250 - 500 employees
Public
B2B
Marketing & Sales Tech
SaaS

Constant Contact Company Overview

Our Promise

When we talk about our Promise, we’re talking about our commitment to helping small businesses and nonprofits succeed. How? Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. But it’s not just about the product: we knew our customers wanted to talk to real people when they had a question. And they needed help figuring out the right marketing strategy for their organization. So we made sure it was always just a phone call away, or with network of expert-taught classes and training, their neighborhood. It’s how we smooth our customers’ path to success.

 

Where it all started

Constant Contact was founded as “Roving Software” in 1995, setting up shop in a cramped attic in Brookline, Massachusetts. Back then, email was usually viewed as just a way for friends to communicate online. But our founders saw what it could be: a valuable marketing tool that would help small businesses level the playing field in the battle against big business.

By 2005, we surpassed 50,000 customers. Fenway Park couldn’t hold a crowd that big.

Just two years later we doubled the 50k mark it had taken us a decade to reach—introducing a second product and taking our company public in the process.

In 2009, Constant Contact reached all-new milestones: A third product (Event Marketing), more customers than ever (250,000), and a second office (Loveland, CO).

The next three years saw more new offices (San Francisco, UK) and powerful new products like Social Campaigns, SaveLocal, and SinglePlatform. To support it all, we ramped up our coaching and support operations, adding online chat, email, and tons of local classes and seminars for face—to—face learning.

In 2014, we unveiled our biggest innovation yet: a powerful new interface designed to be the all-in-one marketing solution. Through it all, we kept to our mission: to empower small businesses and nonprofits to grow customer relationships and succeed.

In 2016, Constant Contact was acquired by Endurance International Group—a deal that brought together two long-standing, successful Massachusetts companies to create a Boston-based public company of significant scale—and one absolutely passionate about helping small businesses succeed.

Today, Constant Contact operates as an Endurance business unit—the largest in its portfolio of brands, which also includes Bluehost, HostGator, and iPage. Endurance offers everything a small business needs to get online and grow online, including web hosting, domains, ecommerce, emarketing, and mobile business tools. We are five million small business customers strong…and growing.

Every day we challenge ourselves to find new ways to deliver on the promise of Endurance’s mission: help small businesses navigate the promise, power, and potential of the web.

 

