101 - 250 employees
Series D+
AdTech
B2B
Big Data & Analytics
Enterprise Software / SaaS
Marketing & Sales Tech
Mobile

SessionM Company Overview

SessionM is a customer engagement and loyalty platform empowering the world’s most innovative brands to forge stronger and more profitable customer relationships. The platform scales for the enterprise, globally. SessionM is headquartered in Boston with offices around the globe. 

SessionM is funded by General Atlantic, Salesforce Ventures, Charles River Ventures, Highland Capital, Kleiner Perkins Caufield & Byers, Causeway Media Partners and Commerce Ventures.

Jobs at SessionM

 
17 Jobs Listed
Clear Filters
Boston
Are you the kind of person that sees a need for help and raises their hand? Can you confidently help enterprise clients leverage the power of our customer engagement platform as they look to build deeper relationships with their consumers? Are you solution oriented, process driven, a fast learner, with strong communication skills and passionate about technology? If the answer is a resounding yes to those questions, then you will probably be a great fit at SessionM! Based on experience, we are open to hiring at various levels of role seniority (Senior, Lead and Principal) Position...
Software Engineering/QA
Boston
Prefer a video of this job description? Watch Matt on our team describe the role here. As a Software Engineer at SessionM, you will have the unique opportunity to join a successful and rapidly growing company and contribute to the development of an amazing Customer Data & Engagement Platform! We have some of the world's most interesting people working on some of the most interesting projects for some of the world's biggest and best brands. We are looking for a Software Engineer who thrives on the challenge of pushing high-volume consumer and business platforms to their...
Software Engineering/QA
Boston
Prefer a video of this job description? Watch Matt on our talent acquisition team describe the role here. Who are We? SessionM is a customer engagement platform empowering the worlds most innovative brands to forge stronger and more profitable customer relationships. The platform scales for the enterprise, globally. SessionM is headquartered in Boston with offices around the globe. Who you will work with? As part of this role, you will work closely with architects, software engineers and operations to design, secure, build,...
Software Engineering/QA
Boston
Prefer a video of this job description? Watch Matt on our team describe the role here. As a Software Engineer at SessionM, you will have the unique opportunity to join a successful and rapidly growing company and contribute to the development of an amazing Customer Data & Engagement Platform! We have some of the world's most interesting people working on some of the most interesting projects for some of the world's biggest and best brands. We are looking for a Software Engineer who thrives on the challenge of...
Software Engineering/QA
Boston
As an Integration Architect you will have the unique opportunity to join a successful and rapidly growing company in a leading client facing role. We have some of the worlds most interesting people working on highly advanced Big Data solutions that power the rewards & loyalty programs of some of worlds biggest and best brands! The Integration Architect is the key technical professional responsible for helping our enterprise clients leverage the power of SessionMs customer engagement platform. This will involve the design and implementation of sophisticated API and data integration...
Software Engineering/QA
Boston
SessionM is looking for a sharp, dedicated individual to join our Business Architecture team. The role combines skills and expertise found across Solution Architects and Business Analysts. This individual will be a self-starter who enjoys strategic problem solving and guiding client requirements. Digging into the details, asking questions and strong communication skills will be keys to success within this role. Responsibilities Elicit requirements from business stakeholders and developers using interviews, and requirement gathering sessions Create detailed documentation that will be...
Corporate Functions
Boston
Are you passionate about technology and data? Are you the kind of person that sees a need for help and raises their hand? Do you value building high quality solutions as much as you value supporting your teammates and the problems theyre working on? If the answer is a resounding yes to those questions, then you will probably be a great fit at SessionM! We are looking to add a talented Data Engineer to our fast-growing Data Engineering team to help us build next-generation data ETL pipelines and warehousing solutions for our backend infrastructure. Responsibilities Architect, build and...
Data Science / Machine Learning
Boston
SessionM is looking for an exceptional Pre-Sales Solution Consultant to join our North America team. The Solution Consultant is the primary trusted technical advisor and solution designer for the sales team, helping to ensure our customers are delivered the right solution and have an exceptional experience throughout the entire process. Responsibilities Technical Support - Having a mastery of the platform, the Solutions Consultant will partner with their assigned sales rep and provide technical support for all deals in their pipeline. This support includes providing technical responses to...
Customer Success
Boston
Are you passionate about technology and data? Are you the kind of person that sees a need for help and raises their hand? Do you value building high quality solutions as much as you value supporting your teammates and the problems theyre working on? If the answer is a resounding yes to those questions, then you will probably be a great fit at SessionM! We are looking to add a talented Data Engineer to our fast-growing Data Engineering team to help us build next-generation data ETL pipelines and warehousing solutions for our backend infrastructure. Responsibilities Architect, build and...
Data Science / Machine Learning
Boston
The Senior Integration Project Manager is responsible for effectively initiating, planning, scheduling, estimating, forecasting, coordinating, controlling, managing and delivering all activities for projects and related release initiatives. Responsibilities include: 1.) serve as the primary conduit between our teams and the client during the integration process; 2.) oversee the day-to-day progress of project(s) and release initiatives with regard to time, budget, scope and quality and apply processes to report release status, key metrics and deliverables; 3.) demonstrate leadership by...
Customer Success
Boston
SessionM is looking for a truly exceptional and experienced strategic sales leader to help drive our growth in the travel and hospitality industry. This is a hands-on, senior level sales role with full ownership of developing and expanding SessionM's presence in travel and hospitality vertical. If you recognize the global challenges being faced by large travel & hospitality organizations in linking customer data and contextualizing their offerings across an increasingly complex and omnichannel landscape, then you are probably searching for the solutions we already have. If...
Sales & Business Development
Boston
Prefer a video of this job description? Watch Matt on our talent acquisition team describe the role here. SessionM is looking for a truly exceptional and experienced strategic salesperson to help drive our growth. If you recognize the global challenges being faced by retailers in linking customer data and contextualizing their offerings across an increasingly complex and omnichannel landscape, then you are probably searching for the solutions we already have. If youve been at the table with retailers and B2C enterprises frustrated by a lack of...
Sales & Business Development
Boston
SessionM is looking for a Business Analyst to join its Strategy and Analytics team. You are a great fit if you (a) enjoy solving complex and ambiguous problems and (b) have a combination of intellectual curiosity, exceptional drive, and critical thinking and quantitative acumen. This role is a unique opportunity to develop a well-rounded analytical toolkit and drive impact from day one. Responsibilities Work within a team on diverse projects across strategy (loyalty program design, customer journey mapping, segmentation) and analytics (predictive analytics, ROI modeling, test & learn)...
Corporate Functions
Boston
SessionM is a customer engagement platform empowering the worlds most innovative brands to forge stronger and more profitable customer relationships. We are headquartered in Boston with offices in Asia and Europe, and at this time are searching for an experienced engineering operations leader. This is an excellent opportunity for a senior-level manager to come on board and develop and drive operational initiatives across our growing global team! What are we looking for? 10+ years of software industry experience, ideally coming from an enterprise SaaS background, with 5+ years leading...
Software Engineering/QA
Boston
Who are We? SessionM is a customer engagement platform empowering the worlds most innovative brands to forge stronger and more profitable customer relationships. The platform scales for the enterprise, globally. SessionM is headquartered in Boston with offices around the globe. Who you will work with? As part of this role, you will work closely with architects, software engineers and operations to design, build, deploy, manage and operate our development, test and production environments. You will build and maintain tools to ensure our applications meet our stringent SLA'...
Software Engineering/QA
Boston
Who are We? SessionM is a customer engagement platform empowering the worlds most innovative brands to forge stronger and more profitable customer relationships. The platform scales for the enterprise, globally. SessionM is headquartered in Boston with offices around the globe. Who you will work with? As part of this role, you will work closely with architects, software engineers and operations to design, build, deploy, manage and operate our development, test and production environments - all with an eye towards security and compliance! You will build and maintain tools...
Software Engineering/QA
Boston
The Senior Data Science Engineer will build, deploy, and automate large-scale machine learning algorithms, including classification, regression, forecasting, and recommendation systems, using Apache Spark and Python; automate the production of reports and analyses for customers; build and deploy ETL jobs, programs, and processes that transform large volumes of data from internal and external systems in a manner suitable for analysis and automatic decisioning; research new data sources, analytical tools, and methodologies for data science and data engineering; and perform complex data...
Data Science / Machine Learning
2 Seaport Lane,
Boston, MA 02210

