. As the Global Content Marketing Manager, you will own Applauses content strategy, architecture and process creating compelling content for successful inbound and outbound demand generation...
Marketing
Framingham
Systems Administrator III Qualities you must possess: Self-motivated Enjoy solving problems Strong organizational skills, ability to track multiple issues Independent, curious, wishing to learn Strong communication skills (verbal and written) Responsibilities: Manage IT system infratructure including Windows and Linux servers Maintain IT systems documentation Assist with developing policies and procedures to ensure compliance and smooth operation of IT systems Must be able to work in a hybrid environment with Windows, macOS...
IT/Systems/Networking
Framingham
Marketing Operations Manager Job Description The Marketing Operations Manager is responsible for maintaining the integrity of the marketing automation database, lead flow process, emailing marketing and all related processes across our MarTech stack. This is a collaborative role working with Marketing, Sales and Executive teams to maintain a stable infrastructure in order to create repeatable, measurable programs that produce highly qualified leads and drive pipeline for the company. Our ideal candidate is a marketing automation pro with...
Marketing
Framingham
Sales Development Representative As a Sales Development Rep (SDR), you will act as the first contact for many Applause prospects with the objective of assisting our field sales team in selling products and services in high volume, sales cycle transactions. Successful Enterprise SDRs will possess a demonstrated ability to develop strong business relationships and sell products in a fast paced environment. Must be highly competitive with the ability to collaborate in a team environment, possess strong interpersonal and communicative skills. The SDR is responsible early stages...
Sales & Business Development
Framingham
Solution Delivery Manager In support of our Account Management efforts, we are looking for a unique individual to build trusted relationships with our customers, help those customers understand the value of our services, and show them how they can be successful leveraging Applause across their digital experience initiatives. This person will partner closely with our sales, marketing, community, and product teams, to manage successful customer engagements. This position in based at our HQ in Framingham, MA. The person in this role will own and lead specific customer engagements implementing...
Customer Success

Our Mission & Values

At Applause, we envision a world in which digital experiences are woven into every interaction people have with brands. Our solutions enable those experiences to delight users and deliver great commercial results.

Our values represent how we interact with our employees, our community, our partners, and our clients. Since the beginning, we’ve created a winning environment that encourages teamwork, innovation, and success in the market.

Applause Values

UROCK!

Applause is a place where people get ahead. In addition to great career growth, Applause offers its employees a place where hard work – and results – get recognized.

Nick Cole
Commercial Account Manager

I love the Applause Summer Outings. There isn’t a single time throughout the year that better brings the entire company together. The annual holiday party is also great. Awesome venue, food and band.

Mark Ragno
Lead Senior Business Development Representative

The best part about working at Applause is the entrepreneurial environment - not to mention the annual ping pong tournament!

Jessica Haywood
Corporate Controller

I love working at Applause because every day I know there will be something different to work on and learn from. It’s such a fast paced environment and there is never a dull moment.

Alex Viale
Product Manager

We impact almost every company I can name. We have a simply unbelievable customer list. Everybody works hard. We are growing and evolving together.

100 Pennsylvania Avenue,
Framingham, MA 01701
New York, NY

Blog

October 22, 2020
Applause APIs enable organizations to automate the process of loading builds, managing and monitoring test cycles ...
October 15, 2020
Expensify, Just Eat, Microsoft, Paysafe, PBS and SimpliSafe exemplify dedication to their customers ...
October 12, 2020
As the quantity of test data increases, machine learning could be the answer to sort through it all ...
October 8, 2020
When test automation goes too far, engineering teams can suffer and spend too much time maintaining old tests ...
October 7, 2020
Shifting to the left isn’t like flipping a switch. Here’s what to consider to get started ...