Career Path: Hannah Dalke, Manager of Product Management at LogMeIn (LastPass)
What do the career path and the day-in-the-life look like for a Manager of Product Management at LogMeIn?
We connected with Hannah Dalke to find out!
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Where did you grow up? What did your parents do for work?
I grew up in Shrewsbury, MA. My mom is a realtor in Central Mass. My dad was a Director of Software Engineering (he is now retired and a self-proclaimed “Director of Life Experiences”).
Where did you go to college? What did you study and what were some of your initial jobs out of school?
I went to Bryant University in Smithfield, Rhode Island where I studied International Management with a minor in French.
During college, I was a product intern at TripAdvisor. After college, I joined TripAdvisor full-time as part of their 2-year Product & Marketing Rotation Program, and then became a Product Manager on their User Engagement Team.
I left TripAdvisor in 2016 and have been at LogMeIn ever since - starting as a PM on join.me before moving over to LastPass in 2017. Over the past year, I have transitioned into managing other PMs, while also still being a PM working directly with engineering teams.
What has attributed to your success thus far and has helped propel you to the position you have now?
There are two big things that have helped me get to where I am today.
First, building a strong network of people I can trust (and who are smarter than me!). I can’t tell you how many times I have reached out to old co-workers asking for advice or just to bounce ideas around - whether it be “what should my next career move be?” or just “hey, what do you think about this idea I have?”. It’s super helpful to be able to get an outsider’s perspective.
Second, not being afraid to ask for more responsibility. In product management, there is always going to be some cool new project that needs a good leader on it, so why not ask to be that person! Worst case scenario, I’ll be told “no”, but in most cases, taking the initiative to ask for more responsibility tends to lead to more success (or at least more opportunities to learn).
Can you share the high-level responsibilities of your current position as Manager of Product Management at LogMeIn?
At a very high level, I am responsible for helping to define and communicate both the short-term and long-term strategy for LastPass. I work directly with my dev teams to define, document, prioritize, and execute all product requirements on our roadmap. External to my dev teams, I am the liaison between engineering and all other stakeholders to ensure the smooth release of any new product (this includes working directly with teams such as UX/Research, Product Marketing, Sales, Support, Care, Analytics, etc). As a manager, I also have direct reports who I am responsible for.
Any tips for someone considering a career in Product Management?
I honestly think finding someone with the right personality and attitude is more important than finding someone who has formal training when it comes to Product Management. The best product managers I’ve worked with are those who are well organized and confident in their decision making.
While I went to school for International Management, I never took any courses specific to Product Management. I’ve learned everything I know by watching other more experienced product managers and copying them!
Day in the Life
Coffee, tea, or nothing?
Both! LogMeIn has an awesome cafe, so every morning you’ll see me with an iced tea in one hand and a latte in the other.
What time do you get into the office?
Typically around 8:30am
What are three things that motivate you in your role?
My engineering teams! They are the ones who deserve all the credit. I love that I can come up with an idea and within a few days, my engineering teams can make those ideas become a reality.
Seeing the impact my releases have on our customers (which in turn positively impacts LastPass as a business). I love that as soon as a new product is released to our customers, I can immediately track its usage and see how it is performing. For the first few days after a big release goes out, you are likely to see me refreshing my Amplitude Dashboards every 5 minutes!
Hearing someone yell on the street “I love LastPass!” when I’m wearing a LastPass shirt - it happened just the week
Every day is different, but can you outline what a typical day looks like for you?
I hate to say it, but I always start my day by checking Slack before heading to the gym. I work with an engineering team based in Budapest, Hungary (+6 hours ahead of Boston), so I try to make sure I’m not blocking them on anything during their workday.
Once I get into the office, the majority of my mornings are spent in meetings with my coworkers in Budapest - whether it be a sprint planning meeting, technical refinements, design meetings, weekly update meetings, etc. I also have a quick 15 minute standup with my engineering team every morning.
The afternoons are when most of my actual work gets done. By that time, my coworkers in Budapest have gone home for the day, so I can focus on planning upcoming projects and analyzing results from recent releases.
After work, you’ll usually find me trying out a new restaurant in Boston or cooking something at my apartment.
What time do you head out of the office?
Usually between 5:00 and 5:30pm
Do you log back in at night or do you shut it down completely?
I have slack on my phone, but I’ll typically only check messages sent directly to me at night.
Any productivity hacks?
Put together a Release Plan for every project outlining the high level scope of the project and timing of the release (without any of the granular technical details). At LastPass, our releases impact so many other teams (Product Marketing, Sales, Support, Customer Care, Demand Gen, Documentation) so it makes it super easy to keep everyone up-to-date by just sharing out this Release Plan with them. Plus, (pro tip!) you won’t have to give the same update over and over again.
What are the 3 apps that you can’t live without?
LastPass (!!!!) - Really though, I use LastPass every single day, multiple times a day, and not just because it’s my job. The only password I still know is my master password to my LastPass account.
Uber/Lyft - I don’t have a car so Uber/Lyft is crucial if I need to get anywhere quickly
Vivino - So that I never mistakenly buy a bad bottle of wine :)
What professional accomplishment are you proudest of?
My proudest accomplishment to date was my involvement in a recent SaaS acquisition for LastPass. I was able to lead the product side of this acquisition from the initial market research proposal, to meeting with all potential companies, and performing due diligence on our top targets. Once the acquisition closed, I led the product integration of the newly acquired technology into our existing LastPass ecosystem. Within 4 months of closing the acquisition, we were able to launch three entirely new product offerings to our customers!
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