PatientPing: Business Development Representative
10 Post Office Square
Boston, MA 02109

Employee Testimonials


Business Development Representative

Boston, MA

PatientPing is a venture-backed health technology company based in Boston, MA that is transforming healthcare delivery. We are building a national network that connects providers with real-time notifications and critical patient context so that providers can better coordinate patient care. Our customers include hundreds of health systems, physician organizations, and post-acute care providers across the country. Our vision is bold to build a national care coordination network that allows providers to put patients at the center of their care.

Job Description

We are actively hiring a full-time Business Development Representative who will help PatientPing grow by developing an effective pipeline of new customers. As a BDR you will work with the marketing and growth teams to develop market development plans, generate meetings with healthcare decision makers, and drive awareness through efficient lead activity management.

What You Will Accomplish:

You will act as the first point of contact for our marketing-driven opportunities, as well as the primary lead generation and research engine for the team. The BDR role does not carry a revenue quota, but does have objectives and key results that are used to measure your success and help us better work together to build a development plan designed to make you successful.

In addition to the training that you will receive and the work that you will do to prepare you for a role in sales, you will also provide front line support for the Growth, New Markets, and Marketing teams:

Provide inside sales support to our direct sales division by speaking directly with leads generated by marketing

Researching targeted accounts and building contact lists

Book meetings on behalf of the Growth team into a set list of targeted accounts

Report on the success of campaigns and lead generation activities

What Success Looks Like:

In 1 month

You will learn about the current state of healthcare and PatientPings value proposition

The market fits for our solution (ACO, Hospital, SNF, HHA, PO)

Sales tools training (Salesforce, LinkedIn, Definitive)

How to navigate and research an organization

How to effectively book meetings

How to brand yourself and build relationships with the Sales team

How to deliver a demo and an effective client meeting

How to effectively manage inbound leads

In 3 months

We will work to further increase your knowledge of skilled nursing facilities, home health agencies, and Physician organizations

Become familiar with our sales process

Prove your ability to hit and exceed targets

Prove ability to deliver persuasive PatientPing pitch

In 6 months

Have consistently exceeded metrics

Be well-versed in the healthcare / care coordination space and where PatientPing fits in the landscape

Prove ability to deliver a strong, polished pitch and navigate prospect questions

What You Need:

1-2 years of professional experience in a business-to-business environment (preferably health or tech)

BA/BS degree

Tenacious and sharp problem solver who does not shy away, but rather is motivated by seemingly intractable challenges

Entrepreneurial, trailblazing spirit, eager to be at the forefront of health system transformation

Strong self-starter with a track record of getting things done (this also means you are comfortable with ambiguity)

Analytical and very fast learner

What You Get:

Join one of the fastest growing health tech companies in the country

Have the autonomy to build something with a brilliant and enthusiastically supportive team

Become an expert on healthcare delivery system transformation by learning from world-class investors and advisors

Receive cash and equity compensation with health, dental, and other benefits

PatientPing is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.


Employee Testimonials

Office Manager

Q: How does PatientPing recognize an individual's successes?

A: At PatientPing, we encourage public praise through channels like Slack and Lattice. We also set aside time for shout-outs at our weekly all-hands meeting. At our quarterly company meetings, each department recognizes one or two employees as "Star Pingers” -- we call out the company values they embody and present them with customized pins.

Senior People Operations Lead

Q: How have you experienced career growth?

A: I started working at PatientPing as an Office Manager/EA. Being the 6th hire at a startup means that your role knows no bounds, and I am so grateful to have had the opportunity to explore all aspects of our business from customer support to accounting. I currently support a team of over 100 employees as a Sr. People Operations Lead.


Q: How do you go about fostering creativity amongst your team?

A: Giving them freedom to fail. Creativity inherently means trying something new, which implies risk. We want people to feel free to take risks without feeling the fear of failure! That, and very powerful cold-brew coffee.

VP of Growth

Q: What does success look like on your team?

A: The people that have been successful have these attributes. 1. Grit–they never give up. 2. Adaptability–startups change at a hyper-fast pace, people that embrace change really thrive. 3. Curiosity–they’re constantly learning and improving their skills. 4. Humility–they look at how they can improve themselves and regularly talk about their mistakes.

Lead Software Engineer

What is a day in the life of an engineer at PatientPing?

Every day can be different. You can be heads down implementing a feature, solving problems with the CI infrastructure, hashing out technical designs with fellow engineers, collaborating with product managers and UX designers on solutions for our customers, or sitting in on user research calls to learn first hand about pain points that different people in the healthcare industry face. This, sprinkled with a couple of ping pong matches if you are so inclined, makes life fun and challenging in all the best ways at PatientPing.