250 - 500 employees
Private Equity
B2B
eCommerce & Marketplaces
IoT
Mobile
SaaS
Security
Technology Tools

Applause Company Overview

Applause empowers companies of all sizes to deliver great digital experiences (DX) – across web, mobile and IoT as well as brick-and-mortar – spanning every customer touchpoint.

Applause delivers unmatched in-the-wild testing, user feedback and research solutions by utilizing its DX platform to manage communities around the world. This provides brands with the real-world insights they need to achieve omni-channel success across demographics, locations, devices and operating systems that match their user base. Thousands of companies – including Google, FOX, Best Buy, BMW, PayPal and Runkeeper – rely on Applause to ensure great digital experiences for their customers.

Jobs at Applause

 
19 Jobs Listed
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Framingham
Are you excited about the possibilities of building a global business? Want to work for one of the fastest-growing, hottest companies in America?  If so, Applause may be the place for you!  We are looking for someone who will be responsible for identifying, qualifying, and closing sales opportunities. The successful candidate in this role is a self-starter, has excellent telephone / communication skills, well organized, able to multi-task, and is experienced in contacting and conversing with senior business executives.  This position is ideal for a talented salesperson who is comfortable...
Sales & Business Development
Framingham
The Product Manager is responsible for being the business development leader who would define the product business model and go to market strategy. We are looking for a smart, ambitious, analytical and passionate individual who lives and breathes 'product' with an unquenchable drive to innovate, create and bring to market world-class software solutions with a beautiful user experience! About Us: We need to add a team player to our team that will help drive solutions for enterprise customers in the B2C space. We work hard together, support each other,...
Product Management
Framingham
Qualities you must possess: Self-motivated Enjoy solving problems Strong organizational skills, ability to track multiple issues Independent, curious, wishing to learn Strong communication skills (verbal and written) Responsibilities: Desktop installation and support for Windows 7, 8, 10 and macOS corporate users Help maintain IT systems setup and configuration documentation Help research, test, and develop solutions for corporate IT Help manage corporate Active Directory servers Help manage and maintain Linux based servers...
IT/Systems/Networking
Framingham
Role & Responsibilities Work with designers to produce HTML and CSS from mockups, hi-fidelity designs and/or style guide.  Work with other engineers to transform rough implementations to fully-realized UX Own the overall CSS code and style implementation for various frontend web applications Qualifications Passion for delivering a top-notch user experience  Expertise with CSS and HTML Experience with CSS preprocessors such as LESS or SASS Experience with CSS frameworks such as Bootstrap Experience with Javascript Good...
UX & Design
Framingham
Applause is looking for a Software Engineer to join our Platform Delivery team. Platform Delivery is the curator of the core infrastructure of the Applause platform, from cloud resources to enabling service teams and their production services, and the evangelists for our DevOps culture and practices. Platform Delivery provides the framework which holds the cloud-based, microservices infrastructure together while achieving maximum development velocity with just enough barriers and safety measures to prevent accidents. Duties: Use infrastructure management tools to...
Software Engineering/QA
Framingham
We are looking for engineers who: Are customer-focused, driven and passionate in creating premier experiences through well designed, tested and maintainable code-bases. Are always looking to learn and improve – independent self-learners who love to share what they find. Are team-focused, pragmatic engineers who enjoy working on small, agile teams. 2+ years' experience building commercial software. As members of feature-focused teams, we are looking for people with a variety of technology skills. We’re looking for people with one or more of the following: Modern backend...
Software Engineering/QA
Framingham
Role & Responsibilities Design, build, and maintain efficient, reusable, and reliable Ruby code Integration of data storage solutions  Help maintain code quality, organization and automatization Qualifications Experience with Ruby on Rails, and related libraries Javascript and frontend technologies (AngularJS, Webpack) CSS / Sass Good understanding of HTTP concepts, backend/frontend separation and working with restful APIs Git/Github and collaborative workflow based on branches and PRs Solid understanding of object-oriented...
Software Engineering/QA
Framingham
As a Business Development Rep (BDR), you will act as the first contact for many Applause prospects with the objective of assisting our field sales team in selling products and services in high volume, sales cycle transactions. Successful Enterprise BDRs will possess a demonstrated ability to develop strong business relationships and sell products in a fast paced environment. Must be highly competitive with the ability to collaborate in a team environment, possess strong interpersonal and communicative skills. The BDR is responsible for partnering with the Sales organization in driving...
Sales & Business Development
Framingham
Job Description The Sales Operations Analyst will work with Sales Leadership and be a key member of the Sales Operations Team. As the Sales Operations Analyst, your responsibilities would include Salesforce.com and sales tool administration, reporting & analytics and field support. The ideal candidate must have Salesforce.com administration experience, excellent communication & analytical skills and the ability to work in a dynamic, fast-paced and fun environment.   What you’ll do: Support administration of Salesforce.com and other key sales tool...