Jobs at Constant Contact

 
31 Jobs Listed
Clear Filters
Waltham
Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. We're looking to expand our team of developers located in our Waltham office. As a part of our agile team, you'll be working with innovative tools, processes and people to engineer web applications that are...
Software Engineering/QA
Waltham
Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. We're looking to expand our Analytics team in our Waltham office. The Nuts and Bolts:Working across nearly all parts of Constant Contact and its parent company Endurance International Group, the...
Data Science / Machine Learning
Waltham
Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. We're looking to expand our team of engineers located in our Waltham office. As a part of our agile team, you'll be working with innovative tools, processes and people to engineer web applications that are distributed and consumed on a massive scale. About UsWe are a fun, collaborative,...
Software Engineering/QA
Waltham
Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. We're looking to expand our team of developers located in our Waltham office. As a part of our agile team, you'll be working with innovative tools, processes and people to engineer web...
Software Engineering/QA
Waltham
We are in search of a Director of Sales Operations for our Constant Contact team in our Waltham, Massachusetts office. Reporting into and partnering with our Chief Sales Officer, this is a key role in defining and executing Constant Contacts sales vision and strategy. This role will also focus on our core systems and business processes leveraged across sales. Responsibilities: Partner with Senior Sales Leaders to define overall vision and strategyDirectly manages a Sales Operations team made up of Managers, Sales Ops/Salesforce.com Admins and Data AnalystsPartner with IT to...
Sales & Business Development
Waltham
Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. We're looking to expand our team of developers located in our Waltham office. As a part of our agile team, you'll be working with innovative tools, processes and people to engineer web applications that are...
Software Engineering/QA
Waltham
Endurance, the leading provider of online solutions to small and medium-sized businesses, is seeking an analytical and innovative individual to join our team. The Accounts Payable Supervisor will be a key member of the Finance team and will oversee the Accounts Payable processing for the Constant Contact brand, reporting to the Accounting Manager. The company has achieved significant scale over the past fifteen years, yet still possesses tremendous growth potential. This is an opportunity for a motivated, results-oriented, team player to have a significant impact on shaping the companys...
Corporate Functions
Waltham
Our company is growing rapidly and as such, our Technical Operations team is growing too! We have an immediate position available for a Manager of Systems Operations lead on of our Systems Operations teams. The Systems Operations team is part of the Technical Operations organization that supports our highly scalable Software as a Service platform and various Web Hosting platforms. The successful candidate will possess both hands-on technical and people management skills. Responsibilities Lead a team of systems engineers responsible for the 24x7 operation of...
IT/Systems/Networking
Waltham
This role, based at the Constant Contact headquarters in Waltham MA, is for an energetic person that is passionate about users and has a desire to help deliver positive user experiences. The person who assumes this role will be currently enrolled in or have just completed a program leading to positions in User Experience, Human Factors or similar area of study. The User Experience Research Intern will report to the manager of the UX Research team. Responsibilities: Collaborate with members of the research and design teams to improve the overall user experience Plan and...
UX & Design
Waltham
Product Owner Do you want to be directly involved in creating software that helps more than 500,000 small businesses and nonprofit organizations achieve their goals? Are you looking to work with great people that are passionate and know how to celebrate success? Do you want to work with cutting edge technology? Then this job is for you! In an effort to bring in more customers, revenue, and marketing features we are searching for a product manager that can work with nearly all functional groups at Constant Contact. This individual will be a key member of the product...
Product Management
Waltham
As a Senior UX Content Strategist for Constant Contact, youll use the power of language to develop strategies that meet both business objectives and customer needs. Working alongside researchers, designers, and developers, youll support projects from ideation through deployment with the ultimate goal of crafting the clear, consistent, and concise copy that makes for an unbeatable user experience. Responsibilities Write clear and compelling copy to guide users through a variety of digital channels Create content audits, voice and tone maps, taxonomies, and other content...
UX & Design
Waltham
Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. We're looking to expand our team of developers located in our Waltham office. As a part of our agile team, you'll be working with innovative tools, processes and people to engineer web applications that are...
Software Engineering/QA
Waltham
The Program Manager will be focused on Constant Contacts key growth initiatives, managing large cross-functional teams at all levels of the organization. The Program Manager is responsible for managing a wide range of projects and ensuring that all deliverables are consistently completed on time, meet quality standards, and senior leadership expectations. The Program Manager will be responsible for improving and supporting business operations and process efficiencies within the organization, and will accomplish this through managing cross-functional teams. They will often act as project...
Software Engineering/QA
Waltham
At Constant Contact, were working to transform marketing for small businesses. The Product team at Constant Contact is a passionate, fast moving team that drives our product forward to continually help our 500,000 small business customers succeed in their own businesses. We have to stay one step ahead of our customers, the market and technology, so we can deliver new and improved features and to do so, we need to understand our customers, their needs and how they use our products. As the Product Data Analyst intern, youll work with Senior Analysts, Product Managers, User Experience...
Product Management
Waltham
Todays enterprises are leveraging data lake architectures to enable new ways to empower analytics, business intelligence, and new product features. At Endurance, were using this data lake design to build a Data Platform in the cloud. Were leveraging the latest AWS services to build a cutting edge, highly scalable and cost-effective platform. An immediate opportunity exists for a dynamic leader to drive our vision of a Data Platform for Endurance, and our best in class brands (Constant Contact, BlueHost, SiteBuilder.com, Domain.com, etc.), to be leveraged by analytics, business intelligence,...
