101-250 employees
Series B
B2B
Healthcare & Pharma
SaaS

Virgin Pulse Company Overview

Virgin Pulse, part of Sir Richard Branson’s Virgin Group, designs technology that cultivates good lifestyle habits for your employees. Configured to complement your culture, our technology, and the overall wellbeing experience we deliver, drives superior outcomes for your people and your business.

Virgin – one of the world’s most recognized and respected brands – is known for creating unrivaled consumer experiences. Conceived in 1970 by Branson, the brand believes in insatiable curiosity, smart disruption, heartfelt service, and delightful experiences.

We take those values to heart at Virgin Pulse. We drive more meaningful habits, for more employees, than anyone else. And we’re proud to say we’re changing lives.

Jobs at Virgin Pulse

 
29 Jobs Listed
Framingham |

 

Virgin Pulse is looking for an Accounts Receivable Accountant to join our accounting team. This is a full time position not limited to invoicing clients, receiving and applying payments and handling all internal and external accounts receivable inquiries. The ideal candidate should be a motivated, self-starter who is excited to work for a dynamic company.

 

Responsibilities Include:

  • Cash application- review and process payments received against outstanding invoices on customers account based on remittance information from customer.
  • Prepare monthly invoices and transmit invoices to customers.
  • Manage invoicing mailbox and respond to all customer and internal inquiries related to accounts receivable.
  • Update billing contact information in general ledger system.
  • Collections - Contact customers to follow up on past due invoices and track progress of payments.
  • Work to reduce DSO.
  • Review that contract data is consistent with invoices.
  • Generate adjustment or credit memos as needed.
  • Assist with month end close.
  • Ad hoc projects. Perform other job duties as required.
  • Work under supervision of other accountants.

 

Qualifications:

  • Proficiency in Windows and Microsoft Excel.
  • Ability to work with large sets of data in excel.
  • Excellent written communication skills.
  • Ability to meet critical deadlines in a timely manner.
  • Attention to detail and ability to multi-task.
  • Enthusiastic team player.
  • Bachelor’s degree in business, finance or accounting.

 

 

 

Framingham |

SCOPE OF ROLE:

The Solution Consultant possesses advanced knowledge of Virgin Pulse products, partner software solutions and system configuration. They participate in sales cycles as a member of the sales team in support of the sales account strategy. A Presales Consultant interacts with clients and prospective clients through discovery conversations, product solution demonstrations, executive presentations and follow-up discussions. He/she is responsible for actively driving the product evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product. The Solutions Consultant must be able to articulate technology and product positioning through their configuration and consulting efforts to guide prospective clients through the delivery of all solution demonstrations and meetings.

 

AREAS OF RESPONSIBILITIES:

  • Design and deliver product presentations based on the necessities and competitive sales condition.
  • Define the best company product design to address requirements of prospect business.
  • Responsible for representing the product to clients and prospects at field events such as conferences, seminars, etc.
  • Expected to maintain and demonstrate depth knowledge of product capabilities, value/benefit points, and client stories to be leveraged in field consulting and demonstration delivery
  • Able to conceptualize and communicate how Virgin Pulse products and services affect opportunities and sales exposure within the organization
  • Review customer operations and make recommendations for improving business process opportunities with Virgin Pulse solutions.
  • Perform client and prospect needs assessments and facilitate consulting sessions or program design workshops.
  • Understand product capability gaps or functionality to define ways to handle them using partners, product enhancements, etc.
  • Responsible for development, configuration, and maintenance of product demonstration environments
  • Able to respond and assist functional and technical elements of RFIs/RFPs
  • Able to convey customer requirements to Implementation team, Account management and Product Management teams
  • Able to travel throughout sales territory.
  • Requesting and coordinating resources required to support sales department.
  • Provide responses for product and technical requests.
  • Other sales operations and support activities as required

 

 

SKILLS & EXPERIENCE:

  • Bachelor Degree qualified or equivalent, marketing, client services or sales qualification
  • Minimum 2 years’ experience in an equivalent role
  • Good track record of delivering results and working towards targets
  • Able to make effective presentations or demonstrations in time constrained situations.
  • Able to prioritize the work in multi-tasking environment.
  • Able to meet tight deadlines, follow up on commitments, and take action wherever appropriate.
  • Strong selling and sales aptitude.
  • Effective verbal, written and presentation skills.
  • Good knowledge of Microsoft office, Salesforce.com.
  • Corporate health and wellbeing or HCM industry experience/knowledge or desirable.

 

PERSONAL ATTRIBUTES:

  • Highly organized
  • Ability to work collaboratively and build strong cross functional relationships
  • Resilient and positive
  • Takes a strategic approach to work
  • Self-motivated and proactive
  • Open and inquisitive mind
  • Thrives in fast paced, deadline-driven working environment
  • Passion for Virgin Pulse purpose and mission
Framingham |

The Regional Sales Director (1-5K segment) is responsible for generating new direct sales of Virgin Pulse’s SaaS based software solutions by following up on inbound marketing leads, developing outbound leads, qualifying leads, and pursuing a full cycle sale.  To be successful in this role, the Regional Sales Director will nurture relationships, build value, handle objections, create urgency, and collaborate strategically with sales leadership to close new business opportunities. Looking for internal applicants only.

 

Job Duties

  • Achieve and exceed Annual Recurring Revenue objectives in your assigned territory. 
  • Forecast monthly, quarterly, and annual revenue targets to sales leadership on a timely basis. 
  • Develop strategic territory plans to maximize revenue out of assigned territory. 
  • Creative lead generation initiatives through the use of direct mail, email marketing, external networking events, trade-shows, luncheon seminars, and cold calling,
  • Leverage SalesForce.com to build business, manage opportunities, and maintain accurate forecasting and reporting
  • Demonstrate Virgin Pulse products to prospects via in-person or GoToMeeting. 
  • Generate sales proposals for distribution to prospects
  • Coordinate with Virgin Pulse Client Services and Implementation on pre/post-sales implementation
  • Learn and maintain in-depth knowledge of Virgin Pulse product portfolio

 

Required Education, Training, Knowledge and Experience

  • Bachelor's degree or equivalent experience
  • 7+ years’ experience in SasS industry, preferably in the Human Capital Management or Health, Wellness, Productivity and Engagement category. 
  • Documented history of consistent quota over-achievement.
  • Experience selling enterprise products/services with a focus on value-based selling methodologies.
  • Strong familiarity with sales tools such as SalesForce.com, LinkedIn Sales Navigator, GoToMeeting and other web-based technologies.
  • Excellent written and strong communication skills to understand and identify customer needs and map business value. 
  • Proficient in managing complex selling engagements.    
  • Willingness to accept and contribute new ideas, and adapt to a rapidly changing, high-growth, environment
  • Passion for collaboration and team building across the sales organization and cross-functionally within Virgin Pulse.
  • Capacity to get things done quickly.
  • Travel requirement:  approximately 15-25%

 

 

Framingham |

The Regional Sales Director (1-5K segment) is responsible for generating new direct sales of Virgin Pulse’s SaaS based software solutions by following up on inbound marketing leads, developing outbound leads, qualifying leads, and pursuing a full cycle sale.  To be successful in this role, the Regional Sales Director will nurture relationships, build value, handle objections, create urgency, and collaborate strategically with sales leadership to close new business opportunities. Looking for internal applicants only.

 

Job Duties

  • Achieve and exceed Annual Recurring Revenue objectives in your assigned territory. 
  • Forecast monthly, quarterly, and annual revenue targets to sales leadership on a timely basis. 
  • Develop strategic territory plans to maximize revenue out of assigned territory. 
  • Creative lead generation initiatives through the use of direct mail, email marketing, external networking events, trade-shows, luncheon seminars, and cold calling,
  • Leverage SalesForce.com to build business, manage opportunities, and maintain accurate forecasting and reporting
  • Demonstrate Virgin Pulse products to prospects via in-person or GoToMeeting. 
  • Generate sales proposals for distribution to prospects
  • Coordinate with Virgin Pulse Client Services and Implementation on pre/post-sales implementation
  • Learn and maintain in-depth knowledge of Virgin Pulse product portfolio

 

Required Education, Training, Knowledge and Experience

  • Bachelor's degree or equivalent experience
  • 7+ years’ experience in SasS industry, preferably in the Human Capital Management or Health, Wellness, Productivity and Engagement category. 
  • Documented history of consistent quota over-achievement.
  • Experience selling enterprise products/services with a focus on value-based selling methodologies.
  • Strong familiarity with sales tools such as SalesForce.com, LinkedIn Sales Navigator, GoToMeeting and other web-based technologies.
  • Excellent written and strong communication skills to understand and identify customer needs and map business value. 
  • Proficient in managing complex selling engagements.    
  • Willingness to accept and contribute new ideas, and adapt to a rapidly changing, high-growth, environment
  • Passion for collaboration and team building across the sales organization and cross-functionally within Virgin Pulse.
  • Capacity to get things done quickly.
  • Travel requirement:  approximately 15-25%

 

 

Framingham |

The Partner Enablement Consultant is responsible for end-to-end program planning, execution and measurement of Partner Readiness and Enablement efforts directed at field and channel personnel for key Virgin Pulse partners including Channel partners, VARs, and product partners for whom Virgin Pulse is a reseller.

The goal of this role is to establish a core familiarity with the Virgin Pulse solution set among Partners to ensure they can deliver effective presentations, demonstrations, and transition to implementation. This will involve working with product and marketing SMEs to develop and manage a repository of reusable content, toolsets and certification parameters for Partners. Partner enablement also define and manage partner rules of engagement in support of Channel and Business Development Managers. This role also oversee the schedule of training sessions (live or virtual), management of the partner portals, maintenance of content and collateral, and measurement of business value of enablement efforts.

Additionally, this role needs to support ongoing relationship management with Virgin Pulse channel managers and stakeholders at the partners to ensure optimal enablement and partner self-sufficiency.

