: Software Engineer, C++

Cogito is advancing the way people communicate by applying machine learning to enhance conversations in real time. This is your chance to be a part of an industry leading team that is making a real difference using the latest cloud technologies for building highly-scalable products. Cogito performs in-call voice analysis and delivers real-time guidance to call centre agents and unprecedented insights to managers to an impressive portfolio of Fortune 500 clients.

We are searching for a Software Engineer to join our Compute Team to collaborate on design and implementation of the next generation of our real-time computational system to scale to increasingly large numbers of concurrent users. The ideal candidate is a software developer with experience in developing low-latency, streaming-based applications and has decent exposure and interest in working with cloud-native, microservices architectures. Additionally, the candidate is passionate about developing scalable and resilient real-time systems for AI-based products.

What you will get to do:

  • Collaborate with the Compute Team, and other teams in the Engineering department, to design and build systems for real-time and batch processing of large volumes of audio and other signal data
  • Be a versatile Software Engineer for the Compute Team and work on everything from the core compute processing code based, to performance and integration testing and improving our build pipelines
  • Help to build the Compute Team by attracting other engineers and enhancing our recruitment and interview process
  • Be responsible for the Compute development pipeline from build, test and publish to deployment and monitoring in production
  • Collaborate with the Machine Learning team to help design and implement a new system to enable large-scale dataset creation for machine learning

The scale you will get to work with:

  • Our compute system currently processes over 120,000 hours of audio from 10,000 users per day and this is growing rapidly
  • We have 850,000 hours of stored audio which we enable the machine learning team to create large datasets from. 5,000+ hours of this stored audio has been manually labeled which enables cutting-edge supervised machine learning research and development
  • Our processing system targets high SLAs (99.9 %) for our large enterprise clients

Your background:

  • Proficient C++ programming skills for processing streaming data
  • Proficient programming / scripting languages to automate repeatable processes and develop/enhance microservice-based systems (e.g., Go, Python)
  • Extensive experience delivering scalable and secure cloud-based services to large scale production
  • Experience with, and interest in, Docker, Kubernetes, Helm, Prometheus or other Cloud Native Computing Foundation (CNCF) software is a big plus
  • Experience with Continuous Integration / Delivery tooling, such as Jenkins, Travis CI, CircleCI etc
  • Experience using AWS (or other cloud) systems, infrastructure and automation tools, such as CloudFormation and Terraform
  • Excellent verbal and written communications skills
  • Detail oriented and able to meet commitments in a rapidly expanding environment
  • Bachelors or greater degree in Computer Science, Math, Computer Engineering or related technical discipline


- Your choice of comprehensive benefits for you and your familys health, dental, vision, disability, and life insurance

- Frequent catered lunch and live product demos

- 401(k) retirement plan options

- Ongoing professional development and cross-training

- 20 days vacation time, 5 days sick time, 2 floating holidays and 11 company holidays (yes, Patriots Day is a holiday)

- 2 "Be Gentle" personal days

- Company paid parental leave upon hire

- Competitive pay, stock options, and annual bonus eligibility

- Stock options via equity grants

- Eligibility for annual bonus for all non commissioned employees

- Casual and inclusive office atmosphere

- Office Optional policy where Cogicians choose where they work either primarily remote, primarily in office or hybrid

- Ability to support Cogicians anywhere in the US through our Office Optional policy

Equal Opportunity Employer

Cogito is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status.

Authorization to Work

Applicants for employment in the US must be authorized to work in the US.


Employee Testimonials

Joel Makhluf
Joel Makhluf
Director of Demand Generation

Cogito is a game changer, blending artificial intelligence, machine learning and behavioral science to elevate the human ability to recognize non-verbal social cues and be more emotionally intelligent. I am impressed with all facets of Cogito and knew I was making the right decision to join their team.

Martha Sager
Martha Sager
Business Development Manager

I work for Cogito because serving behemoth companies whose goals are to be customer-centered by empowering agents with tools that provide for more positive outcomes, benefiting all involved, is work that I am privileged to do.  

Derek Popek
Derek Popek
Talent Manager

I know Cogito is the place for me because it hits everything I look for in a company and in an opportunity. I want to be around brilliant, driven and nice people tackling big challenges and that is exactly what we’re doing at Cogito.