Toast: Director, Creative
401 Park Drive
Boston, MA 02215

Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast
Kendal Austin Toast

Office Tour Photos


Toast is looking for a Creative Director to lead our creative team, champion campaigns and ideas, and further our brands tone, look, and feel. The ideal candidate is someone who thrives within a fast-paced environment, is always up for the next creative challenge, and enjoys being collaborative and hands on. You will work to define and own the company brand, partnering across the organization to create brand consistency in the products we bring to market. Above all, you will inspire and by example by developing a world-class creative team, providing clear direction and creative feedback that pushes our work to new heights.

On a personal level, you are entrepreneurial with a mindset of building to scale. You are excited about engaging across the entire company, from C-level to Specialist, to drive business impact. You love both driving a strategic agenda and getting your hands dirty.

What you will do:

  • Manage and grow a talented creative team of 6+, providing mentorship to broaden their skills and support their career growth, conducting performance reviews, critiquing work, and recruiting top talent.
  • Nurture, develop and own the evolution of our design systems and/or pattern libraries, collaborating cross-functionally to define and implement.
  • Ensure all external assets and products are on brand, coherent in terms of style, quality and tone of voice across all digital and print materials.
  • Oversee the creation of all online and offline design efforts (e.g. retail packaging, website experience, digital campaigns, print advertising, marketing collateral, content, etc.).
  • Collaborate with external agency partners and freelancer network, managing process, work, budgets and personnel.
  • Drive continual improvement of creative departments quality, thinking and capabilities.
  • Champion and foster innovation by introducing new ideas and inspiration to a large creative team and vendors.

Do you have the right ingredients?

  • 8+ years of creative experience with a minimum 3 years of managerial experience in a design or creative department. Design or brand agency experience a plus.
  • Excellent communication, presentation, and interpersonal skills and the ability to gracefully defend your creative decisions to executive management.
  • Experience designing and directing the development of large-scale brand identity programs, brand creative assets and experiences for world-class global brands, and large, integrated cross-channel campaigns a must.
  • Able to seamlessly move across conversations at all levels of the organization, from field marketing to the C-Suite.
  • Strong industry knowledge and connections at both agencies and production houses.
  • BFA/BA degree with an emphasis in Art, Graphic Design, HCI, etc.


Employee Testimonials

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"