Salsify: Solutions Architect
101 Federal Street, Suite 2600
Boston, MA 02110

Employee Testimonials


We are currently seeking a top-notch Customer Success Solution Architect who will be responsible for defining and overseeing the design of the end-to-end solution of the Salsifys platform with our strategic worldwide customers ensuring they realize the full value. You will be utilizing your outstanding technical, product and client engagement skills to deliver a solution that is highly effective and tightly integrated with the customers ecosystem and business goals.

Key Areas Of Responsibility

Services Pre-Sales (30%)

  • Define, at an architectural and design level of detail, technical solutions aligned with our clients business problems
  • Understand customer requirements, translate to solutions and communicate to clients
  • Assist the Services with scoping complex service engagements by understanding the business requirements and technical specifications.
  • Work with existing clients on developing technical solutions and prototyping new initiatives.
  • Build consensus and handle objections pre- and post-sales around end-to-end technical solution

Research & Skills Development (20%)

    • Maintain expert knowledge of the Salsify platform and products
    • Maintain current knowledge via internal webinars, case study, training, Wiki and all other resources available
    • Mentor Technical Consultants in relation to technical design standards and implementation best practices
    • Perform research into technology partner or other vendor solutions in the context of client requirements for integration
    • Collaborate with Salsify Product, Sales, Operations & Professional Services for recommendations, points of view and documentation as needed

Delivery (50%)

    • Design and communicate a Technical Architecture Blueprint based on Capability and Process Implementation Roadmaps aligning to desired Business outcomes
    • Work in conjunction with the Services Implementation team to assist with technical program level activities including the rollout of the client center of excellence (COE), delivery assurance and realization of the customer journey. This may include time as a resident architect for strategic clients
    • Provide thought leadership and ensure that customer engagements are aligned to Salsify Implementation Best Practices
    • Create and maintain Platform Implementation Roadmap. Provide hands-on assistance with the detailed design and implementation approach of selected engagements
    • Demonstrate product and technical leadership on Salsify engagements with customers and partners
    • Ability to produce technical and product documents that clearly define the customer requirements and solution design in collaboration with the customer IT and engineering development teams
    • Represent the business objectives of the customer and advocate for the customer internally with product, eng., sales, CS, etc.
    • Act as the internal expert/reference in specific customers' solutions (e.g. for product, for support)
    • Know what capabilities are coming on our product roadmap and map that to how they could improve or extend the solutions of the customers the SA is working with

Required Experience

  • Business analysis, requirements gathering, and solution design abilities
  • Experience in a Professional Services environment engaging with executive stakeholders, solution architects, and extended program teams
  • Exemplary verbal and written communication skills, with the ability to adapt messaging to varying stakeholder levels (both technical and non-technical)
  • Fundamental understanding of the key technologies relevant to the Salsify integration solutions including RESTful Web services; JSON-based APIs; ETL, ELT, and other common integration patterns; common enterprise systems including ERPs, CMSs, DAMs, and e-commerce platforms
  • Self-motivated/self-directed - capable of multi-tasking and accepting change both in tasks and schedule
  • Ability to handle and overcome objections in both a pre-sales and engagement delivery context
  • Ability to travel up to 50% of the time
  • Excellent track record of designing and delivering system architecture, implementation, and deployment of the successful solution in a customer facing role with large enterprises.
  • Strong problem-solving and analytical skills.

You are

  • Enthusiastic. A fun and energetic co-worker.
  • An analytical thinker. If there is a problem I have a solution attitude.
  • Strategic. Translates high-level strategies into practical implementation strategies.
  • A Leader. Proactive and will use excellent judgment when dealing with issues.
  • Customer-focused. Passionate for client success at all times.
  • Detail-oriented. Supremely well organized with attention to detail.
  • A Team Player. Ability to work effectively and cross-functionally within all levels of management, both internally and externally.

Salsifys mission is to empower brand manufacturers to deliver the digital product experiences that consumers demand.Salsify pioneered the first PXM (Product Experience Management) offering that transcends traditional PIM, Syndication, and Analytics. As the first multi-tenant, SaaS solution to offer all 3 key components to deliver exceptional product experiences online, Salsify is already working with thousands of leading brands across the globe.

