101 - 250 employees
Series D+
AdTech
B2B
Big Data & Analytics
Marketing & Sales Tech
Mobile
SaaS

SessionM Company Overview

SessionM is a customer engagement and loyalty platform empowering the world’s most innovative brands to forge stronger and more profitable customer relationships. The platform scales for the enterprise, globally. SessionM is headquartered in Boston with offices around the globe. 

SessionM is funded by General Atlantic, Salesforce Ventures, Charles River Ventures, Highland Capital, Kleiner Perkins Caufield & Byers, Causeway Media Partners and Commerce Ventures.

Jobs at SessionM

 
15 Jobs Listed
Clear Filters
Boston
Opportunity We are looking for an experienced Integration Engineer to help our enterprise clients leverage the power of our customer engagement platform as they look to build deeper relationships with their consumers. Ideal candidates need to be solution oriented, process driven, fast learners, strong communicators and passionate about technology. This is an opportunity to work with top tier brands! Responsibilities Interface directly with enterprise clients to integrate their mobile applications and web applications with our APIs/SDKs and custom features. Manage the technical...
Customer Success
Boston
Opportunity We are one of Boston’s fastest growing tech ventures and have some of the world’s most interesting people working on highly advanced Big Data solutions that power the rewards & loyalty programs of some of world’s biggest and best brands! Do you have experience working with POS systems? Are you solution oriented, process driven, a fast learner, with strong communication skills and passionate about technology? If the answer is a resounding yes to those questions, then you will be a great fit at SessionM! Requirements 2+ years...
Software Engineering/QA
Boston
Opportunity We are looking for a Solutions Architect who thrives in a fast-paced environment, is excited to support top tier brands and is passionate about creating solutions, both internal and for our clients. This individual will be part of our Enterprise Services & Solutions Team (ES&S). The ES&S Team is responsible for supporting our enterprise clients who leverage the power of our customer engagement platform to build relationships with their consumers. Responsibilities Engage with client teams to architect technical integrations...
Software Engineering/QA
Boston
Opportunity We're looking for a motivated, dedicated, and detail-oriented Quality Assurance Engineer to work closely with our team to determine test coverage needs, create and maintain test plan and test case documentation based on design documents and meetings, and execute tests and release high quality software within planned timelines. Requirements Understand QA best practices and how to create processes to drive quality in a product Experience working with RESTful API implementations Selenium or other automated system testing tools...
Software Engineering/QA
Boston
Opportunity As part of this position, you will work closely with architects, software engineers and operations to design, build, deploy, manage and operate our development, test and production environments. You will build and maintain tools to ensure our applications meet our stringent SLA's in a fast paced culture with a passion to learn and contribute. We are a looking for a strong engineer with a can do attitude. Responsibilities You will build and maintain tools and programs to operate, deploy and monitor our global distributed platform Assist the dev team in...
Software Engineering/QA
Boston
Opportunity We are one of Boston’s fastest growing tech ventures and have some of the world’s most interesting people working on highly advanced Big Data solutions that power the rewards & loyalty programs of some of world’s biggest and best brands! Do you have experience working with Salesforce platform integration? Are you solution oriented, process driven, a fast learner, with strong communication skills and passionate about technology? If the answer is a resounding yes to those questions, then you will be a great fit at SessionM! Requirements...
Software Engineering/QA
Boston
Opportunity We are one of Boston’s hottest start-up companies and have some of the world’s most interesting people working on highly advanced Big Data solutions that power the rewards & loyalty programs of some of world’s biggest and best brands!  Are you familiar with data processing using the Amazon stack and modern data processing pipelines? Are you solution oriented, process driven, a fast learner, with strong communication skills and passionate about technology? If the answer is a resounding yes to those questions, then you will be a great fit at SessionM!...
Software Engineering/QA
Boston
Opportunity Are you the kind of person that sees a need for help and raises their hand? Can you confidently help enterprise clients leverage the power of our customer engagement platform as they look to build deeper relationships with their consumers? Are you solution oriented, process driven, a fast learner, with strong communication skills and passionate about technology? If the answer is a resounding yes to those questions, then you will probably be a great fit at SessionM!  Requirements 2+ years experience in solution integration/delivering,...
Software Engineering/QA
Boston
Integration Architect (Sr. Integration Engineer) As an Integration Architect you will have the unique opportunity to join a successful and rapidly growing company in a leading client facing role. We have some of the world’s most interesting people working on highly advanced Big Data solutions that power the rewards & loyalty programs of some of world’s biggest and best brands! The Integration Architect is the key technical professional responsible for helping our enterprise clients leverage the power of SessionM’s customer engagement platform. This will involve the...
Software Engineering/QA
Boston
Opportunity SessionM is a rapidly-growing tech startup whose customer engagement platform empowers the world’s most innovative brands to forge stronger and more profitable customer relationships. We are headquartered in Boston with offices across the country and are funded by top investors including General Atlantic, Salesforce Ventures, and KPCB. We are looking for a Manager/Director to join its Strategy & Analytics team, which (a) helps leading brands transform their marketing organizations engage the right customer with the right action at the right time and (b...
Data Science / Machine Learning
Boston
Opportunity SessionM is looking for a Director of Partner Enablement & Training to lead our enablement & customer training strategy and programs.  This individual will be responsible for enabling and certifying system integrators as well as training customers on how to leverage the SessionM platform. The goals of this role are to increase capacity for integrations and to enable customers to be power users of the platform.   Responsibilities Creating and maintaining training materials with the support of product and marketing Creating a...
Other
Boston
Opportunity SessionM is looking for a Director of Sales Enablement to transform our sales enablement programs and support ongoing training.  This role is a unique opportunity to develop a well-rounded comprehensive sales onboarding and certification program and drive impact from day one. Responsibilities: Develop and implement a comprehensive and sustainable training and development process to support the transformation of the sales organization Establish key performance indicators to track sales training program efficacy Creation of world-...
Sales & Business Development
Boston
Opportunity SessionM is looking for a motivated Campaign Coordinator in our Boston HQ to support a top tier account(s). The ideal candidate will have a strong appetite to quickly develop their client-facing skills, extraordinary attention to detail and a proven aptitude for learning new systems. The SessionM Campaign Coordinator should rapidly become a resident expert on our proprietary loyalty marketing automation platform; enabling them to be responsible for supporting campaign execution with client success as the primary goal.   You’ll be required to master system...
Other
Boston
Opportunity SessionM is looking for a sharp, dedicated individual to join our Business Architecture team. The role combines skills and expertise found across Solution Architects and Business Analysts. This individual will be a self-starter who enjoys strategic problem solving and guiding client requirements. Digging into the details, asking questions and strong communication skills will be keys to success within this role. Responsibilities Elicit requirements from business stakeholders and developers using interviews, and requirement gathering sessions Create...
Other
Boston
Opportunity Come help us introduce the next generation of mobile marketing management tools that allow our clients to build and manage their own robust loyalty programs and marketing messaging systems. SessionM is looking for a super smart, super dedicated Senior Project Manager to successfully integrate new clients into our platform. This position combines a great instinct for problem solving with a client-friendly and client-focused personality. We are looking for experienced project managers who have proven track records of being solution and delivery focused, and who can perform at a...
Product Management
2 Seaport Lane,
Boston, MA 02210

