250+ employees
Series C
B2B
Development & Interactive Agencies
SaaS
Technology Tools

Pivotal Company Overview

Pivotal transforms how the world builds software. Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations’ core expertise and values.

We enable the leading companies in the world to innovate by employing an approach focused on building software.

Our methodology is about evolving, in both development and innovation, and our culture is empowering. Our team uses agile and lean approaches to teach next-generation developers to create and build new solutions. We optimize for change so enterprises can move at start-up speeds and with greater business agility.

Jobs at Pivotal

 

Job Category

9 Jobs Listed
Cambridge |

UX Designer - Pivotal Labs

Cambridge, MA

 

 

Pivotal’s Story VIDEO  

At Pivotal, we are opinionated about the cultural qualities that contribute to better digital products. Our engineers and designers practice pair programming and pair design because we know it’s how to grow our skills and deliver remarkable results. We work in small teams and rotate between them frequently so that we are able to meet new challenges and explore new ideas.

Our methodology is about evolving, in both development and innovation, and our culture is empowering. We subscribe to an ethos of kindness. We make a point to bring empathy to each and every project and are guided by a purposeful mission: to transform how the world builds software.

You

You have a track record of helping conceive, define and execute user experiences across web and mobile products. Your portfolio will show that you've worked on a range of challenging projects across all steps of the design process: research, prototyping, and aesthetics.

Your Day

  • You maintain a user-centered approach in design perspective and practice
  • Collaborate to understand business requirements and work closely with team members to develop solutions
  • Lead products through discovery, framing, and iterative delivery
  • Commit to exploring and finding the right solution for your users
  • Stay up-to-date on the current and best UI and visual design practices and trends
  • Evangelize new interface guidelines and design patterns
  • Thrive in a highly collaborative, dynamic, agile environment
  • Take a quick break to play table tennis, a video game, or just relax

Necessary Experience

  • You have a minimum of 3 years of experience as a Product Designer
  • Experience with agile and lean philosophies
  • Strong opinions but hold them loosely
  • Excellent communication, presentation, and organizational skills with a strong work ethic
  • A portfolio of design work that is clear and professional
  • A dedication to lifelong design learning
  • Ability to rapidly iterate on prototypes
  • Proficiency in Creative Suite and/or Sketch or some equivalent
  • An understanding of HTML / CSS / JS

Desired Experience

  • You have 5 years of experience as a Product Designer
  • User research experience in technical domains
  • Visual identity and branding experience
  • Some fancy illustration skills
  • The ability to code your own prototypes
  • Experience with data visualization
  • Consistently lead user research projects

About Pivotal

To help share a bit more about life at Pivotal here are a few resources in addition to the job description that can give you an inside look at what life is like at Pivotal. Hopefully, you'll take the leap of faith and apply.

 

Pivotal is an Equal Employment Opportunity employer that will consider you for this role regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

 

Cambridge |

 

Pivotal’s Story VIDEO  

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations’ core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the world’s most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers to create and build new solutions, and are committed to open source and open standards.

Our methodology is about evolving, in both development and innovation, and our culture is empowering. Our 2,000+ employees across offices worldwide subscribe to an ethos of kindness. We make a point to bring empathy to each and every project, and are guided by a purposeful mission—to transform how the world builds software.

You

You have a strong passion for leading Agile and Lean methodologies to sell and execute on world-class product development.

Us VIDEO

Pivotal Labs is Pivotal's consulting team, and a recognized leader in modern software development practices. We work with many of the world’s most influential companies, helping them not only build great software, but fundamentally create a culture of innovation. We also developed Pivotal Tracker, the project management and collaboration tool used by thousands of agile teams worldwide. Our approach is informed by over 20 years of experience and continuous improvement, and blends agile/XP, lean startup and user-centered design.  

