: Research Caller
550 Cochituate Rd
Framingham, MA 01701


Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as the #4 Best Place to Work in the midsize category, the 10th fastest growing private company in Massachusetts, and ranked #611 nationally on the Inc. 5000 list; Definitive has more than doubled in size in the past 2 years.  Our expansion has created the need for high energy Research Callers to join our team. If you would like get your career started by working on a product that is in high demand, and evolving rapidly, keep reading!

Your challenge:

Our Research Callers hold an important role here at Definitive. They work each day to ensure our data is accurate and up to date. Here is what you will tackle:

  • Place outbound calls to healthcare facilities
  • Accurately enter data from calls into database following a style guide
  • Achieve benchmarks

What you’ll need:

  • Basic computer skills
  • Polite, professional manner
  • Access to a car, as Definitive is located in Framingham, MA and not easily accessible by public transportation

Why we love Definitive, and why you will too!

  • Industry leading products
  • Work hard, and have fun doing it
  • Incredibly fast growth means limitless opportunity
  • Flexible and dynamic culture
  • Work alongside some of the most talented and dedicated teammates
  • Definitive Cares, our community service group, gives all of us a chance to give back
  • Competitive benefits package including great healthcare benefits and a 401(k) match

What our Employees are saying about us on Glassdoor:

 “Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”

-Business Development Manager

“Great team. Amazing growth. Employees are treated very well.”

-Research Analyst

“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”

-Profile Analyst