51 - 100 employees
Series A
Healthcare & Pharma
Other

tend Company Overview

Dental care used to be just about your teeth. We make it about your entire wellbeing.

With doctors you love, technology that eases, and an environment that soothes, we turn every moment of your visit into a whole-you wellness experience.

Before, the best you could hope for was “You won’t feel a thing.” At Tend, we want you to feel something great.

Jobs at tend

 
19 Jobs Listed
Clear Filters
New York
At Tend, were combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. Tends Assistant Manager must be a passionate, service oriented leader who can support our Brand Principles, and deliver top-notch service to our guests. Work in collaboration with management, providers and clinical staff to earn the trust of our guests by personalizing their appointments and clinical care. We are reframing dental expectations and thats all part of the fun!...
HR, Finance, & Operations
Nashville
At Tend, were combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. We are reframing dental expectations and thats all part of the fun! As a Senior Software Engineer, youll work across teams and use cutting edge tech to solve interesting, large-scale problems. Creating at a rapid pace youll make a direct and lasting impact anywhere that technology powers our business. Responsibilities Establish design and architecture best practices for mobile and web...
Software Engineering/QA
New York
At Tend, were combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. We're searching for a compassionate, professional and knowledgeable Studio Manager to lead the overall operations of our studio. In this important role, the Studio Manager will serve as an ambassador & information resource to patients and staff We are reframing dental expectations and thats all part of the fun! Responsibilities Ensure our Tend studio (or multiple studios) operates...
HR, Finance, & Operations
New York
At Tend, were combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. We're seeking passionate, service-oriented Front Desk Associates, to support our studio operations, and deliver top-notch service to our guests. If you're a hyper-organized, efficient, forward-thinking problem-solver with exceptional interpersonal skills and attention to detail ... join our team! We are reframing dental expectations and thats all part of the fun! Responsibilities...
HR, Finance, & Operations
New York
At Tend, were combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. We're seeking passionate, service-oriented Front Desk Associates, to support our studio operations, and deliver top-notch service to our guests. If you're a hyper-organized, efficient, forward-thinking problem-solver with exceptional interpersonal skills and attention to detail ... join our team! We are reframing dental expectations and thats all part of the fun! Responsibilities...
HR, Finance, & Operations
New York
At Tend, were combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. We're seeking passionate, service-oriented Front Desk Associates, to support our studio operations, and deliver top-notch service to our guests. If you're a hyper-organized, efficient, forward-thinking problem-solver with exceptional interpersonal skills and attention to detail ... join our team! We are reframing dental expectations and thats all part of the fun! Responsibilities...
HR, Finance, & Operations
Nashville
At Tend, were combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. We are reframing dental expectations and thats all part of the fun! As a key member of the Talent Acquisition team, the Sourcing Specialist is responsible for building talent pipelines across our various markets. We are looking for someone passionate about our mission and creating an amazing experience for our candidates. Responsibilities Partner with Talent Acquisition team and...
HR, Finance, & Operations
Nashville
As a key member of the Leadership Team, the Vice President of Revenue Cycle Management (RCM) reports to the Chief Financial Officer (CFO) and assumes a strategic role in the overall management of the revenue cycle for all Tend guests. This includes the insurance eligibility, billing and collection functions for the organization. The VP, RCM will have primary day-to-day responsibility for planning, implementing, managing and controlling all insurance verifications, billings and collections for services provided by the organization. This will include direct responsibility for negotiating payor...
HR, Finance, & Operations
Nashville
Were searching for a compassionate & thorough Guest Experience Specialist to join our team, to provide concierge-like support to our patients. Working in a collaborative & engaging environment, youll truly impact and influence the overall Tend experience. Responsibilities Consistent delivery of high-quality patient experience, keeping our Tend values at heart. Manage & carefully respond to inbound patient communications, by phone, text, & email. Communicate outbound to patients, in alignment with brand philosophy. Schedule patients, using technology platforms. Resolve...
Customer Success
Nashville
We're seeking a Revenue Cycle Analyst to support the overall revenue process, through the management & coordination of billing and reconciliation. Responsibilities Manage daily billing & reconciliation transactions. Oversee daily cash posting. Work outstanding A/R thoroughly. Complete & deliver detailed analysis & reporting. Qualifications & Experience Prior RCM experience, preferably in dental and/or healthcare, with focus on billing, claims, verification of health insurance, posting EOBs to patient accounts, and on-going communication with insurance companies....
HR, Finance, & Operations
New York
At Tend, were combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. Tends Regional Director must be a passionate, service oriented leader who can support our Brand Principles, and deliver top-notch service to our guests. Work in collaboration with studio management, providers and clinical staff to earn the trust of our guests by personalizing their appointments and clinical care. We are reframing dental expectations and thats all part of the fun!...
HR, Finance, & Operations
New York
At Tend, were combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. Tend is seeking a Studio Design Director as a key member of our Studio Development team (Tend locations). Reporting to the Chief Development Officer, they will lead our Studio Design function and be responsible for oversight, strategic planning and implementation of the Design Process in NYC and beyond. As Studio Design lead, this person will implement and continuously improve our...
HR, Finance, & Operations
New York
At Tend, were combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. We're searching for a compassionate, professional and knowledgeable Studio Manager to lead the overall operations of our studio. In this important role, the Studio Manager will serve as an ambassador & information resource to patients and staff We are reframing dental expectations and thats all part of the fun! Responsibilities Ensure our Tend studio (or multiple studios) operates...
HR, Finance, & Operations
New York
At Tend, were combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. Tends Training & Development Specialist must be a passionate, service oriented leader who can support our Brand Principles, and deliver top-notch service to our guests. Work in collaboration with management, providers and clinical staff to earn the trust of our guests by personalizing their appointments and clinical care. We are reframing dental expectations and thats all part of...
HR, Finance, & Operations
New York
At Tend, were combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. We are reframing dental expectations and thats all part of the fun! Responsibilities Build and implement a multichannel referral program, setting up and monitor complex customer journeys, triggers and automations Manage and track referral campaigns from end to end; strategy, calendaring, creative strategy, implementation, deployment, optimization, monitoring, reporting and analysis...
Marketing
New York
At Tend, were combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. Tends Clinical Trainer must be a passionate, service oriented leader who can support our Brand Principles, and deliver top-notch service to our guests. Work in collaboration with management, providers and clinical staff to earn the trust of our guests by personalizing their appointments and upholding a high standard of clinical care. We are reframing dental expectations and thats all...
HR, Finance, & Operations
New York
At Tend, were combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. We are reframing dental expectations and thats all part of the fun! Responsibilities Develop Paid and Organic Search and Social along with other Digital Channels and partnership with Director of Growth and Marketing Team Accountable for pacing, forecasting, and budget management across all paid search and social accounts Accountable for delivery of all projects within agreed upon...
Marketing
New York
The Director of Business Development will lead a critical dimension of the Tend member acquisition strategy. This person will be responsible for a two-path approach for business development. One path is developing key relationships with employers to drive significant acquisition through employer benefit programs. The second path is to frame, initiate and maintain strategic partners with category adjacent brands to drive high potential patient referral into Tend. You will: Be responsible for defining and leading the Tend business development strategy. You will develop, recommend, and execute...
Marketing
New York
We're seeking passionate, service-oriented Front Desk Associates, to support our studio operations, and deliver top-notch service to our guests. If you're a hyper-organized, efficient, forward-thinking problem-solver with exceptional interpersonal skills and attention to detail ... join our team! Responsibilities Welcome & comfort guests as they visit our Tend studio. Provide consistent, high-quality service and hospitality to guests, in-studio, and as needed, through email or by phone. Partner with the Studio Manager in daily operational tasks, such as scheduling, tidying, preparing...
HR, Finance, & Operations
9 Great Jones St.
New York, NY 10012
1033 Demonbreun St., Suite 300
Nashville, TN 37203