Your Day

We’re looking for an Associate Director for our Boston office. The Associate Director (AD) has four primary contributions to make to Pivotal Labs:

  • Act as Client Liaison on selected projects or clients.  In this role, the AD is responsible for [a] shipping software consistent with Pivotal quality which will also drive customer satisfaction, [b] taking responsibility for realization of financial results for Pivotal from the project are the same as had been anticipated at project start.
    • Ensure project success and client satisfaction
    • Set up clients and teams so that they can operate with a high degree of autonomy and self-organization
    • Collaborate with client to create and manage client expectations
    • Define needed updates on project activities and lead meetings to discuss
    • Play an active role in managing team and project health
    • Train, mentor, and develop pivots on a constant, ongoing basis to improve their performance and morale
    • Work closely with Pivotal account teams to contribute to and execute on customer Engagement Plans
    • Keep relevant client and Pivotal stakeholders updated on current status
  • Contribute to selling activities on behalf of Pivotal Labs, and other products and services offered by Pivotal Software.
    • Represent Pivotal Labs by supporting sales activities, conducting tours and executive briefings, leading scopings and helping with follow up
    • Work closely with account teams to determine best use of Labs services for key clients
    • Collaborate with account teams and sales operations to create and negotiate proposals and SOWs
    • Actively recruit and own relationships with Startup leads and “non-named” accounts
    • Keep relevant CRM systems updated (Salesforce, etc.)
    • Coordinate with the larger Account Teams to coordinate selling motions and present a unified voice for Pivotal to clients.
  • Monitoring and improving the recruitment, training, development, and retention of pivots
  • Enhancing Labs’ practices and knowledge (methods, ways of working, offering development, training methods) by working with members of the Labs Practices Council to help identify new ideas and methods from client work.

Beyond the Primary Contributions, ADs are also expected to contribute to Labs’ and Pivotal Software’s success in other ways.

  • Maximize personal contributions to Labs revenue and cost management through billable client work
    • Work with others in Sales and office leadership to develop SOWs with appropriate revenue for AD-provided contributions to Labs work and client success
    • Manage teams and record keeping so that Labs’ legitimately earned revenue is properly recorded and invoiced
    • For teams supervised, manage leakage and other detriments to Labs’ revenue
    • Manage costs (where applicable, such as travel costs or travel time) so that Labs’ financial performance is maintained appropriately
  • Consistently driving pivot learning and development through on-the-job training methods.  This will generally necessitate that the AD will maintain high intimacy with pivots assigned to his/her team(s).
    • Set up projects for success, starting with review and knowledge of SOW, and/or other formal project contracting documents
    • Understand strengths and weaknesses of team members and discuss those with the Anchor
    • Be accessible and approachable for team members, and help them (generally before the fact) with technical development, as well as softer skills related to success for the project and Labs in general.
    • Develop and maintain ongoing relationships with several pivots (inclusive of managers) based on mutual preference, that persist beyond the project.
  • Maintain knowledge of Pivotal’s primary product offerings, and their value propositions
    • Be prepared to articulate value propositions to pivots and clients
    • Support Sales, as needed/appropriate in selling situations which may or may not include Labs, but could result in significant revenue for Pivotal Software
  • Support other leadership in the office and Labs-wide in driving towards Labs’ financial goals and company values.
    • Support Pivotal Software product strategy
    • Set an appropriate example for other staff in the office to follow
      • Appropriate personal and business maturity
      • Recognizing need to deliver and maintain high levels of client service and satisfaction
      • Actively support company methods and policies
        • Client-delivery oriented
        • Pivotal-success oriented

Required Skills / Experiences

  • 2+ years in a management/leadership role focused on one of our core practice areas (Product Design, Product Management or Software Development)
  • 5+ years consulting experience, working with large enterprise organizations
  • Excellent written and oral communication skills
  • Excellent facilitation skills
  • Ability to break down complex problems into actionable steps

Pivotal is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

Cambridge |

Pivotal’s Story VIDEO  

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations’ core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the world’s most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers to create and build new solutions, and are committed to open source and open standards.

Our methodology is about evolving, in both development and innovation, and our culture is empowering. Our 2,000+ employees across offices worldwide subscribe to an ethos of kindness. We make a point to bring empathy to each and every project, and are guided by a purposeful mission—to transform how the world builds software.

You

You have a passion for high-quality, reliable and maintainable code. You’re comfortable working side by side with product managers, designers, and clients, making decisions together in order to quickly deliver valuable working software to clients and their users. You’re agile and retrospective, and not afraid to identify what we’re doing wrong so we can fix it, and what we're doing right so we can improve on it. Above all, you judge your success by the success of your team and the happiness of our customers.

