Epsilon: Scrum Master
601 Edgewater Drive
Wakefield, MA 01880


Employee Testimonials

Sr. Director  Technology
Relationship Manager

The ideal Scrum Master we are looking to join our team are servant leaders who keep a Scrum team(s) running and growing, facilitate the Scrum Events, foster collaboration amongst team members, coach technical excellence, and generally support a self-organized team(s). The Scrum Master we are looking for should be aware of, and growing into, the embodiment of agile that one expects from a Scrum Master, namely embracing servant leadership and displaying the behaviors that come with the key mindset shifts associated with agile methods.

Education/ Practice
Scrum Master Training
6 years of relevant experience; at least 4 years in a technical software development environment.
Minimum 4 years' experience using Agile frameworks and DevOps, 6 years' experience is preferred.

Preferred Credentials
A-CSM, CSP, PSM II or higher, PSPO II or A-CSPO or higher, SPS, PAL or CAL
Other Lean methodology credentials like Lean Start-up, Six Sigma, Kanban, etc. a plus, but not required.

Practicing Experience
Proficient in a DevOps culture and proven track record of creating a culture change.
Track record in helping several Scrum teams mature using the Scrum Framework.
Experience with independently transitioning software teams to a variation of agile process in the past.
Ability to identify and create metrics and data for the team/product to the organization
Large organization experience - Large Scale projects
Ability to communicate agile concepts and benefits to the team and stakeholders, come up with solution that are creative and work with leadership.
Ability to course correct unhealthy and anti-patterns at a team level and an organization level also.
Ability to coach the Product Owner in Scrum Events, backlog health and refinement and providing value to the end user, etc.
Relative sizing techniques
Scaled Release and iteration planning.
Agile testing best practices and quality assurance in an Agile environment for large-scale projects
Strong facilitation, teaching and presenting skills
Strong presentation and facilitation skills, coaching and mentorship experience on several engagements / workshops
Excellent communication skills with solid oral, written, and presentation skills, as well as, excellent interpersonal skills are required
Able to work with up to two teams including startup of a new team and mentoring members of already established teams while looking out toward the wider organization
Needs to be able to make change and implement process improvement initiatives/innovation

Key Responsibilities
Coach to product software that is of the highest technical excellence, including high quality, definition of done, refactoring and addressing technical debt, etc.
Actively try to identify areas of improvement and conceptualize methods on how to be more efficient
Embrace servant leadership and display the behaviors that come with the key mindset shifts associated with agile methods
Communicate with stakeholders and leadership on the health of the teams and provide two-way feedback.
Ability to identify metrics for the organization (not velocity and burndown/burnup chart)
Coach and facilitate the teams through the 5 Scrum events, and mentoring to the 5 Scrum Values according to the Scrum Guide.
Work with teams that are on location and also in other offices. Needs to be creative in bringing remote teams together.
Create visual artifacts and information radiators for the team and organization.
Hold teams accountable to constantly improve and innovate, "This is how we have always done it" is not acceptable.
Manage dependencies both internal and external to the Scrum teams and Product and ensure clean communication and handoff of dependencies.
Be able to facilitate a productive Release Retrospective and track action items for continues improvement.
Uphold and be the guardian of the Scrum Framework, ensure the correct use of Scrum Framework.
Remove impediments to the teams, releases, product that keeps value from being provided at the end of every iteration. Work with the Business Agility Office to achieve goals and fulfill roadmap.
Provide support for the organization-wide agile adoption strategy and rollout plans
Ability to create artifacts that contribute to the Business Agility Knowledge Base.
Any other responsibilities that attribute to the Business Agility Transformation.
Great People, Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

About Us
Epsilon is an all-encompassing global marketing innovator. We provide unrivaled data intelligence and customer insights, world-class technology including loyalty, email and CRM platforms and data-driven creative, activation and execution. Epsilon's digital media arm, Conversant, is a leader in personalized digital advertising and insights through its proprietary technology and trove of consumer marketing data, delivering digital marketing with unprecedented scale, accuracy and reach through personalized media programs. Together, we bring personalized marketing to consumers across offline and online channels, at moments of interest that help drive business growth for brands. Epsilon employs over 8,000 associates in 70 offices worldwide. For more information, visitwww.epsilon.com and follow us on Twitter @EpsilonMktg.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, color creed, religion, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, citizenship status, marital status, medical condition as defined by applicable state law, genetic information, disability, military service and veteran status, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.




Employee Testimonials

Sr. Director  Technology
Sr. Director Technology

Epsilon offers a fast paced, exciting work environment with the opportunity to quickly grow and develop new skill sets. The company is made up of extremely dedicated and professional individuals who are willing to do whatever it takes to get the job done.

Vice President, Technology

I have the pleasure of working with great people each and every day. I work with many teams as a sounding board for new ideas and as a guiding voice of experience for the services we provide. In my role, there’s nothing better than the satisfying feeling of mentoring new team members and providing them the opportunity to grow. 

Relationship Manager
Relationship Manager

For potential candidates who are interested in working at Epsilon, I would say to them: Sometimes your day goes better than you anticipated, and other days you get fiery curve balls thrown at you. But no matter what, you will have the privilege of working for interesting clients and with a team of associates that will share in your joys and frustrations.

VP Data Sales
VP Data Sales

Epsilon is a great company with a lot of opportunity for growth. If you like a fast-paced, ever changing environment, you’ll enjoy working here.