 

AREAS OF RESPONSIBILITIES:

  • Develop and maintain the overall partner enablement program including: solution education, product demonstration, certification standards and rules of engagement
  • Work with SMEs including product teams, solution consultants, channel managers, implementation consultants, etc. to develop / adapt new content, manage overall content, publication/distribution process and training calendar for Partner and channel organizations
  • Develop and maintain program related materials
  • Manage the implementation and ongoing support of any content portals, networking strategies, or SF data integration associated with the program or specific to a partner
  • Identify and prioritize required updates to existing materials, programs or content based on product updates, messaging enhancements, best practices, as well as partner feedback
  • Identify and leverage specialized resources required to accomplish program goals: solutions experts, service offerings experts, technology resources, etc.
  • Develop yourself as a SME on Virgin Pulse solutions, messaging, positioning, sales cycle processes, and implementation practices
  • Deliver select modules of the overall program
  • Capture and systematically document best practices that emerge relating to materials development, content distribution, sessions and events, partner relationship management, program strategy and measurement
  • Implement processes to capture and track feedback from Partners
  • Exercise professionalism and confidentiality when dealing with sensitive corporate and partner information
  • Maintain the overall program schedule
  • Travel, as needed, to support program planning and execution of the program
  • Other sales operations and support activities as required

 

 

SKILLS & EXPERIENCE:

  • Bachelor Degree qualified or equivalent, marketing, client services or sales qualification.
  • 2+ years of experience in an enablement, trainer, or program management role or pre-sales consultant role, or channel management role in the software industry.
  • Experience in the Human Capital Management (HCM) industry is preferred.
  • Good track record of delivering results and working towards targets.
  • Able to make effective presentations or demonstrations in time constrained situations.
  • Team player, able to juggle multiple work streams with matrixed resources and goals. Able to meet tight deadlines, follow up on commitments, and take action wherever appropriate.
  • Flexible and adaptable to changing requirements and able to prioritize the work.
  • Exceptional communications skills – written and verbal. Able to present to all levels and audiences. Able to drive participation and contribution through persuasion.
  • Proven program and project management skills.
  • Exercises strong problem-solving skills to overcome obstacles.
  • Takes initiative to drive effective and efficient work and is committed to continuous improvement. Comfortable presenting to, engaging and obtaining support from senior management.
  • Ensures focus on measureable outcomes and value to the business.
  • Meticulous attention to detail.
  • Effective verbal, written and presentation skills.
  • Proficiency using the MS Office Suite (including Word, PowerPoint, Excel), PowerPoint in particular
  • Up to 30% travel will be required.

 

PERSONAL ATTRIBUTES:

  • Highly organized
  • Ability to work collaboratively and build strong cross functional relationships
  • Resilient and positive
  • Takes a strategic approach to work
  • Self-motivated and proactive
  • Open and inquisitive mind
  • Thrives in fast paced, deadline-driven working environment
  • Passion for Virgin Pulse purpose and mission
Framingham |

The Partner Enablement Consultant is responsible for end-to-end program planning, execution and measurement of Partner Readiness and Enablement efforts directed at field and channel personnel for key Virgin Pulse partners including Channel partners, VARs, and product partners for whom Virgin Pulse is a reseller.

The goal of this role is to establish a core familiarity with the Virgin Pulse solution set among Partners to ensure they can deliver effective presentations, demonstrations, and transition to implementation. This will involve working with product and marketing SMEs to develop and manage a repository of reusable content, toolsets and certification parameters for Partners. Partner enablement also define and manage partner rules of engagement in support of Channel and Business Development Managers. This role also oversee the schedule of training sessions (live or virtual), management of the partner portals, maintenance of content and collateral, and measurement of business value of enablement efforts.

Additionally, this role needs to support ongoing relationship management with Virgin Pulse channel managers and stakeholders at the partners to ensure optimal enablement and partner self-sufficiency.

 

AREAS OF RESPONSIBILITIES:

  • Develop and maintain the overall partner enablement program including: solution education, product demonstration, certification standards and rules of engagement
  • Work with SMEs including product teams, solution consultants, channel managers, implementation consultants, etc. to develop / adapt new content, manage overall content, publication/distribution process and training calendar for Partner and channel organizations
  • Develop and maintain program related materials
  • Manage the implementation and ongoing support of any content portals, networking strategies, or SF data integration associated with the program or specific to a partner
  • Identify and prioritize required updates to existing materials, programs or content based on product updates, messaging enhancements, best practices, as well as partner feedback
  • Identify and leverage specialized resources required to accomplish program goals: solutions experts, service offerings experts, technology resources, etc.
  • Develop yourself as a SME on Virgin Pulse solutions, messaging, positioning, sales cycle processes, and implementation practices
  • Deliver select modules of the overall program
  • Capture and systematically document best practices that emerge relating to materials development, content distribution, sessions and events, partner relationship management, program strategy and measurement
  • Implement processes to capture and track feedback from Partners
  • Exercise professionalism and confidentiality when dealing with sensitive corporate and partner information
  • Maintain the overall program schedule
  • Travel, as needed, to support program planning and execution of the program
  • Other sales operations and support activities as required

 

 

SKILLS & EXPERIENCE:

  • Bachelor Degree qualified or equivalent, marketing, client services or sales qualification.
  • 2+ years of experience in an enablement, trainer, or program management role or pre-sales consultant role, or channel management role in the software industry.
  • Experience in the Human Capital Management (HCM) industry is preferred.
  • Good track record of delivering results and working towards targets.
  • Able to make effective presentations or demonstrations in time constrained situations.
  • Team player, able to juggle multiple work streams with matrixed resources and goals. Able to meet tight deadlines, follow up on commitments, and take action wherever appropriate.
  • Flexible and adaptable to changing requirements and able to prioritize the work.
  • Exceptional communications skills – written and verbal. Able to present to all levels and audiences. Able to drive participation and contribution through persuasion.
  • Proven program and project management skills.
  • Exercises strong problem-solving skills to overcome obstacles.
  • Takes initiative to drive effective and efficient work and is committed to continuous improvement. Comfortable presenting to, engaging and obtaining support from senior management.
  • Ensures focus on measureable outcomes and value to the business.
  • Meticulous attention to detail.
  • Effective verbal, written and presentation skills.
  • Proficiency using the MS Office Suite (including Word, PowerPoint, Excel), PowerPoint in particular
  • Up to 30% travel will be required.

 

PERSONAL ATTRIBUTES:

  • Highly organized
  • Ability to work collaboratively and build strong cross functional relationships
  • Resilient and positive
  • Takes a strategic approach to work
  • Self-motivated and proactive
  • Open and inquisitive mind
  • Thrives in fast paced, deadline-driven working environment
  • Passion for Virgin Pulse purpose and mission
Framingham |

Virgin Pulse Freelance Social Media Strategist (up to 20 hours/week)

 

This is a compelling opportunity for a creative and curious freelance social media marketer to join an industry-leading brand in a fast growing, compelling category where you can “change lives for good”. This a dream job for a high energy, passionate candidate with a positive “can do” attitude.

 

This position will work alongside a high-performing global team and create social content from a wealth of wellness and business-related content topics that have wide appeal. This position will also have access to industry thought leaders, and have the opportunity to provide thoughtful thought leadership to the corporate wellbeing space.

 

Virgin Pulse is seeking a Freelance Social Media Strategist to develop and implement paid and non-paid social media activity, assist with short-form content creation, and provide top-of-funnel reporting regarding engagement of our targeted B2B audience.

 

Specifically, the Social Media Strategist will be expected to:

  • Scan social media daily for relevant industry-related news and activity of partners/clients/competitors
  • Engage appropriately with our current social media audience and proactively engage with target prospects, wellness influencers, Virgin Pulse clients and partners
  • Develop witty and concise social media copy for paid and organic efforts
  • Co-manage social media content strategy and proactively plan on a monthly/quarterly basis
  • Schedule all social media updates and manage branding of Virgin Pulse pages
  • Provide proactive recommendations regarding ad format, targeting, and platform-specific content
  • Monitor paid ad results daily and make tweaks to targeting and spend as necessary based on campaign goals
  • Provide topline monthly reporting to management team examining social media metrics and growth
  • Build and track social campaigns in Hubspot and salesforce as well as social share of voice using TrendKite
  • Create social media post recommendations for employees around major Virgin Pulse news and events
  • Work with counterparts at other Virgin companies to amplify VP's social reach

 

Qualifications:

  • 2-4 years of social media experience, particularly in the B2B or SAAS space
  • Understanding of emerging paid social media technology such as Facebook lead ads, retargeting, custom audiences, and LinkedIn InMail
  • Understands how to be cheeky without being campy or cheesey
  • Understands latest algorithms, changes and major decisions that impact social media
  • Analytical mindset and ability to identify patterns, trends
  • Firm understanding of grammar and sound judgment regarding on-the-fly engagement
  • Confident with topline social media reporting and basic Google Analytics
  • Preference for candidates with Hubspot, salesforce and Wordpress familiarity
  • Bachelor’s degree in Communications, Journalism, Marketing or related field

 

Hours: 10-20 per week

 

 

 

Framingham |

This is a compelling opportunity for a data-driven digital marketer to join an industry leading brand in a fast growing, compelling category where you can “change lives for good”. This a dream job for the high energy, passionate candidate with a positive “can do” attitude. You’ll work with a high performing global team with a wealth of great content topics that have wide appeal.

 

The Digital Marketing Specialist is responsible for driving B2B lead generation via digital channels and for developing and delivering digital marketing activities that are driven by insights and analytics.  This includes the delivery and analysis of relevant marketing campaigns and content across email, social media, digital advertising, SEM (SEO and paid search) – to maximize lead generation for all products. 

This role has both global and international responsibilities and will work closely with key stakeholders including:  global marketers, product managers, developers, designers, insights analytics, local marketing teams and copywriters along with establishing a collaborative partnership with the global sales teams to ensure necessary alignment on all B2B marketing and sales activities.

 

RESPONSIBILITIES:

B2B Digital Marketing Activity

-          Support both global and international efforts in meeting lead gen and revenue targets.

