: Senior People Success Partner
401 Park Drive
Boston, MA 02215

Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast

Office Tour Photos

Video

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future.

Bready to make a change? 

Reporting to the VP of People Success, you will be a senior business partner to the core G&A functions including Finance, Legal, and the People team at Toast. Partnering directly with SVPs and their leadership teams at the helm of those groups, the ideal candidate will bring strong functional human resources expertise, business acumen, consultative skills, and customer service orientation to advance employee engagement and performance, management capability, and efficient people process. The person in this role should have proven experience understanding business concepts and aligning business needs with HR support and solutions to move the business ahead in a hyper-growth environment. The candidate should also be able to demonstrate interpersonal awareness to effectively build and sustain strong partnerships with trust and credibility across the business, particularly at senior leadership/executive levels.  Said in a sentence, the candidate should be prepared to unlock the full potential for each Toaster inclusively and creatively, fostering peak moments and inspiring people to be their best selves.

About this roll*

  • Onboard incoming CFO and partner directly with her/him and their leadership team to devise talent and people strategies with KPIs at forefront
  • Partner directly with Chief People Officer and her leadership team, General Counsel and his leadership team, and associated functions to implement strategies and programs that develop their workforce to achieve its strategic goals while improving the overall employee experience.
  • Lead the development and execution of talent management processes such as quarterly and annual performance and talent reviews, succession planning, and engagement exercises in partnership with business leadership and the broader People Success team.
  • Work to build people-related solutions by leveraging people trends, insights, and data to drive the implementation of projects and programs.
  • Provide strategic partnership and mentorship to employees and people managers at all levels to positively impact the motivation, development, and retention of talent.
  • Collaborate with all areas of the People organization to deliver an aligned, effective people-centric approach to your partner organizations.
  • Lead and provide guidance on employee relations matters and conduct investigations as needed.
  • Ensure policies, practices, and programs are administered in an equitable and consistent manner.

Do you have the right ingredients?

  • Proven ability to coach and partner with executive leadership
  • Strong experience in performance management and people strategy
  • Demonstrated success in a high-growth organization
  • Demonstrated ability to show excellent judgment, creative problem-solving, and training/coaching
  • Strong teamwork, communication & cross-functional collaboration skills
  • Entrepreneurial spirit/mindset, flexibility toward dynamic change
  • Ability to perform in a fast-paced environment, with multiple stakeholders with varying needs
  • Solid understanding of HR practices, policies, and employment law
  • Bachelors degree in an HR-related field and/or HR certification preferred
  • Experience working in the Technology/SaaS industry is a plus

*Bread puns encouraged but not required

Full-time

Employee Testimonials

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"