KAYAK Company Overview
Our mission at KAYAK is to provide the world’s favorite travel planning tools. With every query, KAYAK searches other sites to show travelers the information they need to find the right flights, hotels, rental cars and vacation packages. And because our tech team is always on the lookout for ways to make travel planning and trip management even easier, we offer a variety of tools and features such as KAYAK Trips, Explore and Price Forecast and are constantly evolving our app, Facebook Messenger and Slack bots, Alexa skill and related A.I. innovations.
In addition to KAYAK, we manage a portfolio of metasearch brands including: SWOODOO, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined that together process more than two billion consumer queries a year. KAYAK is an independently managed subsidiary of Booking Holdings Inc. and operates sites in more than 60 countries and territories.
Awards & Accolades
KAYAK has earned 10 Webby Awards: People’s Voice award, travel website category (2008), the Webby in the travel website category (2009), the People’s Voice award in the mobile travel app category (2011), the Webby and People's Voice awards in the travel website category and People's Voice award for mobile travel apps (2012), Best Travel Mobile & App for Handheld Devices (2013), the Webby and People’s Voice award in Best Travel Mobile Sites & Apps for Tablet and Other Devices category (2014), People’s Voice Award for Mobile and other handheld devices (2015).
Time highlighted KAYAK in its list of 50 Best Websites (2009), Best for Last Minute Flights on its list of The Best Sites for Booking Last-Minute Travel (2013) and in its list of 50 Best iPhone Apps (2014).
World Travel Awards presented KAYAK with the World's Leading Flight Comparison Website award (2015 and 2013) and the World's Leading Travel Search Website award (2011).
Mashable featured KAYAK first on their list of 10 Budget Airfare Tools Every Traveler Should Know (2012).
PC Mag named KAYAK first in their list of Top 5 Travel Search and Booking Apps for iPhone (2013) and was named a best travel site (2014).
Travel + Leisure named the KAYAK app one of the Best Apps for Business Travelers and one of the Best Apps and Websites for Travelers (2013).
UK Travolution Awards chose KAYAK as the Best Mobile App and Best Metasearch/Price Comparison Website (2013).
Wired featured the KAYAK iOS App in their list of The 8 Best Apps for World Travelers (2014).
BostInno named KAYAK as a finalist in their Coolest Companies competition (2015, 2016).
Fortune named KAYAK one of the 100 Best Workplaces for Women (2016).
Fortune named KAYAK one of the 100 Best Medium Workplaces (2016).
The Boston Globe named KAYAK #2 on their list of Top Places to Work among Medium-size Employers (2016).
Jobs at KAYAK
CEO & Co-Founder
As co-founder and CEO of KAYAK, Steve’s responsibilities include establishing the vision and direction for the company, building a world-class team, and guiding the development of KAYAK. Steve brings extensive knowledge of marketing, e-commerce and online travel to his position at KAYAK. He received a B.A. in economics from Dartmouth College and an MBA from the Kellogg School at Northwestern University.
Giorgos leads the global technology and product teams at KAYAK, overseeing global technology strategy and product development for the company's websites and mobile applications. He received his Ph.D in computer science from the Massachusetts Institute of Technology and also holds an M.S. from the MIT Media Laboratory, a B.S. in mathematics and a B.S. in computer science with a minor in Economics from MIT.
Chief Commercial Officer
VP, Product Management
Chief Information Officer
Ko joined KAYAK seven years ago and is responsible for the development of search, commercial, reporting, data analytics and business analytics. Ko also oversees big data projects at KAYAK and the infrastructure that supports them. Prior to joining the company, he worked as a software architect for a mix of startup and private telecommunications companies. Ko earned his M.S. in Computer Science from the University of New Hampshire.
SVP, Chief Architect
Derek is a Senior Vice President and Chief Architect at KAYAK and has been with the company since the site launched in 2004. His work includes managing the technical direction of the site, which involves writing, deploying and managing code and overseeing the site’s operations. Before joining the company, Derek worked as a Principal Engineer for MetraTech. He has a degree in Computer Engineering from Boston University.
VP, eCommerce Operations
Esther joined KAYAK in 2010 and is focused on the consumer experience, which includes customer support, escalation and action planning. Esther also provides insight on policies and procedures that impact consumer support, overall improvement of the KAYAK experience and ensuring optimal experiences for KAYAK users. Previously, she worked at Intuit as a WorkPlace Services Manager. She studied at Fisher College earning her Associates of Science in Business Administration.
What is it like to work at your company in terms of your culture?
KAYAK is dynamic and fast-paced. We release code every day and have been known to come up with an idea and start testing it a few hours later. If you want to get things done, see your ideas become a reality and you don’t want to spend a ton of time on process or meetings, KAYAK may be a good fit for you.
What’s the best way to get your foot in the door at KAYAK?
Make a connection with someone that works here. We prioritize employee referrals because if someone on the team is willing to endorse you, it’s more likely you’ll be a good cultural fit and that’s very important to us. If you don’t know anyone here, check out our BIZZpage and our job postings.
What can someone expect during the interview process?
We move quickly and have been known to make job offers within a few days. If we invite you in to meet with us, expect a little homework and to meet with at least 5-7 members of the team at varying levels. In addition to making sure that a candidate has the right skill set, we looking for talent that will fit in well with the team.
What can people expect over the course of their career at KAYAK?
People that work here can expect to make an impact. We have a flat structure and everyone, including interns, releases code to production and has access to senior management. We expect everyone to contribute ideas and participate in employee innovation challenges.
If someone has a great idea, regardless of their level, we’ll pursue it. The most successful hires proactively identify improvement opportunities, fill voids, and execute on solutions.
Are there any favorite activities that the employees do together outside of the office?
We host a lot of office outings and have a committee of employees dedicated to planning monthly social events. This year we held a ski outing at Loon Mountain, a bowling competition and we recently took everyone to the beach near Ipswich.
Are there any fun facts or unique stories that you can share about KAYAK or individuals that work there?
One of our engineers recently took a cocktail class and he’s been bringing his mixology skills to the office, which we have all enjoyed. We also have several amateur photographers and a member of the National Women's Rugby team.
What TV or movie would best describe the working environment and employees at KAYAK?
Back to the Future III. We are part scientist, part cowboy and fun. And, like the movie's "innovation" we take travelers where they want to go more efficiently.
Do you have any unique benefits or perks?
We offer free daily massages, a day off on your birthday and we all get four weeks of vacation – not to mention early closings on Friday's during the summer. We also bring in lunch for the team every Wednesday.
What’s on tap or in your fridge?
On tap we have Cambridge Brewing Company, Seargent Pepper and Brooklyn Brewery Summer Ale. We always keep the fridge stocked with fruit, humus, yogurt and snacks. Chobani, Wasabi Peas, Beef Jerky and string cheese always seem to go the fastest.