: Senior Data Scientist- Personalization

Our Opportunity:

We are hiring a Senior Data Scientist for our Personalization team in Boston, MA. This is a leadership position that will have exposure across the entire business, influencing the vision and implementation of machine learning systems that power Personalization. You bring experience spanning data science, software engineering and team leadership. This role offers a great opportunity for professional growth with the leading online pet retailer in the US. You will have a unique opportunity of providing pet parents with a personalized, easy and integrated experience on Chewy.com.

What You'll Do:

  • Work collaboratively with Engineering and Product teams to deliver technologies that improve discovery and personalization for Chewy
  • Drive continuous improvements to the assets that are delivered, bringing in best of new advances in the space
  • Understand and manage technical and operational aspects of running machine learning systems at scale
  • Drive development of data science practices across Chewy teams. Push adoption of emerging and relevant approaches to solve personalization problems
  • Establish strong working relationships at all organizational levels across different functional teams

What You'll Need:

  • MS or PhD in field (Computer Science, Mathematics, - Machine Learning, AI, Statistics, or equivalent)
  • 5+ years of experience working in data science
  • Demonstrated experience of translating ambiguous customer requirements into clear problem definitions and delivering them
  • Demonstrated practical knowledge in the areas of machine learning, NLP, deep learning, recommendation systems and information search
  • Excellent verbal and written communication skills. Able to explain details of complex concepts to non-expert stakeholders in simple understandable way
  • Working knowledge of AWS data toolset (Glue, Athena, Sagemaker etc)
  • Experience in hiring and developing junior members
  • Position may require travel

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].

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Full-time

Employee Testimonials

Bill Poitras
Software Engineer

It’s amazing working with such a diverse group of talented people at Chewy! I really love the culture of fun, collaboration, hard work, and innovation that I’ve seen throughout the company. I especially am impressed the lengths our company strives to wow our customers. I’ve witnessed first-hand how our customer service representatives not only encourage the passion of pet parents, but share their own. I’m grateful for the opportunity to learn so much new technology and the world of e-commerce.

Becca Litwack
Affiliate Marketing Manager

The environment at Chewy is energizing and there is a strong sense of purpose. Our focused attention to the customer leads to great enthusiasm for the work we get to do. There is real comradery on the teams as well – our team frequently lunches together which lends to a friendly work environment, collaboration, and innovation. Having dogs in the office doesn’t hurt either!

Shantesh Kanekar
Director of Software Engineering

The company known for best in class Customer Service knows how to keep its internal customers (our team members) happy, too. There is a positive energy and vibe the moment you set foot in the office. The workforce at Chewy is a vibrant mix of diversity in all aspects but one thing that is common is the shared belief of being the best in class at whatever job function one is in.

Chris Foley
Senior Software Development Manager

Working at Chewy is fast-paced, challenging, and very fulfilling. Each person here has the opportunity to have a profound effect on how we wow both our internal and external customers. We place a very high value on customer service here at Chewy and regardless of what you are working on, the customer satisfaction is always going to be #1. By everyone working towards the same common goal, teamwork organically happens in everything we do.