AI Engagement Manager

Job Description

About EliseAI

EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundation of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society’s overall wellbeing. Conversely, any solution or technology that solves problems in these areas will have an impact that ripples far beyond them. 

That’s the only kind of impact we are interested in having at EliseAI. If you get excited by the thought of working really hard on these kinds of problems, then EliseAI is the right place for you.

About The Role

EliseAI is looking for an AI Engagement Manager to lead strategic relationships with high-value and complex customers. In this role, you’ll help clients harness AI to drive business transformation — streamlining operations and ultimately increasing portfolio performance.

You’ll guide customers through product launches, drive adoption of new AI capabilities, and serve as a long-term strategic partner. This is a high-impact, cross-functional role where you’ll shape how we deliver AI at scale and define best practices for AI-powered success in property management. We are hiring for this role in NYC, SF, Boston and Chicago. 

Key Responsibilities

• Lead AI Product Onboarding & Activation: Guide clients through implementation, aligning on business goals and ensuring quick time-to-value.

• Drive Business Transformation with AI: Help customers reimagine workflows and decision-making by embedding AI into their daily operations.

• Manage Strategic Relationships: Own a portfolio of high-value and complex accounts, identifying opportunities to deepen adoption and deliver measurable ROI.

• Create Scalable Engagement Playbooks: Design repeatable strategies to support product rollout and long-term success across customer types.

• Run Strategic Business Reviews: Lead data-driven conversations that tie AI performance to client KPIs and long-term objectives.

• Act as a Trusted AI Advisor: Support clients through change management, helping teams embrace AI and integrate it into core processes.

• Translate Insights Across Teams: Provide structured feedback to Product, Engineering, and Operations to continuously improve the platform.

Requirements

•  4+ years of experience in consulting or client strategy within a tech or startup environment
• Strong executive presence and the ability to advise clients on business transformation initiatives
• Analytical mindset with a knack for turning insights into strategic recommendations
• Excited by emerging technology and passionate about the real-world impact of AI
• Comfortable with ambiguity and eager to build playbooks and processes from scratch
• Currently manage a book of business of at least $2.5M ARR
• Must thrive in working in a fast-paced environment
• Ability to prioritize effectively and get things done 
• Willingness to work in person at our office 4-5 days a week

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

• Equity in the company in the form of stock options 
• Medical, Dental and Vision premiums covered at 100%  
• Fully paid parental leave
• Commuter benefits 
• 401k benefits
• Monthly fitness stipend
• Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch
• Fun company social events through our Elise and the City program
• Unlimited vacation and paid holidays

Job Compensation Range:

The salary range for this role is $90,000 – $120,000 (OTE $112,500 – $142,500). EliseAI offers a competitive total rewards package which includes base salary, equity, a comprehensive benefits & perks package, and commission for the TCSM role. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please note that employment with EliseAI is on an “at-will” basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected] 

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