Cogito: Data Architect

Cogito's real-time behavioral technology leverages the power of artificial intelligence to deliver real-time coaching to contact center agents. This proven technology augments on-call job performance resulting in radically improved customer experiences.

We are seeking someone who is a hands-on analyst, technologist, an architect who has deep experience in data architecture, Information management, data warehousing and analytics technologies to provide us with tactical and strategic direction in the area of data conversion, business intelligence, analytics, and visualization. This person leads design for relational and no-SQL databases following industry best practice.

The Data Architect will consult with engineering and data analytics to design and implement scripts, programs, databases, software components and analyses that will support product quality and an in-depth understanding of potential uses of the data. The Data Architect has business responsibility for determining the information the enterprise will capture, retain and exploit.


  • Define vision, strategy, and principles for data management
  • Define standards for naming, describing, governing, managing, modeling, cleansing, enriching, transforming, moving, storing, searching and delivering all data within the product
  • Serve as the liaison between data consumer representatives and data solution development, integration and governance team
  • Must understand how data is and will be, used and implication on people, processes, products, and technology
  • Work with business to establish clearly defined business requirements
  • Conduct requirements gathering and design sessions with customers
  • Works with data suppliers to understand incoming data and relationshipsWork with business and engineering teams to apply data security policies
  • Perform data analysis on source system data, source data system could be mainframe to SQL databases
  • Create conceptual, logical and physical models for data warehouse implementations
  • Develop third normal form and dimensional models that adhere to data warehouse best practices
  • Provide Source to Target Mappings from data models to provide basis for data integration (ETL) specifications
  • Design time variant models that support both point in time (historical) and current state analysis
  • Review internal deliverables and deliverables received from vendor and customers
  • Assist with SLA definition, analysis and application performance tuning


  • 10 years experience as a data architect developing complex logical data models that support business processes
  • 5 years Experience with Erwin Enterprise Data Modeler Suite OR equivalent modeling software
  • 3 years experience in developing data models for data warehouse, reporting and analytic solutions (dimensional models)
  • 3 years experience in developing and using database technologies in AWS
  • Understanding of data warehousing design and development best practices
  • Understanding of ETL design and development best practices
  • Understanding of data governance, master data management best practices
  • Broad knowledge and application of architecture/design patterns supporting multiple processing styles and technical requirements
  • A proven ability to adapt architecture/design knowledge to new technology platforms
  • Advanced or expert knowledge and understanding of multiple IT areas (networking, software, data, security, Internet, operations) or architecture and core business functions
  • Strong interpersonal skills including team collaboration, leadership, presentation, organizational, verbal and written communication skills
  • Strong people management skills, including the ability to provide candid constructive feedback to analysts and project team members with a focus on accountability and development for team and self
  • Must be comfortable working with all project stakeholders including business users, architects, project managers, business analysts, developers, test analysts, and production support team
  • Experience applying data security policies


  • Working experience with AWS data technologies like RDS (PostgreSQL, MySQL)
  • Working experience of Data Vault 2.0


Your choice of comprehensive benefits for you and your familys health, dental, vision, disability, and life insurance

Frequent catered lunch and live product demos

401(k) retirement plan options

Ongoing professional development and cross-training

20 days vacation time, 5 days sick time, 2 floating holidays and 11 company holidays (yes, Patriots Day is a holiday)

2 "Be Gentle" personal days

Company paid parental leave upon hire

Competitive pay, stock options, and annual bonus eligibility

Casual dress and fun office atmosphere

Pre-tax commuter benefits

Stocked groceries in the kitchen

Office location in the heart of Boston with convenience to the MBTA lines

Equal Opportunity Employer

Cogito is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status.

Authorization to Work

Applicants for employment in the US must be authorized to work in the US.


Employee Testimonials

Joel Makhluf
Joel Makhluf
Director of Demand Generation

Cogito is a game changer, blending artificial intelligence, machine learning and behavioral science to elevate the human ability to recognize non-verbal social cues and be more emotionally intelligent. I am impressed with all facets of Cogito and knew I was making the right decision to join their team.

Martha Sager
Martha Sager
Business Development Manager

I work for Cogito because serving behemoth companies whose goals are to be customer-centered by empowering agents with tools that provide for more positive outcomes, benefiting all involved, is work that I am privileged to do.  

Derek Popek
Derek Popek
Talent Manager

I know Cogito is the place for me because it hits everything I look for in a company and in an opportunity. I want to be around brilliant, driven and nice people tackling big challenges and that is exactly what we’re doing at Cogito.