Us VIDEO

Pivotal Labs is Pivotal's consulting team, and a recognized leader in modern software development practices. We work with many of the world’s most influential companies, helping them not only build great software, but fundamentally create a culture of innovation. We also developed Pivotal Tracker, the project management and collaboration tool used by thousands of agile teams worldwide. Our approach is informed by over 20 years of experience and continuous improvement, and blends agile/XP, lean startup and user-centered design.

Your Day

We pair program, all day, every day because we know it delivers remarkable results. We practice and teach an approach to software engineering that applies across industries and organizations, so you’ll experience all types of teams, products, and technologies. And we believe in working at a sustainable pace – you’ll typically code hard for 8 hours each day, but then you’re off work to relax, recharge and refocus.

Required Skills / Experiences

  • 4+ years of Software Development experience in a variety of programming languages
  • Strong communication skills and interest in a pair-programming environment
  • Passion for growing your skills, tackling interesting work and challenging problems
  • BA/BS in Computer Science or related field, or equivalent experience

Desired Skills / Experiences

  • Experience in Test Driven Development (TDD) and agile methodologies
  • Experience working directly with clients, leading projects, and mentoring engineers
  • Ability to travel to work in other Pivotal offices and client offices

Pivotal is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

Cambridge |

Product Designer UX - Pivotal Labs

Cambridge, MA

Pivotal’s Story VIDEO  

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations’ core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the world’s most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers to create and build new solutions, and are committed to open source and open standards.

Our methodology is about evolving, in both development and innovation, and our culture is empowering. Our 2,000+ employees across offices worldwide subscribe to an ethos of kindness. We make a point to bring empathy to each and every project, and are guided by a purposeful mission—to transform how the world builds software.

You

You love design pairing and cross-functional pairing. You enjoy seriously collaborative teams, even with people not on our teams. You like to work alongside and learn from lean and agile leaders. Even more, you enjoy daily product decision making and real product delivery with product managers and developers.

Us

Pivotal Labs is a recognized leader in modern software development practices. We work with many of the world’s most influential companies, helping them not only build great software, but fundamentally create a culture of innovation. Our approach is informed by over 20 years of experience and continuous improvement, and blends lean startup, user-centered design and agile/XP. We also developed Pivotal Tracker, the project management and collaboration tool used by thousands of agile teams worldwide.

Your Day

In this role, you have the freedom to be open-minded, creative, and self-critical; but you also have the opportunity to be collaborative and communicative amongst other product managers and developers. You will constantly challenge yourself to be thoughtful about the role of design in relation to contemporary technology and be committed to lifelong design learning. Even more, you will have the autonomy to try out new processes, especially in the spirit of agile - do what works, try new things, and stop doing things that don’t work.

Be open-minded, creative, and self-critical; be collaborative and communicative. Be thoughtful about the role of design in relation to contemporary technology; be committed to lifelong design learning. Daily product decision making and real product delivery with product managers and developers. Freedom to try out new design processes; in the spirit of agile, do what works, try new things, stop doing things that don't work; not a lot of constraints on the "creative" process.

Required Skills / Experiences

  • Have experience with and curiosity of agile and lean philosophies
  • Have experience working independently with clients or stakeholders
  • Have experience designing full-service consumer and business applications
  • Bring deep experience in research, visual design, consulting, or development
  • Show command of modern front-end technologies and frameworks (e.g. HAML/SASS, grid systems, responsive design)
  • Maintain a user-centered approach in design perspective and practice
  • Lead products from discovery and framework through iterative development and delivery
  • Guide product decisions through user research, customer development, and iterative feedback loops

Desired Skills / Experiences

  • Have experience with and curiosity of agile and lean philosophies
  • Have experience working independently with clients or stakeholders
  • Have experience designing full-service consumer and business applications
  • Bring deep experience in research, visual design, consulting, or development
  • Show command of modern front-end technologies and frameworks (e.g. HAML/SASS, grid systems, responsive design)

Pivotal is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

Cambridge |

Pivotal's Story (Video)

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations’ core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the world’s most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers to create and build new solutions, and are committed to open source and open standards.

Our methodology is about evolving, in both development and innovation, and our culture is empowering. Our 2,000+ employees across offices worldwide subscribe to an ethos of kindness. We make a point to bring empathy to each and every project, and are guided by a purposeful mission—to transform how the world builds software.

You

You are unique: as a curious, passionate, engaging, hands-on architect you will help customers realize the benefits of cloud native applications and architectures on Pivotal Cloud Foundry. You will also work closely with the Pivotal Cloud Foundry engineering and platform architect teams to transform the way our customers build and run their software.