Sales & Business Development
Framingham
Job Description Applause is looking a Strategic business development exec with a track record of opening new doors and closing deals. This position will work our strategic partners in helping them close Applause business. This person needs to be a creative problem solver and uber-driven in order to help take our partnership efforts to the next level. The role will have a direct and substantial impact on Applause’s partner footprint, top-line results and go-to-market strategy. This business development leader will develop, manage and close highly strategic partnerships with large...
Sales & Business Development
Framingham
Director of Sales (Retention & Growth) Applause is seeking a Director of Sales to oversee our Retention and Growth function. The Director will have a role in hiring and major responsibilities in training, onboarding, coaching and driving the success of a team of 5 Account Managers who are managing a customer install-base of over 250 accounts. This person should be able to roll up their sleeves, set the pace for their team and help them grow. This is the highest performing sales team at Applause! Responsibilities Own and hit / exceed annual...
Sales & Business Development
Framingham
Director of Sales Applause is seeking a Director of Sales. The Director will have a role in hiring and major responsibilities in training, onboarding, coaching and driving the success of our Commerical sales team of 4 -5 Account Managers who are closing business. This person should be able to roll up their sleeves, set the pace for their team and teach them how to win.  Responsibilities:  Substantially exceed 100% of monthly, quarterly and annual new business quota. Motivate, train, coach and develop a team of 5+ with the potential to...
Sales & Business Development
Framingham
You love shaping products, seeing them solve customer pain points, and then telling the story to others.  You constantly listen to the market and customers to guide go-to-market strategy and produce compelling sales collateral.  You are just as comfortable speaking with customers and sales reps as you are with developers. As a Product Marketing Manager at Applause, you’ll help drive product positioning and messaging for one of the fastest growing tech companies in the Boston area. This role works closely with product, marketing, sales, and delivery teams. WHO WE ARE...
Marketing
Framingham
Applause – the world leader in Crowdsourced application testing is looking to add a dynamic Digital Marketing expert to our growing marketing team. This person will play an integral role in executing our B2B marketing strategies for Applause. The individual will be tasked with helping to positively grow the brand’s online presence as well as lead marketing initiatives that leverage data and hyper-targeting technologies to acquire and nurture qualified leads, drive to sales readiness, and build pipeline growth. We are looking for someone who enjoys SEO, CRO, LPO and have a deep interest...
Marketing
Framingham
Qualities you must possess: Self-motivated Enjoy solving problems Strong organizational skills, ability to track multiple issues Independent, curious, wishing to learn Strong communication skills (verbal and written)   Responsibilities: Desktop installation and support for macOS corporate systems Develop policies and procedures to ensure the compliance and smooth operation of macOS systems Must be able to support systems in a hybrid environment with Windows and Linux Help maintain IT systems setup and configuration...
IT/Systems/Networking
Framingham
Job Description Applause enables companies to deliver high-quality digital experiences on their apps, websites, IoT devices and more.  We do this by leveraging our community of over 300,000+ digital experience experts across the globe through our SaaS platform to test in real life environments, on real life devices. As Director of Solution Delivery reporting to the SVP of Global Delivery, you will lead and grow a high-performing Services team supporting Applause’s Enterprise customers in North America. Our Solution Delivery managers engage our customers the moment a contract is signed...
Client Services
Framingham
Role & Responsibilities Define processes and procedures related to system testing, performance and load testing of all Applause SaaS and mobile offerings Leverage Applause’s industry-leading testing community to test all offerings Carry out procedures to ensure that all information systems products and services meet minimum organization standards and end-user requirements and SLAs Generate and report on quantitative measurements and techniques for measuring software quality on all major platforms and mobile apps Review and evaluate software quality...
Software Engineering/QA
Framingham
Here’s your opportunity to drive top line sales growth for one of the hottest, fastest growing tech companies. Who We Are  Applause empowers global brands to deliver flawless digital experiences to their customers on any device, in every location.   We put our customer’s innovation directly into the hands of the world’s largest, global community of 300,000+ professional and everyday testers, using software on every device, operating system, in any location imaginable. Our unique approach goes beyond the limitations of automation and offshoring to give you authentic, input and insight...
Sales & Business Development
Framingham
The Sr. Product Manager role is your opportunity to enhance, maintain and manage a service delivery platform which delights the end-user. This individual will work collaboratively with the team to generate product requirements, determine specifications, production timetables, and plans for product introduction and roll-out.  Evaluates and resolves technical feasibility, design optimization, and production issues. Supports existing client base and industry developments and identifies potential new product opportunities. Who We Are  Applause is one of the hottest tech...
Product Management
100 Pennsylvania Avenue,
Framingham, MA 01701

