: Senior DevOps Engineer, Team Lead

Cogito is searching for a Senior DevOps Engineer, Team Lead to join our organization. The ideal candidate has a mix of customer-facing skills, production support experience, Systems know-how and strong leadership skills.

You possess a strong desire to jump into action when needed, and love being the expert in the room. You learn fast and love new challenges, especially on tasks you may have never done before. You have a strong dislike for manual repetitive tasks, so you take pride in automating as much of your work as possible so that next time it can be a push of a button. You are great at documenting what you do, so that other team members can take work off your hands any time.

You have worked and thrived in ticket-driven environments where priorities are set based on business need. Conversant with a large variety of subjects, you have the ability to triage and manage a broad range of issues.

You have strong leadership skills and have been a team lead or manager of talented professionals in past.

You have been a mentor in the past, and have found it a rewarding experience. Teaching and leading others is part of what you do naturally.


  • Delight internal and external customers by reliably producing quality work while meeting deadlines
  • Spin up new cloud infrastructure instances and configure to client specifications
  • Timely resolution to customer concerns
  • Troubleshoot software and infrastructure issues as needed
  • Communication complex technical solutions to a broad range of stakeholders within the business
  • Team leadership and running scrum meetings effectively


  • Bachelors degree in a CS/IS/IT/System Administration related field or equivalent experience
  • 5+ years in a DevOps or equivalent role
  • Willingness to learn new technologies and skills on the fly
  • Willingness to mentor junior team members
  • Scrum master experience
  • People management skills
  • Demonstrate a history of working in environments with any of the following compliance standards: PCI, HITRUST, HIPAA, Sarbanes Oxley, ISO27002, CIS L1 & L2


  • Deep understanding of Linux
  • Knowledge of scripting languages such as bash and Python. Ruby and Java are a plus
  • Basic Bash scripting proficiency
  • Experience with Configuration management tools
  • Familiarity running Infrastructure as code
  • Experience with a CI/Job management tool such as Jenkins. Strong skills in troubleshooting and debugging application related network issues
  • Experience in a SaaS environment
  • Excellent communication and documentation skills
  • Experience working in company that practices both an Agile and DevOps mentality
  • Understanding of network troubleshooting for Application Support purposes
  • Familiarity with an automated configuration platform
  • Advanced experienced in AWS Services such as CloudWatch, Route 53, Cloudformation, Elastic Search, AWS Directory Services, ECR/ECS, AWS SAM


Your choice of comprehensive benefits for you and your familys health, dental, vision, disability, and life insurance

Frequent catered lunch and live product demos

401(k) retirement plan options

Ongoing professional development and cross-training

20 days vacation time, 5 days sick time, 2 floating holidays and 11 company holidays (yes, Patriots Day is a holiday)

2 "Be Gentle" personal days

Company paid parental leave upon hire

Competitive pay, stock options, and annual bonus eligibility

Casual dress and fun office atmosphere

Pre-tax commuter benefits

Stocked groceries in the kitchen

Office location in the heart of Boston with convenience to the MBTA lines

Equal Opportunity Employer

Cogito is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status.

Authorization to Work

Applicants for employment in the US must be authorized to work in the US.


Employee Testimonials

Joel Makhluf
Joel Makhluf
Director of Demand Generation

Cogito is a game changer, blending artificial intelligence, machine learning and behavioral science to elevate the human ability to recognize non-verbal social cues and be more emotionally intelligent. I am impressed with all facets of Cogito and knew I was making the right decision to join their team.

Martha Sager
Martha Sager
Business Development Manager

I work for Cogito because serving behemoth companies whose goals are to be customer-centered by empowering agents with tools that provide for more positive outcomes, benefiting all involved, is work that I am privileged to do.  

Derek Popek
Derek Popek
Talent Manager

I know Cogito is the place for me because it hits everything I look for in a company and in an opportunity. I want to be around brilliant, driven and nice people tackling big challenges and that is exactly what we’re doing at Cogito.