-          Support B2B marketing calendar planning and ensure on-time delivery of all planned digital marketing activity

-          Deliver results-based reports and insights on marketing & sales activities, campaign effectiveness and business impact. Provide recommendations to optimise conversion.

-          Integrate benchmarking, performance objectives and ROI reporting into marketing activities to ensure programs are targeted and effective

-          Evaluate emerging digital marketing technologies and share best practices on an ongoing basis

Global Marketing Automation

-          Global responsibility for lead nurture through email, personalization, retargeting and other vehicles

-          Manage and optimize ABM activities working with Sales and SDR team

-          Provide regular measurement and analysis on effectiveness

Global Search Engine Marketing (SEM) and digital advertising

-          Responsible for the management and delivery of Global paid search and display, including remarketing

-          Support and contribute to global SEO strategy

-          Work with B2B Marketing Manager to deliver digital advertising campaigns with effective and measurable results

Global Paid Social Strategy

-          Establish a targeted strategy for global paid social (to complement organic) in a bid to heighten Virgin Pulse brand awareness and drive conversion

-          Measure and report the impact of paid social media efforts. Provide recommendations based on analysis of results

 SKILLS & EXPERIENCE:

-          Degree or equivalent experience in Marketing or related discipline

-          At least 4 years’ experience in digital marketing

-          Strong working knowledge of Hubspot (or similar marketing automation platform)

-          Working knowledge of Salesforce (or similar CRM platform) 

-          Excellent verbal and written communication skills 

-          Strong project management skills

-          Strong operational and process orientation

-          Proven analytical skills, and ability to analyse data and execute recommendations

-          Strong understanding of inbound marketing techniques including but not limited to: PPC, SEO, marketing automation, lead nurturing email programs, content marketing

-          Demonstrated skill and direct experience developing and driving strategies to maximize conversion of online traffic to measurable business outcomes

-          Experience using HTML and CSS

-          High energy, passionate and have a positive “can do” attitude

Framingham |

Job Summary:

Member Service Representative is responsible to make Virgin Pulse programs come alive for our clients. Virgin Pulse is committed to providing quality programs to the employees of our client companies. This position is the “voice of Virgin Pulse” and will be the first point of contact for many members in the program. Using their knowledge of products and services as well as great customer service skills, Member Service Representative will address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.

Job Duties:

  • Member Service Representatives must have outstanding interpersonal skills to understand customers’ inquiries or complaints and deal effectively with callers who may be frustrated or angry
  • Member Service Representatives are responsible for handling incoming calls from members and clients regarding a variety of requests
  • Demonstrate and maintain professional oral and written communication with customers, co-workers and other Virgin staff
  • Ability to navigate multiple databases simultaneously for member research and resolution
  • Answer questions about client and product design as well as Virgin’s involvement with members overall wellbeing
  • Assist members with any technical issues related to website or products and escalate issues to as necessary
  • Possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
  • Identify, research, and resolve customer issues using Virgin databases
  • Follow-up on customer inquiries not immediately resolved
  • Accept repetitive work tasks performed in a confined work area
  • Consistently meet established performance and quality standards
  • Maintain thorough knowledge of systems so that information can be researched and proper information is given to members
  • Learn and retain a thorough working knowledge of all existing and new products and services
  • Ability to work from home as business needs dictate

Required Education, Training, Knowledge and Experience

  • High school diploma or equivalent required
  • Some University or Post-secondary Education preferred
  • Must have at least one year customer service experience in a call center environment
  • Familiar with cloud based contact center software desirable
  • Excellent written and verbal communication skills
  • Strong personal computer usage and Internet proficiency skills
  • Ability to type 30 wpm minimum with accuracy

Core Skills, Competencies, and Characteristics

  • Must adhere to defined schedule
  • Must be flexible with schedule as business needs dictate
  • Ability to listen attentively and to use information provided to assist members specific needs
  • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
  • Strong customer service, analytic and decision making skills
  • Must be able to learn quickly in a fast paced environment
  • Ability to organize and follow-up on multiple tasks/details with accuracy and timeliness
  • Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
  • Ability to learn and navigate new software quickly

.

Framingham |

Job Summary

Do you have a background, experience or pure passion for health and wellness? Do you get excited about analyzing data and problem solving?  Looking for an Integrations Specialist on the Client Operations Team to handle the initial setup, and ongoing maintenance, of data feeds used to manage client eligibility, rewards, and program participation.  Collaborate closely with Client Success team on their accounts to support each client through the client lifecycle. 

Job Duties:

  • Maintains a strong working knowledge of all aspects of all Virgin Pulse programs.
  • Works with Project Management teams to implement new clients onto the Virgin Pulse platform.
  • Processes and analyzes vendor files coming in, determining and fixing any errors with the data.
  • Prepares data files being sent to third parties or clients.
  • Works with Client Success Managers, Clients and Vendors to have file transmission and setup discussions.
  • Responds to and resolves routine requests and questions.  Seeks assistance from management with questions that are more complex.
  • Attends promotional events for clients when necessary.
  • Collaborate with other team members to continually improve processes to become more efficient.
  • Provides overflow support to Reporting Specialists for basic reporting requests
  • Performs special projects as requested.

Required Education, Training, Knowledge and Experience

  • Bachelor's degree in Business/Statistics/Information Science, or equivalent, in related discipline.
  • 1-3 years of professional work experience in data management, information systems, data analytics.
  • Willingness to learn new tools that manipulate, analyze and visualize data.
  • Strong knowledge of MS Office suite, especially Excel, PowerPoint, and MS Project.

Core Skills, Competencies, and Characteristics

  • Strong technical aptitude
  • Excellent interpersonal and writing skills.
  • Strong organizational skills and detail orientation.
  • Required to work cross functionally with co-workers and with external channel partners.
  • Ability to work independently as well as part of a team.
  • Solid analytical and problem-solving skills.
  • A high level of professionalism and positive work behavior.

 

Work Environment

May travel to customer sites occasionally; less than 5%-10% of the time or 1-2 days per month.

Framingham |

Sr. Software Engineer

Share your resume and a cover letter that explains why you believe you’d be a fit for Virgin Pulse and this position.

Impeccable writing and verbal communication skills are essential to all we do, and we weigh cover letters heavily. We love a cover letter that shows us your personality-just be yourself. We’re mostly interested in learning who you are, what you love to do, and why you’d love to do it here with us. The run of the mill cover letter will probably not get you to the next step- just saying.

Job Details

As a senior software engineer within Virgin Pulse, you will leverage a myriad of exciting and open source technologies to create our next generation SaaS application, servicing web and native mobile platforms.  With your keyboard as your catalyst, you will take part in designing, implementing and testing features used by millions.  You’ll be challenged to wear many hats as you switch from programming for web, mobile, and API -- all while ensuring your work is testable and scaleable. Specifically as a senior, you're not only comfortable with the technology stack, you're motivated to help others, leading by example and constantly challenging the status quo.

Who We Are

Virgin Pulse – part of Sir Richard Branson’s world-renowned Virgin Group – is looking for a talented Sr. Software Engineer to help build our next-generation SAAS application. As a member of the Virgin Pulse team, you will be expected to keep up to date with cutting edge and emerging technology, and work closely with other developers and our Product team to deploy, maintain, and operate our systems and tools.  

At Virgin Pulse, we want to make employees healthier and happier. We accomplish this in many ways, including:

  • Gamification of exercise and healthy habits, to hook people on being healthy
  • A rewards program, to keep people coming back
  • Challenges and competitions - take more steps than your friends!
  • Wellness tracking - activity, weight, blood pressure, and nutrition information can be tracked, which earns points / badges
  • Device integration - we work with Fitbit, MyFitnessPal, Nike, Garmin, and our very own, very cool,  bluetooth enabled activity device to pull in your data

 Why Work Here

  • Fast-paced environment on a small but awesome team.
  • Good benefits and a fun work environment.
  • Lots of companies have a ping pong table, but we actually use ours.
  • We also support and encourage a healthy lifestyle, with an in-office gym, regular free exercise classes, healthy snacks and drinks, and more.
  • Like games? Our ps4 is a way of life for some employees.
  • We have regular running/walking groups, Zumba classes, Yoga classes, and people who are always up for a game of tennis.
  • Oh, we also offer a highly competitive compensation package with generous vacations and benefits, including annual bonus and 401K matching.

…In short, we rock.

 What We’re Doing

Our next generation SAAS platform is using an exciting mixture of technologies: Large scale, public-facing websites in Angular/Angular2, leveraging tools like Pug, Grunt and NPM to make things automated and repeatable. Our Java/Kotlin-based REST API is built on Spring Boot and Hibernate which serves traffic to both web and mobile consumers. We’re using a combination of both Postgresql, Cassandra and Redis. Redis, specifically, is used extensively in a distributed locking system, responsible for supporting real-time data processing. All of this uses Amazon Web Services extensively.

Continuous Integration is done using TeamCity, and we have regular deployments to our environments (Development, QA, Staging, Production), with integrated unit tests and code coverage analysis.

You should know:

  • An in-depth understanding of how RESTful applications work
  • Strong Java and Javascript skills
  • You’re using SQL daily, postgresql is a plus
  • Common front end technologies such as Pug, Bower/NPM, Grunt, Angular, etc
  • You write good unit tests, consistently
  • You're generally motivated by technologies and keep up to date
  • Converting user stories into actional items is no stranger to you

You should at least be familiar with:

  • Agile Scrum or Kanban methodologies
  • Scrum tools (Jira, confuence, etc.)
  • Git with pull requests
  • Linux and strong with CLI
  • How TCP/IP works
  • Continuous Integration / Delivery (Teamcity, Jenkins, etc.)
  • Hipchat or similar communication tools

    These things are a bonus:

  • Hibernate / JPA
  • Spring or Spring Boot
  • Cassandra / Redis
  • AWS/SNS/SQS/RDS
  • Ansible
  • Maven/Gradle

 Other Skills and Experiences:

  • You have a degree in Computer Science with at least 5 years of experience
  • You have outstanding problem solving and analytical skills
  • You are a good communicator (written and verbal) and comfortable discussing software architecture for the features you’ll propose and be able to implement them
  • Your ability to contribute to a technical discussion mirrors your ability to listen and learn from your peers
  • You’ve got experience working on the full web application stack.
  • You’re not a sysadmin but you know more than enough to be dangerous.

