101 - 250 employees
Series D+
AdTech
B2B
Big Data & Analytics
Marketing & Sales Tech
Mobile
SaaS

SessionM Company Overview

SessionM is a customer engagement platform empowering the world’s most innovative brands to forge stronger and more profitable customer relationships. The platform scales for the enterprise, globally.

SessionM is funded by General Atlantic, Salesforce Ventures, Charles River Ventures, Highland Capital, Kleiner Perkins Caufield & Byers, Causeway Media Partners and Commerce Ventures.

Jobs at SessionM

 
19 Jobs Listed
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Boston
Opportunity SessionM is looking to add a talented Data Science Engineer to support the continued growth of our AI and Data Science team. The ideal candidate will be highly experienced in Spark (Python and/or Scala), SQL and data engineering, and have work experience building, deploying and scheduling Spark and Python jobs and applications. Responsibilities Build, deploy and automate large-scale machine learning algorithms (classification, regression, recommender systems) using Apache Spark and/or other big data technologies. Automate the production of necessary reports and...
Data Science / Machine Learning
Boston
Opportunity SessionM is looking to add a talented Full Stack Engineer to its AI and Data Science team. This engineer will lead the development of front-end solutions that will help SessionM customers manage the company’s Next Best Action engine and deliver insights and learnings from the platform. This is a unique opportunity to join a high-impact team in one of the fastest growing and most successful companies in the Boston area. The ideal candidate will be highly experienced in React and Ruby on Rails and have at least 3 to 5 years of work experience building analytics...
Software Engineering/QA
Boston
As the Director of Quality Engineering you will have the unique opportunity to join a successful and rapidly growing company in a leadership position. We have some of the world’s most interesting people working on some of the most interesting projects for some of the world’s biggest and best brands. The Director of Quality Engineering will work closely with the SVP of Engineering to build quality from the start of everything we do. The ideal candidate will be a creative, and critical, thinker who can drive execution and handle multiple tasks simultaneously with efficiency and...
Software Engineering/QA
Boston
Opportunity SessionM is looking to add a talented front-end engineer (interested in full-stack development) to its AI and Data Science team. This engineer will lead the development of web solutions that will help SessionM customers manage the company’s Next Best Action engine and deliver insights and learnings from the platform. This is a unique opportunity to join a high-impact team in one of the fastest growing and most successful companies in the Boston area! The ideal candidate will be highly experienced in React and Javascript and have at least two years of work...
Software Engineering/QA
Boston
Opportunity Unique Opportunity for Product Management Leaders with UI/UX Experience Come help us create the next generation of marketing automation tools that allow our clients to build and manage their own robust loyalty programs and marketing campaigns. We are hiring a director-level product management professional with substantial UI/UX experience to lead the design of our cloud-based SaaS platform. Applicants must show a track record that communicates successful implementations of user-focused designs and cloud/SaaS-based product management efforts....
UX & Design
Boston
Opportunity SessionM is looking to add a Data Quality Engineer / Analyst to support the continued growth of the Data Science and Analytics team. The ideal candidate will be experienced in working with complex data processing pipelines in Big Data ecosystems utilizing HIVE, EMR or AWS platforms. Must have strong SQL and data analysis skills and understanding of Data Warehouse architectural principles. Knowledge of AWS and unix tools is a plus Experienced candidates with a desire to learn new technologies and contribute to the team are encouraged to apply. Responsibilities Validate...
Software Engineering/QA
Boston
Opportunity We are looking for a Software Engineer who thrives in a fast-paced environment, is excited to support top tier brands and is passionate about creating tools and improving scalability. This individual will be part of our Enterprise Services & Solutions Team (ES&S). The ES&S Team is responsible for supporting our enterprise clients who leverage the power of our customer engagement platform to build relationships with their consumers. Responsibilities Be a member of our agile team and contribute to daily standups, planning, and sprint retrospectives Create...
Software Engineering/QA
Boston
Opportunity Come help us introduce the next generation of mobile marketing management tools that allow our clients to build and manage their own robust loyalty programs and marketing messaging systems. SessionM is looking for a super smart, super dedicated Senior Project Manager to successfully integrate new clients into our platform. This position combines a great instinct for problem solving with a client-friendly and client-focused personality. We are looking for experienced project managers who have proven track records of being solution and delivery focused, and who...
Client Services
Boston
As the Director of IT, you will have the unique opportunity to join a successful and rapidly growing company in a leadership position. We have some of the world’s most interesting people working on some of the most interesting projects for some of the world’s biggest and best brands. The Director of IT will work closely with the SVP of Engineering to lead continuous improvement in our corporate IT strategy. The ideal candidate will be a creative, and critical, thinker who can drive execution and handle many tasks simultaneously with efficiency and effectiveness.  What we’re...
IT/Systems/Networking
Boston
Opportunity We are looking for a Senior Software Engineer who thrives in the challenge of pushing high-volume consumer and business web applications to their next level. We are looking for an individual with a strong background in designing and developing scalable web applications using Rails. We use an agile development process. Responsibilities Design and implement highly scalable web applications used by leading companies, including several Fortune 500 ® companies. Strong interest in developing quality infrastructure and process. Create speed, improve performance and...
Software Engineering/QA
Boston
Opportunity Be the primary technical person to work with clients and customer success on technical matters that come up as a form of weekly/quarterly check-ins.  Work with support, product, and engineering on these customer needs to help drive new solutions, software tools, problem resolution and upsell opportunities. Document best practices for client-specific needs. Responsibilities Key partner to business and IT stakeholders Lead quarterly technical reviews and provide relevant technical recommendations on solutions and enhancements...
Client Services
Boston
Opportunity The Vice President of Global Customer Success is responsible for managing aspects of the post-sale customer lifecycle focused on improving loyalty, retention and growth by helping customers derive maximum value from the organization’s offerings. This individual develops and leads the organization’s customer success strategy and manages the overall performance of people and processes to achieve the highest levels of customer utilization, satisfaction and retention. He or she also liaises with other senior leaders in the organization to ensure organizational,...
Client Services
Boston
Opportunity Come help us create the next generation of marketing automation tools that allow our clients to build and manage their own robust loyalty programs and marketing campaigns. We are hiring a Principal UI/UX designer with 8+ years of experience. Applicants must show portfolio work that clearly communicates successful implementations of user-focused designs. Ideal candidates have a thirst to create engaging and intuitive user experiences and will stop at nothing to bring their ideas to life through thoughtful decision making and well crafted prototypes. We laugh a lot around...
UX & Design
Boston
Opportunity We are looking for high-energy, driven professionals with strong technical aptitude and natural sales instincts to join our team. Ideal candidates should be eager to advance in our organization by demonstrating their ability to be tenacious self-starters every day. SessionM offers a fast-paced, innovative environment where you will be provided the tools, resources and leadership to help marketers transform their business and take your career to the next level! Responsibilities Tailor outbound messaging to SessionM’s prospective customers Respond to and qualify...
Sales & Business Development
Boston
Opportunity Come help us introduce the next generation of mobile marketing management tools that allow our clients to build and manage their own robust loyalty programs and marketing messaging systems. SessionM is looking for a super smart, super dedicated Senior Project Manager to successfully integrate new clients into our platform. This position combines a great instinct for problem solving with a client-friendly and client-focused personality. We are looking for experienced project managers who have proven track records of being solution and delivery focused, and who can perform at a...
Product Management
Boston
Opportunity We are looking for a Manager of the Solution Engineering team. This person needs to be a proven leader, thrive in a fast-paced environment, is excited to support top tier brands and is passionate about creating tools and improving scalability. This individual will be part of our Enterprise Services & Solutions Team (ES&S). The ES&S Team is responsible for supporting our enterprise clients who leverage the power of our customer engagement platform to build relationships with their consumers. Responsibilities Manage a team of software engineers Drive process...
Software Engineering/QA
Boston
Opportunity We are looking for a Solutions Engineer who thrives in a fast-paced environment, is excited to support top tier brands and is passionate about creating tools and improving scalability. This individual will be part of our Enterprise Services & Solutions Team (ES&S). The ES&S Team is responsible for supporting our enterprise clients who leverage the power of our customer engagement platform to build relationships with their consumers. Responsibilities Be a member of our agile team and contribute to daily standups, planning, and sprint retrospectives Create...
Software Engineering/QA
Boston
Opportunity We are looking for an experienced Integration Engineer to help our enterprise clients leverage the power of our customer engagement platform as they look to build deeper relationships with their consumers. Ideal candidates need to be solution oriented, process driven, fast learners, strong communicators and passionate about technology. This is an opportunity to work with top tier brands! Responsibilities Interface directly with enterprise clients to integrate their mobile applications and web applications with our APIs/SDKs and custom features. Manage the technical...
Client Services
Boston
Internship Opportunities From time to time our department leaders look for motivated and talented college students to join their teams as interns. SessionM offers a fast-paced, innovative environment where you will be provided the tools, resources and support to grow your skills and ultimately help launch your career!   Possibilities SessionM is open to considering interns in a variety of functional areas, including Marketing, Software Engineering, DevOps, Data Science, IT, Accounting, HR, and Operations. We’d love to hear from students with a high...
Other
2 Seaport Lane,
Boston, MA 02210