Our Mission & Values

At Applause, we envision a world in which digital experiences are woven into every interaction people have with brands. Our solutions enable those experiences to delight users and deliver great commercial results.

Our values represent how we interact with our employees, our community, our partners, and our clients. Since the beginning, we’ve created a winning environment that encourages teamwork, innovation, and success in the market.

Applause Values

UROCK!

Applause is a place where people get ahead. In addition to great career growth, Applause offers its employees a place where hard work – and results – get recognized.

Nick Cole
Commercial Account Manager

I love the Applause Summer Outings. There isn’t a single time throughout the year that better brings the entire company together. The annual holiday party is also great. Awesome venue, food and band.

Mark Ragno
Lead Senior Business Development Representative

The best part about working at Applause is the entrepreneurial environment - not to mention the annual ping pong tournament!

Jessica Haywood
Corporate Controller

I love working at Applause because every day I know there will be something different to work on and learn from. It’s such a fast paced environment and there is never a dull moment.

Alex Viale
Product Manager

We impact almost every company I can name. We have a simply unbelievable customer list. Everybody works hard. We are growing and evolving together.

Read About Us

Talent on the Move
October 12, 2018
Talent on the Move
August 17, 2018
Talent on the Move
May 18, 2018
Talent on the Move
April 20, 2018
Talent on the Move
March 9, 2018
Talent on the Move
January 26, 2018

Blog

October 10, 2018
The media companies are among two of the finalists for the EU Software Testing Awards recognized in partnership with Applause....
October 8, 2018
Microsoft, Michael Kors, Discover Financial, Shake Shack, News Corp, and Dignity Health recognized for digital quality excellence....
October 2, 2018
Day two of DigitalXChange featured a keynote from Affectiva's Rana el Kaliouby, along with presentations from Realtor.com, Applause, and a panel of voice experts....
October 2, 2018
DigitalXChange had a little something for everyone. With four keynotes, ten breakout sessions, and a great cocktail reception to cap things off, day one was a huge success....
September 27, 2018
Find out the top things you need to know before heading to Boston for DigitalXChange '18....