Technologies come and go, but your passion for learning technologies and applying them to the right projects will make you successful in this position.

 

Framingham |

Sr. Software Engineer

Share your resume and a cover letter that explains why you believe you’d be a fit for Virgin Pulse and this position.

Impeccable writing and verbal communication skills are essential to all we do, and we weigh cover letters heavily. We love a cover letter that shows us your personality-just be yourself. We’re mostly interested in learning who you are, what you love to do, and why you’d love to do it here with us. The run of the mill cover letter will probably not get you to the next step- just saying.

Job Details

As a senior software engineer within Virgin Pulse, you will leverage a myriad of exciting and open source technologies to create our next generation SaaS application, servicing web and native mobile platforms.  With your keyboard as your catalyst, you will take part in designing, implementing and testing features used by millions.  You’ll be challenged to wear many hats as you switch from programming for web, mobile, and API -- all while ensuring your work is testable and scaleable. Specifically as a senior, you're not only comfortable with the technology stack, you're motivated to help others, leading by example and constantly challenging the status quo.

Who We Are

Virgin Pulse – part of Sir Richard Branson’s world-renowned Virgin Group – is looking for a talented Sr. Software Engineer to help build our next-generation SAAS application. As a member of the Virgin Pulse team, you will be expected to keep up to date with cutting edge and emerging technology, and work closely with other developers and our Product team to deploy, maintain, and operate our systems and tools.  

At Virgin Pulse, we want to make employees healthier and happier. We accomplish this in many ways, including:

  • Gamification of exercise and healthy habits, to hook people on being healthy
  • A rewards program, to keep people coming back
  • Challenges and competitions - take more steps than your friends!
  • Wellness tracking - activity, weight, blood pressure, and nutrition information can be tracked, which earns points / badges
  • Device integration - we work with Fitbit, MyFitnessPal, Nike, Garmin, and our very own, very cool,  bluetooth enabled activity device to pull in your data

 Why Work Here

  • Fast-paced environment on a small but awesome team.
  • Good benefits and a fun work environment.
  • Lots of companies have a ping pong table, but we actually use ours.
  • We also support and encourage a healthy lifestyle, with an in-office gym, regular free exercise classes, healthy snacks and drinks, and more.
  • Like games? Our ps4 is a way of life for some employees.
  • We have regular running/walking groups, Zumba classes, Yoga classes, and people who are always up for a game of tennis.
  • Oh, we also offer a highly competitive compensation package with generous vacations and benefits, including annual bonus and 401K matching.

…In short, we rock.

 What We’re Doing

Our next generation SAAS platform is using an exciting mixture of technologies: Large scale, public-facing websites in Angular/Angular2, leveraging tools like Pug, Grunt and NPM to make things automated and repeatable. Our Java/Kotlin-based REST API is built on Spring Boot and Hibernate which serves traffic to both web and mobile consumers. We’re using a combination of both Postgresql, Cassandra and Redis. Redis, specifically, is used extensively in a distributed locking system, responsible for supporting real-time data processing. All of this uses Amazon Web Services extensively.

Continuous Integration is done using TeamCity, and we have regular deployments to our environments (Development, QA, Staging, Production), with integrated unit tests and code coverage analysis.

You should know:

  • An in-depth understanding of how RESTful applications work
  • Strong Java and Javascript skills
  • You’re using SQL daily, postgresql is a plus
  • Common front end technologies such as Pug, Bower/NPM, Grunt, Angular, etc
  • You write good unit tests, consistently
  • You're generally motivated by technologies and keep up to date
  • Converting user stories into actional items is no stranger to you

You should at least be familiar with:

  • Agile Scrum or Kanban methodologies
  • Scrum tools (Jira, confuence, etc.)
  • Git with pull requests
  • Linux and strong with CLI
  • How TCP/IP works
  • Continuous Integration / Delivery (Teamcity, Jenkins, etc.)
  • Hipchat or similar communication tools

    These things are a bonus:

  • Hibernate / JPA
  • Spring or Spring Boot
  • Cassandra / Redis
  • AWS/SNS/SQS/RDS
  • Ansible
  • Maven/Gradle

 Other Skills and Experiences:

  • You have a degree in Computer Science with at least 5 years of experience
  • You have outstanding problem solving and analytical skills
  • You are a good communicator (written and verbal) and comfortable discussing software architecture for the features you’ll propose and be able to implement them
  • Your ability to contribute to a technical discussion mirrors your ability to listen and learn from your peers
  • You’ve got experience working on the full web application stack.
  • You’re not a sysadmin but you know more than enough to be dangerous.

Technologies come and go, but your passion for learning technologies and applying them to the right projects will make you successful in this position.

 

Framingham |

Virgin Pulse, part of Sir Richard Branson’s famed Virgin Group, replenishes employees with tools that help them build habits that matter. With its award-winning, online platform, and integration of the latest fitness devices, the company cultivates daily habits and sustainable behavior change that help people thrive at work and across all aspects of life. Unlike narrowly-focused employee health and engagement solutions, Virgin Pulse creates more meaningful habits and drives greater utilization across HR investments, delivering a better quality of life for employees and better health, increased productivity, and improved culture for employers.

 

The Team

Members of the QA team at Virgin Pulse are integrated into each of the engineering scrum teams where they work side by side with developers, designers, and product owners to release great products at a regular cadence. The QA team covers all aspects of Virgin Pulse products from the SaaS portal to the backend databases, to the fitness tracking devices we build and support.

 

The Role

Software Engineer Interns work closely with their sprint team of other engineers, QA, and product owners to design and implement features through a variety of technologies. Software Engineer Interns are expected to participate in writing/reading code of a variety of languages and paradigms, gathering and organizing product requirements, testing theirs and their peers' software, both automated and manually.  Software Engineer Interns are mentored while gaining domain and technical knowledge.

 

Essential Functions

  • Participate in agile processes
  • Develop, test and refactor features
  • Work closely with Product Owners and UX Designers
  • Collaborate in a distributed team environment
  • Troubleshoot issues

Requirements
 

  • Attending university for Computer Science or Mathematics
  • Firm understanding of object orientated programming
  • Willingness to be mentored and grow
  • Excellent verbal and written communication skills.
  • Keen eye for detail
  • Undying passion for creating and maintaining software

Ensure system and data security is maintained at a high standard, ensuring the confidentiality, integrity and availability of the Virgin Pulse application is not compromised

  • Ensure industry best practice coding standards are adhered to in particular ensure all code developed at Virgin Pulse is free from bugs and security vulnerabilities, such as those defined and published by OWASP.

 

 

Framingham |

Job Details

Share your resume and a cover letter that explains why you believe you’d be a fit for Virgin Pulse and this position. We have openings for this role in Framingham, Ma, Providence, RI and Appleton, WI. 

Impeccable writing and verbal communication skills are essential to all we do, and we weigh cover letters heavily. We love a cover letter that shows us your personality-just be yourself. We’re mostly interested in learning who you are, what you love to do, and why you’d love to do it here with us. The run of the mill cover letter will probably not get you to the next step- just saying.

Site Reliability Engineers (SREs), or DevOps Engineers, are a hybrid of systems and software engineers who are responsible for scaling, automation, and production issue support for applications.  SRE’s have an intense passion for finding and improving efficiencies with infrastructure, development and deployment automation. 

As a Site Reliability Engineer for Virgin Pulse, you will lead the efforts of application deployment, reliability, performance alongside the engineering and infrastructure teams.

What We’re Doing

Our next generation SAAS platform is using an exciting mixture of technologies: A large scale, public-facing websites in Angular and Angular2, leveraging tools like Pug, Grunt, Bower and NPM to make things automated and repeatable. Our Java-based REST API is built on Spring Boot, Jersey, and Hibernate which serves traffic to both web and mobile consumers. We’re using a combination of both Postgresql, Cassandra and Redis. Redis, specifically, is used extensively in a distributed locking system, responsible for supporting real-time data processing. All of this uses Amazon Web Services extensively.

Continuous Integration is done using TeamCity, and we have regular deployments to our environments (Development, QA, Staging, Production), with integrated unit tests and code coverage analysis.

What we’re looking for from you:

  • Familiarity with scripting languages such as Python
  • Demonstrable knowledge of continuous integration and/or continuous deployment tools and scripting.  Teamcity is an bonus.
  • Experience with infrastructure automation tools (Ansible, Chef or Puppet)
  • Proficiency with AWS management (EC2, SNS/SQS, RDS) and expertise in linux server administration
  • Strong experience with supporting and building systems on the JVM
  • Ability to conduct thorough investigations, including a deep dive, into reliability and scaling issues from both a code and infrastructure perspectives
  • Aptitude for wiring up key application performance metrics and alerting via a tool like New Relic

 Other Skills and Experiences:

  • An outstanding problem solving and analytical skill set.
  • A degree in Computer Science coupled with at least 3 years of experience
  • Good communication skills (written and verbal) and comfortable discussing software architecture/infrastructure
  • Experience both proposing and cleanly implementing new features from start to finish
  • Ability to contribute to a technical discussion mirroring an ability to listen and learn from peers
  • Never-ending passion for learning new technologies and applying them to applicable projects

Security Competencies:

  • Ensure system and data security is maintained at a high standard, ensuring the confidentiality, integrity and availability of the Virgin Pulse application is not compromised
  • Ensure industry best practice coding standards are adhered to in particular ensure all code developed at Virgin Pulse is free from bugs and security vulnerabilities, such as those defined and published by OWASP.

Who We Are

Virgin Pulse – part of Sir Richard Branson’s world-renowned Virgin Group – is looking for a talented

Site Reliability Engineer to help build our next-generation SAAS application. As a member of the Virgin Pulse SRE team, you will be expected to keep up to date with cutting edge and emerging technology, and work closely with our developers and IT to deploy, maintain, and operate our systems and tools.  