Us

Our mission is to make customers' use of our products and solutions successful, so that they can more effectively transform their business. Our cross-disciplinary team includes technical account leaders, data scientists, agile specialists, solutions architects, educators on Pivotal technology, and business transformation specialists.

Your Day

In this role, you will:

  • Work on small, focused projects (typically 6 or 10 weeks) in our office and/or at a customer location as part of a balanced team of architects, product managers and business people
  • Help customers realize unprecedented returns by transforming existing applications, across a vast spectrum of complexity, language and framework types, to run using Cloud Native patterns and practices
  • Coach and mentor customer developers, architects, product owners and operations people as we use agile/XP and techniques like TDD and CI/CD
  • Discover, understand and and map existing SDLC processes and deliver automated paths to production for transformed existing applications.
  • Continuously learn and be at the leading edge of Pivotal and industry trends

You will also work closely with the Pivotal Cloud Foundry engineering teams to:

  • Provide feedback on – and contributions to community projects (like Steeltoe.io) and frameworks built by the Pivotal team that continuously strive to improve the Microsoft developer experience
  • Assist Pivotal’s customers in transitioning existing .NET apps to Pivotal Cloud Foundry
  • Modernize customer applications, incrementally improving infrastructure and app architecture techniques
  • Work with Pivotal’s customers to architect and build new cloud native apps
  • Become an agent of change within customer organizations
  • Willing to travel and work on-site with customers

Ideal Skills 

  • You are a great written and verbal communicator, capable of public speaking and presenting in front of customers, at user groups, etc.
  • Experience building distributed / service oriented / microservice-style and cloud based application architectures
  • Have an understanding of – or implementation experience in – building Twelve-Factor applications, and using Domain Driven Design
  • You are a .NET expert, with experience and familiarity building Cloud and Azure applications using .NET Core and MVC; you have a strong background with Microsoft and related developer frameworks and products like Biztalk Server
  • You are an Agile practitioner with 8+ years of software development experience, familiar with extreme programming, test driven development, pairing, continuous integration, continuous delivery, and related techniques

Preferred Skills 

  • You are a polyglot programmer (you might have used Angular, C#, F#, Go, etc.)
  • Experience with Azure
  • Experience with Cloud Foundry

Pivotal is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

Cambridge |

 

Pivotal’s Story VIDEO

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations’ core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the world’s most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers to create and build new solutions, and are committed to open source and open standards.

Our methodology is about evolving, in both development and innovation, and our culture is empowering. Our 2,000+ employees across offices worldwide subscribe to an ethos of kindness. We make a point to bring empathy to each and every project, and are guided by a purposeful mission—to transform how the world builds software.

You

You are passionate about creating products that make a difference for users and businesses alike. You have strong product instincts, excellent communication skills, are technically fluent and have a good understanding of common product design patterns. You enjoy working collaboratively with designers and engineers on small co-located teams. You’re passionate about your craft, and enjoy helping others develop as PMs. You are comfortable with ambiguity and moving forward with imperfect information You excel at leading without authority, effectively aligning team members as well as client stakeholders and executives around a shared set of objectives to progress the goal of shipping the right product to the client’s customers. You judge your success by the success of your team and the happiness of our clients. Work/life balance is important to you: isn’t just something that we want you to have, but something we need you to teach to our clients.

Us VIDEO

Pivotal Labs is Pivotal's consulting team, and a recognized leader in modern software development practices. We work with many of the world’s most influential companies, helping them not only build great software, but fundamentally create a culture of innovation. We also developed Pivotal Tracker, the project management and collaboration tool used by thousands of agile teams worldwide. Our approach is informed by over 20 years of experience and continuous improvement, and blends agile/XP, lean startup and user-centered design.

Your Day

We pair with our client PMs, all day, every day because we know it delivers remarkable results. We practice and teach an approach to product management that is applicable across industries and organizations, so you’ll experience all types of teams, industries and products. And we believe in working at a sustainable pace – you’ll typically work hard for 8 hours each day, but then you’re off work to relax, recharge and refocus.