Throughout 2018, Salsifys employee growth and unique culture earned the company Best Workplace award wins from both local and national outlets. BostInno recognized Salsify as one of the10 Coolest Companies in Boston. We were also named inFortune Magazine's Great Places to Workand aTop 100 Boston Tech Companyfrom Built in Boston and Boston Globes list ofTop Places to Work.We are one of the most innovative, high-growth tech companies in Boston. Were investing in growth to help fuel our rapid expansion and looking for the the best talent in the tech space to join our team.
No agency submittals will be considered.

Why We Work Here

Rovaira Dasig
Associate Solutions Engineer

Let's be honest. A lot of tech companies will jostle to be the most "this" or "that," when in reality, they appear to be quite similar. At Salsify, I get to be me - no pretense, no excuses, no hiding - and that's what I love most about working here. One of Salsify's core values is to be a company where everyone is empowered to build the company at which they want to work. And despite being here for only 6 weeks, I'm already making an impact on the work we do, the company we're building and the future we're hustling toward. They have literally built a development program for the new team that I joined, which will fast track my technical and professional skill set in ways that just doesn't really exist at most other startups. This level of investment and commitment Salsify has for its team is what draws people to our company.


Kate Roda
Account Manager

Salsify is my second job out of college and in the 9 months I have spent here I have felt more involved, inspired, and excited than in the three years that I worked for a larger corporation. Everyone at Salsify is excited to come to work, learn more about our industry, our customers and our colleagues to make the best product for our clients. We know how to work hard and with two kegs, a couple dart boards and endless snacks we also know how to play harder. Deciding to work for a startup was leap and a bit of a risk, but working for Salsify has been the best career move I made.


Dave Simel
Sales Engineer

I'm the kind of person that puts personal growth at the top of the list when it comes to finding a company to work for. From the moment I started at Salsify, I can honestly say that the leadership has had my best interest in mind. I have been to industry conferences, developed more technical skills, participated in department trainings and have been promoted since I started a little over 1 year ago. The culture is fun and positive and I legitimately love coming into work everyday to work with friends and for great leaders. 

Katie Machnik
Account Executive

I started working for Salsify because I wanted to contribute to something bigger than just my own sales quota. My previous job was for a company that employed thousands of sales reps to read off the same script and follow the same path. There was little appetite for change and nowhere near the same potential for growth.  After 2.5 years at Salsify, I'm still inspired to learn new things, share what I've learned with our prospective customers, and improve myself daily. Things change here quickly, but one constant is the level of excitement, collaboration, and support that comes from every member of the team. 

Rana Kannan
Strategic Program Manager

I enjoy working at Salsify for several reasons. First, the leadership team here really cares about it's employees, making Salsify a great place to work, and giving us the resources and flexibility to do our job. As a mom who really wants to have a career, I appreciate that. I also enjoy the pace and the industry. I came from 12 years as a teacher and education consultant and I was not certain I'd fit in at Salsify or be able to contribute. But we are trying to solve a really interesting and complex problem. The world I work in at Salsify is changing all the time. There's a lot of work to do, a lot of room for improvement in the field, and a lot to learn. Every day I feel like I'm working on a really interesting problem and learning a ton, building new skills and refining old ones. 

Stephannie Vargas
Customer Champion

Why Salsify? What makes it different from other companies? 3 things. The culture, the people, and the new challenges. These are the three key factors that keep me excited and make me want to come in the office everyday. Being a part of Salsify for almost two years, I have had the honor of seeing Salsify grow from a small start-up to a larger employee community. My day to day consists of exposure to unique and challenging projects that I tackle with the help from peers, with such a wide range of experiences and backgrounds. As a recent grad, I never imagined my first job would incorporate such a rich culture that would not only give me the ability to do impactful work, but would allow me to do so at an early stage in my career. Sharing my passion for this company is an easy task, it almost seems silly to have to explain the logic for what I consider a perfect match and the best decision I ever made.

Evelyn Hartz
Marketing Specialist

I honestly can’t think of a better place to learn, grow and contribute than Salsify. I think it’s rare to feel as confident in the market opportunity and direction for a company as I do working here. It’s also an honor to work on one of the best marketing teams in Boston. Beyond the marketing team, the people I work with cross-functionally are smart, positive and challenge me in a good way. As a company, we solve a super interesting problem. And we give back to the community in Boston. A+ across the board!