Klara Company Overview
Klara was founded in 2013 with a mission to transform healthcare communication, so every patient can receive great care. Klara makes it easy for healthcare providers to securely communicate with their patients and with each other, without worrying about HIPAA compliance or losing track of patient information. Healthcare providers across more than 40 specialties use Klara to provide a delightful patient experience, while streamlining their own administrative workflows and saving hours per day.
Klara has been proven to increase patient satisfaction, and reduce time spent on administrative work. And patients love it, too — the average practice sees a patient adoption rate of more than 80%, which is approximately 3x the adoption rates of patient portals and emails.
Klara, which was founded by Simon Bolz and Simon Lorenz, is backed by investors such as Firstmark Capital, Lerer Hippeau, Flatiron Health founders Zac Weinberg and Nat Turner, Clover Health founder Vivek Garipalli, InVision founder Clark Valberg, former Hubspot CRO Mark Roberge, and former Marketo Chief Growth Officer Jill Rowley, among others. It was named the winner of Silicon Valley’s Health 2.0 Award, as well as one of the Best Entrepreneurial Companies in America by Entrepreneur Magazine. It has offices in New York (HQ) and Berlin. For more information, visit www.klara.com.
Jobs at Klara
Simon Lorenz, PhD
We are deeply rooted in healthcare — some have worked in healthcare industries before, many have family members who are medical providers, and all of us are patients. What unites us all is our passion for fixing what is a deeply broken experience for both patients and providers, and making lives better by bringing humanity back to healthcare.
Because we don’t accept the healthcare status quo, we are forging our own path — one that’s built on truly listening to our customers and deeply understanding their needs, as well as learning from our mistakes. With employees from around the world, we rely on the wide range of experiences our team brings, and we learn from the innovative networks around our offices in New York and Berlin.
We believe the future of healthcare will have empowered patients at its core, and that good medical care will also mean good service — and together we are building that future.
I think the reason everyone is so good at motivating and listening is because of our openness with each other — you are constantly getting feedback and support from your teammates. If you can trust your team, that means you can listen to them when they’re giving feedback and use that feedback to improve. And when we win? We celebrate those wins really well.
I see our team as a group of explorers, bravely sailing for a new world. We have many of the tools we need to succeed, but we never know what’s coming up on the horizon. So we are constantly learning, trying new things, and iterating — with hits and misses along the way.
Healthcare is only going to continue to become more complex —technology providers are the ones who will ultimately solve the problems of the healthcare industry in the years ahead. We have to put patients first. As a Software Engineer at Klara, I get to be at the forefront of that.
I’m motivated by the technical challenges we face from time to time. That includes integration with new systems, application of new technologies, and updates to the current tech stack. No two days are the same here — and with all of these initiatives going on, the engineering team stays up to date on the best trends across the technological landscape.