Blog

January 18, 2019
Welcome to the weekly roundup: a compilation of news, ideas and learnings from the SessionM world. Quote of the week: “The world of retail has become democratized. It’s not just about driving transactions within the physical and virtual four walls, but it’s increasingly about pushing the brand wherever consumers are shopping” -Rob Garf, VP of […] The post Weekly Roundup 1/14: Re-imagining loyalty appeared first on SessionM. ...
January 17, 2019
There’s a lot to love about Airbnb. With its wide variety of listings and fair prices it’s no wonder the independently owned home sharing marketplace now stands as a 30 billion dollar company. For years, I have relied on Airbnb as my go to hospitality option when traveling. I love the adventurous, authentic experiences that […] The post Airbnb: Customer Service Gone Wrong appeared first on SessionM. ...
January 8, 2019
Customer engagement and loyalty weren’t new concepts in 2018, but they did undergo a kind of renaissance. As brands learned that loyal customers spend 67 percent more than new customers, we saw more attention turn to customer retention and churn reduction. In order to achieve this target, personalization took the front seat to an entirely […] The post 4 Top Loyalty Stories of 2018 appeared first on SessionM. ...
January 4, 2019
Welcome to the weekly roundup: a compilation of news, ideas and learnings from the SessionM world. Quote of the week: “Competition will increase from new, specialist CDPs and from companies offering CDP functions within larger systems. Software vendors looking to add CDP functions are likely to purchase existing CDPs to speed this process. Some marketing […] The post Weekly Roundup 12/31: Welcoming 2019 appeared first on SessionM. ...
December 26, 2018
According to new data from the National Technology Readiness Survey (NTRS) by Rockbridge Associates, the on-demand economy grew by 58 percent in 2017. There is now an app for every service and today’s customers expect instant gratification. From car rides, to dog walking services, to food delivery for any kind of food imaginable, we’re seeing […] The post Making Sure Disruptors Don’t Become Followers…The Loyalty Potential of the On-Demand Economy appeared first on SessionM. ...