Blog

September 19, 2019
Let’s start with the basics, what is a “Big Box Retailer”? A Big Box Retailer is a store that occupies a large amount of physical space and offers a variety of products to its customers. Big Box Retailers are meant to be a one-stop shop for customers, where they can find everything from consumer goods […] The post How Big Box Retailers Can Build Brand Loyalty appeared first on SessionM. ...
September 11, 2019
If there’s a common thread in the restaurant industry, it’s the topic: how do we keep our customers consistently coming back for more? Customers today want everything to be fast, convenient, delicious, trustworthy, personalized, valuable.. Hmm is that all? Facing these customer expectations isn’t an easy feat for restaurants. So what can they do to […] The post Three Ways to Keep Up with Your Fast Casual Customers appeared first on SessionM. ...
September 3, 2019
I signed my offer letter to join SessionM as a Talent Acquisition Specialist last November. It’s easy to say the past nine months have been a time of growth, learning, and continued support from leaders. SessionM fits the true essence of a globally scaling tech company, and will present you with many different challenges and […] The post What to Expect: Your Journey at SessionM appeared first on SessionM. ...
August 29, 2019
Recession jitters are real in the US right now. Buzz around factory slowdown and deepening trade wars between the US and China have many consumers worried that our economy is becoming increasingly breakable. So what does the possibility of a recession mean for restaurants? Let’s think back to 2008-2009 for a minute. For most of […] The post How to Protect Your Restaurant from Falling Victim to Another Recession appeared first on SessionM. ...
August 22, 2019
This was the headline of a recent article in The Wall Street Journal. Naturally, I was drawn in to learn more about consumer sentiment towards customer service and to read about what methods companies are testing in this area. This article, however, took a different approach and examined how companies are using data and AI […] The post Everyone Hates Customer Service. This Is Why. appeared first on SessionM. ...