Software Engineering/QA
Waltham
The Program Manager will be focused on Constant Contacts key growth initiatives, managing large cross-functional teams at all levels of the organization. The Program Manager is responsible for managing a wide range of projects and ensuring that all deliverables are consistently completed on time, meet quality standards, and senior leadership expectations. The Program Manager will be responsible for improving and supporting business operations and process efficiencies within the organization, and will accomplish this through managing cross-functional teams. They will often act as project...
Corporate Functions
Waltham
About us: Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. We are a fun, collaborative, agile work team solving interesting engineering challenges involving scale and big data. Our organization puts an emphasis on learning and career growth...
Software Engineering/QA
Waltham
Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. We're looking to expand our team of developers located in our Waltham office. Be part of a brand new team that will focus on developing social networking technologies for digital marketing campaigns. As a part of...
Software Engineering/QA
Waltham
About Us We are a fun, collaborative, agile work team solving interesting engineering challenges involving scale and big data. Our organization puts an emphasis on learning and career growth with a commitment to a work/life balance and sustainable development. We work with state of the art technologies, methodologies, and processes. About You You are open to change and eager to work with tools and technologies that may be outside your comfort zone. You enjoy working in an open and collaborative environment. You express your opinions, and have the facts to...
Software Engineering/QA
Waltham
Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. We're looking to expand our team of engineers located in our Waltham office. As a part of our agile team, you'll be working with innovative tools, processes, and people to engineer web applications that are...
Software Engineering/QA
Waltham
Overview: At Endurance, data is playing a key role in driving our business, analytical insights, and business intelligence. Were looking for a senior BI/DW engineer to help us in the creation of our next generation Data Analytics Platform. What You Will Do: Join a growing team of passionate BI/DW engineers, reinforcing our delivery-focused culture while promoting a fun, hardworking workplace environment Interact with key business stakeholders and business analysts to scope and define project plans, create stories, around key business initiatives Collaborate...
Data Science / Machine Learning
Waltham
Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more.We're looking to expand our team of developers located in our Waltham office.As a part of our agile team, you'll be working with innovative tools, processes and people to engineer web applications that are...
Software Engineering/QA
Waltham
Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. We're looking to expand our team of developers located in our Waltham office. Be part of a brand new team that will focus on developing social networking technologies for digital marketing campaigns. As a part of...
Software Engineering/QA
Waltham
Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. We're looking to expand our team of developers located in our Waltham office. As a part of an agile team, you'll be working with innovative tools, processes and people to engineer web technologies distributed and...
Software Engineering/QA
Waltham
We are building a Cloud Center of Excellence team to help lead our way to the cloud. Were looking for subject matter experts in Amazon Web Services (AWS) to define the model, standards, build controls, and help teams with best practices and architecture for their applications in the cloud. Our ideal candidate will have a broad and deep technical knowledge of AWS. Were looking for someone who is passionate about software engineering and cloud computing and can help drive effective use of AWS across our teams. You will be both developing software solutions as well as collaborating with teams...
Software Engineering/QA
Waltham
Who are we? Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. Our team here is striving to lead the industry in Digital Marketing Solutions. We focus on building simple, yet power tools that help small businesses achieve their goals while being...
UX & Design
Waltham
Todays enterprises are leveraging data lake architectures to enable new ways to empower analytics, business intelligence, and new product features. At Endurance, were using this data lake design to build a Data Platform in the cloud. Were leveraging the latest AWS services to build a cutting-edge, highly scalable and cost-effective platform. An immediate opportunity exists for a Data Architect with a passion for creating outstanding products to help take Endurance, and our best in class brands (Constant Contact, BlueHost, SiteBuilder.com, Domain.com, etc.) to the next level. ...
Software Engineering/QA
Waltham
Engineering Manager - Cloud Team Are you passionate about cloud computing? Are you a manager who likes to engage with a variety of teams and get things done? We are looking for a strong manager to lead our Cloud Team (Center of Excellence) who is leading the use of public cloud (AWS) at Endurance. The team is comprised of talented engineers with deep AWS knowledge who are establishing the best practices, standards, and governance to leverage AWS in a well architected, cost effective and secure way. Were looking for someone with strong communication skills who is experienced at leading...
Software Engineering/QA
Waltham
Constant Contact is the industry leader in email marketing for small businesses. We pride ourselves on helping small businesses because they are the backbone of our economy. We believe that by helping small businesses grow and stay engaged with their customer base, we can change the world. If you have a passion for technology, the need to work with and through others, and have a sincere appreciation in your ability to relate-to and influence others - than Constant Contact is the place for you!! The Nuts and Bolts: Are you looking for a career where you can...
Sales & Business Development
Waltham
Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. We're looking to expand our Analytics team in our Waltham office. The Nuts and Bolts:Working across nearly all parts of Constant Contact and its parent company Endurance International Group, the...
Data Science / Machine Learning
Waltham
Constant Contact is the industry leading online marketing provider for SMBs and Non-Profits across the globe, and we are in search of a Senior SalesforceAdministratorat our Waltham, MA office. The Senior Salesforce Admin will support the Sales and Marketing Organization in the aspects of SFDC CRM administration, reporting, systems and process documentation. The Senior Salesforce Admin is also responsible for troubleshooting, optimization, and assisting with end-user training. Responsibilities:...
Sales & Business Development
1601 Trapelo Road
Waltham, MA 02451

