51 - 100 employees
Series C
Consumer
Enterprise Software / SaaS
Hardware & Robotics

Superpedestrian Company Overview

Superpedestrian is a transportation robotics company located in Cambridge, MA. Founded out of MIT in 2013, Superpedestrian develops technologies for micro-electric vehicles that optimize safety, reliability, and performance.

Superpedestrian spent over 4 years developing its proprietary Vehicle Intelligence system, which was first introduced in the company’s consumer product, the Copenhagen Wheel. Since 2018, Superpedestrian has focused its efforts on engineering and validating its new electric scooter for shared fleets. Featuring the mature Vehicle Intelligence platform, Superpedestrian’s fleet scooter can detect and protect against more than 100 common malfunctions.  This platform of embedded computers and cloud software enables Superpedestrian’s scooters to autonomously protect from damage during and between rides. Within nanoseconds, the scooters can detect potential problems such as battery fires, short circuits, or failed brakes, and take corrective action to avert damage.

Vehicle Intelligence prevents over 50% of issues that would cause other scooters to fail, and streamlines operations if issues arise. If the scooter can’t protect itself, it automatically becomes unavailable for rental and generates a detailed service ticket for repair. The result is a substantial improvement in vehicle safety for scooter riders and major cost savings for fleet operators.

Superpedestrian is re-engineering micromobility, one vehicle at a time. 

 