At Virgin Pulse, we want to make employees healthier and happier. We accomplish this in many ways, including:

  • Gamification of exercise and healthy habits, to hook people on being healthy
  • A rewards program, to keep people coming back
  • Challenges and competitions - take more steps than your friends!
  • Wellness tracking - activity, weight, blood pressure, and nutrition information can be tracked, which earns points / badges
  • Device integration - we work with Fitbit, MyFitnessPal, Nike, Garmin, and our very own, very cool,  bluetooth enabled activity device to pull in your data

 Why Work Here

  • Fast-paced environment on a small but awesome team.
  • Good benefits and a fun work environment.
  • Lots of companies have a ping pong table, but we actually use ours.
  • We also support and encourage a healthy lifestyle, with an in-office gym, regular free exercise classes, healthy snacks and drinks, and more.
  • Like games? Our ps4 is a way of life for some employees.
  • We have regular running/walking groups, Zumba classes, Yoga classes, and people who are always up for a game of tennis.
  • Oh, we also offer a highly competitive compensation package with generous vacations and benefits, including annual bonus and 401K matching.

…In short, we rock.

 

 

Framingham |

Job Details

Share your resume and a cover letter that explains why you believe you’d be a fit for Virgin Pulse and this position. We have openings for this role in Framingham, Ma, Providence, RI and Appleton, WI. 

Impeccable writing and verbal communication skills are essential to all we do, and we weigh cover letters heavily. We love a cover letter that shows us your personality-just be yourself. We’re mostly interested in learning who you are, what you love to do, and why you’d love to do it here with us. The run of the mill cover letter will probably not get you to the next step- just saying.

Site Reliability Engineers (SREs), or DevOps Engineers, are a hybrid of systems and software engineers who are responsible for scaling, automation, and production issue support for applications.  SRE’s have an intense passion for finding and improving efficiencies with infrastructure, development and deployment automation. 

As a Site Reliability Engineer for Virgin Pulse, you will lead the efforts of application deployment, reliability, performance alongside the engineering and infrastructure teams.

What We’re Doing

Our next generation SAAS platform is using an exciting mixture of technologies: A large scale, public-facing websites in Angular and Angular2, leveraging tools like Pug, Grunt, Bower and NPM to make things automated and repeatable. Our Java-based REST API is built on Spring Boot, Jersey, and Hibernate which serves traffic to both web and mobile consumers. We’re using a combination of both Postgresql, Cassandra and Redis. Redis, specifically, is used extensively in a distributed locking system, responsible for supporting real-time data processing. All of this uses Amazon Web Services extensively.

Continuous Integration is done using TeamCity, and we have regular deployments to our environments (Development, QA, Staging, Production), with integrated unit tests and code coverage analysis.

What we’re looking for from you:

  • Familiarity with scripting languages such as Python
  • Demonstrable knowledge of continuous integration and/or continuous deployment tools and scripting.  Teamcity is an bonus.
  • Experience with infrastructure automation tools (Ansible, Chef or Puppet)
  • Proficiency with AWS management (EC2, SNS/SQS, RDS) and expertise in linux server administration
  • Strong experience with supporting and building systems on the JVM
  • Ability to conduct thorough investigations, including a deep dive, into reliability and scaling issues from both a code and infrastructure perspectives
  • Aptitude for wiring up key application performance metrics and alerting via a tool like New Relic

 Other Skills and Experiences:

  • An outstanding problem solving and analytical skill set.
  • A degree in Computer Science coupled with at least 3 years of experience
  • Good communication skills (written and verbal) and comfortable discussing software architecture/infrastructure
  • Experience both proposing and cleanly implementing new features from start to finish
  • Ability to contribute to a technical discussion mirroring an ability to listen and learn from peers
  • Never-ending passion for learning new technologies and applying them to applicable projects

Security Competencies:

  • Ensure system and data security is maintained at a high standard, ensuring the confidentiality, integrity and availability of the Virgin Pulse application is not compromised
  • Ensure industry best practice coding standards are adhered to in particular ensure all code developed at Virgin Pulse is free from bugs and security vulnerabilities, such as those defined and published by OWASP.

Who We Are

Virgin Pulse – part of Sir Richard Branson’s world-renowned Virgin Group – is looking for a talented

Site Reliability Engineer to help build our next-generation SAAS application. As a member of the Virgin Pulse SRE team, you will be expected to keep up to date with cutting edge and emerging technology, and work closely with our developers and IT to deploy, maintain, and operate our systems and tools.  

At Virgin Pulse, we want to make employees healthier and happier. We accomplish this in many ways, including:

  • Gamification of exercise and healthy habits, to hook people on being healthy
  • A rewards program, to keep people coming back
  • Challenges and competitions - take more steps than your friends!
  • Wellness tracking - activity, weight, blood pressure, and nutrition information can be tracked, which earns points / badges
  • Device integration - we work with Fitbit, MyFitnessPal, Nike, Garmin, and our very own, very cool,  bluetooth enabled activity device to pull in your data

 Why Work Here

  • Fast-paced environment on a small but awesome team.
  • Good benefits and a fun work environment.
  • Lots of companies have a ping pong table, but we actually use ours.
  • We also support and encourage a healthy lifestyle, with an in-office gym, regular free exercise classes, healthy snacks and drinks, and more.
  • Like games? Our ps4 is a way of life for some employees.
  • We have regular running/walking groups, Zumba classes, Yoga classes, and people who are always up for a game of tennis.
  • Oh, we also offer a highly competitive compensation package with generous vacations and benefits, including annual bonus and 401K matching.

…In short, we rock.

 

 

Framingham |

As a product manager, you will develop and maintain a vision for key areas of the product and be responsible for communicating the vision to the scrum team.  This extends from working with the UX and Design teams to design outstanding user experiences, to authoring user stories and maintaining a well managed user story backlog. You must possess a unique blend of business and technical savvy, strong agile and process skills, and the drive to make your product vision a reality. You must enjoy spending time collaborating with key stakeholders, including engineering and product marketing to bring innovative products to market that meet business, quality and functional goals.

 

Our product managers must enjoy working with lots of inputs and constraints:  product and UX vision, use cases, go to market timing, and development budget.  They also have a passion for creating winning products, can own the process of product delivery, and can work well within a close knit product delivery team.  

 

KEY RESPONSIBILITIES

 

* Collaborate with product strategists to design solutions for business problems

* Develop and maintain an appropriately prioritized backlog of user stories for implementation

* Work with technical leads to determine scope and priorities for product development cycles

* Work with development teams to ensure that they understand the vision for the product and are designing great features

* Participate in product launches and go-to-market process

* Act as an ambassador for the product internally and externally,

 

REQUIREMENTS

 

* 3+ years of product owner/product management experience

* 3+ years working in an agile software development process

* Knowledgeable in SaaS software

* Experience with products used by large numbers of employees

* This position requires occasional travel to customer and non-customer sites in North America and Globally

Framingham |

As a product manager, you will develop and maintain a vision for key areas of the product and be responsible for communicating the vision to the scrum team.  This extends from working with the UX and Design teams to design outstanding user experiences, to authoring user stories and maintaining a well managed user story backlog. You must possess a unique blend of business and technical savvy, strong agile and process skills, and the drive to make your product vision a reality. You must enjoy spending time collaborating with key stakeholders, including engineering and product marketing to bring innovative products to market that meet business, quality and functional goals.

 

Our product managers must enjoy working with lots of inputs and constraints:  product and UX vision, use cases, go to market timing, and development budget.  They also have a passion for creating winning products, can own the process of product delivery, and can work well within a close knit product delivery team.  

 

KEY RESPONSIBILITIES

 

* Collaborate with product strategists to design solutions for business problems

* Develop and maintain an appropriately prioritized backlog of user stories for implementation

* Work with technical leads to determine scope and priorities for product development cycles

* Work with development teams to ensure that they understand the vision for the product and are designing great features

* Participate in product launches and go-to-market process

* Act as an ambassador for the product internally and externally,

 

REQUIREMENTS

 

* 3+ years of product owner/product management experience

* 3+ years working in an agile software development process

* Knowledgeable in SaaS software

* Experience with products used by large numbers of employees

* This position requires occasional travel to customer and non-customer sites in North America and Globally

Framingham |

Job Summary

Virgin Pulse is a SaaS based software solution company, focused on improving employee engagement.  Under limited supervision, this role will have primary responsibility for the construction and execution of client specific strategic plans for their assigned book of business.  They will oversee the day-to-day account management activities for the assigned clients by working closely with other functional departments within the company. It will be necessary to support the Sales/Business Development teams with pre-sales and upsell efforts.

Job Duties

·       Deliver the highest level of client satisfaction for client base while ensuring annual contract renewal and growth.

·       Ensure that all client contractual obligations are being met while communicating any contractual risks to appropriate Virgin Pulse management.

·       Effectively communicate product roadmap and engagement solutions to customers with passion and excitement. Skill must be leveraged across live meetings, telephonic discussions and webinars.

·       Work with marketing to develop promotions and competitions for each assigned account to positively influence program participation and engagement.

·       Prepare and deliver reviews for each account. Perform analytical reviews of client results and develop strategic recommendations and action plans aligned with client’s goals and objectives.

·       Serve as a customer advocate within Virgin Pulse and interface with internal departments to develop, implement and drive strategies to meet client requirements and enhance the product offering.

·       Provide oversight of the implementation process for assigned accounts and serve as an expert on all operational aspects of all Virgin Pulse programs and solutions.

·       Project manages day-to-day operational and tactical account management activities for assigned accounts.

·       Plan and implement challenges and promotions for each assigned account to influence program participation in partnership with Operational Teams in accordance with contract. 

·       Serves as Subject Matter Expert for Virgin Pulse Analytics tool and is responsible for training assigned clients on best practices for utilizing the tool as well as any enhancements.

·       Maintains internal client management tools for assigned accounts including Confluence, Salesforce and Jira. 

