Engineering Spotlight: Devoted Health
Devoted Health is looking to help provide proper, and more affordable, healthcare for seniors. We spoke with the company’s Co-Founder and CEO Ed Park for the VentureFizz Podcast where he spoke in detail about Devoted Health’s mission.
We connected with Mimi Liu, Engineering Director at Devoted Health, to get an inside look at the company's engineering team. Liu also went into lots of details about Devoted Health’s technology, the various projects, the team's culture and more.
Interested in joining Devoted Health’s engineering team? Take a look at all of the company’s openings on the list to the right!
Quick Hit Details
Year Founded: 2017
Number of Employees: 288
Number of Engineers: 25
Industry: Healthcare insurance
Can you share a summary on what Devoted Health does?
Devoted Health is a technology-enabled healthcare plan in the Medicare Advantage Space. Our mission is to treat our members like they are family by providing them with a high-quality affordable health plan and clinical services.
What are some of the different technologies that the engineering team gets to work with and at what scale?
Go, GRPC, Python, React, and Typescript.
What are some of the interesting projects that the engineering team is tackling?
Overall they are responsible for member experience and technically enabling teams that touch members directly. Challenges around data- how to surface the opportunities to improve care to the right people at the right time. For example, capturing what a senior is looking for in a health plan and trying to model this in a way that both ensures what they want is met and that we can best serve them.
After member enrolls - How we identify opportunities and predict them before catastrophic events happen? How do we use data to weave together teams that don’t talk to each other? There is a big system and clinical piece to this.
Does your engineering team have a chance to work on projects outside of their day-to-day responsibilities?
We hold Get Our House In Order days where we ask ourselves:
Are there things that cause me pain that I never get around to addressing?
Is there an area I want to learn more about?
Are there little secrets or tweaks that you use that could be of value to others?
What is the culture like at Devoted Health for the engineering team?
Commitment to building a diverse team, family-friendly - help build a startup and grow a family at the same time.
What can a potential employee expect during the interview process?
Transparency, mutual fit, quick, and rubric upfront flexibility.
Are you involved in any local tech organizations or Meetups?
Yes, we are involved in Lesbians Who Tech, Girls Who Code, Grace Hopper, the GO community, The Ruby Community and a number of other groups.
Rapid Fire Q&A
What’s on tap?
Bevi seltzer and cans of local craft beer.
Star Wars or Star Trek?
iPhone or Android?
Coffee - hot or iced?
What TV show describes the engineering team’s culture?
Parks & Rec - We’re a passionate and scrappy team on a mission to cut through red tape and fight the good fight to improve the lives of the people we serve.
What music is playing in your office?
We have a #devoted-radio slack channel where we recommend songs to each other by theme. Past themes include your favorite karaoke song, sunshine, and felines (in honor of the passing of Grumpy Cat).
View from your office:
Sonja Peterson, Senior Full Stack Software Engineer
Sonja Peterson is a senior full stack software engineer at Devoted Health. As part of the Member Experience product development team, she focuses on supporting Devoted's Guides, who help members navigate their benefits and the health care system. Since joining Devoted in fall 2018, she’s helped restructure Devoted’s React frontend to speed up development and reduce complexity, and built tools to help different teams within Devoted coordinate their outreach and assistance to members.
Prior to working at Devoted, she was a software engineer and tech lead at BookBub, a book discovery startup based in Cambridge. At BookBub she worked across the entire stack building new ways for consumers to discover books and marketing tools for authors and publishers. She’s given talks on software testing and API design at RailsConf and Boston Ruby Group. Outside of work, she loves finding new places to hike and ski around New England, and reading books in almost every genre.
Matt Hofmann, Full Stack Engineer
Matt Hofmann joined Devoted as a full stack engineer in May 2019, after over a decade at athenahealth as an engineer and manager. In both roles, Matt has focused on ways to improve patient care by providing better tooling and data access for healthcare payors and providers. At Devoted, he is part of the engineering team supporting Devoted Guides, who provide customer support and guidance to Devoted’s members. This includes projects ranging from CRM-like tools for managing member data, to the integration with vendors for managing outreach and communication with members, to incentive programs that encourage healthy behaviors.
At the office, you are likely to find Matt sketching up a workflow diagram, juggling far too many Git branches, or rationalizing about why Perl isn’t that much worse than Golang. Outside the office, you are likely to find him biking, snowboarding, gaming, or doing terribly at pub trivia nights.
Images courtesy of Devoted Health