Our mission is to enable companies to drive conversion across channels
What we do
JRNI combines a customer engagement platform with applications that put omnichannel conversion at the heart of business.
We enable organizations to orchestrate powerful human-to-human experiences that increase revenue, customer loyalty, and customer lifetime value.
Who we are
JRNI is trusted by the world’s leading retailers, banks, and governments to handle their highest value customer engagements. We’ve earned multiple awards for our innovative engagement capabilities. And because multinational sales and support teams are at the heart of our business, clients are comprehensively supported with a best-in-class global service program every hour of every day.
How we work
Customer focus is a core tenet at JRNI. Without it, we'd be just another SaaS business. Strong relationships drive successful engagements, and happy and profitable customers.
Recent News
- With GoInstore and JRNI: Providing Personalized Experiences Through Live Video
- How to be Successful Now and Post-Pandemic
- Getting Started with JRNI Analytics: 4 Tips For Success
- My Journey to JRNI: Luke Ferguson
- Three Ways Financial Institutions Can Level Up Their XRM Strategy
- The Total Economic Impact of JRNI