Required Skills / Experiences

  • Experience with two of the following: lean startup methodologies, agile development methodologies, working directly with clients
  • Experience shipping successful products, including defining vision, strategy, outcome-driven product roadmaps and creating and managing backlogs
  • Experience articulating and testing product hypotheses
  • Demonstrated ability to define and track KPIs and other measurable success criteria
  • Deep user empathy and strong user experience sensibilities
  • Experience closely collaborating with engineers and designers as part of small co-located teams
  • Demonstrated ability to get things done in a rapidly changing environment
  • Ability to break down complex problems into actionable steps
  • Excellent verbal and written communication skills and ability to adapt your communication style for the audience
  • Demonstrated ability to influence decision making in different contexts
  • Interest in coaching others
  • Ability to facilitate collaborative decision-making in a workshop context
  • Ability to quickly understand a specific client domain and identify the trends and opportunities in that space

Desired Skills / Experiences

  • Experience with both lean startup methodologies and agile development methodologies
  • Experience working directly with clients and leading projects
  • Experience shipping both new products as well as improving upon existing ones
  • Experience leading or supporting user research
  • Experience mentoring other PMs a plus
  • Experience working with or inside enterprise scale organizations a plus
  • Experience as a designer or engineer a plus


Pivotal is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

Cambridge |

 Pivotal’s Story VIDEO  

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations’ core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the world’s most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers to create and build new solutions, and are committed to open source and open standards.

Our methodology is about evolving, in both development and innovation, and our culture is empowering. Our 2,000+ employees across offices worldwide subscribe to an ethos of kindness. We make a point to bring empathy to each and every project, and are guided by a purposeful mission—to transform how the world builds software. 

You

As the face of Pivotal seated at the reception desk, the Sr. Concierge is responsible for delivering exceptional customer service while acting as “air traffic controller”, managing day to day operations and maintaining an organized, best in class work environment. The Sr. Concierge is expected to support local Pivotal teams and managers as well as interface with building management and vendors. A significant portion of this role is to plan and execute events that drive employee engagement, morale and company culture as well as provide ongoing support for sponsored events hosted onsite.

As a member of the Workplace Concierge team, this role will partner with global peers to share experiences, and brainstorm new ideas to ensure consistency of brand and culture among Pivotal offices.

Us

Pivotal’s Finance, Operations, and Real Estate teams create the commercial, physical, and cultural frameworks that help us grow and scale. We collaborate to keep our business running smoothly and ensure we stay on track to meet (and exceed) our goals. We also design and support work environments that reflect our culture and help you reach your highest potential

Your Day

You are chartered to support the productivity and happiness of our key stakeholders—the client, the coworker, and the community—by assessing the daily and future needs of the office and delivering a consistent brand experience that demonstrates our core values. You act as the first impression, the main point of contact, and the knowledge base of our office. You personify our culture and ensure that all who walk through our doors feels as though they belong.

Required Skills / Experiences

  • Be the Host/Hostess: The client always comes first! Be warm and welcoming while greeting employees, clients and visitors, answering incoming phone calls and conference room scheduling support. Manage our digital visitor registration system with a personal touch.
  • Be a Culture Curator:  Plan and execute internal events that support employee engagement and Pivotal culture. Provide support for sponsored events onsite.
  • Own the Details: Supervise janitorial staff and ensure that office standards of cleanliness are maintained for all areas including: kitchen/café, event space, conference rooms, and game areas. Ensure that conference and training rooms are always tidy, accessible and stocked with supplies and ready for the next strategy session. Maintain inventory of all facilities related supplies, including management of asset inventory of non IT equipment (desk, chairs etc.).
  • Be an Organizational Strategist: Provide support to office leadership, as needed. Manage vendors service levels including: caterers, snack and beverage vendors, janitorial teams, building maintenance personnel as well as landscape and security personnel, as needed.
  • Be a Financial Partner: Support procurement processes to ensure adherence to facilities budgets and oversight of vendor payments.
  • Squash Emergencies: Manage internal “Ask” tickets, support IT with resolution of internet outages, replace broken equipment, or recognize a potential issue before anyone realizes there’s a problem.
  • Be a Welcome Wagon: Welcome new employees by setting up new hire workstations in coordination with HR and IT. Provide HR support with room scheduling for interviews and new hire set-up.
  • Be a Safety Guard: Ensure security standards are maintained and processes are properly followed. Administer badge program for all employees, clients, vendors and visitors. Manage health and safety programs, emergency evacuation plans, ERT team oversight and maintenance of first aid supplies and AED units.
  • Be a Planning Assistant: Be familiar with the office teams and maintain accurate office headcount and seating data and team allocations. Establish communication with team leads to support understanding of team requirements and changes. Assist with all employee and departmental office moves.
  • Be a Distribution Center: Support and facilitate shipping and receiving
  • Be a Broadcaster: Provide timely communications to employees regarding Pivotal events,  building related issues, weekly meal plans and general facility information. Be a resource for information for the employees, customers and guests.