·       Responds to and resolves routine client requests and questions. Utilizes Client Success Specialist operational teams as appropriate and seeks assistance of manager with questions that are more complex

·       Maintains a strong working knowledge of all aspects of all Virgin Pulse programs.

·       Performs special projects as requested.

Required Education, Training, Knowledge and Experience

  • Bachelor's degree, or equivalent, in related discipline
  • At least 3 years of professional work experience in sales, marketing, account management or related customer service position a plus.
  • Strong knowledge of MS Office suit
  • Knowledge of Salesforce preferred. 

Core Skills, Competencies, and Characteristics

  • Excellent interpersonal and writing skills
  • Strong organizational skills and detail orientation
  • A high level of professionalism and positive work behavior.
  • Ability to work effectively in a fast paced, high energy, team-oriented environment.
  • Ability to multi-task and perform effectively under pressure.
  • Required to work cross-functionally within the organization and with external clients
  • Self-directed and proven ability to work independently
  • Strong analytical, problem-solving skills
Framingham |

Job Summary

Under general supervision, support Client Success Managers and the management of their clients through the day to day interactions using various tracking tools and systems.  In depth understanding on the internal systems that configure the platform for clients with the ability to make tactical recommendations.  Collaborates closely with the client through the client lifecycle.  

 

 

Job Duties 

 

  • Handles day-to-day operational and tactical account management activities for assigned accounts or Client Success Managers

 

  • Learn and become an expert in the Virgin Pulse back-end systems to make recommendations on challenges and platform configurations for each assigned account to influence program participation in partnership with Operational Teams in accordance with contract. 

 

  • Responsible for the communication between the client or Client Success Manager and the request to internal Operational team.

 

  • Serves as Subject Matter Expert for Virgin Pulse Analytics tool and is responsible for training assigned clients on best practices for utilizing the tool as well as any enhancements.

 

  • Responds to and resolves routine client requests and questions. Utilizes client operational teams as appropriate and seeks assistance of manager with questions that are more complex.

 

  • Joins and contributes to regular telephonic client meetings 

 

  • Delivers highest level of client satisfaction within assigned accounts

 

  • Maintains a strong working knowledge of all aspects of all Virgin Pulse programs.

 

  • Performs special projects as requested.

Required Education, Training, Knowledge and Experience 

 

•     Bachelor's degree, or equivalent, in related discipline.

•     2-3 years of professional work experience in, operations, account management or related customer service position a plus.

•     Strong knowledge of MS Office suite.

•     Knowledge of Salesforce preferred. 

•     Experience in SaaS industry preferred.

 

Core Skills, Competencies, and Characteristics

 

•     Excellent interpersonal and writing skills.

•     Technical aptitude and comfortable with software.

•     Impeccable organizational skills and detail orientation.

•     Required to work cross functionally with co-workers and with external channel partners. Outstanding interpersonal skills, including strong communication skills, both verbal and written.

•     Solid analytical and problem-solving skills.

•     A high level of professionalism and positive work behavior.

•     Ability to work effectively in a fast paced, high energy, team-oriented environment.

•     Ability to multi-task and perform effectively under pressure.

 

Work Environment

General office environment in which work is usually performed in a sitting position and may require stooping, kneeling, reaching, lifting and carrying during the course of the work shift.  Maybe required to lift up to 5 lbs. during the course of the work shift.

Will travel to customer sites approximately 10% of the time.

 

Framingham |

Virgin Pulse is looking for a Financial Analyst to join our finance and accounting team. This is a full-time position aimed at driving the operational and financial success of the company by consolidating and analyzing budgets and forecasts, monitoring variances, identifying trends and recommending actions. The ideal candidate should exhibit “Our Values”, be humble, motivated and a self-starter who is excited to work for a dynamic company.

 Responsibilities Include:

  • Prepare and review monthly OPEX reports with respective budget owners
  • Research and analyze variances, provide creative alternatives and recommendations to reduce costs
  • Update Adaptive Insights with monthly actuals
  • Assist accounting team on ensuring accuracy and timeliness of data
  • Provide variance analysis on revenue forecasts and investigate discrepancies
  • Maintain quarterly ARR database
  • Assist with annual and quarterly forecasting
  • Ad hoc projects. Perform other job duties as required

 Qualifications:

  • Proficiency in Windows and Microsoft Excel
  • Ability to work with large sets of data in excel
  • Excellent analytical skills
  • Ability to be organized and meet critical deadlines in a timely manner
  • Attention to detail and ability to multi-task
  • Enthusiastic team player with strong interpersonal skills

Bachelor’s degree in business, finance or accounting

Framingham |

The Company

Virgin Pulse, part of Sir Richard Branson’s famed Virgin Group, replenishes employees with tools that help them build habits that matter. With its award-winning, online platform, and integration of the latest fitness devices, the company cultivates daily habits and sustainable behavior change that help people thrive at work and across all aspects of life. Unlike narrowly-focused employee health and engagement solutions, Virgin Pulse creates more meaningful habits and drives greater utilization across HR investments, delivering a better quality of life for employees and better health, increased productivity, and improved culture for employers.

 

The Team

Members of the QA team at Virgin Pulse are integrated into each of the engineering scrum teams where they work side by side with developers, designers, and product owners to release great products at a regular cadence. The QA team covers all aspects of Virgin Pulse products from the SaaS portal to the backend databases, to the fitness tracking devices we build and support.

The Role

QA Engineering Interns work with engineers to design and implement functional, and end-to-end tests, and work at both UI and API levels. QA Engineering Interns are expected to be proficient in programming, and have skills in figuring out how to test functionality, writing thoughtful manual and automated test cases, and a willingness to learn.

Essential Functions

  • Partner with developers to determine how to test new product features
  • Write test cases
  • Develop automated regression tests in Java/Selenium
  • Execute manual tests
  • Report bugs
  • Troubleshoot test issues

Requirements

  • Development skills in Java
  • A passion to deliver quality code, exploring features, and identifying problems.
  • Detail oriented. Individual must consistently follow through, and pay attention to detail.
  • Excellent verbal and written communication skills.
  • Strong customer focus, excellent problem solving, and analytical skills
  • Not afraid to take initiative
  • College student working towards a degree (or recent graduate) in Computer Science or related field
  • Be willing to learn

Some of the technologies and methodologies you will be working with include Agile/Scrum, Continuous Integration, Source Control, Java, Selenium, Maven, IntelliJ, TeamCity, SQL, Postgres, Cassandra, and AWS EC2.

Framingham |

Job Summary

 

The Director, Middle Market Sales is responsible for leading the direct sales initiatives across Virgin Pulse’s suite of software solutions and services.  To be successful in this role, the Mid-Market Sales Leader will manage a team Regional Sales Directors and Regional Sales Managers, by helping them develop and enhance sales skills to meet and exceed sales targets.  Additionally, the candidate must move the needle on improving productivity measurements, and collaboration with sales team members on navigating opportunities through a complex sales process.

 

Job Duties

 

  • Achieve and exceed Annual Recurring Revenue targets in specific geographic and market segments. 

 

  • Forecast monthly, quarterly, and annual revenue targets to sales leadership on a timely basis. 

 

  • Develop strategic team territory plans to maximize revenue out of assigned territory. 

 

  • Leverage SalesForce.com to manage team opportunities and maintain accurate forecasting and reporting

 

  • Work closely with sales team members to demonstrate Virgin Pulse solutions to prospective employers via in-person or GoToMeeting. 

 

  • Support team members with sales proposal delivery to prospective clients.

 

  • Coordinate with Virgin Pulse Implementation Services and Client Success on pre/post-sales implementation, launch plans, and hand-off process.

 

  • Learn and maintain in-depth knowledge of Virgin Pulse product portfolio.

 

 

 

 

Required Education, Training, Knowledge and Experience 

 

  • Bachelor's degree or equivalent experience
  • 3 to 5 years of management experience in SasS industry, preferably in the Wellbeing, Benefits, or HR technology category. 
  • Documented history of consistent team quota over-achievement.
  • Experience selling and directing enterprise products/services with a focus on value-based selling methodologies.
  • Strong familiarity with productivity tools such as Salesforce.com, SalesNavigator, PointDrive, GTM, other web-based technologies.
  • Excellent written and strong communication skills to understand and identify customer needs and map business value. 
  • Proficient in managing complex selling engagements – six to nine month sales cycles.   
  • Willingness to accept and contribute new ideas, and adapt to a rapidly changing, high-growth, environment.
  • Passion for collaboration and team building across the sales organization and cross-functionally within Virgin Pulse.
  • Capacity to get things done quickly.
  • Travel requirement:  approximately 25-30%

 

Core Skills, Competencies, and Characteristics 

 

  • Self-directed, results oriented, with strong project management and influencing skills.
  • Ability to understand business value and purchase processes, and synthesize these insights into actionable, useful, guidance for the sales and marketing teams.
  • Excellent understanding of B2B prospecting and sales best practices, and proven ability to find creative solutions to project challenges and new opportunities.
  • Has a strong sense of pace and urgency to ensure work is completed in the expected timelines.
  • Strategic sales capabilities that include a high comfort level communicating with all levels of prospects within an organization, balanced with tactical skills for a fast-paced, transactional sales environment.

 

 

 

Framingham |

Job Summary

 

Under general direction, manages the organization’s IT related support requests via the IT help desk. Provides first, second and third level support to all end-users based in the office and remotely.  Ensures documentation and hardware/software assets are maintained and accurate.  May also assist with providing support to clients and members as well as working on special projects to improve the IT infrastructure.

