Rightpoint: Senior Digital Project Manager
50 Milk Street, 19th Floor
Boston, MA 02108

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Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies. We've partnered with brands like 3M, Sanofi, Azek, Chamberlain, Grant Thornton, Six Flags, Johnson Controls, Aon, B&H, and Abbott, just to name a few. Rightpoint has 500 employees across 10 offices. Check out our Sizzle Reel showcasing some of our latest work here. For more information, visit rightpoint.com and connect with us on LinkedIn, Twitter, Facebook and Instagram.

Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And were searching for passionate, talented people to join the Rightpoint team.

What youll do:

The Senior Digital Project Manager will be responsible for the day-to-day management and delivery of projects to Rightpoint clients. Candidate must have experience managing custom SDLC projects and experience managing external projects in a consulting environment. Primary responsibilities include the following:

  • Creating and executing project work plans
  • Effectively manage changing client needs and requirements throughout the engagement
  • Plan and identify resource needs throughout the project
  • Actively works with the team to manage work assignments and deliverables
  • Reviewing deliverables prepared by team before passing to client
  • Effectively applying methodology and enforcing project standards as the project requires
  • Prepares for engagement reviews and using appropriate quality assurance procedures
  • Minimizes Rightpoints exposure and risk on project

Project Accounting

  • Tracks and reports team hours and expenses to clients on a weekly basis
  • Manages project budget
  • Ensures timely and accurate invoicing, and monitors receivables for project
  • Analyzes project profitability, revenue, margins, bill rates and utilization
  • Approves team members' time reports in a conscientious and timely manner

Financial Management

  • Understands basic revenue models, and cost-to-completion projections and makes decisions accordingly
  • Understands Rightpoints pricing model and billing procedures
  • Accurately forecasts revenue, profitability, margins, bill rates and utilization

Business Development

  • Identifies "follow-on" sales opportunities as they relate to a specific project
  • Assists proposal efforts including completing project scoping and SOW assessments
  • Possesses a thorough understanding of Rightpoints capabilities
  • Effectively conveys Rightpoints message in both written and verbal discussions

Communication

  • Facilitates team and client meetings effectively
  • Holds regular status meetings with project team
  • Effectively communicates relevant project information to superiors
  • Delivers engaging, informative, well-organized presentations
  • Resolves and/or escalates issues in a timely fashion
  • Understands how to communicate difficult/sensitive information tactfully

Technical Understanding

  • Possesses general understanding in the areas of software development, CRM, user experience, creative design, and infrastructure architecture
  • Maintains awareness of new and emerging technologies and the potential application on client engagements

Client Management:

  • Manages day-to-day client interaction and sets and manages client expectations
  • Develops lasting relationships with client personnel that foster client loyalty
  • Communicates effectively with clients to identify needs and evaluate alternative solutions
  • Continually seeks opportunities to increase customer satisfaction and deepen relationships
  • Builds a knowledge base of each client's business, organization and objectives

Team Development

  • Helps inform team member career development opportunities
  • Conducts effective performance evaluations and mentors those with less experience through formal channels
  • Challenges fellow team members to progress toward their professional development goals

Minimum Requirements

  • Bachelors Degree in Business/Computer Science (preferred) or related field
  • 8 or more years of client consulting experience
  • 8 or more years of project management experience
  • Excellent consulting skills and the ability to work effectively with clients and team members
  • Excellent verbal and written communication skills between both the customer and all levels within the organization are required
  • Knowledge of sound business practices and a proven track record of exceeding customer expectations and anticipating their needs are also required
  • Must be motivated with a focus on team performance

Preferred RequirementS

  • A MS in Computer Science, Information Systems or related experience
  • Project Management Professional (PMP) certification

Who We are

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led organization driven by innovation, rooted in technology and relentlessly curious. Were a start-up at heart and were able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business.

Humble Brag

  • Top Workplace Awards: Chicago Tribune 5 Years!, Dallas Business Journal, Chicago Timmy Awards, and Crains Business Detroit
  • Crain's Chicago Fast Fifty of Fastest Growing Companies, 4 Years!
  • Best Charitable Organization/Non-Profit Website Webby Awards
  • Top Partners with Microsoft, Sitecore, and EpiServer
  • Google Developers Certified Agency 4 years running!

Benefits and Perks at Rightpoint

  • Flexible PTO
  • Casual and open office environment
  • Flexible Work Schedule
  • Great insurance coverage and flexible spending accounts
  • 401k with Company Matching
  • Weekly Snack/Drink delivery
  • Regular Cultural & Social Events including: Volunteering, Game Nights, Cultural and Diversity Spotlights, Happy Hours, Team Outings, Intramural Sports, etc.
  • Bi-Weekly Catered Lunches
  • Continuous Training, Certifications, and Learning Opportunities

Our Commitment to You

No matter who you are, where you come from, who you love, what you believe, or what you geek out about, we bring people together to make great work. That's what makes us Rightpoint!

EEO Statement

Rightpoint, a Genpact Company, is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Full-time