: Senior Software Engineer
400 Rivers Edge Drive
Medford, MA 02155

Employee Testimonials

Video

Ahead of the Curve.

No one knows the road like Agero. For over 40 years, we have provided the safest, smartest solutions for drivers and the companies that keep them moving.

As a result, we have become an industry leader, providing vehicle manufacturers and insurance carriers with privately labeled state-of-the-art roadside assistance plans and efficient claims management solutions. Our Roadside Assistance network protects more than 75 million drivers each year, providing award-winning service that helps motorists in their time of need while building customer loyalty for our clients.

Headquartered in Medford, MA with operations throughout North America, we are trusted by more than 100 leading corporations and used by 75% of the new passenger vehicles sold in the U.S. As a result, we have more information about cars and drivers than any other company. We use that data to continually enrich our solutions, maximizing our customers' opportunities while minimizing driver distraction.

POSITION SUMMARY

Transforms the application designs into a working application and performs unit testing. Develops multi-tier, client/server or web applications used by internal clients. Provides Tier 3 support for applications in production, working closely with Application Support Team. Projects may include cross-functional team members from across the business, and providing support for IVR/IVA systems. Completes coding and testing of components or applications, including creation of test situations, unit testing and documenting application modifications.

KEY OUTCOMES

  • Provides individual tasks, effort and dependencies for Technical Project Manager to build into project plan, based on Software Architecture and Technical Specifications.
  • Analyzes code to find causes of errors and revises programs.
  • Trains end users or technical support staff to use programs.
  • Provides Tier 3 software issue analysis and resolution
  • Maintains effective communication and relationships within project team members.
  • Mentors Engineers on best practices and standards.
  • May perform code reviews.
  • Converts designs ad specifications into computer code.
  • Compiles code into programs or components, tests and analyzes for errors and revises program as needed.
  • Consults with end user to prototype, refine, test, and debug programs to meet needs.
  • Writes and maintains basic documentation to describe program development, logic, coding, testing, changes, and corrections.

KNOWLEDGE, SKILLS & ABILITIES

EDUCATION: Bachelors Degree in Computer Science or related technical field, or relevant work experience

EXPERIENCE: 3-5 years relevant experience necessary. Full Stack Object oriented programming skills required. Experience in HTML5 or native application development for mobile including a number of toolsets using Open Source, modern tools and frameworks, Experience in some or all of the following Required: Node, Angular, Mongo, Cordova/PhoneGap, SASS, CSS3, D3, AWS, GIT/TFS/SVN, C#, C++, Java, Ruby, Javascript, Perl, Python, and/or Django

PREFERRED EXPERIENCE: 

  • Experience in IVR systems Aspect or One Reach
  • Java and Python

COMPLEXITY: Demonstrates good communication and documentation skills.  Strong decision making, good judgement, project management, and analytical, creative problem solving skills necessary. 

WORKING RELATIONSHIPS: Collaborates directly with development staff.  Proactively partners with other departments to provide information and feedback, analyze reports for continuous improvement and resolve issues.

ADDITIONAL REQUIREMENTS: Completes additional duties as assigned.

Full-time

Employee Testimonials

Jeannine Booton
Vice President, Corporate Marketing

"Agero’s on going growth presents exciting marketing challenges and provides ongoing career opportunities. It’s an innovative company that allows –and encourages – creativity."

Chris Richard
Vice President, Content Center Operations

"It’s great to be at a company where you help both drivers and vehicle manufacturers at the same time. Agero’s pace of innovation makes you feel like you’re on the cusp of something big."

Judilyn DeLaCruz Hermida
Principal Project Manager, Mobile Engineering

"Working at Agero provides me with the opportunity to work on interesting products with talented individuals. We build impactful software using cutting edge technology that helps everyday people."

Stefanie Rice
Director, Program Management

"My team is comprised of Program Managers who are responsible for driving delivery across most of the organization. Those who are most successful are proactive, solution-oriented, and skilled collaborators, have a natural and relentless curiosity, and both embrace and evangelize change. Of course, great discipline and organization skills help too!"

Cathy Slesnick
Senior Manager, Data Science
"Agero allows me to have the work-life balance I need. The company understands and cares that employees have things they need to deal with outside work. Agero is the most flexible company I have ever worked at in accommodating the chaotic schedule I sometimes have to work; I arrange my life first and know it’s ok to make my work fit in around that."