Our Values


We tend to our guests

The people who trust us with their mouths deserve better. We want to give them an experience so great it outweighs all the bad ones they’ve had before. That’s why we obsess over making their visits extraordinary. We have a lot of making up to do for the entire industry. And we can do it. One gum at a time.


Care connects us

Our team represents a diversity of strengths and backgrounds. This lets us see many ways forward where others only see one. We maintain a unified mission, but not a homogenous culture. We’re brave enough to keep each other in check, humble enough to admit mistakes, and tender enough to support each other.


Think ahead, act now

We see ways to improve—everywhere. We make smart decisions—fast—and challenge the status quo. We’re continually on the lookout for what’s working and what isn’t, finding ways to cultivate and preserve success. We expect change to be a constant. Our edge is to know when to stop talking and pull out the floss.

Blog

November 19, 2019
Maybe you’ve walked by our Flatiron Studio. Maybe you’ve seen “Look forward to the dentist” or “A new kind of dental office” in the windows of our upcoming FiDi and Midtown Studios. Or in an ad online. Maybe you’ve visited our website. Maybe you’re intrigued.Who are these Tend people? They’re hiring. Do I want to work for them? Do they want to hire me?In my last post, I talked about how Tend is innovating for our guests. We want to be the first dental experience they actually ...
October 7, 2019
“How was your last visit to the dentist?” That’s a question I’ve been asking people a lot lately. And when I do, they tend to grimace or laugh anxiously. Their minds are flashing to the fluorescent waiting room with the wrinkled, two-year-old magazines. The hygienist who they’re sure is judging them for not flossing. Then the dentist coming in and telling them they need fillings. The uncertainty about whether it’s necessary. Sure, some progressive dentists are exceptions, but the ind...