51 - 100 employees
Series A
Big Data & Analytics
Enterprise Software / SaaS
Marketing & Sales Tech

SevenRooms Company Overview

From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate the meaningful, direct relationships with guests that make exceptional experiences possible. Founded in 2011 in New York, the reservation, seating and guest management solution gives operators the tools they need to develop direct relationships with guests, boosting revenue and enabling personalized service and marketing.

SevenRooms has restaurant, hotel and nightlife clients in more than 100 cities worldwide, including: Jumeirah Group, The Cosmopolitan of Las Vegas, Standard Hotels, LDV Hospitality, Live Nation, TAO Group, Zuma, Bagatelle, Altamarea Group, NoHo Hospitality Group, Chase Hospitality Group, Mercer Street Hospitality, Corbin and King, Ethan Stowell Restaurants and The h.wood Group.

Recent press

Business Insider: Amazon has invested in its first restaurant operations startup, and it could reveal the future of Alexa

Jobs at SevenRooms

 
16 Jobs Listed
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New York
About the Role From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate a direct relationship with guests to enable exceptional experiences. By leveraging data from dozens of external and internal sources with our proprietary algorithms, our software enables hospitality operators to understand their customers, market to them and efficiently provide world-class experiences. SevenRooms Engineering is seeking a smart and resourceful Quality Assurance Analyst to support our rapid...
Product Management
New York
About the Role From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate a direct relationship with guests to enable exceptional experiences. By leveraging data from dozens of external and internal sources with our proprietary algorithms, our software enables hospitality operators to understand their customers, market to them and efficiently provide world-class experiences. SevenRooms Engineering is seeking a smart and resourceful Quality Assurance Engineer to support our rapid...
Product Management
New York
About the Role From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers hospitality operators to understand their customers, market to them, and efficiently provide world-class experiences. As the Engineering Manager at SevenRooms, you will help scale our engineering organization for the next phase of growth. Our exceptional software engineers operate with smarts and speed - and as a manager, you guide the way. The SevenRooms platform is a rapidly evolving product with complex technical challenges that demands a world class team...
Software Engineering/QA
New York
About the Role From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers hospitality operators to understand their customers, market to them, and efficiently provide world-class experiences. Our mobile application is the primary way by which restaurant staff run operations and make split-second decisions about service that impacts both the guest experience and the bottom-line. Customers operating in a high-stress, fast-paced environment introduces a number of technical scenarios. As our product continues to evolve, we are looking for an iOS...
Software Engineering/QA
New York
About the Role We are looking for a passionate and experienced Recruiter to join our People team. In this role, you will design and implement best-in-class recruiting strategies that scale, while building a fantastic experience for candidates & teammates alike. You'll be a consultative partner to our hiring leaders, getting to know, advise, and advocate for their businesses. And from a candidates' first touch with SevenRooms, you will be a guide, thought partner, and advisor for driving engagement with talent. What You'll Do Own full lifecycle...
HR, Finance, & Operations
New York
About The Role We are looking for a go-getter Sales Development Representative to help hospitality operators find the solution theyve been dreaming of! You love hospitality and technology and want to be part of an innovative software startup changing the world of hospitality. The Sales Development Representative (SDR) will play a critical role of identifying and qualifying prospects that fit within our target customer profile. The SDR acts as the first point of contact between prospects and the sales team. What Youll Do Prospect and identify clients to...
Sales & Business Development
New York
From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate a direct relationship with guests to enable exceptional experiences. By leveraging data from dozens of external and internal sources with our proprietary algorithms, our software enables hospitality operators to understand their customers, market to them and efficiently provide world-class experiences. About the Role SevenRooms Engineering is seeking a Fullstack Software Engineer to support the companys rapid growth. You will work closely...
Software Engineering/QA
New York
About the Role We're looking for talented and highly consultative Account Executives to help hospitality operators find the solution theyve been dreaming of! You love hospitality and technology, and have had proven SaaS sales success. Youre excited by the prospect of working with a seven-year-old+ startup based in Chelsea. Your buzzwords are CRM and POS, and you know the best tips and tricks to connect with hospitality operators. Most importantly, you want to be part of an innovative and hardworking software startup changing the world of hospitality. As an Account Executive...
Sales & Business Development
New York
About the Role SaaS is on our mind; hospitality is in our heart. We are looking for a passionate Customer Success Manager who will help us ensure the long-term success of our customers. You will be there to support them once the contract is signed, through the deployment, training, and onboarding, and the entire lifecycle of the client. You love hospitality and have possibly even worked with restaurants before. You are intrigued by operations and logistics and solving the next puzzle. You are organized, love to multitask, seek challenges, excitement and a fast-paced...
Customer Success
New York
About the Role SevenRooms is hiring for a Director, Customer Success to lead our Restaurant Success function. In this role, you will be responsible for guiding, mentoring, and hiring members of the Customer Success team, while also providing our clients with a fantastic experience on our platform. You will lead strategic initiatives aimed at maximizing adoption, retention, and overall customer lifetime value for our clients. We are looking for someone who is passionate about the customer experience, is metrics-driven, and will help reinforce our customer-first mindset and...
Customer Success
New York
About The Role The Senior Product Manager will join a fast-paced Product team responsible for the definition and creation of innovative software products for our global customers and internal business stakeholders. Our Product Managers interact regularly with cross-functional teams, including engineering, user experience design, customer success, and finance. They also represent the voice of internal stakeholders to ensure we are also developing internal facing products and system integrations to meet their needs. Flexibility and the ability to meet tight deadlines with good...
Product Management
New York
About the Role We are looking for a sales leader whos passionate about coaching and growing talent, and is excited to help us scale. The ideal candidate must have run complex sales cycles and mastered consultative processes in addition to having led teams with marked success. As the Sales Manager at SevenRooms, you will oversee and grow our East Coast Dining Sales team. What You'll Do Be a strong people leader assess the strengths and weaknesses of your team and manage accordingly; provide weekly, monthly, and quarterly performance reports with your team Grow the team...
Sales & Business Development
New York
About the Role SaaS is on our mind; hospitality is in our heart. We are looking for a passionate Customer Success Manager, Enterprise who will help us ensure the long-term success of our enterprise customers. You will be there to support them once the contract is signed, through the deployment, training, and onboarding, and the entire lifecycle of the client. You love hospitality and have possibly even worked in the hospitality space. You are intrigued by operations and logistics and solving the next puzzle. You are organized, love to multitask, seek challenges, excitement...
Customer Success
New York
From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate a direct relationship with guests to enable exceptional experiences. By leveraging data from dozens of external and internal sources with our proprietary algorithms, our software enables hospitality operators to understand their customers, market to them and efficiently provide world-class experiences. About the Role Our Product team is seeking a hands-on Product Designer to craft and deliver extraordinary experiences to our customers. You...
Product Management
New York
About the Role SevenRooms is looking for a Senior Data Analyst to help disseminate data-driven business insights to each of our core teams. Reporting to the Director of Strategy, the right candidate will have a good mix of both quantitative and qualitative skills - you can not only manipulate large data sets but can also create impactful and persuasive storylines from that data. We are looking for an experienced analyst who is comfortable with giving data-driven suggestions to business leaders that will help drive results. What You'll Do Lead and own the setup of cross-...
Sales & Business Development
New York
About the Role SevenRooms is transforming hospitality. We help restaurant, hotel, nightclub and entertainment operators create and cultivate direct relationships with their guests. Our reservation, seating and guest engagement platform boosts revenue and enables personalized service and marketing. Were searching for an experienced B2B product marketing professional to drive our client-facing product marketing efforts. Reporting to the SVP, Marketing, you will be a product expert and play a key cross-functional role in evangelizing our product with internal and external...
Marketing
122 West 27th Street
New York, NY 10001