Blog

March 11, 2019
Trust is something that every customer-facing brand wants to achieve. Why? Because more trust means customers are more likely to engage with your brand, do more and better business with you, refer you to others, and generally bolster your brand and bottom line. In short, brand trust ultimately leads to more loyalty. But taking a […] The post Brand Trust: What is it, and How Do You Create It? appeared first on SessionM. ...
March 8, 2019
Weekly Roundup 3/4 Welcome to the weekly roundup: a compilation of news, ideas and learnings from the SessionM world.   Quote of the week: “In order to stand out in today’s retail marketplace, consumers expect highly personalized experiences when engaging with brands they love. Encounters on the retail floor have a huge impact on customer […] The post Weekly Roundup 3/4: Power of Personalization appeared first on SessionM. ...
March 5, 2019
Nearly all marketers today can agree that personalized marketing trumps a one-size-fits-all model. However, the biggest challenge is actually achieving truly 1:1 personalization, as it happens to be very, very difficult. Every customer behaves differently, with their behaviors motivated by different factors, and on top of that, these behaviors and motivators are continually changing. At […] The post How to Achieve Personalization with Learning and Optimization appeared first on SessionM. ...
February 28, 2019
Soft lights, the smell of perfume, drool-worthy merchandise displayed to perfection — welcome to Saks Fifth Avenue. The luxury department store is as iconic as they come. Saks was founded over 150 years ago and has maintained its reputation as one of the best retailers in the world thanks to their exceptional selection of designers, […] The post Customer Engagement Gone Wrong: When Bad Things Happen to Good Brands – Saks Fifth Avenue appeared first on SessionM. ...
February 26, 2019
As a marketer at a customer data and engagement platform, I find myself being aware of how I engage with brands, and how they engage with me. I was thinking about the many brands that I have had choppy customer experiences with, and a simple question came to mind: Why aren’t they utilizing my customer […] The post Customer Experience: “You have my data, figure it out!” appeared first on SessionM. ...