: User Test Project Manager (Contract/Temp)
8 Crosby Drive
Bedford, MA 01730

Employee Testimonials

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As a "Contract/Temp" User Test Project Manager at iRobot, you will be responsible for cross-team coordination, communication and process development. User Testing allows iRobot employees and external testers to validate that our hardware and software prototypes are operating as intended in real world environments.

Your goal will be coordinate details related to the proper planning and execution of user tests (Technical User Tests and Alpha tests). You will work with the program teams to ensure the correct hardware identified, sourced, the proper configuration is specified and will be ready in time to start testing. Additionally, you will ensure that the user test staff has all the relevant information needed to recruit, onboard and execute user tests.

Contract/Temp Essential functions include:

  • Provide guidance to development teams and support of tracking/procuring of hardware (robots, docks, debuggers, etc.), including identifying configuration required for in home test
    • Ensure development teams have reviewed that hardware meets minimum functionality requirements before it is scheduled to go into homes
    • Ensure the program teams are aware and have reviewed all the privacy and security protocols with legal and security teams prior to start of test
    • Ensure development teams have cleared with Legal that proper intellectual property (IP) has been filed before robots are sent to homes
    • Work with fleet management team to ensure the robots are being prepared in timely manner and any returned product is properly accounted for
  • Meet with development team to scope out the goals for testing develop test plans.
    • Participate in initial meeting with development team to develop the frequency and scope of each test cycle.  Work with the User Test manager to ensure we have the proper resources to execute the tests as requested
    • Ensure clear KPIs have been established before beginning of each test cycle
    • Ensure User Test Specialist have information needed to create weekly tasks, training materials and have been provided a list of system limitations.
    • Assist the execution of User Tests as required:
      • Assist in preparation of projects in our feedback tool (ensuring integrations to other software tools are working properly, teams have been defined, reports created, etc.)
      • Review training materials are clear, list of expectations defined and training sessions have been scheduled.
      • Assist with processing of user feedback during peak times of test.

Required Skills:

  • 4+ years of experience in Program/Project Management of complex products
  • Leadership Skills
  • Demonstrated organizational and analytical abilities
  • Demonstrated ability to take ownership of task execution and work with minimal supervision
  • Clear and concise written and verbal communication
  • Demonstrated ability to clearly and concisely communicate with others at all level of technical knowledge and engineering discipline.

Desired Qualifications:

  • Experience coordinating Alpha/Beta tests
  • Experience with Centercode Beta Test Management Solutions
  • Experience with product defect tracking tools (Jira, Agile Central/Rally, etc.)
  • Experience in software test methodologies
  • Experience testing consumer vacuum and/or robotic products
  • PMP Certification

Education:

Bachelor’s degree in technical management, business, engineering or related field.  Advanced degrees welcome but not required

Full-time

Employee Testimonials

Danielle Dean
Technical Director of Machine Learning

"I love how much iRobot emphasizes learning, risk-taking, and innovation, and gives me the opportunity to work with different people."

Eva Moscat
Manager, Software Engineering

"Every day I feel challenged – whether it’s technical problem solving, or getting my team up to speed on a new project and making sure they are happy, motivated, and developing in their careers."

Emiko Komori
Corporate Counsel

"Collaborating with people who are very passionate and dedicated to building products that bring joy and ‘wow!’ to customers is my favorite part of my job."

Brandon Rohrer
Principal Data Scientist

"iRobot is a wonderland for a data scientist. Our data helps us enhance our customers’ experiences by better understanding their needs and delivering new solutions to exceed their expectations."

Victoria Liceaga
Manager, Product Marketing

"The Global Marketing group is dynamic and lively. We are always moving fast to plan for new products, execute seasonal campaigns, and pivot based on changes in the market. We are so fortunate to be marketing products that our customers love as much as we do and that add real value to their lives."

Eric Burbank
Principal Mechanical Engineer

"The hardware engineering group at iRobot is incredibly innovative and fun to work with. We have a full range of engineers with many diversified talents. Everyone is incredibly willing to share their expertise and help out on challenges."

Evn Tomeny
Manager of Enterprise Collaboration

"The collaborative nature of the team is refreshing. Everyone works together to find interesting solutions to complicated problems, and contributions are appreciated from anywhere. Because of the diverse set of backgrounds and experiences, you’ll often find answers where you least expect them!"

Michelle Gattuso
VP Portfolio & Digital Product Management

"iRoboteers know that their contributions matter. They are always doing what they can to make things better and deliver great products that customers will love. We know we’ve had a hand in changing the world and it shows in our drive and determination to keep moving forward."

Lauren Stern
Principal Design Researcher

"Our team is unique because we have so many disciplines within the Design department. Owning and using a robot is a multi-faceted experience, and we all work together to create that experience for our users. The cross-discipline collaboration is really special. It’s a group of funny, enthusiastic, creative, kind people."

Sushmita Bawari
Director, Strategic Sourcing

"It’s great to have the opportunity to manage a global team and work with suppliers from all around the world. It really helps you appreciate how inter-connected everything is."