 

Job Duties

 

  • Support the office infrastructure and users, including; local and remote employees, printers, servers, user hardware and other technology used within the organization.
  • Ensuring secure configuration of all user machines and systems to make sure OS and Anti-Virus patching is up to date.
  • Respond promptly to support requests and maintain the 4 hour response and 24 hour fix / escalation SLA.
  • Provide first level support to clients on the phone and via email to diagnose and resolve issues.  Escalating to senior team members proactively where required to ensure efficient closure of tickets.
  • Assist in management of file transfer platform, creating and testing new connections, perform updates and changes to existing connections, review automation rules and workflows to aid in issue resolution.
  • Assist in maintenance of Active Directory and related accounts and services, including mail and file services through standard tools to ensure settings and accounts created / removed in a timely fashion.
  • Create process and user documentation relating to laptop / PC setup and review configurations before delivery to user, ensuring issues are fed back and corrected before deployment.
  • Proactive recommendation of hardware and software solutions and plan replacement processes.
  • Assist in the procurement of hardware and software and manage configuration and deployment throughout the organization.
  • Track licensing statistics and manages IT asset list, ensuring all records are kept up to date. Help to maintain software licensing requirements.
  • Assist in the maintenance and management of at stable and secure internal network.
  • Support user training and the optimization of the IT infrastucture to improve business productivity.
  • Delivery of assigned projects within a timely manner.
  • Provide 2nd and 3rd line support for HealthZones.
  • Test applications and systems to ensure functionality before production deployment.
  • Assist with special projects as requested.

 

Required Education, Training, Knowledge and Experience

 

  • Associates degree, or equivalent, in computer science or related discipline.
  • Two years of related IT desktop support work that includes a broad understanding of network support and MS Windows applications.
  • Strong knowledge of network cabling, PC’s, laptops, wireless and wired networks, email, Active Directory, printer services, TCP/IP, DNS and DHCP.
  • Solid understanding of Windows and Mac client operating systems as well as Windows Servers.
  • Must have working knowledge of FTP and SFTP protocols and understanding of PGP file encryption.

 

Core Skills, Competencies, and Characteristics

 

  • Excellent analytical and problem solving skills.
  • Strong attention to detail.
  • Excellent verbal and written communication skills.
  • Strong organizational and the ability to plan well.
  • Excellent multi-task and prioritizing skills.
  • Ensure system and data security is maintained at a high standard, ensuring the confidentiality, integrity and availability of the Virgin Pulse information systems and networks is not compromised.
  • CompTIA – Security+ or similar certification is desirable but not essential.

 

 

Work Environment

General office environment in which work is usually performed in a sitting position and may require stooping, kneeling, reaching, lifting and carrying during the course of the work shift.  Maybe required to lift up to 10 lbs. during the course of the work shift.

 

 

Framingham |

Job Summary

 

Under general direction, manages the organization’s IT related support requests via the IT help desk. Provides first, second and third level support to all end-users based in the office and remotely.  Ensures documentation and hardware/software assets are maintained and accurate.  May also assist with providing support to clients and members as well as working on special projects to improve the IT infrastructure.

 

Job Duties

 

  • Support the office infrastructure and users, including; local and remote employees, printers, servers, user hardware and other technology used within the organization.
  • Ensuring secure configuration of all user machines and systems to make sure OS and Anti-Virus patching is up to date.
  • Respond promptly to support requests and maintain the 4 hour response and 24 hour fix / escalation SLA.
  • Provide first level support to clients on the phone and via email to diagnose and resolve issues.  Escalating to senior team members proactively where required to ensure efficient closure of tickets.
  • Assist in management of file transfer platform, creating and testing new connections, perform updates and changes to existing connections, review automation rules and workflows to aid in issue resolution.
  • Assist in maintenance of Active Directory and related accounts and services, including mail and file services through standard tools to ensure settings and accounts created / removed in a timely fashion.
  • Create process and user documentation relating to laptop / PC setup and review configurations before delivery to user, ensuring issues are fed back and corrected before deployment.
  • Proactive recommendation of hardware and software solutions and plan replacement processes.
  • Assist in the procurement of hardware and software and manage configuration and deployment throughout the organization.
  • Track licensing statistics and manages IT asset list, ensuring all records are kept up to date. Help to maintain software licensing requirements.
  • Assist in the maintenance and management of at stable and secure internal network.
  • Support user training and the optimization of the IT infrastucture to improve business productivity.
  • Delivery of assigned projects within a timely manner.
  • Provide 2nd and 3rd line support for HealthZones.
  • Test applications and systems to ensure functionality before production deployment.
  • Assist with special projects as requested.

 

Required Education, Training, Knowledge and Experience

 

  • Associates degree, or equivalent, in computer science or related discipline.
  • Two years of related IT desktop support work that includes a broad understanding of network support and MS Windows applications.
  • Strong knowledge of network cabling, PC’s, laptops, wireless and wired networks, email, Active Directory, printer services, TCP/IP, DNS and DHCP.
  • Solid understanding of Windows and Mac client operating systems as well as Windows Servers.
  • Must have working knowledge of FTP and SFTP protocols and understanding of PGP file encryption.

 

Core Skills, Competencies, and Characteristics

 

  • Excellent analytical and problem solving skills.
  • Strong attention to detail.
  • Excellent verbal and written communication skills.
  • Strong organizational and the ability to plan well.
  • Excellent multi-task and prioritizing skills.
  • Ensure system and data security is maintained at a high standard, ensuring the confidentiality, integrity and availability of the Virgin Pulse information systems and networks is not compromised.
  • CompTIA – Security+ or similar certification is desirable but not essential.

 

 

Work Environment

General office environment in which work is usually performed in a sitting position and may require stooping, kneeling, reaching, lifting and carrying during the course of the work shift.  Maybe required to lift up to 10 lbs. during the course of the work shift.

 

 

Framingham |

Job Summary

The Project Manager is an integral role in the organization that directly influences a client’s success. The role will have primary responsibility for managing complex client projects that can include new implementations, platform migrations, professional services, and other efforts requiring strong project management skills. The Project Manager ensures clients are ready to go live by working directly with client contacts and third party partners as well as the assigned Client Success Manager. The Project Manager must utilize Virgin Pulse’s standard implementation methodology, processes, and tools.

Job Duties

  • Project manages the implementation of new Virgin Pulse customers and serves as an expert on all operational aspects of all Virgin Pulse programs and solutions.
  • Project manages platform migrations and Professional Services customizations and implementations
  • Maintains overall project ownership and drives the coordination of activities and deliverables among all internal Virgin Pulse departments
  • Delivers the highest level of client satisfaction to ensure a successful Pulse implementation.
  •  Manages the operational and tactical activities of supporting any 3rd party integrations
  • Identify new steps and implement new procedures as part of product updates as necessary
  • Responds to and resolves client requests and questions during the implementation process
  • Solicits client feedback and works with Product Development to implement enhancements and fixes. 
  • Employs Virgin Pulse’s standard project methodology, processes, and procedures
  • Responds to and resolves client requests and questions during the implementation process
  • Participates in pre-sales activities to drive new business including RFP completion, prospect sales calls, and in-person finalist meetings
  • Provides supplemental operational and tactical support to the Services team when bandwidth allows
  •  Performs special projects as requested. 

Required Education, Training, Knowledge and Experience

  • Bachelor's degree, or equivalent, in related discipline
  • 1 – 3 years of directly related project management work experience working on complex projects with large corporate clients        
  • Excellent knowledge of Microsoft Office suite.
  • Experience working with project management tools (MS Project, Smartsheet, Teamwork, etc)

Core Skills, Competencies, and Characteristics

  • Strong project management skills
  • Ability to build relationships to work effectively with and through others
  • Excellent customer facing skills
  • Ability to prioritize deliverables and negotiate with clients and internal parties
  • Excellent interpersonal and writing skills.
  • Strong organizational skills and detail orientation.
  • Required to work cross-functionally within the organization and with external partners.
  • Strong analytical, problem-solving skills.

Work Environment

Will travel to customer sites approximately 10-15% of the time or 2-3 days per month.

 

Framingham |

Job Summary

The Project Manager is an integral role in the organization that directly influences a client’s success. The role will have primary responsibility for managing complex client projects that can include new implementations, platform migrations, professional services, and other efforts requiring strong project management skills. The Project Manager ensures clients are ready to go live by working directly with client contacts and third party partners as well as the assigned Client Success Manager. The Project Manager must utilize Virgin Pulse’s standard implementation methodology, processes, and tools.

Job Duties

  • Project manages the implementation of new Virgin Pulse customers and serves as an expert on all operational aspects of all Virgin Pulse programs and solutions.
  • Project manages platform migrations and Professional Services customizations and implementations
  • Maintains overall project ownership and drives the coordination of activities and deliverables among all internal Virgin Pulse departments
  • Delivers the highest level of client satisfaction to ensure a successful Pulse implementation.
  •  Manages the operational and tactical activities of supporting any 3rd party integrations
  • Identify new steps and implement new procedures as part of product updates as necessary
  • Responds to and resolves client requests and questions during the implementation process
  • Solicits client feedback and works with Product Development to implement enhancements and fixes. 
  • Employs Virgin Pulse’s standard project methodology, processes, and procedures
  • Responds to and resolves client requests and questions during the implementation process
  • Participates in pre-sales activities to drive new business including RFP completion, prospect sales calls, and in-person finalist meetings
  • Provides supplemental operational and tactical support to the Services team when bandwidth allows
  •  Performs special projects as requested. 

Required Education, Training, Knowledge and Experience

  • Bachelor's degree, or equivalent, in related discipline
  • 1 – 3 years of directly related project management work experience working on complex projects with large corporate clients        
  • Excellent knowledge of Microsoft Office suite.
  • Experience working with project management tools (MS Project, Smartsheet, Teamwork, etc)

Core Skills, Competencies, and Characteristics

  • Strong project management skills
  • Ability to build relationships to work effectively with and through others
  • Excellent customer facing skills
  • Ability to prioritize deliverables and negotiate with clients and internal parties
  • Excellent interpersonal and writing skills.
  • Strong organizational skills and detail orientation.
  • Required to work cross-functionally within the organization and with external partners.
  • Strong analytical, problem-solving skills.

Work Environment

Will travel to customer sites approximately 10-15% of the time or 2-3 days per month.

 

Framingham |

Job Summary

The Contracts Counsel works closely with the General Counsel and Contracts Manager to negotiate and draft a wide variety of contracts for clients, vendors and partners. 

