: Designer UI/UX

Designer

Title: Designer UI/UX

Location: NYC

Company Description

The backbone of the healthcare system is communication between patients and their doctors, among healthcare teams, and even between practices and third-party providers like pharmacies, labs, and insurance companies.

But healthcare communication today is broken. Its disconnected, siloed, antiquated, and highly inefficient and in worst-case scenarios, its even responsible for lost patient lives.

Were trying to fix that. Klaras mission is to transform communication in healthcare, so all patients can receive great care.

We believe that the future of healthcare will be amazing. It will be patient-centric and truly connected so medical teams can work together easily, information can be shared between people and systems seamlessly, and patients can always get the high-quality care that everyone deserves.

Though our mission is big, our team is still small. And thats where you come in.

We are a Series A startup thats growing quickly, with plenty of interesting challenges to tackle and foundations to build. Its an entrepreneurial environment filled with opportunities for personal growth, where there is no shortage of projects to own or game-changing ideas to suggest. We are autonomous, data-driven, humble, and transparent. We have a healthy irreverence for the status quo, and a relentless passion for making our users lives better. And we believe in the power of a talented team that can accomplish anything even revolutionizing healthcare.

About the Role

As a UX/UI Designer, you will create engaging and cohesive experiences that identify and anticipate user needs. You will remain involved throughout the design lifecycle, from ideation through development and into testing, to ensure the delivery of solutions that are as useful as they are elegant. You will conduct research and user testing efforts to provide actionable recommendations to shape our information architecture and user experience. Ultimately, you will make our product more user-friendly and intuitive to attract and retain customers.

Responsibilities

This role will require the ability to multitask, project manage and quickly grasp the intricacies of our users workflows. The position demands a hands-on and results-oriented individual with strong communication and problem-solving skills.

  • Understand product specifications and user psychology.
  • Define Jobs to be Done through user research and data.
  • Conduct concept and usability testing, and gather feedback.
  • Develop wireframes and prototypes around customer needs.
  • Communicate design ideas and prototypes to your team and developers.
  • Establish metrics to measure effectiveness, collaborate on design experiments, and drive continuous improvements.
  • Provide actionable recommendations to shape our information architecture and user experience.
  • Help shape the strategy for our design and UX work-through recommendations from data, user testing, and best practices.
  • Identify opportunities for standardization and reuse in our work.
  • Keep abreast of competitor products and industry trends.
  • Be a strong and persuasive advocate for our users.

Requirements

This position requires a passionate, creative, and motivated individual who understands the importance of putting the user first. We need a designer who takes into account business objectives, user needs, experience principles, and industry best practices to inform engaging, purposeful solutions governed by big-picture strategic thinking. Above all, we value experienced, self-aware and self-directed individuals, capable of being amazing team players, across design, product, and engineering.

  • 3+ years as UX Designer/Researcher at a SaaS company, ideally some of it spent at an early stage, series A or B startup.
  • Our customers are in the US. Interacting with them (research, user testing, etc.) is one of your main responsibilities.
    • Fluent in spoken and written English.
    • Willingness to work flexible hours.
  • Mastery of common, modern design and prototyping tools (Sketch, Invision, etc.).
  • A purposeful aesthetic sense, with an eye for detail and a demonstrated understanding of typography, color, and layout.
  • Great team player, able to communicate and collaborate in a remote, distributed work environment. You take joy in motivating and inspiring others.
  • Deep understanding of UX research and design principles and methodologies.
  • Ability to understand complex systems and requirements, and translate them to simple yet compelling experiences.
  • Ability to conduct research and user testing, and translate them into actionable results.
  • Ability to thrive in a fast-paced and dynamic environment where proactive problem-solving skills are essential.
  • Ability to work on multiple projects simultaneously in order to meet milestones and deadlines.
  • Ability to present and defend design decisions to colleagues and project stakeholders.
Full-time

Employee Testimonials

Account Executive
Mary Ellen
Account Executive

I think the reason everyone is so good at motivating and listening is because of our openness with each other — you are constantly getting feedback and support from your teammates. If you can trust your team, that means you can listen to them when they’re giving feedback and use that feedback to improve. And when we win? We celebrate those wins really well.

Product Manager
Dan
Product Manager

I see our team as a group of explorers, bravely sailing for a new world. We have many of the tools we need to succeed, but we never know what’s coming up on the horizon. So we are constantly learning, trying new things, and iterating — with hits and misses along the way.

Software Engineer
Rhythm
Software Engineer

Healthcare is only going to continue to become more complex —technology providers are the ones who will ultimately solve the problems of the healthcare industry in the years ahead. We have to put patients first. As a Software Engineer at Klara, I get to be at the forefront of that.

Tech Leader
Semjon
Tech Leader

I’m motivated by the technical challenges we face from time to time. That includes integration with new systems, application of new technologies, and updates to the current tech stack. No two days are the same here — and with all of these initiatives going on, the engineering team stays up to date on the best trends across the technological landscape.