Liberty Mutual
Director I, Data Science- AI Products
Job Description
Description
We are transforming commercial underwriting & claims processing with AI-assisted workflows that enable disciplined responsiveness for decision making at scale — driving consistency, efficiency, and profitability across the business in GRS. The Global AI Products & Transformation Team sits within the Data Science Solutions department in Global Risk Solutions (GRS) and is responsible for building and scaling those AI-enabled automation products across all segments of the commercial business. Our AI-enabled products provide underwriting intelligence for decision making, and are being currently integrated into the system of engagement. We plan to scale these capabilities and more to rest of the business in near future. To support this effort, we are seeking an exceptional, hands-on data science manager to join our team. In this role, you will lead a small team of data scientists while remaining hands-on technically.
Responsibilities
- Design, build, and evaluate GenAI solutions and agentic workflow automation systems
- Build evaluation metrics and tools to assess GenAI systems’ performance, reliability, and safety
- Identify core reusable capabilities within a particular use case and work with other teams to scale those capabilities across other franchises in the business
- Collaborate with data scientists, AI & data engineers, and business partners to develop AI-enhanced decision-aid tools and drive strategic decision-making
- Communicate complex technical findings clearly to non-technical stakeholders
- Serve as a technical consultant on complex, high-impact projects
- Recruit, manage and develop a team of data scientists and analysts
Qualifications & Skills
- Strong foundational knowledge of data science and AI, combined with statistical knowledge for model diagnosis
- Proven expertise in building agentic AI systems using LangChain/LangGraph for underwriting automation
- Strong MLOps expertise across the complete data science lifecycle using MLFlow3/Databricks
- Familiarity with GenAI evaluation methodologies and experience assessing AI workflows
- Demonstrated ability to exchange ideas and convey complex information clearly and concisely
- Ability to guide and mentor junior data scientists and analysts on the team
- Proven ability to build and sustain relationships both within and beyond the department
- Ability to translate analytical results into recommendations that influence team, department, and senior leadership decisions
- Broad knowledge of the business and market context, in particular, commercial underwriting & claims workflows, and ability to prioritize work based on the value it generates.
- Competencies typically acquired through a Ph.D. in Statistics, Mathematics, Economics, or another scientific field, plus a minimum of 3 years of relevant experience, a Master’s degree (scientific field of study) and a minimum of 6 years of relevant experience; or may be acquired through a Bachelor’s degree (scientific field of study) and a minimum of 8 years of relevant experience.
Qualifications
- Responsible for the management, technical oversight and development for a team of data science and advanced analytics staff.
- Collaborates with business partners to develop tools and services such as modeling, dashboard development, and decision aids to drive strategic decision making.
- Presents findings, shares insights, and makes recommendations that impact profitability, growth and/or customer satisfaction.
- Provides tactical input on highly technically complex projects that drive change across function, SBU or Corporate Department.
- Supervises and performs highly complex well-defined work, containing technical and creative predictive analytics projects.
- Regularly engages with the data science community and leads cross functional working groups.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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