 

Job Duties

  • Draft, review and negotiate a variety of agreements, primarily enterprise SaaS sales and commercial contracts, involving nuanced global data protection and privacy issues, HIPAA, and HITECH. This positon will also be responsible for vendor, partner and data sharing agreements.
  • Work with business executives and other departments’ stake holders on a broad range of complex legal, business and strategic issues as they arise in a fast-paced, rapidly-changing environment.
  • Research legal issues, help draft policies, playbooks and guidelines.

 Required Qualifications: 

  • Experience with SaaS model, and related legal and business issues.
  • Understanding and experience with US and EU privacy laws including HIPAA, HITECH, EU Data Protection Directive etc.
  • Must feel at ease interacting with a range of global customers from medium sized businesses to Fortune 500 enterprises.
  • Highly collaborative and able to organize and manage projects with multiple stake-holders and groups.
  • Fast learning, self-starter with an outstanding record and demonstrated ability to work with minimal supervision.
  • Tactful with strong internal and external negotiation skills. ·
  • Detail oriented, well organized and technically-adept.

Additional Characteristics: 

  • Team player
  • Sense of humor with an ability to fit into a hard working but relaxed and sociable team
  • Interest in Virgin Pulse’s industry

Required Education, Training, Knowledge and Experience

  • 4+ years of relevant legal experience, a mixture of in-house and law firm experience is preferred.
  • Accredited Law Degree and a current license.

 

 

Framingham |

Job Summary

Virgin Pulse is a SaaS based software solution company, focused on improving employee engagement.  Under limited supervision, this role will have primary responsibility for the construction and execution of client specific strategic plans for their assigned book of business.  They will oversee the day-to-day account management activities for the assigned clients by working closely with other functional departments within the company. It will be necessary to support the Sales/Business Development teams with pre-sales and upsell efforts.

Job Duties

·       Deliver the highest level of client satisfaction for client base while ensuring annual contract renewal and growth.

·       Ensure that all client contractual obligations are being met while communicating any contractual risks to appropriate Virgin Pulse management.

·       Effectively communicate product roadmap and engagement solutions to customers with passion and excitement. Skill must be leveraged across live meetings, telephonic discussions and webinars.

·       Work with marketing to develop promotions and competitions for each assigned account to positively influence program participation and engagement.

·       Prepare and deliver reviews for each account. Perform analytical reviews of client results and develop strategic recommendations and action plans aligned with client’s goals and objectives.

·       Serve as a customer advocate within Virgin Pulse and interface with internal departments to develop, implement and drive strategies to meet client requirements and enhance the product offering.

·       Provide oversight of the implementation process for assigned accounts and serve as an expert on all operational aspects of all Virgin Pulse programs and solutions.

·       Project manages day-to-day operational and tactical account management activities for assigned accounts.

·       Plan and implement challenges and promotions for each assigned account to influence program participation in partnership with Operational Teams in accordance with contract. 

·       Serves as Subject Matter Expert for Virgin Pulse Analytics tool and is responsible for training assigned clients on best practices for utilizing the tool as well as any enhancements.

·       Maintains internal client management tools for assigned accounts including Confluence, Salesforce and Jira. 

·       Responds to and resolves routine client requests and questions. Utilizes Client Success Specialist operational teams as appropriate and seeks assistance of manager with questions that are more complex

·       Maintains a strong working knowledge of all aspects of all Virgin Pulse programs.

·       Performs special projects as requested.

Required Education, Training, Knowledge and Experience

  • Bachelor's degree, or equivalent, in related discipline
  • At least 3 years of professional work experience in sales, marketing, account management or related customer service position a plus.
  • Strong knowledge of MS Office suit
  • Knowledge of Salesforce preferred. 

Core Skills, Competencies, and Characteristics

  • Excellent interpersonal and writing skills
  • Strong organizational skills and detail orientation
  • A high level of professionalism and positive work behavior.
  • Ability to work effectively in a fast paced, high energy, team-oriented environment.
  • Ability to multi-task and perform effectively under pressure.
  • Required to work cross-functionally within the organization and with external clients
  • Self-directed and proven ability to work independently
  • Strong analytical, problem-solving skills
Framingham |
Here at Virgin Pulse, we deliver a corporate wellness platform, including mobile and desktop app, that helps people achieve everyday success in their health and wellbeing journey. We are part of the employee experience for leading companies across the globe and we care about make a lasting difference in people’s lives.
 
Job Description Summary:
 
We’re looking for an insatiably curious design intern, interested in the full spectrum of product design from initial research and defining needs to design production and delivery of compelling interfaces and experiences. Qualified candidates are passionate about design, but not just pretty pictures—this role requires a willingness to dive into thorny problems and use a design thinking process to concept and deliver a solution.
 
In the product design intern role, you’ll help the team take on complex tasks and transform them into intuitive, easy-to-use solutions for our users, collaborating with our team of product designers, content specialists, product managers, and engineers. A passion for the arena (wellbeing experiences, apps, or ideas) as well as quantified self investigations are considered a plus.
 
Show us your favorite projects—a portfolio and project analysis/description is required for application.
 
Responsibilities include:
- concepting and brainstorming around use cases and scenarios, in collaboration with the larger product & engineering teams
- planning and coordinating research activities to validate product ideas
- product/feature design delivery, iteration, and production
- ability to ask smart questions, champion new ideas, and “blue sky” concepts while being grounded in delivery and execution
 
Qualities we’re looking for:
- experience in industry standard design software & prototyping tools (we use Sketch & Invision primarily, knowledge of other tools is a plus)
- solid grasp of typography, layout, UI clarity and task prioritization
- be excited about collaborating and communicating daily with teams and other stakeholders
- strong ability to communicate, both in collaboration with the product team and in coordinating research activities with our users
- passion for the wellbeing space, the overall user experience, the design thinking process, and a thirst for innovation and exploration
- understanding of design as an iterative process, embodiment of a can-do attitude (a product designer who can wear many hats, play a generalist, hungry to learn and experiment)
492 Old Connecticut Path, Suite 601
Framingham, MA 01701

Our Values

ONE TEAM ONE DREAM

We all share one dream, united and driven. We're one team because we respect, trust and care for each other. We're on a mission to change the world for good, and we'll only achieve a goal as big as this together. That's why when we ask for help, we know we'll get it.

We fail together. We learn together. We succeed together.

WE DELIVER

Our word is our reputation. We live or die by it. If we say we'll be there, we'll be there. On time and committed. We go above and beyond to deliver to our clients, our members and to each other. We take employers' most precious resources - their people - and deliver them back, better than ever, ready to perform at their best. It's a huge privilege and an even bigger responsibility.

When it comes to what we do, how we do it and how we treat each other - others make promises, we deliver.

INSATIABLY CURIOUS

We don't wait to be told - we're hungry to find a better way to get the job done. We share our ideas, however big or small, because we know that even small changes can achieve big results. We ask the hard questions to find the right answers. By finding the 'why', then we discover the 'how', even if that means turning everything on its head, upside down and inside out.

If there's a better, faster, simpler way to make things happen, we'll find it.

LIVE AND BREATHE IT

To be authentic and genuine in who we are and what we do, we need to live and breathe it. We need to show our clients and members what a culture of health and engagement really looks like. And it starts with you. Organize that walking meeting. Head to the gym at lunch. Sleep well, eat well. It's what gives you the energy and clarity of mind to get the best out of every day.

Because when we 'do', they follow. Our clients, our friends, and our families. Lead the revolution.

SERIOUSLY FUN

If changing the world is our destination, then getting there is half the fun. We love the serious work of improving the health and cultures of our clients, but if we can't have fun along the way, we're missing our own point. We put in the hard work, and we celebrate the wins - big and small.

Laughter is the music that fills the office and keeps the dance floor buzzing. And that's why our clients and members want to join the party.

SADDLE UP

We thrive when we're challenged and we're not afraid to take risks. Because courage is being scared to death but saddling up anyway. Sometimes it's the tough conversations with our colleagues and our clients that get the best results. We're straight talkers - considered and considerate.

We're bold giving feedback, and brave accepting it, up and down the line.

Blog

June 19, 2018
According to Gallup, employee engagement has remained stagnant in the United States – hovering around 30% – for the past five years. As long as engagement remains low, both individuals and businesses suffer – they are less productive and successful than they otherwise might be. Members of a workforce who are empowered, balanced and focused on personal wellbeing will be... The post 5 Strategies to Instantly Boost Employee Engagement Within Your Organization appeared first on Virgin Pulse. ...
June 13, 2018
Did you know that Virgin Pulse founded Employee Wellbeing Month in June 2009? It’s an entire month with free tools and downloads to support HR leaders in creating healthy employees. Now, Employee Wellbeing Month is bigger than ever. Let this month be the month that you… share the importance of employee health with your people lead the wellbeing conversation within... The post There’s Still Time to Join in Employee Wellbeing Month! appeared first on Virgin Pulse. ...
June 12, 2018
9 in 10 HR professionals name employee stress as a top factor that negatively impacts wellbeing1. Pressure can be positive and motivating and it is often essential in a job. But when pressure becomes excessive, or change comes on too quickly to be managed, individuals feel overwhelmed and, ultimately,  stress occurs. “A resilient business is built on resilient people.” Dr.... The post Managing Employee Stress and Fostering Better Health appeared first on Virgin Pulse. ...
June 8, 2018
Did you know that that U.S. businesses lose over $4.1 billion per year due to sleep loss? That’s almost $2,000 per employee! As an HR leader, you invest in your employees to optimize engagement, health and performance. Are you remembering to support healthy sleep habits, too? Developing and sustaining healthy habits requires a well-rested body and a clear mind. Sleep... The post INFOGRAPHIC: Why Employee Sleep Loss is Bad for Business appeared first on Virgin Pulse. ...
June 5, 2018
Employees are Disengaging According to Dr. David Batman, International Occupational Health Adviser and Science Advisory Board member for Virgin Pulse, “The modern workforce is in a critical state, and the health and wellbeing of employees are suffering.” Recent research shows that a high percentage of employees are disengaged and working in sedentary office cultures, factors that are linked to lifestyle-related conditions such as diabetes and heart disease. This puts a ...