SessionM: Business Analyst
SessionM Headquarters
2 Seaport Lane,
Boston, MA 02210

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SessionM, a Mastercard Company, is a customer engagement platform empowering global brands to forge stronger and more profitable customer relationships. We partner with brands to drive marketing transformation through innovative technology and services. We are headquartered in Boston with offices across the country.


SessionM is looking for a Business Analyst to join its Strategy & Analytics team. The team partners with clients to help them engage customers more effectively (e.g., target customers with the right action at the right time) and with the product team to incorporate client feedback into product development. You are a great fit if you enjoy solving complex and ambiguous problems, working closely with a team, and being pushed outside of your comfort zone. This role is a unique opportunity to develop a well-rounded analytical toolkit and drive impact from day one.

Responsibilities

  • Work within a team on diverse projects across strategy (loyalty program design, customer journey mapping, segmentation) and analytics (predictive analytics, ROI modeling, test & learn)
  • Conduct rigorous quantitative and qualitative analyses and synthesize findings into actionable insights and recommendations
  • Collaborate with clients and internal stakeholders to ensure follow-through on execution
  • Develop reporting and analytics for clients and work with Product teams to build into platform
  • Apply a management consulting approach to solving complex problems (team is led by a former McKinsey consultant)
  • Participate in the ideation and execution of special innovation projects (innovation is a core value within our team)

Ideal Candidate

  • Bachelors degree with an outstanding record of academic success
  • Enjoy collaborating within a team and building working relationships
  • Affinity for working with quantitative data, while appreciating the art form that comes with applying it to customer engagement
  • Excellent ability to break down and communicate complex ideas
  • High level of ownership, quantitative acumen, and entrepreneurship
  • SQL experience is a plus

What you can expect from us

  • A unique, supportive, and flexible work environment
  • Challenges related to working in a fast-paced, growing environment
  • Confidence to take risks when we see potential
  • A management team that empowers people
  • Competitive compensation based on experience level
  • Healthcare HMO & PPO
  • 401k
  • Flexible Spending and Transit Reimbursement Accounts


Full-time