What is it like to work at your company in terms of your culture? 

People are free to be themselves – be creative, think outside the box, wear what they want, be passionate about what they do!
                   

What’s the best way to get a job at Constant Contact?  

All of our open roles are always posted on our career site but we get about 45% of our hires from employee referrals, so if you know someone here, ask them to refer you!

What can someone expect during the interview process?

We usually start with a recruiter phone screen and then, depending on the role, an interview with the hiring manager and a few key folks on the team.  That typically means two on-site interviews.

What can people expect over the course of their career at Constant Contact? 

There is always room to learn and grow within your current role or expand into something new altogether.

Are there any favorite activities that the employees do outside of the office?

The number of employees who support our corporate giving events is something we’re particularly proud of. There are some youth and entrepreneurship-focused charities that we support on an ongoing basis  throughout the year, such as our involvement with More Than Words.  Other employee volunteer initiatives involve a one-day commitment, such as our annual participation in the TUGG Tech Gives Back volunteer day. The spirit of volunteerism is a key element of our  company culture.
                    

What is in your fridge or on tap?

We always have free soda, flavored waters, and juice, along with some beer and wine.  And it seems like every week there’s a free lunch delivered for a team or two in the company.                
                

Do you have any unique benefits or perks? 

We have outstanding benefits for health, wellness and vacation.  Seriously, we do! Fitness Reimbursements, Pet Insurance, Matching gift donations, and tuition reimbursement just to name a few.

Do you have names for your conference rooms?  Is there a theme or explanation behind the names? 

All of our conference rooms are named after local locations or landmarks like Castle Island and Fenway Park in our Waltham office, Estes Park and Pikes Peak in Loveland, Donkey Kong and Mario Bros in SF and Wall Street and Times Square in NYC.
    
 

Lina
Product Training & Customer Operations co-op

 

Why did you choose Constant Contact?

I didn’t know too much about the company prior to applying. However, once I came in to interview, I got to see what the company was like, what the people were like, and learn more about the culture. It sold me.

What did you learn from the co-op program?

I always thought work had to be very serious and stiff, and that’s kind of how I was at the beginning of the internship. But then I learned that you can have a little fun. It makes your experience better and makes your work better because you’re able to build real relationships with people. I’m even able to be friendly with my boss, which I never thought could happen. We’re able to laugh about things but still can be serious when we need to get things done. It’s a great balance.

I also went from organizing webinars to leading my own. In fact, everything that could go wrong did go wrong in the first one I led. I learned to problem-solve on the fly and it ended up going well. I think it set me up to be more successful for the webinars that followed.

 How do you think your experiences here will shape your future and career?

I’m so thankful, even to this day, because the culture and people have been so great. I’m worried that I won’t find another company like this. Everyone is respectful and makes you feel like a part of the team, even as an intern or co-op. I’m taken seriously here and given opportunities to work on big products with different departments. It even allows me to have a say on projects, which I didn’t think I would have coming into this. It really built my confidence in my skills and ideas.

What was the most impactful scenario during your time here?

