101 - 250 employees
Series D+
AdTech
B2B
Big Data & Analytics
Enterprise Software / SaaS
Marketing & Sales Tech
Mobile

SessionM Company Overview

SessionM is a customer engagement and loyalty platform empowering the world’s most innovative brands to forge stronger and more profitable customer relationships. The platform scales for the enterprise, globally. SessionM is headquartered in Boston with offices around the globe. 

SessionM is funded by General Atlantic, Salesforce Ventures, Charles River Ventures, Highland Capital, Kleiner Perkins Caufield & Byers, Causeway Media Partners and Commerce Ventures.

Jobs at SessionM

 
8 Jobs Listed
Clear Filters
Boston
SessionM is looking for a sharp, dedicated individual to join our Business Architecture team. The role combines skills and expertise found across Solution Architects and Business Analysts. This individual will be a self-starter who enjoys strategic problem solving and guiding client requirements. Digging into the details, asking questions and strong communication skills will be keys to success within this role. Responsibilities Elicit requirements from business stakeholders and developers using interviews, and requirement gathering sessions Create detailed documentation that will be...
Corporate Functions
Boston
Opportunity for experienced, senior-level Project Manager to lead and manage large-scale global enterprise/SaaS projects! Come help us introduce the next generation of consumer engagement solutions that allow our clients to better segment and market the breadth of their customers through multiple channels. SessionM is looking for a super smart, super dedicated Senior Project Manager to to lead our large integration projects and integrate our customers systems with the SessionM platform. This position combines a great instinct for problem solving with a client-friendly and client-focused...
Customer Success
Boston
SessionM is looking for a truly exceptional and experienced strategic sales leader to help drive our growth in the travel and hospitality industry. This is a hands-on, senior level sales role with full ownership of developing and expanding SessionM's presence in travel and hospitality vertical. If you recognize the global challenges being faced by large travel & hospitality organizations in linking customer data and contextualizing their offerings across an increasingly complex and omnichannel landscape, then you are probably searching for the solutions we already have. If...
Sales & Business Development
Boston
Prefer a video of this job description? Watch Matt on our talent acquisition team describe the role here. SessionM is looking for a truly exceptional and experienced strategic salesperson to help drive our growth. If you recognize the global challenges being faced by retailers in linking customer data and contextualizing their offerings across an increasingly complex and omnichannel landscape, then you are probably searching for the solutions we already have. If youve been at the table with retailers and B2C enterprises frustrated by a lack of...
Sales & Business Development
Boston
Who are We? SessionM is a customer engagement platform empowering the worlds most innovative brands to forge stronger and more profitable customer relationships. The platform scales for the enterprise, globally. SessionM is headquartered in Boston with offices around the globe. Who you will work with? As part of this role, you will work closely with architects, software engineers and operations to design, build, deploy, manage and operate our development, test and production environments. You will build and maintain tools to ensure our applications meet our stringent SLA'...
Software Engineering/QA
Boston
Are you the kind of person that sees a need for help and raises their hand? Can you confidently help enterprise clients leverage the power of our customer engagement platform as they look to build deeper relationships with their consumers? Are you solution oriented, process driven, a fast learner, with strong communication skills and passionate about technology? If the answer is a resounding yes to those questions, then you will probably be a great fit at SessionM! Based on experience, we are open to hiring at various levels of role seniority (Senior, Lead and Principal) Position...
Software Engineering/QA
Boston
SessionM is looking for an exceptional Pre-Sales Solution Consultant with MarTech/AdTech related SaaS experience to join our North America team. The Solution Consultant is the primary trusted technical advisor and solution designer for the sales team, helping to ensure our customers are delivered the right solution and have an exceptional experience throughout the entire process. Responsibilities Technical Support - Having a mastery of the platform, the Solutions Consultant will partner with their assigned sales rep and provide technical support for all deals in their pipeline. This support...
Customer Success
Boston
SessionM, a Mastercard company, is looking to hire a Director of Data Engineering with a proven track record in managing data engineers. This individual will lead the Data Engineering team at SessionM. This team is responsible for the data architecture, warehousing and data processing pipelines that power the SessionM platform, our analytics products and services, and feed our machine learning solutions. What we are looking for Someone who loves leading through influence and has a passion for technology, customers and great products. A technical leader with experience setting the vision and...
Data Science / Machine Learning
2 Seaport Lane,
Boston, MA 02210

Blog

December 6, 2019
Generic customer outreach is outdated. We all know that at this point. It has to go beyond inserting a first name into the beginning of an email template (even though some retailers aren’t even doing that yet).  When looking at personalization in the retail world, it is interesting how big of a focus it is, […] The post Furthering Personalization in Retail: Going beyond the “Why” appeared first on SessionM. ...
November 21, 2019
As a marketer on the constant hunt for new knowledge and material, I have subscribed to what seems like every daily or weekly retail newsletter, filled with today’s articles and trends. As you would imagine, a lot these newsletters are focused on the holidays around this time. Among the news about which brands are expected […] The post Experiential Retail: The Next Layer of Customer Engagement appeared first on SessionM. ...
November 20, 2019
“Are you living the life you chose? Are you living the life that chose you?” When I first heard this line from self-described ‘literate redneck’ rocker Jason Isbell, I was immediately struck by it. It’s not like it was a novel idea (living one’s life with purpose) or even worded in a particularly eloquent way. […] The post These Pretzels are Making Me Thirsty! appeared first on SessionM. ...
November 11, 2019
Customer retention is critical for boosting profits and building a successful brand. According to the Harvard Business Review, acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one. With competition coming from all corners, customer retention is especially crucial for fast casual and quick service restaurants. Not […] The post Cooking Up a Successful Customer Retention Strategy for Restaurants appeared first on SessionM. ...
November 5, 2019
Most of the large hotel chains are listed through online travel agents (OTAs) like Bookings.com, Expedia, etc.,which provide a great source of business. However, there are some downsides to this channel. Besides cutting into room revenue, OTAs can also make it more difficult for hotels to get to know their guests and in turn, provide […] The post 3 Ways Hotels Can Maximize Direct Bookings appeared first on SessionM. ...