We're transforming hospitality. Work with us to make it happen.

We believe that when insight and instinct combine, people and businesses thrive. At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

SevenRooms Why Work Here

Austen Asadorian
Austen Asadorian
Sales Manager

At SevenRooms, it’s been exciting to see the conversation shift from a data-driven system being a ‘nice to have’ to a ‘must have.’ I joined SevenRooms because I was hyper aware of the pain points in the industry around reservation, seating and guest management technology after having lived it in my day to day for years. More importantly, I joined because I believe in the vision of what we’re building -- and know we’re changing the way the industry operates, one restaurant at a time.

Drew L. Friedman
Drew L. Friedman
Manager, Client Onboarding

When you’ve worked in the fast-paced restaurant world, the organized chaos of a tech startup is actually very similar - and it was an easy transition! We're building a platform that helps our restaurant clients provide amazing, above and beyond hospitality experiences to their guests. If there’s one thing I have learned, it’s that hospitality is a universal language that pervades so much of our everyday lives and interactions -- and that’s pretty magical.

Blog

January 27, 2020
A food truck offers a trendy, flexible way for restaurants to gain additional exposure, revenue, and experimental bandwidth. Here's what it'll cost you. The post Breaking Down the Costs (And Benefits) of Starting A Food Truck appeared first on SevenRooms. ...
January 21, 2020
From thoughtful outreach to personalized experiences, here's how you can turn a walk-in guest into a customer who's with you forever. The post From First Date to 50th: How Restaurant Marketing Nurtures Guest Loyalty appeared first on SevenRooms. ...
January 17, 2020
Your restaurant has survived long enough to even be able to discuss renewing the lease. Now your landlord is threatening a rent hike. Here's what you do: The post How To Handle a New York Restaurant Rent Negotiation appeared first on SevenRooms. ...
January 9, 2020
Check out all the marketing events the SevenRooms team will be attending during the first half of 2020! The post SevenRooms Events: Where We’re Heading in 2020 appeared first on SevenRooms. ...
December 20, 2019
The SevenRooms CS team shouts out some of the clients we most enjoyed working with in 2019. The post The SevenRooms Clients Who #NailedIt in 2019 appeared first on SevenRooms. ...