Office Manager

Job Description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Office Manager is responsible for maintaining Veeva’s Boston office to a very high standard of excellence. This role includes managing all day-to-day office processes, coordinating office events and maintaining the overall facility. This person must be detail-oriented, with strong customer service values, time management skills and the ability to work in a fast-paced environment.

This role will work with the Front Office Coordinator in Boston and report to the Sr. Director of Workplace and Facilities. This role is office-based in our Boston location.

What You’ll Do

• In this role, you will elevate the daily office experience through meticulous attention to detail and proactive service. Your primary focus will be managing the physical workspace and office culture, ensuring a seamless flow of operations in a professional corporate setting
• Hospitality & Employee Experience
• Work with the Front Office Coordinator to serve as a primary point of contact for the Boston office, delivering a high-touch, concierge-level experience and fostering a welcoming, well-run workplace environment
• Partner on new hire onboarding (desk setup, office tours, supplies, and access)
• Manage office requests and resolve issues quickly and effectively
• Office Operations
• Partner with property management, facilities, and IT to resolve issues, maintain seamless operations, and uphold a high standard of workplace quality that enables employees to do their best work
• Oversee day-to-day office operations, including vendors, stocking supplies, and space management
• Manage small projects and office-related budgets
• Food & Beverage
• Coordinate office meals and snacks, ensuring quality, variety, and smooth execution
• Manage vendor relationships, ordering, and budgets
• Events & Engagement
• Plan and execute internal events and meetings with a high level of professionalism
• Manage logistics including space, AV, catering, and materials
• Partner with teams to envision and plan engaging in-office experiences
• Safety & Compliance
• Maintain a safe, secure, and compliant workplace environment
• Manage office access and badging processes
• Support health, safety, and environmental initiatives (including ISO standards)

Requirements

• 2+ years of Office or Facilities Management experience
• A background in high-end hospitality, premium property management, events or professional workplace services
• Exceptional communication skills and a polished, professional demeanor
• Strong organizational skills with the ability to manage multiple vendors and projects simultaneously
• A “no task is too small” attitude coupled with the ability to think strategically about the workplace
• Ability to work in the Boston office five days a week

Nice to Have

• Experience working at a technology company or hospitality role
• Experience with small office construction projects
• Understanding of Google applications
• Health and Safety and Environmental experience

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $70,000 – $85,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].