Hello Alfred: Social Media Specialist
61 Broadway
New York, NY 10013


Youll click with us if you

  • Practice empathy
  • Conduct yourself with the highest integrity
  • Are thoughtful, self-reflective and always open to growing
  • Speak up with radical candor
  • Approach your work like an owner
  • Have a high and ever-climbing bar for excellence
  • Always do things the right way, even when its harder
  • Believe that #oneteam is greater than the sum of its parts
  • Leave no loops unclosed

The mission

Named one of the Top 50 Worlds Most Innovative Companies by Fast Company, Hello Alfred is the worlds largest real estate service platform, quickly becoming the standard technology in urban living. Were on a mission to build intuitive, personal help and anticipatory technology into one of the most important space in our lives: our home. As a startup at the intersection of four multi-billion dollar industries- real estate, technology, service and commerce - Hello Alfred is a new kind of company, thats trusted to serve consumers past their front door.

Partnering with the largest real estate developers in the world, Hello Alfreds footprint has grown rapidly in the last three years and currently operates in 16 markets with over 300 employees.

We are looking for extremely inspired and talented people to join our team at a moment of extreme growth.

The outcome

Do you want to create the voice of the next iconic consumer brand? As the ideal candidate, you are passionate about social media, communication, editorial and design; a creative thinker and problem solver, with proven experience creating and executing a social strategy. You have an outgoing personality, love mining people for interesting stories and ideas, and arent afraid to roll up your sleeves and try things out. Youre comfortable as an individual contributor who can work alongside multiple stakeholders and departments.

In this role, you will have the opportunity to create the social strategy and voice for the brand across all channels. This is a key role within the Communications team, and will be responsible for creating, developing, implementing, and executing strategic social media content in order to grow brand awareness.

How youll help us to be successful

  • Build and execute social media strategy through research, platform determination, messaging and audience identification
  • Generate, edit, publish and share content on an increasingly frequent cadence
  • Set up and optimize company pages within each platform
  • Moderate all user-generated content in line with the moderation policy for each community
  • Create editorial calendars and publishing schedules
  • Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
  • Collaborate with other departments to manage reputation, identify key players and coordinate actions
  • Stay up to date with the latest social media best practices and platforms

What else youll need

  • Proven working experience in social media marketing or as a digital media specialist
  • Excellent writing, editing and communication skills
  • Demonstrable social networking experience and social analytics tools knowledge
  • Knowledge of online marketing
  • Positive attitude, self-starter, with good multitasking and organizational ability

About Us

Hello Alfred is a hospitality and technology platform focused on building intuitive, personal help into the most important space in our lives: our home. As the only company in the world that customers trust with the keys to their homes, were building a world where people come first, hospitality is an everyday luxury, and its not only easy, but OK, to ask for help to manage our busy lives.

We believe in responsible company-building, which means we deeply consider the second- and third-order consequences of our actions. We do the right thing, even when its more difficult or takes longer.

As a result, we build products people not only can love, but trust. Human-powered technology with heart.

Find out why Fast Company named this four-year-old startup one of the 50 Most Innovative Companies in the World. Join us on our mission to build the future of urban living.