I’m naturally a shy person and not overly outgoing, but Constant Contact is very big on relationships and offers ways to naturally build those. Some things we’ve done were team meetings, bonding exercises (like a fun Lego team building one), dinners, and more. It made it easy and more comfortable to get to know people.

For example, in the beginning I’d just quietly take notes at meetings. Now, I feel comfortable and empowered to speak up. It also helped me feel comfortable enough to start leading live webinars, which can be intimidating. The relationship-building helped me do better in my job, overall.

Sebastien
Talent Acquisition Co-Op

What did you learn from this program?

It reaffirmed that I’m a big people person because I had to interact with people constantly at work.

I learned how to manage myself with self-directed work. I figured out what steps I needed to take to get the end the result. It was interesting to see how I was empowered to take action on my decisions and make it happen.

My main work experience was in retail, and working here was hugely different. In a professional setting, you have to know how to be accountable for yourself and make sure you show up on time, invest in your day, and manage your workload on your own.

Why did you choose Constant Contact?

I saw your mission and that seemed really cool because I’m from a city that has a ton of small businesses. Our economy thrives off them. So I checked out the website and thought this seemed like a great company to work for.

How do you think your experiences here will shape your future and career?

It gave me more understanding of professionalism, as far as how to communicate and behave and how to get the message across to different people.

I learned that change is always constant and being able to adapt and deal with change is a top skill to learn. Being flexible will help me roll with the punches for both school and work.  

You have to be able to absorb the culture and take it with you wherever you go. You are a spokesperson for the company and culture, even off the clock.

What was the most impactful scenario during your time here?

When I was able to talk to people at Northeastern and say, “Hey, come get my job. I can tell you all about it.” When people were able to ask me what the job is and if they’d be a fit, and I was able to vouch for it and advocate for it, it showed me that I really knew what I was doing. I was able to talk to my peers and confidently say they should come here, this is why it’s awesome, and this is why it helps small businesses and non-profits. To be able to articulate it in a way that interested them was really important.

Dana
Talent Acquisition Co-Op

What did you learn from this program?

Working in talent acquisition (and specifically sourcing) has helped me get out of my shell a little bit more. Reaching out to people who aren’t necessarily looking for a job was hard in the beginning, but when I realized I was playing a valuable role in Constant Contact’s recruiting efforts and was helping candidates change the course of their careers, things became easier. Even though it was a little awkward or difficult for me to reach out to people at first, it helped me become more outgoing throughout the course of my co-op.

After being in retail, I realized that it’s not too different from Constant Contact. It’s all about customer service, and that’s what Constant Contact’s primary focus is. I didn’t realize how many people can be considered “customers” aside from people paying for a product/service. On our team, our customers are our candidates and hiring managers. It’s interesting to see how I was able to apply those same skills to a different customer-base.

Why did you choose Constant Contact?

As the great-granddaughter of immigrants who opened a small grocery store during the great depression, Constant Contact’s mission really resonated with me. Coming to work each day knowing I’m able to have a positive impact on small businesses makes me feel like I’m a part of something special. Also, when I came in to interview, I really connected with the people here which was much different than the other experiences I had during interviews.

How do you think your experiences here will shape your future and career?

Learning how Constant Contact treats people, develops people, and leads people is going to stay with me. From the beginning, I felt like a valued and respected part of the team and moving forward I’m going to do what I can to foster that same kind of environment wherever I go.  My co-op also showed me what good leadership looks like and that it’s possible to be professional, approachable, and fun all at the same time. I hope to use these experiences to nourish a culture of fun and productivity at future opportunities.

What was the most impactful scenario during your time here?

In the beginning, I had no experience in recruiting and wasn’t even sure it was something I could do. But after casually talking to someone on a random bus ride back to Boston from NYC about the company and why I loved working there, my outlook changed. I was able to pique his interest and it ultimately led to him joining our team. I would have never expected to get a hire while traveling, so it showed me that I was able to represent Constant Contact as a great place to work no matter where I was or what I was doing. I realized how passionate I am about Constant Contact and how much I care about the mission. Through that passion, I was able to build my confidence as a recruiter. 

Lauren
Corporate Social Responsibility Intern