Director, Client Solutions

Job Description

As the amount of biomedical data types and scale continues to grow, old ways of working with data hold back the pace of progress — fragmented data, overwhelming omics, complex manual work, analysis backlogs, friction in secure collaboration, and barriers to distributing workflows. We had a conviction about how to move us closer to a future of precision medicine by making it ten times faster and one-tenth the cost to generate knowledge, develop better treatments, and improve patient outcomes.

And so Manifold began its journey. We are a health research infrastructure company that enables researchers to focus on the high-impact research that matters most, by taking care of all the other stuff that gets in the way.

About the Role

Manifold is looking for a Director, Client Solutions to help drive sales of Manifold’s AI-powered clinical research platform. You will partner with other members of our Sales and GTM teams to showcase the power of Manifold’s platform to potential customers and qualify those prospective opportunities. You will act as a trusted advisor while conducting product demos, managing technical validation activities, and ultimately helping to craft the business case for the prospect during the sales cycle. You will also act as liaison between sales, the customer, and Manifold’s technical teams.

What You’ll Do

• Solve problems for potential customers by understanding the prospect’s situation, the challenges that they are experiencing, and demonstrating the value of Manifold
• Build trusted, consultative relationships with a variety of stakeholders by understanding their existing processes and crafting solutions using our product suite
• Deliver captivating product demos highlighting value propositions to get prospects excited about how Manifold will help them reach their goals
• Collaborate with Sales and Marketing team members to help further sales strategy, develop account strategies, and account plans
• Provide your prospects with insights and learnings to help improve their clinical research capabilities
• Drive adoption during proof of values by training individual managers and users on the Manifold product suite
• Translate prospect use cases into technical solutions that demonstrate a clear path to ROI
• Provide feedback to product management about the successes and failures in the field
• Assist in post-sales, implementation activities as needed

What You Have

• 7+ years of experience in a customer facing role, and 2+ years of experience in a technical pre-sales sales role selling to large enterprises
• A strong desire to leverage your consultative selling skills and develop in-depth knowledge of our technology and market in a rapidly changing environment for AI
• An ability to interact with a wide range of stakeholders, from C-level executives to end users, through a consultative selling approach
• Organized and methodical in your approach; Able to efficiently manage time and prioritize deadlines
• Excellent written communication, verbal communication, and presentation skills
• Highly self-motivated, able to learn quickly, and able to work with little direct supervision