Desired Skills / Experiences

  • Exceptional customer service skills
  • Superb communication skills, both verbal and written
  • Facility, Event & Vendor management experience
  • Budget management and Corporate purchasing systems knowledge
  • Great attention to detail with solid organizational skills.
  • Strong sense of responsibility and dedication and able to work independently
  • Working knowledge of Google mail and it’s applications; Freshservice ticketing system experience is a plus
  • Persistent enthusiasm and friendly attitude with a professional edge that leads your way
  • Flexible Schedule (occasional weekend/evening required)
  • Ability to lift 40 pounds


Pivotal is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

Cambridge |

Pivotal’s Values

We have 3 core values: Do the right thing. Do what works. Be kind.

We care deeply about recruiting and developing exceptional talent. Pivotal seeks to add new voices and perspectives to our vibrant community because we know that diversity of thought leads to the most innovative solutions and most successful companies. Learn more about what Pivotal is doing to cultivate our community - D&I @ Pivotal.

Pivotal’s Story VIDEO  

As a recognized leader helping Enterprises adopt and realize the value of digital transformation, Pivotal combines the Silicon Valley state of mind, modern approach, and cloud infrastructure software with Enterprise organizations’ core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the world’s most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers to create and build new solutions, and are committed to open source and open standards.

Our methodology is about evolving, in both development and innovation, and our culture is empowering. Our 2,000+ employees across offices worldwide subscribe to an ethos of kindness. We make a point to bring empathy to each and every project, and are guided by a purposeful mission—to transform how the world builds software.

You

You are a high-energy, services sales professional who can identify and strategically consult with customers on our Cloud Native Services and Pivotal Cloud Foundry product opportunities. You are expected to generate net new business as well as maintain and grow relationships with existing accounts working in conjunction with other Pivotal Sales Executives, Office Directors and Platform Architects. You have broad responsibility for the overall health and sales performance of a growing territory of defined accounts.  

Us

Pivotal Sales has a unique opportunity to help some of the biggest brands in major industries create new digital experiences and rediscover the power of software by using Pivotal Cloud Foundry, Pivotal Labs, and Pivotal Data. Our team is growing rapidly as we are seeing a huge increase in demand from clients who are transforming their software delivery capability and building cloud-native applications to drive customer engagement.

Your Day

Interacting with C-Level and VP-Level Executives, you will be driving the digital transformation strategy with market leading enterprise customers. You will be charged with identifying and collaborating on the Cloud Native Services implementation plans for our customers journey’s with Pivotal.  Each customer may have a different entry point for their journey with Pivotal, but you will play a central role in developing the plan to help our customers drive the outcomes they desire and gain the most benefit from our process and software that they can on Cloud Foundry.

Some responsibilities in this role may include:

  • Work with other Pivotal Sales Executives, Office Directors and Platform Architects to drive the Pivotal Services value proposition into our Enterprise accounts
  • Assist in preparation of pre-work, scoping and contracts for Pivotal Services engagements
  • Consult with C-level executives to develop and implement an effective enterprise wide strategy that maximizes the value delivered by Pivotal’s products and services
  • New logo acquisition/working with existing customers to expand Pivotal Cloud Foundry usage
  • Forecast revenues timely and accurately; Increase revenue/ retention rates for specified key account.
  • Represent Pivotal with integrity, maintain industry credibility, prospect for new business, and establish and strengthen relationships through presenting to various audiences

Required-Desired Skills / Experiences

  • Consistent high performance against sales quotas driven by C-Level and VP level relationships at key customer contact
  • Experience using a consultative or advisory based sales approach
  • Innovative and creative thinker who can work independently and leverage resources wisely to meet objectives
  • Experience with Application Lifecycle Development Process and/or PaaS
  • First hand experience selling Software Development consultants and/or Cloud Application consulting
  • Partner / Systems Integrator management skills
  • Proven ability to assess and disqualify customers/opportunities under minimum guidance and high pressure
  • Driven to assist customers in making the right decisions which will drive the optimal outcomes - even if it results in elongating the sales cycle
  • Values and practices empathy with high degree of emotional intelligence
  • Bonus: we are actively looking to bring on new leadership who is passionate about creative diverse and inclusive communities.

