51 - 100 employees
Series B
Big Data & Analytics
Enterprise Software / SaaS

Luminoso Company Overview

Luminoso builds text analytics products for analyzing conversational text data like support tickets, open-ended survey responses, and reviews. Using common-sense artificial intelligence to understand language, we empower organizations to discover, interpret, and act on what people are telling them. Requiring little setup, maintenance, or training, Luminoso combines world-leading natural language understanding technology with a vast knowledge base to learn words from context – like humans do – and instantly analyze text without libraries. Our products provide native support in 15 languages, so leaders can explore text data, make sense of feedback, and surface business-critical insights. Luminoso is privately held and headquartered in Boston, MA.

Companies use the insights that Luminoso’s solutions uncover to streamline their contact center processes, monitor brand perception, and optimize the customer experience. The company is privately held and headquartered in Boston, MA.

 

Jobs at Luminoso

 
2 Jobs Listed
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Boston
The Luminoso Product Management team is charged with defining the vision, strategy, and product roadmap for Luminoso's suite of Natural Language Processing offerings. As a Senior Product Manager, you’ll act as the primary catalyst of an offering through-out the entire product lifecycle from inception through development, early-access testing, launch, measurement, and ongoing enhancement. You’ll serve as both product owner and voice of the customer, working closely with many of the brightest minds in unsupervised NLP today. Product management team members are involved in marketing,...
Product Management
Boston
Luminoso believes in democratizing AI, so that the smallest companies to the largest can tap into the insights held within their unstructured text feedback. The design challenge is to extend Luminoso’s common-sense AI philosophy to a common-sense user flow, which feels as intuitive to a business analyst as it does to a machine learning analyst. The Principal Product Designer role will be innovating the user experience to pair with the power of our QuickLearn® natural language technology. We are seeking an individual who is fluent in interaction design, usability, design systems,...
UX & Design

Luminoso Culture

Culture at Luminiso

 

125 High St
Boston, MA 02110

Read About Us

Working in Tech
April 20, 2020
Talent on the Move
January 24, 2020
Office Tours
December 30, 2019
CxO Briefing
December 19, 2019
Office Tours
June 25, 2019
Talent on the Move
December 21, 2018
Talent on the Move
November 2, 2018