We are looking for a Service Integrity Associate to join our Technology Enabled Services division. You will be responsible for the delivery and execution of business solutions. You will also manage and influence project teams to action, balancing urgency while cultivating lasting collegial relationships. Your mission will be to develop and implement solutions to improve customer value.
Our Technology Enabled Services Team is responsible for leveraging technology to empower our teams to work more effectively and efficiently so that we can focus our energies on high value tasks for our customers. This technology enables us to effectively deliver the services athena promises our customers and the marketplace.
Use both hard data analysis and qualitative evaluation to determine root causes of a problem
Analyze trends to deliver clear and compelling data story to stakeholders
Design elegant solutions that favor automation, work prevention, and product enhancement over manual workflows
Master workflow design and analysis through Lean Six Sigma or other operational engineering techniques, considering impact on dependent processes and ensuring continuity of work delivery
Identify opportunities to expand the value we provide to clients through more or better service(s) using your understanding of customer business problems
Bachelors Degree (or commensurate level of professional experience)
1-3 years of professional experience
Proficiency in Microsoft Office Suite: Excel, PowerPoint, Word, Outlook, OneNote
Data analytics experience preferred
Experience working with cross-functional groups and teams to achieve common goals and communicating and presenting to stakeholders
Demonstrated ability to assume sole and independent responsibility for various projects