 

If you are passionate about this opportunity but don’t meet 100% of the requirements, we encourage you to apply.

 

Pivotal is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

Cambridge |

Pivotal's Story VIDEO

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations’ core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the world’s most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers to create and build new solutions, and are committed to open source and open standards.

 

Our methodology is about evolving, in both development and innovation, and our culture is empowering. Our 2,000+ employees across offices worldwide subscribe to an ethos of kindness. We make a point to bring empathy to each and every project, and are guided by a purposeful mission—to transform how the world builds software.

 

You

You are passionate, curious, engaging, and a hands-on architect that will help customers realize the benefits of cloud native applications and architectures on Pivotal Cloud Foundry. You will also work closely with the Pivotal Cloud Foundry engineering and platform architect teams to transform the way our customers build and run their software.

 

Us

Our mission is to make customers' use of our products and solutions successful, so that they can more effectively transform their business. Our cross-disciplinary team includes technical account leaders, data scientists, agile specialists, solutions architects, educators on Pivotal technology, and business transformation specialists.

 

Your Day

In this role, you will work on small, focused projects (typically 6 or 10 weeks) in our office and/or at a customer location as part of a balanced team of architects, product managers and business people. You’ll help customers realize unprecedented returns by transforming existing applications, across a vast spectrum of complexity, language and framework types, to run using Cloud Native patterns and practices

 

Additionally your day will include:

  • Coaching and mentoring customer developers, architects, product owners and operations people as we use agile/XP and techniques like TDD and CI/CD
  • Discovering, understanding and and map existing SDLC processes and deliver automated paths to production for transformed existing applications.
  • Continuously learning and be at the leading edge of Pivotal and industry trends

 

You will also work closely with the Spring and Pivotal Cloud Foundry engineering teams to:

  • Provide feedback on – and contributions to – the Spring and Cloud Foundry open source projects, potentially becoming a core committer
  • Assist Pivotal’s customers in migrating existing apps to Pivotal Cloud Foundry
  • Modernize customer applications, incrementally improving infrastructure and app architecture techniques
  • Work with Pivotal’s customers to architect and build new cloud native apps
  • Become an agent of change within customer organizations
  • Willing to travel and work on-site with customers

Ideal Skills 

  • You are a great written and verbal communicator, capable of public speaking and presenting in front of customers, at user groups, etc.
  • Experience building distributed / service oriented / microservice-style and cloud based application architectures
  • Have an understanding of – or implementation experience in – building Twelve-Factor applications, and using Domain Driven Design
  • You are a Java expert, with experience and familiarity building modern Spring applications with Spring Boot; you have a strong background with Spring and related projects
  • You are an Agile practitioner with 8+ years of software development experience, familiar with extreme programming, test driven development, pairing, continuous integration, continuous delivery, and related techniques

Preferred Skills

  • You are a polyglot programmer (you might have used JavaEE, C#, Go, etc.)
  • Experience integrating with Netflix OSS components (Eureka, Hystrix, Ribbon, etc.)
  • Experience with Cloud Foundry

Pivotal is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

255 Main St, 6th Floor
Cambridge, MA 02142

Principles & Practices

Pair up

The pair is our fundamental work and decision-making unit and provides two sets of eyes on every line of code. Great ideas evolve from the pairing environment and you always have somebody to help solve a problem.

Do The Right Thing

It’s not about us. User experiences are the bookends to pairing. We don’t make decisions based on titles or chains of command. We collaborate, test, and do the right thing.

Do What Works

We write software in the best way because we apply continuous integration. The pair tests, iterates, makes the call, and ships what works. You close a story, and move on.

Be Kind

We write software for humans and we walk the distance in the customer’s shoes. We respect others. We don’t blame. We build things, fix things, and we collaborate.

Dinner at Home

Challenge how things are done, build new worlds...and make it home for dinner too.

Bridget
Principal Technologist
"Learning about new technology and sharing it with others is what I like best, and Pivotal is an ideal environment for exploring what's out there in the wider tech ecosystem. I joined to learn from and collaborate with some of the best minds in our industry, and so far it's been all I hoped and more!"
 
