Bullhorn is the global leader in software for the staffing industry. After more than 20 years, more than 10,000 companies rely on Bullhorns cloud-based platform to power their staffing processes from start to finish. Led by the original co-founder, partnered with venture capital, and powered by seasoned leaders across a global workforce with an eye toward innovation, Bullhorn has had year over year growth, making it the market leader in the recruitment software space while allowing for new opportunities for over 35% of our employees to advance their careers in 2021.

We are a remote-first organization and over 30% of our employees reside outside the United States. Headquartered in Boston, we also have offices in St. Louis, London, Brighton, Rotterdam, Frankfurt and Sydney (just in case youre in the area to stop by). Whether youre local or remote, our vision is to ensure every employee has a sense of belonging, a voice that is heard, and a clear path for success. Your incredible experience as an employee will consist of flexible work hours to ensure a positive work-life balance and use Zoom, Slack, and other tools to stay connected.

About the role

As a Senior Product Manager, you will be responsible for defining and implementing Bullhorns staffing solutions. The ideal candidate will be a smart and progressive thinker with a proven track record of tackling complex problems by breaking them down and delivering solutions in an incremental fashion under tight timelines. You will work closely with customers, product leads and scrum teams to provide direction, guidance and support.

As a Senior Product Manager, you will be responsible for:

• Understanding, translating, and articulating business problems in a way that empowers your team to solve a problem.

• Driving product strategy by aligning with executives to make progress on company goals.

• Measuring and tracking product analytics against KPIs.

• Proposing innovative solutions for new and existing customers that produce a meaningful result.

• Serving as the subject-matter expert and the go-to person for one or more Bullhorn products.

• Developing, publishing, and maintaining the roadmap for one or more products.

• Diligently and continuously prioritizing and re-prioritizing work based on customer input, customer go-to-market plans, stakeholder input, internal and external drivers, and user feedback.

• Communicating the roadmap and execution progress to internal and external stakeholders at regular cadences.

• Writing epic and user stories, grooming case content, and working together with your team to estimate work.

• Continually setting context, drawing folks into the big picture, and breaking down complex ideas into easy to understand headlines.

• Reviewing and transforming customer feedback into product enhancements.

• Working closely with members of the UX team to understand, document & iterate over the user experience and usability of new capabilities.

• Partnering with Architects, UX Designers and Developers to drive product development.

• Defining milestones and success criteria for the development team.

• Holding team members accountable to ensure in-scope and on-time delivery of releases and surfacing risks to leadership.

• Leading and participating in cross-functional initiatives with members of Product Marketing, Development, Sales, Professional Services and Support to ensure the successful launch of new products and features.

A typical day will include:

• Working with product owners to propose new solutions, and present product feedback to the team.

• Breaking through confusion and indecision and driving your team to consensus and action.

• Running user research and user validation sessions to validate potential designs and mitigate product risk.

• Meeting with clients to review proposed solutions, analyze product metrics, and/or co-strategize to meet mutually held objectives.

• Regularly present progress to internal stakeholders, celebrating success, and highlighting blockers and lessons learned.

• Writing epics and other prompts that come with clearly articulated business problems and a shaped solution that has just enough detail to allow the team to take ownership of the problem.

• Defining release and sprint goals for development team(s).

• Managing and resolving customer & internally reported product escalations. Balancing resolution priority against roadmap commitments.

• Documenting and communicating new product features for launch and tracking their usage post launch.

• Actively soliciting user feedback to promote a sense of continuous product discovery.

This role is a fit for you if

• You've loved every moment of the 3+ years you've spent working with products, getting into the weeds and being a go-to expert for your product.

• You take ownership of your learning, have a self-starter attitude, and can manage to influence your success.

• You enjoy collaborating with a team and have experience with Agile methodologies.

• You like dissecting challenges and coming up with solutions.

• Youre able to influence without authority and drive towards results.

• You have a heart for users and can empathize with their challenges and hopes.

• You understand the product mindset and know how to drive towards the why behind every request.

Bonus Points

• A track record of successful mobile app adoption

• Firsthand experience in the healthcare industry or experience working with healthcare clinicians

• Direct experience working with VMS systems (e.g. Fieldglass, Beeline, etc.)

• Experience working in an Enterprise B2B or B2B2C SaaS-based organization

• Experience working on CRM or ATS systems

• An undergraduate technical degree (extra bonus points for an MBA!)

• Experience with Bullhorn products

• Experience in the staffing and recruiting industry

What we offer...

• Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
• Unlimited Vacation
• Mental health benefits (EAP & 98point6)
• Full Access to LinkedIn Learning
• Quarterly paid volunteer days
• Lucrative Employee Referral Program (eligible for prior to your first day)
• Career development opportunities up/across Bullhorn

Bullhorn's core purpose is to create an incredible customer experience, which starts with first creating an incredible employee experience. Our vision is for every employee to have a sense of belonging, a voice that is heard, and a clear path for success. We are committed to building diverse and inclusive teams, and our culture is shaped by our five core values: Ownership, Energy, Speed & Agility, Service, and Being Human.

Were looking for real-life humans, each with their own unique set of thoughts, beliefs, cultures, identities, and a background and body that is completely individual. We also love humans who have taken less traditional paths of education and believe that experience and learning come in many forms. Together, all these unique individuals make Bullhorn stronger. If youre reading this, youre probably applying for/considering applying for a job with us, and we want you to know that Bullhorn is an equal opportunity employer. For us, that means we always have, and will always, strive to be as inclusive as possible in all aspects of employment and that we do not and will not tolerate discrimination of any kind.