PillPack Company Overview
PillPack is a full-service pharmacy that delivers a better, simpler experience through convenient packaging, modern technology, and personalized service.
PillPack is designed to serve people who manage multiple medications. Every few weeks, customers receive a personalized roll of pre-sorted medications, along with a recyclable dispenser and any other medications that cannot be placed into packets, like liquids and inhalers. Each shipment includes a medication label that explains what each pill is and how it should be taken. In addition to pre-sorting medications, PillPack coordinates refills and guarantees the shipment of all medications on time, every time. Easy-to-use online tools allow customers to track their shipments, refills, and co-pays. Customers can email or call their PillPack pharmacist any time to ask questions or clarify instructions.
PillPack’s pharmacy and distribution center is located in Manchester, NH. The engineering, design, and marketing teams are located near Inman Square in Somerville, MA.
Jobs at PillPack
Chief Executive Officer & Co-Founder
TJ is a designer at heart, a pharmacist by training, and a vocal advocate for making things that don’t suck. TJ started his career at his family’s long-term care pharmacy in 2004, and has worked at Target pharmacy, a local community pharmacy, and Massive Health (acquired by Jawbone). He holds a Doctor of Pharmacy (PharmD) degree from Massachusetts College of Pharmacy and Health Sciences.
Chief Technology Officer & Co-Founder
Elliot is a scientist at heart, an engineer by training and a vocal advocate for transparent, customer-empowered healthcare. He graduated from UC Berkeley and has an MBA from MIT’s Sloan School of Management. Elliot has played key engineering roles at both healthcare and non-healthcare related startups, was an associate at Founder Collective and started his career as a program manager at Microsoft.
Chief Marketing Officer
Chief Business Officer
CFO / COO
PillPack is located in Somerville between Harvard, Porter, and Inman Squares.
The company gutted the entire floor to create an open, modern space. This reception area is designed to welcome guests and creates a comfortable place for casual meetings.
Since its founding in 2013, PillPack has become one of the pillars of the Boston tech scene.
Light fixtures and unique ceiling textures helped transform a typical office space into something much more welcoming.
The long main hallway is broken up by tall tables where people frequently work or have conversations and team stand-ups.
PillPack has an open seating plan with a number of large conference rooms and smaller phone booths for private meetings.
Project rooms along the outside of the space provide working space for groups of six to ten teammates.
Flexible spaces make it easy for PillPack to rearrange and create the environment needed for different projects.
It was important to have lots of spaces for structured collaboration, as well as spontaneous conversation.
PillPack's Somerville office is home to the software engineering team, as well as finance, marketing, and people operations. The company's main pharmacy is in New Hampshire.
Space is divided up by large windows to make sure the interior areas have sunlight.
This is PillPack's second office in Somerville. Originially located in Davis Square, they moved to this space in 2016.
Conference rooms are set up with video conferencing technology so that it's easy to connect with the company's other locations in different states.
A large library space gives people plenty of room to spread out away from desks, and to host larger town halls and presentations.
No office is complete without caffeine! PillPack keeps cold brew on tap, as well.
The kitchen area is always buzzing around breakfast and lunch.
As a health-focused company, PillPack tries to keep the snacks as healthy as possible.
In the kitchen area, round tables provide a space for sharing meals and sharing ideas.
When it's time to take a break, this pool table is the place to be.
Come back soon!
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