Lookout is the leader in mobile security, protecting the device at the intersection of the personal you and the professional you. Our mission is to secure and empower our digital future in a privacy-focused world where mobile devices are essential to all we do for work and play. We enable consumers and employees to protect their data, and to securely stay connected without violating their privacy and trust. Our platform uses artificial intelligence to analyze data from nearly 200 million devices and over 100 million apps to protect you from the full spectrum of mobile risk. As a result, Lookout delivers modern endpoint security with the most comprehensive protection from device, network, app and phishing threats without prying into your data.
Jobs at Lookout
Lookout is a different kind of typical security company. We're driven by finding creative and novel ways to solve the mobile security challenges our customers face. Every day we use our unique dataset to find insights, then we use those insights to help shape our products. The products we build deliver value to customers and protect the privacy of end-users. Making the world safer as it becomes more connected is what drives life at Lookout.
Relationships are paramount to any successful company — at Lookout we focus on building trust with new and established colleagues by bringing competence, reliability, and good intentions to everything we do. We are straightforward and communicate transparently, delivering good news with grace and bad news quickly and constructively.
OUR PRIVILEGE TO SERVE
Put Customers First
We have the privilege of solving real problems that are vital to our customers' success. Our focus is delivering products and customer interactions that lead to amazing results. We invest in learning our customer's needs and going all out to exceed their expectations and invest in long term relationships. The only way to win is through customer trust, and so building that trust always comes first.
HOW IMPACT HAPPENS
To have an impact for our customers, we want to solve problems that matter. We innovate in ways that defy the status quo by boldly delivering simple solutions to complex problems. Being bold is how we're able to have a huge impact for our customers, and how we'll continue to transform the markets we serve by solving real problems.
PASSION AND PURPOSE
Commit to Excellence
Purpose is at the heart of Lookout. We have a strong work ethic and deliver quality, knowing both are vital to achieving our goals. Each one of us brings our best every day and we constantly seek new ways of improving by asking how we improve with each iteration. This is how we embrace change, learn from it, and become better.
We hold ourselves accountable for driving extraordinary outcomes for our colleagues, customers, partners, and shareholders. We stay focused on the same goals by setting clear expectations, engaging in thoughtful discussions, and committing to decisions once they’ve been made.
Why is what you do important?
I think protecting people as they use their mobile devices on a daily basis is important. I don’t think I would go a day without having my device with me and I don’t really know anybody who would these days. I think today there’s more exposure to attacks and compromises than ever before, for both people and organizations. I also love supporting our team. There’s an awful lot of work that needs to be done and a limited number of people with the right skillset out there... READ FULL EMPLOYEE SPOTLIGHT
What is one of your favorite projects you’ve worked on at Lookout?
I’ve been really lucky because I’ve worked on a lot of projects in my time here, but the last big program I worked on was our Mobile Threat Protection launch to the public. It’s one of my favorites because when I joined the team, it was only made up of eight or nine people. Now, that team has grown to around 40 people with four different Scrum teams, and I got to be there through that growth. It was an opportunity to really shape the team and the product.This was a brand new, and very important project and product for us. Alongside the team, I got to identify what Mobile Threat Protection would look like in terms of features and functionality set, and helped determine the schedule and drove the delivery... READ FULL EMPLOYEE SPOTLIGHT
How has your team helped you or what is one of your favorite memories/anecdotes from the team?
One of the biggest skills my team helped me learn was testing. I hadn’t gotten into a habit of code testing when I first came out of my boot camp program years ago. I had done a little bit of it, but my team, and Lookout, really demands that code work as well as possible before it ever gets into quality assurance’s hands. They helped me set up tests, which changed the way I looked at writing my code. Here’s how it works: the product team gives us the expectations for that product or feature. You take those expectations and write them into your test. Effectively your code is going to fail all of those expectations at first, but then one by one you make them pass and can rest at the end knowing that your project works the way you wanted. It’s not a complete failsafe, but it’s a cool method of writing code that I learned solidly from my team. The nice thing is, Lookout’s whole engineering organization uses the same kind of methodology, so if you transfer teams like I did, you can carry your coding practice with you. That’s something I’m really thankful for....READ FULL EMPLOYEE SPOTLIGHT