Jobs at Superpedestrian

 
17 Jobs Listed
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Cambridge
Superpedestrian is seeking a Customer Support Manager to lead an internal and external team of Support Specialists and develop new service protocols for burgeoning Superpedestrian products. The manager will support our customers and partners through integration with our proprietary Vehicle Intelligence hardware/software platform, and should have a proven track record of building scalable customer support platforms. The manager will be a front-line representative of Superpedestrian with direct responsibility for establishing brand-defining exceptional customer service as Superpedestrians...
Customer Success
Cambridge
Superpedestrian is seeking an Operations Coordinator who will be responsible for helping with new market launches, day to day fleet operations, customer demos, and fleet maintenance. The Operations Coordinator will be a key team member ensuring that we are able to execute hands-on projects as we grow our fleet presence around the world. Successful candidates will have an entrepreneurial mindset with a passion for problem solving, and the ability to thrive in ambiguous situations. What youll do: Represent Superpedestrian on the ground for new market launches and ensure we are prepared with...
HR, Finance, & Operations
Cambridge
Superpedestrian is seeking a hands-on Systems Engineer to drive the creation and verification of engineering requirements. Working at the intersection of the firmware, electrical, and mechanical domains, you will ensure that our E-bike and E-Scooter sharing products perform beyond expectations. You will work closely with the engineering teams to drive performance of the system as a whole and will combine qualitative and quantitative data from testing, manufacturing, and fielded units to understand and improve the products and experiences. What youll do:...
Hardware Engineering
Cambridge
Superpedestrian is seeking a full time Customer Service Associate at our Cambridge, MA headquarters. This person will assist our riders by providing them with product information and helping to resolve service issues. Qualified candidates will have significant experience in direct customer service, and a history of exceeding performance indicators. Familiarity with CRM systems and practices is a must. We are looking for a highly motivated individual who is adept at operating effectively during periods of high pressure while remaining professional and achieving consistent results. The ideal...
Customer Success
Cambridge
Superpedestrian is seeking a part time Customer Service Associate at our Cambridge, MA headquarters. This person will assist our riders by providing them with product information and helping to resolve service issues. Qualified candidates will have significant experience in direct customer service, and a history of exceeding performance indicators. Familiarity with CRM systems and practices is a must. We are looking for a highly motivated individual who is adept at operating effectively during periods of high pressure while remaining professional and achieving consistent results. The ideal...
Customer Success
Cambridge
Who you are Superpedestrian is seeking a Data Analyst to join our Product team. The role is ideal for recent graduates and early-career candidates. This position will benefit from supportive mentorship, and will have the opportunity for rapid growth for the right candidate. The Data Analyst will support decision making at various levels of product development for Superpedestrians electric scooters and Vehicle Intelligence platform. This is an exciting opportunity to be directly involved in transforming sustainable urban mobility in a rapidly growing organization. We are looking to hire...
Product Management
Cambridge
Superpedestrian is seeking an Associate Product Manager to join our product team. The Associate PM role is ideal for recent graduates, early career candidates, or those looking to transfer into product management. This position will benefit from supportive mentorship, with the opportunity for rapid growth within the company for the right candidate. The Associate PM will support the development of our electric vehicles and Vehicle Intelligence platform, oversee successful fleet rollouts, and gather data for product iterations and improvements by creating feedback loops for internal and...
Product Management
Cambridge
Superpedestrian is seeking a Product and Deployment Manager to guide B2B customers through global deployments of shared micromobility fleets, and to support our internal product team. The manager will support our customers and partners through integration with our proprietary Vehicle Intelligence hardware/software platform, and oversee successful fleet rollouts. In addition, this role will gather data for product iterations and improvements by creating feedback loops for internal and external stakeholders. The manager will be a front-line representative of Superpedestrian with direct...
Product Management
Cambridge
Superpedestrian is seeking a NPI Process Engineer with experience producing complex electromechanical assemblies. The role will be responsible for managing the manufacturing of electric micromobility vehicles. You should have a proven track record of moving products through production and bringing them to market. The role will require experience with manufacturing processes including casting, stamping, extruding and injection molding, and experience working in China. What youll do:...
HR, Finance, & Operations
Cambridge
Superpedestrian is seeking a Manufacturing Process Engineer with experience producing complex electromechanical assemblies. The role will be responsible for managing the manufacturing of electric micromobility vehicles. You should have a proven track record of moving products through production and bringing them to market. The role will require experience with manufacturing processes including casting, stamping, extruding and injection molding, and experience working in China. What youll do:...
HR, Finance, & Operations
Cambridge
Superpedestrian is seeking a Senior Manufacturing Engineer with experience producing complex electromechanical assemblies. The role will be responsible for managing the manufacturing of electric micromobility vehicles. You should have a proven track record of moving products through production and bringing them to market. The role will require experience with manufacturing processes including casting, stamping, extruding and injection molding, and experience working in China. What youll do:...
HR, Finance, & Operations
Cambridge
We are seeking a Backend Software Engineer to join the Superpedestrian software team. The ideal candidate has strong skills in backend development, API design and database structures. There are currently several opportunities open in the software team so we are looking for candidates at different stages of their career. Dont hesitate to apply if you only meet some of the preferred qualifications, or if you feel youre overqualified. This is a position where you will have the opportunity to shape your responsibilities based on the skills you bring to the table. What...
Software Engineering/QA
Cambridge
Superpedestrian is working on the next generation of shared mobility fleet scooters. We are seeking a Senior Embedded Software Engineer to join our embedded software development team. The ideal candidate has strong skills in embedded software architecture, design, and implementation on resource constrained, robotic-like systems. Ideal candidates will also have experience in battery management software and lifecycle management of lithium-ion battery packs. You must demonstrate high competency in core embedded concepts such as system time management, peripheral configuration, and inter...
Hardware Engineering
Cambridge
We are seeking a iOS Developer to join the Superpedestrian consumer software team. The ideal candidate will take a leading role in pushing our iOS app forward. There are currently several opportunities open in the software team so we are looking for candidates at different stages of their career. Dont hesitate to apply if you only meet some of the preferred qualifications, or if you feel youre overqualified. This is a position where you will have the opportunity to shape your responsibilities based on the skills you bring to the table. What youll do: Design and build...
Software Engineering/QA
Cambridge
Superpedestrians electric scooter, powered by Vehicle Intelligence, is the world's most advanced fleet vehicle. The fleet management platform is comprised of sophisticated web applications, elegant mobile tools, and delightful consumer-facing products. Superpedestrian is seeking a UX/UI designer who will be responsible for delivering and improving pixel-perfect designs for Superpedestrians mobile and web applications. The ideal candidate will have a passion for well thought-out, user-centered design, and be able to identify with the core elements of Superpedestrians brand identity: utility...
Product Management
Cambridge
Superpedestrian is seeking an Embedded Software Engineer to join the embedded software development team. The ideal candidate has strong skills writing embedded software on resource constrained, robotic-like systems. They should also have experience in low-level chip configuration, system time management, sensor sampling/conditioning, and inter-processor communications (CAN, SPI, I2C). Experience with telecom protocols such as Bluetooth, GPRS and LTE is a plus. Experience in the area of motion control implementing motor drive software for brushless DC motors on a microprocessor is...
Hardware Engineering
Cambridge
We are seeking a Android Developer to join the Superpedestrian consumer software team. The ideal candidate will take a leading role in pushing our Android app forward. There are currently several opportunities open in the software team so we are looking for candidates at different stages of their career. Dont hesitate to apply if you only meet some of the preferred qualifications, or if you feel youre overqualified. This is a position where you will have the opportunity to shape your responsibilities based on the skills you bring to the table. What youll do: Design and build...
Software Engineering/QA

Life at Superpedestrian is about creating the magic that people feel while riding the Copenhagen Wheel. Whether you're a robotics engineer designing a real-time response system, a designer creating a beautiful object, or responsible for organizing ride events around the world, we work together.

You don’t have to be the world’s most obsessed cyclist but you do have to possess a strong love for cities and a desire to make them better. Our products make people go wow, and our commitment is to offer fun and compelling alternatives to driving a private car.

Why Is Working With Us Super?

Agents of change

We have got a lot to do and we tackle everything as a team. We thrive on mutual respect and commitment to allow the best ideas to flourish. That’s how we can make great technologies that change the world.

The experience

We are trying to change the world, and nobody said it was going to be easy. You will be expected to challenge and be challenged, but you will be invited to make your voice heard and help shape Superpedestrian’s future.

Gorgeous workspace

Your job is about changing urban mobility, but some days you will be stuck at your desk. When you are, that desk is in a renovated warehouse with a full kitchen and courtyard in the heart of Cambridge.

Work with the best

At Superpedestrian you will feel at home from day one with a team of fun, like-minded, driven people from across the top echelons of the industry.

Excellent benefits

We offer a competitive compensation and equity package to rival the best, as well as a choice from a wide range of insurance and retirement plans.

84 Hamilton Street
Cambridge, MA 02139