: Senior Analyst, Product Analytics

Our Opportunity:

We are hiring a Senior Analyst, Product Analytics for our Personalization team in Boston, MA. In this Senior Analyst position, you will help us build scalable, robust product analytics solutions for Personalization at Chewy. You will demonstrate a passion for delivering outstanding customer experience, experience building scalable solutions and will bring communication skills that allow you collaborate to instill trust in the teams that you are working with. Millions of pet parents with unique needs visit Chewy.com looking for products for their beloved pets. We have the task to decide what products would be most useful to them and help them discover those products. How do we do this? Meet Personalization team @ Chewy. We use the best of machine learning techniques and continuously test the outcomes to simplify product discovery for pet parents looking for their pet needs on Chewy.com. Our exceptional multi-disciplinary team of data scientists, data engineers, software engineers and product managers work together to power personalized recommendations and product discovery for pet parents. Our team has single threaded ownership of the space allowing us to decide impactful products that we can experiment, measure with metrics and deliver at a fast pace.

What You'll Do:

  • You will design, develop, deliver and support of variety of product analytics solutions
  • You will work with the product analytics team and other partner teams to identify, understand & build analytics solutions that are intuitive
  • You will partner with Data Science, Product & E-Commerce Analytics Team on ideating & implementing A/B Testing and other optimization techniques
  • You will work on high visibility projects related to personalization and will have an opportunity to directly work with several key leaders / stakeholders
  • You will deliver projects successfully and drive initiatives for upkeep of health of our services in the face of growth

What You'll Need:

  • Bachelor's Degree in Computer Science, Computer Engineering, Operations Research or related field
  • 6+ years professional experience in E-Commerce analytics or data science
  • Experience applying CS fundamentals in database design, data structures, algorithms and problem solving
  • Experience with, at least, one open programming language like R or Python
  • Experience with, at least, one visualization tools like Tableau or R Shiny
  • Experience with A/B Testing & Optimization techniques
  • Delivery experience working under an Agile/Scrum methodology
  • Position may require travel

Bonus:

  • Master's Degree in Computer Science or Statistics
  • Modeling & Data science experience
  • Great Visualizations using R or Python
  • Experience working with AWS or Similar Cloud Environments

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].

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Full-time

Employee Testimonials

Bill Poitras
Software Engineer

It’s amazing working with such a diverse group of talented people at Chewy! I really love the culture of fun, collaboration, hard work, and innovation that I’ve seen throughout the company. I especially am impressed the lengths our company strives to wow our customers. I’ve witnessed first-hand how our customer service representatives not only encourage the passion of pet parents, but share their own. I’m grateful for the opportunity to learn so much new technology and the world of e-commerce.

Becca Litwack
Affiliate Marketing Manager

The environment at Chewy is energizing and there is a strong sense of purpose. Our focused attention to the customer leads to great enthusiasm for the work we get to do. There is real comradery on the teams as well – our team frequently lunches together which lends to a friendly work environment, collaboration, and innovation. Having dogs in the office doesn’t hurt either!

Shantesh Kanekar
Director of Software Engineering

The company known for best in class Customer Service knows how to keep its internal customers (our team members) happy, too. There is a positive energy and vibe the moment you set foot in the office. The workforce at Chewy is a vibrant mix of diversity in all aspects but one thing that is common is the shared belief of being the best in class at whatever job function one is in.

Chris Foley
Senior Software Development Manager

Working at Chewy is fast-paced, challenging, and very fulfilling. Each person here has the opportunity to have a profound effect on how we wow both our internal and external customers. We place a very high value on customer service here at Chewy and regardless of what you are working on, the customer satisfaction is always going to be #1. By everyone working towards the same common goal, teamwork organically happens in everything we do.