Tobias
Field Engineer
"At Pivotal, I get to be part of the transformation that is happening with Cloud-Native applications. The best part of my day is when I'm interacting with customers and using the Pivotal technology stack to help them solve their business needs."
 
Leanne
UX Design
"My job has changed so much over the past 6 years - from designing mobile UI on early smartphone platforms to building a team of inspiring designers to growing our research-driven practice. I'm constantly learning! My day might include a scoping meeting with a potential client, working on a workshop plan for a Discovery & Framing, or matching designers to upcoming projects or rotations."
 
Elresa
New Hire Welcome Concierge
"I provide a high touch welcoming experience for all of our newest employees. In my role I have the ability to be incredibly creative and watch ideas really take shape. I think this is something particular to the culture here of continuous learning."
 
Chris
Data Scientist
"I work with my teammates to help companies solve their biggest challenges using data-driven approaches. My work varies from immersing myself in a new domain, data wrangling, building machine learning models, to presenting results and communicating the impact of the work to executives at a final meeting."
 
Madhura
Software Engineer
"I really enjoy pair programming because I learn something new every day. Having a pair means you always have someone to play ping pong with! I love our open culture and how communicating with others is so easy. When in doubt you can just walk up to anyone. Working on cool new technologies coupled with a bunch of great people is what makes life at Pivotal so enjoyable for me!"
 
John
Advisory Platform Architect
"I work with a team full of smart, talented people who are trusted implicitly to self-organize to get things done. That autonomy and a focus on results means we can execute in ways that would never be possible in a traditional organization."
 
Dormain
Product Marketing
"I support our Data Suite - a broad and flexible pricing model for many of our data products. I work closely with the field and my peers in product marketing and product management for discreet data products. The best part of my day is when I click 'Finish' and 'Deliver' on Pivotal Tracker (yes, we even use it in product marketing!)."
 
Aaron
Product Design
"My role as a designer is to gain empathy for the user, share this knowledge with the team, test a hypothesis, wire-frame workflows, build prototypes, make pretty and support developers and the team. Working at Pivotal is like receiving a degree in Agile and Lean methodologies."
 

Read About Us

Office Tours
March 27, 2018

Blog

May 22, 2018
New, modern applications get all the attention. But legacy applications are just as important, particularly at large enterprises whose founding predates the iPhone. At such companies, these older applications are often the ones that customers interact with the most and bring in the most revenue. Improvements made to these applications and systems can have an outsized impact on both customer satisfaction and the top line.That’s precisely why Liberty Mutual is modernizing many of its core legac...
May 16, 2018
Hear from people who pivoted into engineering.Coding is a new gold rush of sorts. With programming jobs growing 12% faster than the market average and a high average salary, coding isn’t solely the domain of computer science majors anymore. People from a wide variety of backgrounds, from writers to teachers to small business owners, are “rewiring” their careers and taking up coding, via code academies and self-instruction. And companies are recognizing that it’s not just coding skills th...
May 16, 2018
Denise Yu breaks down the 12 Factors, and how they apply to applications running on Cloud Foundry and similar platformsAt Cloud Foundry Summit 2018 in Boston, Ed King from the Garden team and Jatin Naik from the Services Enablement team co-delivered an informative talk on how developers can transform their applications to run on cloud-based platforms, with the guidance of the Cloud Foundry Command Line Interface (CLI). In terms of current best practice, cloud-ready applications should comply wit...
May 15, 2018
Hadrien Raffalli, Labs PM at Pivotal Tokyo breaks down how to interpret different customer commitments and experiments to know if your MVP is actually viable.“I love the idea. Let me know when the product is ready, and I will buy it.” – Your customerFor many product teams, that sentence sounds really good. The team feels that it validates their assumption, and it encourages them to continue building the product.But that feeling can be deceptive, because you have little evidence that it...
May 10, 2018
David at Pivotal.David Gelman is a data scientist at Pivotal. Despite having two Master’s degrees and a PhD, the road to landing his first job as a professional data scientist was not straightforward. In this first-person account, David shares his story, including the setbacks and triumphs he experienced along the way, with the hope that it will help fellow data scientists with unconventional backgrounds as they seek to start their own careers.I faced a conundrum entering the fifth and final...